Sony VAIO VGN-Z699PBB User Manual Download Page 193 | Manualshive

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background image

Troubleshooting >
Display

What should I do if I do not see proper images or videos?

❑

Be sure to select

True Color (32 bit)

for the display colors before using video/image software or starting DVD playback.

Selecting any other option may prevent such software from displaying images successfully. To change the display colors,
follow these steps:

1

Right-click on the desktop and select

Screen resolution

.

2

Click

Advanced settings

.

3

Click the

Monitor

tab.

4

Select

True Color (32 bit)

under

Colors

.

❑

Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is
enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen
savers have been found to even change the display resolution and colors.

What should I do if no image is displayed on my TV screen or external display connected
to the HDMI output port?

❑

The

HDMI

output port is not functional while your computer is in STAMINA mode. Change the performance mode to

SPEED mode before connecting an external device to the

HDMI

output port. See

Selecting Performance Modes

for mode selection.

❑

Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP
compliant display. See

Connecting a TV with an HDMI Input Port

Connecting a Computer Display or

a Projector

for more information.

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Summary of Contents for VAIO VGN-Z699PBB

Page 1: ...N User Guide Personal Computer VGN Z series ...

Page 2: ... the Internet 54 Using the Network LAN 56 Using the Wireless LAN 57 Using the Wireless WAN 64 Using the Bluetooth Function 68 Using Fingerprint Authentication 73 Using the TPM 80 Using Peripheral Devices 90 Connecting a Docking Station 91 Connecting External Speakers or Headphones 99 Connecting an External Display 100 Selecting Display Modes 107 Using the Multiple Monitors Function 108 Connecting ...

Page 3: ...he Battery Pack 155 Handling Memory Stick 156 Handling the Built in Storage Device 157 Using Fingerprint Authentication 158 Using the TPM 159 Troubleshooting 161 Computer 163 System Security 172 Battery 173 Built in Camera 175 Internet 177 Networking 179 Bluetooth Technology 184 Optical Discs 188 Display 192 Printing 196 Microphone 197 Speakers 198 Touch Pad 199 Keyboard 200 Floppy Disks 201 Audio...

Page 4: ...ng and communications to provide a state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the VAIO Link web site at http www vaio link com ...

Page 5: ... information about solving common problems To view this on screen guide 1 Click Start All Programs and VAIO Documentation 2 Open the folder for your language 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language Windows Help and Support A comprehensive resource for...

Page 6: ...tion and visiting other Sony web sites For more about VAIO and becoming part of the growing VAIO community visit the web site at http www club vaio com For online purchases visit the web site at http www sonystyle europe com For other Sony products visit the web site at http www sony net When you contact VAIO Link by telephone have the serial number of your VAIO computer ready at hand The serial n...

Page 7: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 8: ...s level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye ...

Page 9: ...rted using your VAIO computer Locating Controls and Ports page 10 About the Indicator Lights page 16 Connecting a Power Source page 17 Using the Battery Pack page 19 Shutting Down Your Computer Safely page 25 Using the Power Saving Modes page 26 Updating Your Computer page 28 ...

Page 10: ...due to variations in specifications It may also vary in some countries or areas Front A Built in MOTION EYE camera page 34 B Built in MOTION EYE camera indicator page 16 C Num lock indicator page 16 D Caps lock indicator page 16 E Scroll lock indicator page 16 F LCD screen page 151 G Built in speakers stereo H Keyboard page 30 I Touch pad page 32 J Left button page 32 K Fingerprint sensor page 73 ...

Page 11: ...s page 33 E Drive eject button page 33 F Charge indicator page 16 G Disc drive indicator page 16 H Media Access indicator page 16 I WIRELESS indicator page 16 J SD memory card slot page 50 K Memory Stick slot page 42 L WIRELESS switch page 57 page 64 page 68 M Built in microphone monaural Your computer supports both standard size Memory Stick and Duo size Memory Stick ...

Page 12: ...12 n N Getting Started Locating Controls and Ports Back A SIM card slot page 64 B Battery connector page 19 On selected models only ...

Page 13: ...le page 188 D Substitute drive eject button page 35 E HDMI output port 1 page 104 F Hi Speed USB USB 2 0 port 2 page 111 G Monitor port 3 page 100 H Power button Power indicator page 16 1 Functional only while your computer is in SPEED mode 2 Supports high full low speeds 3 Not accessible when your computer is attached to the docking station ...

