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Troubleshooting

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Summary of Contents for VGN-BX61MN

Page 1: ...N User Guide Personal Computer V G N B X s e r i e s ...

Page 2: ...ng a Power Source 22 Using the Battery Pack 24 Shutting Down Your Computer Safely 30 Using Your VAIO Computer 31 Using the Keyboard 32 Using the Pointing Device 34 Using Special function Buttons 37 Using the Multi Function Bay 38 Using the ExpressCard Module 42 Using the Memory Stick Media 45 Using Other Memory Cards 49 Using the Internet 52 Using Wireless LAN WLAN 54 ...

Page 3: ...6 Connecting a Printer 99 Connecting an i LINK Device 101 Connecting to a Network LAN 103 Customizing Your VAIO Computer 104 Setting the Password 105 Using Fingerprint Authentication 115 Using Trusted Platform Module TPM 123 Setting Up Your Computer with VAIO Control Center 130 Using the Power Saving Modes 131 Managing Power with VAIO Power Management 136 Setting Up Your Language with Windows XP P...

Page 4: ...Discs 157 On Using the Battery Pack 158 On Using Headphones 159 On Handling Memory Stick Media 160 On Handling the Hard Disk 161 On Updating Your Computer 162 Troubleshooting 163 Computer 164 System Security 171 Battery 173 Internet 175 Networking 177 Optical Discs 180 Display 185 Printing 188 Microphone 189 Speakers 190 Pointing Device 191 Keyboard 193 ...

Page 5: ...5 n N Floppy Disks 194 Audio Video 195 Memory Stick Media 196 Peripherals 197 Multi Function Bay Docking Station 198 Support Options 202 Sony Support Information 202 e Support 203 Trademarks 205 ...

Page 6: ...s no warranty with regard to this manual the software or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or ...

Page 7: ... VAIO Troubleshooting Guide Contains solutions to common problems Recovery Guide Contains an explanation of how to recover your computer s system if you need to Regulations Warranty EULA and Service Support Contains Sony GUARANTEE conditions Safety Regulations Modem Regulations Wireless LAN Regulations Wireless WAN Regulations Bluetooth Regulations End User Software License Agreement and Sony Supp...

Page 8: ...3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online Specifications describe the hardware an...

Page 9: ...wallpapers Links Click this icon and check out our most popular Sony and Club VAIO Web sites Windows Help and Support Help and Support Center is a comprehensive resource for practical advice tutorials and demonstrations to help you learn to use Microsoft Windows XP and your computer Use the Search feature Index or table of contents to view all Windows Help resources including those that are on the...

Page 10: ...se Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to find online tutorials about your favorite VAIO software ...

Page 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Page 12: ...e display as well Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or ...

Page 13: ...is section describes how to get started using your VAIO computer Locating Controls and Ports page 14 About the Indicator Lights page 21 Connecting a Power Source page 22 Using the Battery Pack page 24 Shutting Down Your Computer Safely page 30 ...

Page 14: ...rts Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Page 15: ...tereo H WIRELESS switch page 54 I Memory Stick PRO Duo media slot page 46 J Media Access indicator page 21 K SD memory card slot page 49 L Power indicator page 21 M Battery indicator page 21 N Hard disk drive indicator page 21 O WLAN Wireless LAN indicator page 21 Your computer supports Memory Stick PRO media and Memory Stick Duo media with high speed and high capacity capabilities ...

Page 16: ...16 n N Getting Started A Muting button page 37 B S1 S2 buttons page 37 C Num lock indicator page 21 D Caps lock indicator page 21 E Scroll lock indicator page 21 F Fingerprint sensor page 115 ...

Page 17: ...17 n N Getting Started Back A Network Ethernet port page 103 B Modem port page 52 C Battery connector page 24 D DC IN port page 22 ...

Page 18: ...arted Right A Multi function bay page 38 B Multi function bay unit eject button page 38 C i LINK IEEE 1394 S400 port page 101 D Hi Speed USB USB 2 0 ports page 96 E Monitor VGA port page 87 Support high full low speeds ...

Page 19: ...19 n N Getting Started Left A Security slot B Air vent C Microphone jack page 94 D Headphones jack page 85 E Universal ExpressCard slot page 43 F ExpressCard module release button page 44 ...

