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Troubleshooting
❑
If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is
compatible with fax modems.
❑
If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.
❑
If you have a second telephone line, try connecting the modem to that line.
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑
Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑
Make sure the WIRELESS or WIRELESS LAN switch is on and the Wireless LAN indicator is lit on your computer.
❑
Make sure power to the access point is on.
❑
Follow these steps to check the settings:
1
Click Start and Control Panel.
2
Click View network status and tasks under Network and Internet.
3
Click Connect to a network to confirm that your access point is selected.
❑
Make sure the encryption key is correct.
❑
Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
Right-click the power status icon on the taskbar and select Power Options.
2
Click Change plan settings under the current power plan.
3
Click Change advanced power settings.
The Power Options window appears.
Summary of Contents for VAIO VGN-TZ100 Series
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