Sony VGN-SR21M/S, User Manual

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Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
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The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
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The video memory of your computer may be insufficient for displaying images from the built-in MOTION EYE camera.
Lowering the resolution or reducing the colors of the LCD screen might help.
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The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is
normal and does not indicate a malfunction.
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If the problem persists, restart your computer.
Why are captured images poor in quality?
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The images captured under the fluorescent light may show reflections of light.
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A dark portion in captured images may appear as a noise.
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If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Handling the Built-in MOTION
EYE Camera (page 155) .
Why do captured images contain dropped frames and audio interruptions?
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The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
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There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
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The power management function of your computer may be active. Check the CPU performance.