Page 20: ...20 n N Getting Started Bottom A Air vents B Battery RELEASE latch page 29 C Battery LOCK UNLOCK switch page 24 D Multi function bay docking station connector page 75 ...

Page 21: ...lluminates when data is read from or written to the hard disk drive Do not enter Standby mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps lock Press the Caps Lock key to type letters in uppercase Letters appear i...

Page 22: ...computer only with the supplied AC adapter To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional multi function bay docking station The shape of the DC In plug varies depending on the AC adapter ...

Page 23: ...wer unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use your computer for a long period of time place the computer into Hibernate mode See Using Hibernate Mode page 134 This power saving mode saves the time of shutting down or resuming ...

Page 24: ...ied with your computer is not fully charged at the time of purchase Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK UNLOCK switch 1 on the bottom of the computer to the UNLOCK position ...

Page 25: ...of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack 4 Rotate the battery pack in the direction of the arrow and push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK UNLOCK switch to the LOCK position to secure the battery pack to the computer ...

Page 26: ...uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged and the computer will not function ...

Page 27: ...s the battery pack the battery indicator light flashes in a double blink pattern as the battery pack charges When the battery pack is about 85 charged the battery indicator turns off Charge the battery pack as described in this manual from your first battery charge Battery indicator light status Meaning On The computer is using battery power Blinks The battery pack is running out of power Double b...

Page 28: ...battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data fre...

Page 29: ...he computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK UNLOCK switch 1 on the bottom of the computer to the UNLOCK position 3 Slide and hold the battery RELEASE latch 2 hook your fingertip under the tab 3 on the battery pack and turn the battery pack in the direction of the arrow and then slide it away from the comput...

Page 30: ...low To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 31: ...r VAIO computer Using the Keyboard page 32 Using the Pointing Device page 34 Using Special function Buttons page 37 Using the Multi Function Bay page 38 Using the ExpressCard Module page 42 Using the Memory Stick Media page 45 Using Other Memory Cards page 49 Using the Internet page 52 Using Wireless LAN WLAN page 54 ...

Page 32: ... launching Combinations Feature Functions Fn 2 F3 F4 speaker volume Adjusts the built in speaker volume To increase the volume press Fn F4 and then M or or keep pressing Fn F4 To decrease the volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lightness intensity press Fn F6 and then M or or keep press...

Page 33: ...ion The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption When ...

Page 34: ...ith VAIO Control Center page 130 to launch VAIO Control Center Once launched select the topic on the pointing device and click Help to see the detailed instructions Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many app...

Page 35: ...ip on the pointing stick is a consumable You can replace it with a supplied spare cap when necessary Action Description Point Push the pointing stick to place the pointer on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 5 once In many applications this action displays a shortcut menu Drag Push the pointing stick whi...

Page 36: ... settings to disable the pointing devices To disable a pointing device 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Mouse The Mouse Properties window appears 4 Click the Device Select tab 5 Select radio buttons to disable the desired pointing device 6 Click OK ...

Page 37: ...ult the S1 button launches VAIO Help and Support Center and the S2 button places the computer into Standby mode You can change these button assignments in the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Control Center See the help file on VAIO Control Center for the S button assignments Muting button Turns the...

Page 38: ...Additionally you can purchase an optional bay unit and install it in the computer Available optional bay units are HDD adapter bay unit for installing your PATA hard disk drive 80GB HDD bay unit DVD RW R DL RAM drive bay unit See Using the Optical Disc Drive page 62 The multi function bay contains a weight saver at the time of delivery For available optional bay units ask your dealer about the lat...

Page 39: ...ware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click Close to close the Safely Remove Hardware window ...

Page 40: ...N Using Your VAIO Computer 7 Push the multi function bay unit eject button 1 to pop it out 8 Gently pull the button to pop out the installed bay unit 9 Gently take hold of the unit and pull it out of the bay ...

Page 41: ...41 n N Using Your VAIO Computer 10 Insert another bay unit with the label facing upward into the bay until it clicks into place ...

Page 42: ...s camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34 mm wide or ExpressCard 54 54 mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with a Universal ExpressCard slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Page 43: ...ore inserting or removing the ExpressCard module To insert an ExpressCard module 1 Carefully slide the ExpressCard module 1 into the slot until it clicks into place Do not force it into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressC...