Page 14: ...t page 17 B Network LAN port page 56 C Air vent D ExpressCard 34 slot page 48 E Security slot F Modem port page 54 G Hi Speed USB USB 2 0 port page 111 H i LINK 4 pin S400 port page 113 I Microphone jack page 110 J Headphones jack page 99 Supports high full low speeds ...

Page 15: ...15 n N Getting Started Locating Controls and Ports Bottom A Docking station connector page 93 B Air vents C Memory module compartment cover page 138 ...

Page 16: ...performance Optical disc drive Illuminates while data access to the optical disc drive is in progress When the indicator light is unlit the optical disc media is not in use Disc drive Illuminates while data access to the built in storage device or the optical disc drive is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num ...

Page 17: ...to AC power and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station The shape of the DC I...

Page 18: ...nect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 27 ...

Page 19: ...ttery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Page 20: ...compartment until the projection 2 on either side of the battery compartment fits into the U shaped cut 3 on either side of the battery pack 4 Push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch outward to secure the battery pack on the computer ...

Page 21: ...ry LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony battery packs designed f...

Page 22: ...es close to the maximum charge level you selected with the battery charge functions the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange p...

Page 23: ...rged battery pack does not affect the life of battery You can extend the life of your battery pack if you enable the battery care function of the Battery Charge Functions with the VAIO Control Center While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer...

Page 24: ...thods Decrease the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 26 for more information Change the power saving settings on the Power Options See Using the VAIO Power Management page 133 for more information Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center ...

Page 25: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 26: ...of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while your...

Page 27: ...more than four seconds your computer will turn off automatically You will lose all unsaved data Using Hibernate Mode To activate Hibernate mode Press the Fn F12 keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the powe...

Page 28: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 29: ...g Special function Buttons page 33 Using the Built in Camera page 34 Using the Optical Disc Drive page 35 Using Memory Stick page 42 Using Other Modules Memory Cards page 48 Using the Internet page 54 Using the Network LAN page 56 Using the Wireless LAN page 57 Using the Wireless WAN page 64 Using the Bluetooth Function page 68 Using Fingerprint Authentication page 73 Using the TPM page 80 ...

Page 30: ... of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen an external display simultaneous output to both and multiple displays with both tha...

Page 31: ...he help file included with the VAIO Control Center for more information Fn F12 hibernation Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For detai...

Page 32: ...1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scrol...

Page 33: ... specific functions of the computer Special function button Functions S1 S2 buttons Execute the task that is assigned to each button by default You can change the default assignment with the VAIO Control Center Drive eject button Ejects the optical disc drive tray If this button does not work try the substitute drive eject button on the optical disc drive ...

Page 34: ...nstant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use t...

Page 35: ... Turn on the computer 2 Press the disc drive eject button 1 to open the drive The drive tray slides out If the power supply to the optical disc drive is disabled by the VAIO Power Management it will take a while to eject the drive tray with the drive eject button If the drive eject button does not work try the substitute drive eject button on the optical disc drive The substitute drive eject butto...

Page 36: ... disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray when placing removing a disc onto from the tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Page 37: ...mbo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your comput...

Page 38: ...supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media recorded in AVC or VC1 formats at high bit rates Region settings are required for some co...

Page 39: ...ayback you should follow these recommendations Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some Blu ray Disc content on your computer or th...

Page 40: ...2 5 Russia belongs to region 5 or all this means that you can play this disc in most regions of the world you cannot play the disc on your computer If you change the region code while the WinDVD or WinDVD BD software is running restart the software or eject the disc and re insert it to make the new setting effective Do not try to change the region code settings of the drive Any difficulties caused...

Page 41: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc...

Page 42: ...ause it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick slot on your computer can accommodate the following sizes and types of media Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo Memory Stick PRO HG Duo The Memory Stick slot on your computer does not support 8 bit parallel data transfer high speed data transfer For the latest...

Page 43: ...d pointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot ...

Page 44: ...tly into the Memory Stick slot without the adaptor you may not be able to remove it from the slot Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor To remove Memory Stick Do not remove Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so mak...