Page 44: ... the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click Close to close the Safely Remove Hardware window 7 Push the ExpressCard module release button so that the release button pops out 8 Push the ExpressCard module release...

Page 45: ... the Memory Stick media visit the Memory Stick Web site at http www memorystick com en Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 8 GB that are available as of January 2007 However not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility Inserting a Memory Stick media wit...

Page 46: ...w facing upward and pointing toward the Memory Stick PRO Duo media slot 3 Carefully slide the Memory Stick media into the slot until it clicks into place The Memory Stick media is automatically detected by your system and the content of the Memory Stick media is displayed If nothing appears on the desktop click Start and My Computer and then double click the Memory Stick media icon ...

Page 47: ... insert a Memory Stick Duo media directly into the slot To view the contents of the Memory Stick media 1 Click Start and then My Computer to open the My Computer window 2 Double click the Memory Stick media icon to view the list of data files saved in the Memory Stick media To format a Memory Stick media The Memory Stick media has been formatted in the factory default setting and is ready for use ...

Page 48: ...computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Media Access indicator light is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 49: ...h capacity of up to 2 GB and SD High Capacity SDHC memory cards with capacity of up to 4 GB have been tested and found compatible with your computer Do not attempt to insert a memory card or memory card adapter of a different type into the slot An incompatible memory card or memory card adapter may be difficult to remove from the slot and can cause damage to your computer Use care when inserting o...

Page 50: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 51: ... Media Access indicator light is on The card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator light is off 2 Press the extended part of the memory card causing it to extend out from the slot 3 When the card extends carefully pull it out of the slot ...

Page 52: ...elephone cable 1 Plug one end of the phone cable 1 into the modem port on the computer 2 Plug the other end into the wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction i...

Page 53: ...ograms Accessories and Communications and then click New Connection Wizard The New Connection Wizard appears 2 Click Next If the Location Information window appears follow the on screen instructions 3 If it is not already selected click Connect to the Internet and then Next 4 Follow the on screen instructions ...

Page 54: ...hods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible...

Page 55: ...ly on models that support the draft form of the IEEE 802 11n standard Wireless LAN devices using the 2 4 GHz bandwidth and the ones using the 5 GHz bandwidth cannot communicate with each other because the frequencies are different The 2 4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices Although technologies to minimize interference from other devices tha...

Page 56: ...tion speed due to radio interference Taking this into consideration the IEEE 802 11g products are designed to reduce the communication speed to ensure communications with IEEE 802 11b products When the communication speed is not as fast as expected changing the wireless channel on the access point may increase the communication speed ...

Page 57: ... controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 58: ...ireless Device Switch window Select your desired wireless option s and click OK 3 Click Start and then Control Panel 4 Click Network and Internet Connections 5 Click Network Connections The Network Connections window appears 6 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 7 Select the Wireless Networks tab 8 Click the Add bu...

Page 59: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 60: ...nections 6 Click Network Connections 7 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 8 Follow the on screen instructions To disconnect from a wireless network Turn off the WIRELESS switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss...

Page 61: ... a Multi Function Bay Docking Station page 72 Connecting External Speakers page 85 Connecting an External Display page 86 Selecting Display Modes page 91 Using the Multiple Monitors Function page 92 Connecting an External Microphone page 94 Connecting a Universal Serial Bus USB Device page 96 Connecting a Printer page 99 Connecting an i LINK Device page 101 Connecting to a Network LAN page 103 ...

Page 62: ...sc drive bay unit See Using the Multi Function Bay page 38 for the detailed instructions To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place 4 Close the tray by pushing it in gently ...

Page 63: ...tion Before removing the optical disc make sure that the optical disc drive indicator 2 is unlit If the drive eject button does not work use the manual eject hole 3 See What should I do if the drive tray does not open page 180 for more information If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 64: ...our computer plays and records CDs DVDs and Blu ray Disc media depending on the supplied optical disc drive bay unit Check your specifications for type of your optical disc drive bay unit Use the table below to see which types of media your optical disc drive supports ...

Page 65: ...ith a removable cartridge 4 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting...

Page 66: ...EATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ...

Page 67: ... and exit anti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Do not switch to power saving modes while using the preinstalled software or any disc burning software Connect and use t...

Page 68: ...er to malfunction Do not switch to power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc...