Page 45: ...e media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer to open the Computer window 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The s...

Page 46: ...46 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 47: ... compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly Memory Stick with such copyrighted data...

Page 48: ...ate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual To insert an ExpressCard module 1 Locate the ExpressCard slot 2 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module does not go into the slot easily remove it gently and verify you are inserting it in the prope...

Page 49: ...to unplug is not displayed in the Safely Remove Hardware window 1 Locate the ExpressCard slot 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the hardware you want to unplug and click Stop 4 Follow the on screen instructions for removing the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCa...

Page 50: ...sfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 51: ...upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 52: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 53: ... is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availa...

Page 54: ...to connect your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 57 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats If your computer is not equipped ...

Page 55: ...nes or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet The following procedure applies to models with a built in modem only 1 Click Start and ...

Page 56: ...or You can connect your computer to any network without changing the default settings When your computer is attached to the optional docking station you need to select which network LAN port to use Follow the on screen instructions Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electri...

Page 57: ...rity protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the...

Page 58: ...ons The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles be...

Page 59: ...n Access Point Ad hoc An ad hoc network is a network in which a LAN is created only by wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 60: ... hoc networks 1 Turn on the WIRELESS switch 2 Click the button next to or above your desired wireless option s in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a new connection or network 6 Select an option to specify the ad hoc network settings and click ...

Page 61: ...t supplied The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see th...

Page 62: ...tion IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default To enable 5 GHz band communication you need to select the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands from the drop down list on the WLAN tab in the VAIO Smart Network settings window 4 Click or on the taskbar 5 Select the desired access point and click Connect For WPA...

Page 63: ...ing Wireless LAN Communications To stop wireless LAN communications Click the button next to or above the WLAN icon in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 64: ...ever there is the mobile phone coverage The WWAN may not be available in some countries or areas See Wireless WAN Regulations Guide in Regulations Guarantee and Service Support to find out in which countries or areas the WWAN is available Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer ...

Page 65: ...n your country and model you might receive an offer from the VAIO selected telecom operator In that case the SIM card is either in the operator SIM pack inside the carton box or already inserted in the SIM card slot If the SIM card is not provided with your computer you can purchase one from your preferred telecom operator To insert a SIM card 1 Turn off your computer 2 Remove the battery pack fro...

Page 66: ...nted circuit side down Do not touch the printed circuit on the SIM card Be sure to hold your computer firmly before inserting or removing the card Do not damage the SIM card in any way either by bending or exerting pressure on the card 5 Reinstall the battery pack Make sure the battery pack is installed properly ...

Page 67: ...dicator light turns on 3 Launch the GlobeTrotter Connect OneClick Internet or specified software by telecom operator depending on your model country or area You can launch your desired software by double clicking the corresponding software icon on the desktop 4 Enter your PIN code when prompted 5 Click Connect For more information on how to use the wireless WAN function see the help file included ...

Page 68: ...nology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registere...

Page 69: ...a without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information 1 Turn on the WIRELESS switch 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window Make s...

Page 70: ...luetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window ...

Page 71: ... the same time on your computer Size of file being exchanged Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifi...

Page 72: ...nication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values Read the Bluetooth regulations guide before using the Bluetooth function The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your compute...

Page 73: ...rprints for your user account you can substitute fingerprint authentication for password entry when logging onto Windows Power on Security feature page 78 If you have set the power on password page 119 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access Once you have registered your user information user accounts pass...

Page 74: ...r on the desktop or the built in storage device The encrypted folder will be hidden from other users sharing your computer Application launcher function for quick application access The application launcher feature is available on your computer for launching your preferred application executable file that is assigned to one of your fingers with a registered fingerprint Once you have assigned an ap...

Page 75: ... your computer Set the Windows password on your computer before registration See Adding the Windows Password page 128 for the detailed instructions To register a fingerprint 1 Click Start All Programs Protector Suite and Control Center 2 Read an end user license agreement thoroughly and click Accept 3 Follow the on screen instructions For detailed information see the help file ...

Page 76: ... n N Using Your VAIO Computer Using Fingerprint Authentication If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Page 77: ...You may not be able to register and or have your fingerprint s recognized if your finger is too dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Be sure to clean your fingertip s and the fingerprint sensor before swiping in order to keep good recognition performance You can register only the limited numb...