Page 69: ...lay an audio CD 1 Insert a disc into the optical disc drive 2 If nothing appears on the desktop then click Start point to All Programs and click to start the desired CD software to play the CD If the Audio CD window appears click to select an option ...

Page 70: ...er s you want to copy right click the file s or folder s point to Send To and then click the optical disc drive name 4 Close the window 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with the file s or folder s you want to copy listed under Files Ready to Be Written to the CD 7 In the CD Writing Tasks box click Write...

Page 71: ...are to play the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start point to All Programs and click to start the desired DVD software to copy files to the disc For instructions on h...

Page 72: ...Station Attaching a multi function bay docking station enables you to connect additional peripherals to your computer such as a printer and an external display A multi function bay docking station is not supplied with your computer and is available as an optional accessory ...

Page 73: ... or incompatible with the computer Double blinks The battery pack is charging Off The battery pack is fully charged C IN USE indicator page 79 D UNDOCK button page 79 E PUSH RELEASE button page 79 F Security slot Insert an optional Kensington lock to lock the LOCK UNLOCK switch G LOCK UNLOCK switch page 75 H Hi Speed USB USB 2 0 ports page 96 I SERIAL port Connect a serial device such as an extern...

Page 74: ...n this may cause data damage or hardware malfunctions A Multi function bay page 38 B Multi function bay unit eject button page 38 C Battery charger Insert a spare battery pack to charge the battery pack D Printer port page 100 E Monitor VGA port page 87 F Hi Speed USB USB 2 0 ports page 96 G DVI D port H DC IN port page 22 I Network Ethernet port 1000BASE T 100BASE TX 10BASE T page 103 Support hig...

Page 75: ...ot attach the computer to the multi function bay docking station To attach your computer to the multi function bay docking station 1 Disconnect all peripherals from the computer 2 Plug the power cord 1 into the AC adapter 2 and an AC outlet 3 Plug the cable attached to the AC adapter 2 into the DC IN port 3 on the multi function bay docking station 4 ...

Page 76: ...ral Devices 4 Gently push and slide open the multi function bay docking station connector cover on the bottom of the computer 5 Slide the LOCK UNLOCK switch on the multi function bay docking station to the UNLOCK position ...

Page 77: ...uter on the multi function bay docking station Bring the arrows on the back of the LCD screen and on the multi function bay docking station together so that the connector on the bottom of the computer comes in contact with that on the docking station ...

Page 78: ...UNLOCK switch to the LOCK position 9 Turn on the computer Be sure to use the AC adapter supplied with the multi function bay docking station Do not move your computer while attached to the multi function bay docking station this may detach the multi function bay docking station and cause damage to both units ...

Page 79: ...oss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the multi function bay docking station may result in loss of unsaved data Do not disconnect your computer from the multi function bay docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in T...

Page 80: ...r computer from the multi function bay docking station 1 Turn off the computer and the connected peripherals and then disconnect all connected peripherals 2 Slide the LOCK UNLOCK switch on the multi function bay docking station to the UNLOCK position ...

Page 81: ...ton while your computer is in Hibernate mode you may be prompted for password entry or fingerprint authentication when the computer returns to Normal mode In such a case enter the password or swipe your finger across the fingerprint sensor See Using Fingerprint Authentication page 115 for more information on fingerprint authentication Once you have placed your computer back in Normal mode be sure ...

Page 82: ...82 n N Using Peripheral Devices 4 Wait until the IN USE indicator 2 turns off and then press the PUSH RELEASE button 3 ...

Page 83: ...83 n N Using Peripheral Devices 5 Lift the computer away from the multi function bay docking station 6 Close the multi function bay docking station connector cover on the bottom of the computer ...

Page 84: ...age balloon appears and the IN USE indicator turns off and then press the PUSH RELEASE button 5 Lift the computer away from the multi function bay docking station 6 Close the multi function bay docking station connector cover on the bottom of the computer It is extremely important to close the multi function bay docking station connector cover after disconnecting your computer from the multi funct...

Page 85: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 86: ...lied to your computer For example you can use the computer with a computer display or a projector Connect the power cord after connecting all other cables Connected external displays are used as secondary screens On the Windows operating system you can also use an external display to set up multiple monitors ...

Page 87: ... display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 If you want to connect a VGA monitor plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the multi function bay docking station The monitor VGA port on your computer is not accessible when the computer is attached to the multi function bay...

Page 88: ...display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the multi function bay docking station The monitor VGA port on your computer is not accessible when the computer is attached to the multi function bay docking station 3 Plug the speaker cable 4 into the headphones jack 5 i...

Page 89: ...89 n N Using Peripheral Devices ...

Page 90: ...ur projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer or on the multi function bay docking station The monitor VGA port on the computer is not accessible when the computer is attached to the multi function bay docking station 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the RGB signal cable...

Page 91: ...elect a display The monitor VGA port on your computer is not accessible when the computer is attached to the multi function bay docking station 1 Right click on the desktop to display the context menu 2 Click the menu item for graphic properties 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external displ...

Page 92: ...drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 93: ...or VGA port on your computer is not accessible when the computer is attached to the multi function bay docking station 1 Right click on the desktop to display the context menu 2 Click the menu item for graphic properties 3 Follow the on screen instructions to change the settings ...

Page 94: ... an external microphone you need to plug in an external microphone not supplied and configure your default recording device before using it To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 95: ...drop down list under Sound recording To use an external microphone select Realtek HD Audio Input To use the built in microphone on your computer select Realtek Digital Microphone 6 Click OK To adjust the microphone volume 1 Click Start and then Control Panel 2 Click Sounds Speech and Audio Devices 3 Click Sounds and Audio Devices The Sounds and Audio Devices Properties window appears 4 Select the ...

Page 96: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 97: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 98: ...omputer is off skip steps 1 to 7 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears s...

Page 99: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 100: ... a printer using the printer port 1 Plug the power cord 1 of your printer into an AC outlet 2 Plug the printer cable 2 supplied with your printer into the printer port 3 on the optional multi function bay docking station Before connecting the printer turn off your computer and the printer ...

Page 101: ...al transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your...

Page 102: ...uter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Page 103: ...ces needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speaker...

Page 104: ...your Sony software and utilities etc Setting the Password page 105 Using Fingerprint Authentication page 115 Using Trusted Platform Module TPM page 123 Setting Up Your Computer with VAIO Control Center page 130 Using the Power Saving Modes page 131 Managing Power with VAIO Power Management page 136 Setting Up Your Language with Windows XP Professional page 138 Configuring Your Modem page 141 Prote...

Page 105: ...ou will be prompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access The hard disk password provides additional security for the data stored on your hard disk drive If you set the hard disk password no other users will be able to access the data without knowing the password even if the passwo...

Page 106: ... the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a password reset fee will be charged and yo...

Page 107: ...n the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen 6 Select Password when Power On under Security Press the space bar to change ...

Page 108: ...ss the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key At the confirmation prompt pr...

Page 109: ...rd can be set on the built in hard disk drive only You cannot set the hard disk password on the optional 80GB HDD bay unit You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the hard disk drive will not be accessible There is NO RESET of this password You wi...

Page 110: ...nter key The password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alph...

Page 111: ... power on password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears 8 Pre...

Page 112: ...ssword 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Enter Master and User Password and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key leaving everything else blank 6 Press the Enter key when the success message ...

Page 113: ...have set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 115 To add the Windows password 1 Click Start and then Control Panel 2 Click the User Accounts icon 3 Click your user account under or pick an acco...

Page 114: ... 5 Enter the current password under Type your current password 6 Enter a new password under Type a new password and the same password under Type the new password again to confirm 7 Click Change Password To remove the Windows password 1 Click Start and then Control Panel 2 Click the User Accounts icon 3 Click your user account under or pick an account to change 4 Click Remove my password 5 Enter th...

Page 115: ...y functionality page 120 If you have set the power on password page 106 and or the hard disk password page 109 you can substitute fingerprint authentication for password entry when starting your computer Password bank for quick Web site access page 121 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password protected Web si...

Page 116: ...epair Sony assumes no liabilities for any loss or modification of your data that might have occurred during the course of repair In case the hard disk drive has to be initialized for example after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your...

Page 117: ...ingerprints can be enrolled on a first come first served basis for logging onto your system using the Boot Security functionality If you share your computer with other people you may not be able to use your enrolled fingerprint to log onto your system 1 Click Start point to All Programs and Protector Suite QL and then click Welcome The Welcome window appears 2 Click Enroll now 3 Follow the on scre...