Page 78: ...g the Password page 118 For detailed information see the help file included with the Protector Suite Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature...

Page 79: ...tered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt...

Page 80: ...ns In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Page 81: ...folder created in the My Documents folder or the Documents folder on your account The Personal Secure Drive The Personal Secure Drive is a virtual drive that is created by using the Personal Secure Drive feature and automatically encrypts data that is saved to it Do not change the following settings on the View tab in the Folder Options window displayed by clicking Folder and search options from O...

Page 82: ...data With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are hidden by default Folders containing key files C ProgramData Infineon C Users All Users Infineon C Users All Users is a shortcut to C ProgramData C Users account AppData Roaming Infineon...

Page 83: ...up archive file Default file name SPSystemBackup xml or SPSystemBackup_ your computer name xml Storage folder for automatic backup archive files Folder name Fixed SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file SPSystemBackup_ your computer name The folder is created as the subfolder for SPSystemBackup_ your computer name xml file Emergency recovery token file...

Page 84: ...e Default file name SpBackupArchive xml PSD backup file Default file name Drive name Personal Secure Drive fsb Owner password backup file Default file name SpOwner_ your computer name tpm Protocol file Default file name SpProtocol_ your computer name _ user name domain name txt ...

Page 85: ...y 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key 6 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIOS setup screen Before enabling the TPM be sure to set the power on and hard disk pa...

Page 86: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Page 87: ...he TPM with the Infineon TPM Professional Package before enabling BitLocker Drive Encryption If you enable it without initializing the TPM a TPM owner password is not generated so you will not be able to configure the Infineon TPM Professional Package The Infineon TPM Professional Package does not make a backup copy of a file recovery password for BitLocker Drive Encryption An additional BitLocker...

Page 88: ...ty tab the M or m key to select Change TPM State and then the Enter key 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Boot and then select Enabled for External Device Boot 6 Press the M or m key to select Boot Priority and then the Enter key 7 Press the F5 or F6 key to change the boot device order so that Internal Hard Disk is listed higher than Extern...

Page 89: ...dow for saving the recovery password 12 Follow the on screen instructions The encryption process will start Updating your BIOS with updating software such as the VAIO Update changes the BIOS settings back to the default You need to repeat the steps above again It takes several hours to complete the encryption process ...

Page 90: ...n the computer Connecting a Docking Station page 91 Connecting External Speakers or Headphones page 99 Connecting an External Display page 100 Selecting Display Modes page 107 Using the Multiple Monitors Function page 108 Connecting an External Microphone page 110 Connecting a USB Device page 111 Connecting an i LINK Device page 113 ...

Page 91: ...on Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer such as a printer and an external display A docking station is not supplied with your computer and is available as an optional accessory ...

Page 92: ...ardware malfunctions Simultaneous use of the HDMI output port on your computer and the DVI D port or the MONITOR port on the docking station is not possible A DC IN indicator Illuminates while the docking station is powered B IN USE indicator page 96 C UNDOCK button page 96 D DC IN port page 93 E Network LAN port 1000BASE T 100BASE TX 10BASE T page 56 F Hi Speed USB USB 2 0 ports 1 page 111 G DVI ...

Page 93: ...e the AC adapter supplied with your computer Do not move your computer when it is attached to the docking station This may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapter 2 into the DC IN port 3 on the doc...

Page 94: ... Peripheral Devices Connecting a Docking Station 5 Slide open the docking station connector cover on the bottom of the computer 6 Align the rear bottom corners of the computer with the guides on the docking station ...

Page 95: ...95 n N Using Peripheral Devices Connecting a Docking Station 7 Gently push down the computer until it clicks into place 8 Turn on the computer ...

Page 96: ... lit may result in loss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your ...

Page 97: ...E indicator is unlit you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode be sure to take your computer off the docking station Use of the computer while on the docking station may cause unstable ...

Page 98: ...button and Undock 2 Make sure that a message balloon appears and the IN USE indicator light turns off Then lift the computer off the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important that you close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get in...

Page 99: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 100: ...station does not automatically change the LCD resolution of your computer change the current display settings To change the settings see Selecting Display Modes page 107 Connecting a Computer Display or a Projector You can connect an external display such as a computer display or a projector either directly to your computer or via the optional docking station ...