Page 118: ...our VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Page 119: ...nroll and or recognize your fingerprint s if your finger is dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled on a first come first served basis for logging onto your system using the Boot Security functionality If you share your co...

Page 120: ...uthentication for Windows password page 113 entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on screen appears For detailed information on logging onto Windows click Start point to All Programs and Protector Suite QL and click Help to read the help file Boot Security functionality If you have set the power on password page ...

Page 121: ...thentication functionality you can decrypt unlock this folder to access your data Note that you need to initialize and create the folder before you use the My Safe folder for the first time For detailed information on using the My Safe folder click Start point to All Programs and Protector Suite QL and click Help to read the help file Using the Application Launcher The application launcher feature...

Page 122: ...ngerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt select Continue and press the ...

Page 123: ... Trusted Platform Module TPM provides your computer with basic security functions In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Page 124: ...ay be replaced even if there are no problems with the modules In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the hard disk drive before sending your computer for repair The hard disk drive may be initializ...

Page 125: ...t be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C Documents and Settings All Users Application Data Infineon TPM Software 2 0 BackupData C Documents and Settings All Users Application Data Infineon TPM Software 2 0 PlatformKeyData C D...

Page 126: ...Browse displays the My Documents Security Platform window Storage folder for automatic backup data Default file name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for decryption Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Default path None C...

Page 127: ...them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Page 128: ...or Change TPM State 4 Press the or key to select Exit and then Exit Setup and press the Enter key 5 After your system restarts click Execute in the Physical Presence Operations window Before enabling the TPM be sure to set the power on and hard disk passwords to protect against unauthorized modification of the TPM configuration If the TPM is enabled it will take longer before the VAIO logo appears...

Page 129: ...sswords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start point to All Programs and Infineon Security Platform Solution and click Help on Security Platform The mai...

Page 130: ...lick Start point to All Programs and click VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open...

Page 131: ... you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal sta...

Page 132: ...nd then Turn Off Computer 2 Click Stand By When your computer is in Standby mode you cannot insert a disc Your computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode If the battery runs down while your computer is in Standby mode you will lose any unsaved data Going back to the previous work state is impossible To avoid loss of data y...

Page 133: ...Standby mode To modify this you can change the Standby mode settings To change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Change the System Standby settings ...

Page 134: ...ode This power saving mode saves you the time of shutting down or resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can follow these steps to place the computer into Hibernate mode 1 Click Start and then Turn Off Computer 2 Click Hibernate When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time ...

Page 135: ...ode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Standby mode ...

Page 136: ... longer battery life For more information on VAIO Power Management see the help file on the VAIO Power Management software Activating VAIO Power Management VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Propertie...

Page 137: ...r scheme 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the tab for power scheme settings 5 Select a power scheme from the drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears on the tab 7 If necessary you can change the items in the list f...

Page 138: ... operating system preinstalled It is not available on the models with the operating system of any other languages It is important that you select the correct keyboard settings during the Windows Setup To select the correct keyboard settings during Windows Setup 1 At first boot click Next then Next again in the Windows XP Setup Wizard window The Select Your System Settings window appears 2 Fill in ...

Page 139: ...on Unicode programs drop down menu 5 To change the language of the Windows menus windows and online help files provided by Microsoft Windows select the Languages tab of the Regional and Language Options window Non Microsoft Windows applications stay in English even if you change these settings 6 Select your language from the drop down list 7 Click Apply to apply the changes You are prompted to log...

Page 140: ...ons window click the Details button The Text Services and Input Languages window appears 4 In the Settings tab of the Text Services and Input Languages window select your keyboard from the Default input language drop down menu 5 If your keyboard is not available click the Add button The Add Input Language window appears 6 Select the input language and keyboard from the drop down menu 7 Click the O...

Page 141: ...dow appears If you do not see the Phone and Modem Options window click Switch to Classic View on the left side 4 Select your location on the Dialing Rules tab 5 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 6 Check the country region settings and make sure it matches the pla...

Page 142: ...142 n N Customizing Your VAIO Computer 9 Click Apply OK Your modem is configured Before applying new country settings please make sure your phone cable is disconnected from your computer ...