Page 101: ...he HDMI output port on your computer or a display cable to the DVI D port on the docking station while your computer is in STAMINA mode a confirmation window appears Follow the on screen instructions to change the performance mode to SPEED mode 1 Plug the power cord 1 of your external display or the projector into the AC outlet 2 Connect the external display or the projector to the monitor port 2 ...

Page 102: ...nitor connected you will not be able to play or view any copyright protected content If the external computer display is equipped with an HDMI input port plug one end of an HDMI cable into the HDMI output port on the computer and the other end into the HDMI input port on the computer display If your computer is equipped with the HDMI output port use an HDMI to DVI D adapter to connect a TFT DVI mo...

Page 103: ...To use the VAIO Presentation Support 1 Press the S1 or S2 button to launch the VAIO Presentation Support If the VAIO Presentation Support is not assigned to either of the buttons change the button assignment with the VAIO Control Center 2 Select your desired display mode Selecting any display mode other than Normal Display activates the Presentation mode In Presentation mode some functions of the ...

Page 104: ...he sound output device page 203 The HDMI output port is functional only while your computer is in SPEED mode If you connect an HDMI cable to the HDMI output port while your computer is in STAMINA mode a confirmation window appears Follow the on screen instructions to change the performance mode to SPEED mode 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to ...

Page 105: ...been set up between the TV and the home theater receiver or surround sound decoder device first To hear sound from the device connected to the HDMI output port you need to change the device for sound output For detailed instructions see How do I change the sound output device page 203 The HDMI output port is functional only while your computer is in SPEED mode If you connect an HDMI cable to the H...

Page 106: ...en resolution of the connected TV with your computer See Why doesn t my screen display a video page 194 for more information With the HDMI connection the volume can be adjusted by the connected audio device only Your computer has no control over the output volume of any connected devices ...

Page 107: ... Selecting Performance Modes page 116 You may not be able to display the same content on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations an...

Page 108: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 109: ...ications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your software may not work properly 1 Right click on the desktop and select...

Page 110: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 111: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 112: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 113: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Page 114: ...1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the contents of Memory Stick in the digital video camcorder via an i LINK connection ...

Page 115: ... things you will learn how to use and customize the look of your Sony software and utilities Selecting Performance Modes page 116 Setting the Password page 118 Using Intel VT page 130 Using the VAIO Control Center page 131 Using the VAIO Power Management page 133 Changing the Display Language page 134 Configuring Your Modem page 135 Protecting the Hard Disk page 136 ...

Page 116: ...me To change the display output to the external display press the Fn F7 keys Be sure to close all open applications before changing a performance mode If not you may lose any unsaved data During the switching process your computer screen becomes dark and may temporarily show some noise or flicker This is normal and does not indicate a malfunction To cancel the switching process set the performance...

Page 117: ...ce Modes The HDMI output port on your computer and the DVI D port on the docking station are functional only while the computer is in SPEED mode You can find the current performance mode by the indicator lights on either side of the performance selector switch ...

Page 118: ...t about configuration of your computer Once you have set the power on password you will be prompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access The hard disk password provides additional security for the data stored on your built in storage device If you set the hard disk password other ...

Page 119: ...puter To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Be sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a password reset fee will be charged and your compute...

Page 120: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Page 121: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Page 122: ...appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press...

Page 123: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Page 124: ...sword if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the built in storage device will not be accessible There is NO RESET of this password You will have to replace the built in storage device at your own expense and los...

Page 125: ...he Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alph...

Page 126: ...r on password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears ...

Page 127: ...isplay the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press the Enter key without entering any letter for the remaining fields 7 Press the Enter key when the success m...

Page 128: ...d with a fingerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication function you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 73 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accou...

Page 129: ...nge your password 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current pa...

Page 130: ... 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in the BIOS setup ...

Page 131: ...vior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as ...

Page 132: ... security settings and current usage of devices in the VAIO Status Monitor window To display the VAIO Status Monitor window 1 Click Start All Programs and VAIO Control Center 2 Click System Information and VAIO Status Monitor 3 Click Advanced in the right pane You can change the settings for certain items in the VAIO Status Monitor window To change the settings select your desired item and click S...