Page 143: ...ion 1 Click Start point to All Programs and click VAIO Control Center 2 Click Security on the Categories tab and then Hard Disk Drive Protection Settings The setup window appears 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information click Help on the setup window to open the help file VAIO HDD Protection is designed...

Page 144: ... product warranty period we recommend that You should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online Specifications Contact VAIO Link ...

Page 145: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Page 146: ...uter and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To avoid in...

Page 147: ...wn the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 148: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 149: ... any other components on the motherboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery pack and turn on the computer ...

Page 150: ...nt to All Programs and click VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole procedure and restart the computer ...

Page 151: ...amage On Handling the LCD Screen page 152 On Using the Power Source page 153 On Handling Your Computer page 154 On Handling Floppy Disks page 156 On Handling Discs page 157 On Using the Battery Pack page 158 On Using Headphones page 159 On Handling Memory Stick Media page 160 On Handling the Hard Disk page 161 On Updating Your Computer page 162 ...

Page 152: ...sidual image may appear on the LCD screen if the same image is displayed for a long period of time The residual image disappears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or br...

Page 153: ...y sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use...

Page 154: ...ation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction Provide ade...

Page 155: ...s brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 156: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 157: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 158: ...ot be charged and the computer will not function While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for...

Page 159: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 160: ...emory Stick media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media out of reach of children There is a risk of swallowing the media When...

Page 161: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 162: ...Update Click Start point to All Programs click Windows Update and then follow the on screen instructions VAIO Update 3 Click Start point to All Programs and VAIO Update 3 click VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be c...

Page 163: ... before contacting VAIO Link Computer page 164 System Security page 171 Battery page 173 Internet page 175 Networking page 177 Optical Discs page 180 Display page 185 Printing page 188 Microphone page 189 Speakers page 190 Pointing Device page 191 Keyboard page 193 Floppy Disks page 194 Audio Video page 195 Memory Stick Media page 196 Peripherals page 197 Multi Function Bay Docking Station page 19...

Page 164: ... it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your...

Page 165: ...select the Exit tab and then press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my screen stays blank Follow these steps 1 Press and hold the power button for more than fou...

Page 166: ... then Turn Off If your computer does not turn off press the Ctrl Alt Delete keys and select Turn Off from the Shut Down menu Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the AC adapter and battery pack Try reinstalling the softwa...

Page 167: ...this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the battery p...

Page 168: ...omputer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears If you enter a wrong powe...

Page 169: ...phic performance in this case is not guaranteed What should I do if I cannot remember the BIOS password If you have forgotten the BIOS password contact VAIO Link to reset it A reset fee will be charged Why does it take time before my computer starts If Norton Internet Security s Personal Firewall is active it may take some time before the desktop screen appears due to network security checkups If ...

Page 170: ... select using the Windows power options for your screen to turn off Select the screen saver other than the VAIO Original Screen Saver What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears ...

Page 171: ...ates web site This site enables you to download computer updates without turning on the Automatic Updates feature Your computer must be connected to the Internet before you can receive updates To use the Automatic Updates feature 1 Connect to the Internet 2 Click the Automatic Updates icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates To visit the Wind...

Page 172: ... Security icon on the taskbar If you have not previously registered the antivirus software a series of information wizards appears 1 Follow the on screen instructions to complete each wizard 2 Double click the Norton Internet Security icon again The Norton Internet Security window appears If you have previously registered this antivirus software the Norton Internet Security window automatically ap...

Page 173: ... AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and sho...

Page 174: ...tering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 134 for information on how you can manually activate Hibernate mode Why doesn t my computer enter Hibernate mode You may first need to enable Hibernate mode Follow these steps 1 Click Start and then Control Panel 2 Click...

Page 175: ...elephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 On the...

Page 176: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 177: ... then Control Panel 2 Click Network and Internet Connections 3 Click Network Connections 4 Right click Wireless Network Connection 5 Click Properties 6 Click the Wireless Networks tab 7 Click View Wireless Networks to see that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual that ca...

Page 178: ...oaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur when using large files or if ...

Page 179: ...g a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with the wireless LAN functionality may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the ke...

Page 180: ... dirt or damage If you need to clean the disc see On Handling Discs page 157 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and then My Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above options work insert a th...

Page 181: ...you need to clean the disc see On Handling Discs page 157 for instructions If you are playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the muting button or the Fn F3 buttons respectively Double click the Volume icon on the taskbar and click to cancel the Master Volume Mute All and Wave Mute check boxes Check the volume setting in the au...

Page 182: ...t selected You can confirm the driver software by selecting the Driver tab and clicking Driver Details 8 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Ch...

Page 183: ... R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some bra...

Page 184: ...y Computer 2 Right click the optical disc drive icon and select Properties 3 Click the Recording tab 4 Click to cancel the Enable CD recording on this drive check box 5 Click OK Canceling the Enable CD recording on this drive check box disables writing data to CD R and CD RW discs To write data to such discs make sure to select this check box You cannot add data to DVD RAM discs with data already ...

Page 185: ... mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 32 for more information Why doesn t my screen display a video If the external display is selected for the display output and the external display is disconnected you cannot display a video on your computer screen Stop video playback change the display output to the computer screen and then...

Page 186: ... To do the following procedure you must have administrator rights on your computer 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options 4 Select the tab for power scheme settings 5 Select the desired power scheme from the drop down list 6 On the VAIO Power Management tab select No change for LCD Brightness 7 Click OK The preference for the LCD brightness a...

Page 187: ...e computer screen and the external display connected to the monitor VGA port on the docking station What should I do if the external display stays blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Control Center To change the settings launch the VAIO Control Center select the control item for the external display an...

Page 188: ...then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click the printer icon and select Properties 5 Click the Ports tab 6 Click to cancel the Enable bidirectional ...

Page 189: ...one receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone What should I do if I cannot record audio with my external microphone While an audio application is launching or audio recording with the application is in progress unplugging and re plugging your ext...

Page 190: ...ugh to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has its own volume control make sure the volum...

Page 191: ... the pointer does not move while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start Turn Off Computer and then Restart If your computer does not restart press the Ctrl Alt Delete keys and select Restart from the Shut Down menu If this procedure does not work press and hold the power button until the computer turns off ...

Page 192: ...e button assignments Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Mouse 4 Click the Buttons tab 5 Select your preferences in the Pad Buttons or Stick Buttons box and then click Apply to apply your settings You may need to press the Tab key and the M and m keys to make your selections 6 Click OK to close the window ...

Page 193: ...ge the keyboard configuration follow these steps 1 Click Start and then Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If...

Page 194: ...e LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start Turn Off Computer and then Restart What should I do if I cannot write data to a floppy d...

Page 195: ...d only to designate that a product contains an IEEE 1394 connection The procedure to establish an i LINK connection may vary depending on a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and prop...

Page 196: ...t formatting a Memory Stick media see the help file on the Memory Stick Formatter software Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from ...

Page 197: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 198: ...upplied with the multi function bay docking station to connect the docking station to a power source The multi function bay docking station does not work on the battery pack installed in your computer Why can t I use the device connected to the printer port The printer port on the multi function bay docking station is internally connected to the USB and should be used for a printer only ...

Page 199: ...ps to check the printer port settings 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click the printer icon and select Properties 5 Click the Ports tab 6 Check if the check box for USB001 is selected If another check box is selected click the box for USB001 7 Click OK If the above procedure does not work right click the printer icon and ...

Page 200: ...ick the printer icon and select Properties 5 Click the Ports tab 6 Click the check box for Enable bidirectional support to deselect it 7 Click OK This change to the settings will disable the bidirectional communication functions of your printer such as data transfer status monitoring and remote panel Check the physical connections between the multi function bay docking station and printer the AC a...

Page 201: ...hen any device inserted or connected to the multi function bay docking station is in use you cannot disconnect your computer form the docking station Save unsaved data exit applications using such devices and then try again If the above does not work shut down your computer and disconnect it from the multi function bay docking station ...

Page 202: ... If you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http www vaio link com e Support This interactive part of our Web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Li...

Page 203: ...VAIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e ...

Page 204: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 205: ...ontains an IEEE 1394 connection Adobe Adobe Acrobat Standard Adobe Reader Adobe Premiere Elements Adobe Premiere Pro and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2007 is a trademark or a registered trademark of Symantec Corporation Roxio and DigitalMedia are registered trademarks or trademarks of Sonic Solutions WinDVD for VAIO and WinDVD BD fo...

Page 206: ...ll other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the online Specifications to see what software is available for your model ...

Page 207: ... 2007 Sony Corporation n ...

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