Page 133: ...indicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your desired power plan in the Power Options window Change the...

Page 134: ...or information on how to connect the computer to the Internet see Using the Internet page 54 To install a language pack 1 Click Start All Programs and Windows Update 2 Click xx number optional updates are available 3 Select the desired language pack from the list 4 Click OK to start the download and installation of the selected language pack To change the display language 1 Click Start Control Pan...

Page 135: ...lect your location on the Dialing Rules tab and click Edit The Edit Location window appears 6 Select your location under Country region 7 Select Tone or Pulse for Dial using Pulse dial may not be supported in some counties or areas 8 Enter an area code if there is one In some countries or regions you do not need to enter an area code If you need to dial a special number before accessing an outside...

Page 136: ...lity Activating VAIO HDD Protection To protect your hard disk drive against shock hazards you must first activate the VAIO HDD Protection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Control Center 2 Click Security and Hard Disk Drive Protection Settings 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For mo...

Page 137: ...should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover Contact VAIO Link if you need assistance The type of module and the amount of memory installed on your computer may differ depending on the model you purchased See the...

Page 138: ...ory module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disco...

Page 139: ...er internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or l...

Page 140: ...hut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 141: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 142: ...ule be sure to use the lower slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the comput...

Page 143: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 144: ...45 Care and Maintenance Information page 148 Handling Your Computer page 149 Handling the LCD Screen page 151 Using the Power Source page 152 Handling the Built in Camera page 153 Handling Discs page 154 Using the Battery Pack page 155 Handling Memory Stick page 156 Handling the Built in Storage Device page 157 Using Fingerprint Authentication page 158 Using the TPM page 159 ...

Page 145: ... not place your computer on porous surfaces such as rugs blankets couches beds or near draperies that may block its air vents Use only specified peripheral equipment and interface cables Power Source Do not place heavy objects on the power cord or this could cause a fire To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you...

Page 146: ...k away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping it on a hard surface If you are not using your computer for an extended period of time remove the battery pack from the computer to prevent damage to the battery pack If you have not used the battery pack for a consider...

Page 147: ...e potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of ...

Page 148: ... out the cleaning cloth with no wrinkles on the keyboard before closing the LCD screen lid Built in Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use ...

Page 149: ...ng magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a ...

Page 150: ...lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your com...

Page 151: ...ual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the m...

Page 152: ...th other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 153: ...ches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port ...

Page 154: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 155: ...peratures between 10 C to 30 C Lower temperatures require longer charging time While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully charged it may be reaching the end of its life and should be rep...

Page 156: ...t Memory Stick get wet Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on ...

Page 157: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 158: ...pair In case the built in storage device has to be initialized for example after the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before dis...

Page 159: ...le emergency recovery token file password reset token file and personal secret file and keep them safe and private from other people before sending your computer for repair The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair During the course of repair the TPM will also be replaced if the motherboard needs replacement In such a case u...

Page 160: ...up now check box is displayed after the setup select the check box and update the backup files The restore process using the backup files may fail if you do not set up the automatic backup operations The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management ...

Page 161: ...re contacting VAIO Link Features and options in this section may not be available on your computer Computer page 163 System Security page 172 Battery page 173 Built in Camera page 175 Internet page 177 Networking page 179 Bluetooth Technology page 184 Optical Discs page 188 Display page 192 Printing page 196 Microphone page 197 Speakers page 198 Touch Pad page 199 Keyboard page 200 Floppy Disks pa...

Page 162: ...162 n N Troubleshooting Audio Video page 202 Memory Stick page 205 Peripherals page 206 Docking Station page 207 ...

Page 163: ...UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapte...

Page 164: ...r computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC adapter...

Page 165: ... keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug...

Page 166: ...lick Restart 4 If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this p...

Page 167: ...m This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetime Pa...

Page 168: ...ranteed What should I do if I cannot remember the power on password If you have forgotten the power on password contact VAIO Link to reset it A reset fee will be charged Why doesn t my screen turn off after the automatic turn off time has passed Some software applications or screen savers are designed to temporarily disable the feature of your operating system that turns off the computer screen or...

Page 169: ... the or key to select Boot 4 Press the M or m key to select the drive whose boot device order you want to change 5 Press the F5 or F6 key to change the boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer...

Page 170: ... created upon delivery of your computer 2 Select your keyboard layout from the drop down list and click Next 3 Select your operating system and click Next 4 Click VAIO Recovery Center 5 Click Restore Complete System and Start 6 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added content 7 Select No and click Next 8 Follow the on screen instructions...

Page 171: ... where the data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane ...

Page 172: ...ontrol Panel 2 Click System and Security 3 Click Action Center 4 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps Your computer must be connected to the Internet to downl...

Page 173: ...installed When should I recharge the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack If the battery pack quickly runs out of power after being fully charged it may be reaching the end of its life and shoul...

Page 174: ...te Mode page 27 for information on how you can manually activate Hibernate mode How can I conserve battery power when my computer is in Sleep mode The wake function of the LAN controller on your computer is enabled at the time of delivery To conserve battery power when the computer is in Sleep mode you need to disable this function Follow these steps 1 Click Start Control Panel Hardware and Sound ...

Page 175: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 148 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames ...

Page 176: ...a images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfuncti...

Page 177: ... the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Select Large icons or Small icons from View by in the upper right corner of the window 3 Click...

Page 178: ... is not connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is...

Page 179: ...on If you want to connect your computer to a wireless LAN access point using the 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected on the WLAN tab in the VAIO Smart Network settings window Wireless LAN communication IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default Follow these steps to check...

Page 180: ...cation failure To change the settings follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Wireless Adapter Settings and Power Saving Mode 6 Select Maximum Performance from the drop down list both for On battery and Plugged in ...

Page 181: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporaril...

Page 182: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 179 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Page 183: ...d page 65 Your mobile phone network needs to cover your area Contact your network provider for information on the network coverage Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer Make sure the WWAN button is selected and turned on in the VAIO Smart Network window You may need to manually enter Access Point Name APN information in your connection manager...

Page 184: ...t when the devices are within 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may no...

Page 185: ...re in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop com...

Page 186: ...luetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to...

Page 187: ...P and select Control 3 Click SCMS T Settings 4 Click to cancel the Connect to a device only if it supports SCMS T content protection check box What should I do if the Bluetooth icon is not displayed on the taskbar Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer Make sure the WLAN button is selected and turned on in the VAIO Smart Network window To displ...

Page 188: ...page 148 for instructions What should I do if the drive tray does not open Make sure your computer is on If the power supply to the optical disc drive is disabled by the VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the drive eject button located at the upper right of the keyboard It will take a while to eject the drive tray if the optical disc...

Page 189: ...e keys may cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 148 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing...

Page 190: ...uter 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible wi...

Page 191: ... to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are ...

Page 192: ... securely plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 19 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 30 for more inf...

Page 193: ...ommended you disable your screen saver before starting DVD playback If the screen saver is enabled it may be activated during DVD playback and prevent the playback from running successfully Some screen savers have been found to even change the display resolution and colors What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port The HDMI outpu...

Page 194: ...videos In such a case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select S...

Page 195: ...indows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 196: ...ur computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click the Ports tab 4 Click to cancel the Enable bidirection...

Page 197: ... is turned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 198: ...olume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 198 Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed...

Page 199: ...F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If ...

Page 200: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 201: ...rive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a floppy disk M...

Page 202: ...into the port on your computer or camcorder Unplug the cable and plug it in once again See Connecting an i LINK Device page 113 for more information How do I turn off the Windows startup sound To turn off the Windows startup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windo...

Page 203: ...optical output port or headphones jack you need to change the device for sound output The HDMI output port is functional only while your computer is in SPEED mode 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Playback tab select your desired device for sound output and click Set Default ...

Page 204: ...w these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 203 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recor...

Page 205: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 45 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 206: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Page 207: ...erted or connected to the docking station is in use you cannot disconnect your computer from the docking station Save unsaved data exit applications that are using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station When the battery pack is running out of power you cannot disconnect your computer from the docking station Cha...

Page 208: ...stered trademarks of Intel Corporation Microsoft Windows Vista the Windows logo and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are tradema...

Page 209: ...f Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not s...

Page 210: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 211: ... 2009 Sony Corporation n ...

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