Sony VAIO VGN-SZ640NA User Manual Download | Manualshive

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support Web site at the following URLs:

http://esupport.sony.com/EN/VAIO/

for customers in USA

http://www.sony.ca/support

for customers in Canada

http://esupport.sony.com/ES/VAIO/

for customers in Spanish speaking Latin American countries or areas

http://esupport.sony.com/ES/VAIO/BR/

for customers in Brazil

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Summary of Contents for VAIO VGN-SZ640NA

Page 1: ...N User Guide Personal Computer V G N S Z 6 0 0 S e r i e s ...

Page 2: ...utting Down Your Computer Safely 27 Using Your VAIO Computer 28 Using the Keyboard 29 Using the Touch Pad 31 Using Special function Buttons 32 Using the Built in MOTION EYE Camera 33 Using the Optical Disc Drive 34 Using PC Cards 43 Using the ExpressCard Module 46 Using the Memory Stick Media 50 Using Other Memory Cards 56 Using the Internet 59 Using Wireless LAN WLAN 60 Using the Bluetooth Functi...

Page 3: ...ng a Printer 98 Connecting an i LINK Device 99 Connecting to a Network LAN 101 Customizing Your VAIO Computer 103 Selecting Performance Modes 104 Setting the Password 105 Using Fingerprint Authentication 116 Using Trusted Platform Module TPM 124 Setting Up Your Computer with VAIO Central 131 Using VAIO Status Monitor 132 Using the Power Saving Modes 133 Managing Power with VAIO Power Management 13...

Page 4: ...ling Discs 157 On Using the Battery Pack 158 On Using Headphones 159 On Handling Memory Stick Media 160 On Handling the Hard Disk 161 On Handling the Memory Card Adapter 162 On Updating Your Computer 163 Troubleshooting 164 Computer 166 System Security 173 Battery 174 Built in MOTION EYE Camera 176 Internet 179 Networking 181 Bluetooth Technology 184 Optical Discs 188 Display 192 Printing 196 ...

Page 5: ...198 Speakers 199 Touch Pad 201 Keyboard 202 Floppy Disks 203 PC Cards 204 Audio Video 206 Memory Stick Media 207 Peripherals 208 Docking Station 209 Support Options 210 Sony Support Information 210 Program Support Information 213 ...

Page 6: ...provide state of the art personal computing External views illustrated in this manual may look slightly different from those of your computer Documentation Your documentation includes printed information and user guides to read on your VAIO computer Printed Documentation Welcome mat Contains an overview of component connection set up information etc Safety Information Contains safety guidelines an...

Page 7: ...p esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil VAIO Recovery Center User Guide Provides information about restoring individual software programs software drivers and drive partition s or your entire hard disk drive to the original factory installed settings To access this on screen guide 1 Cl...

Page 8: ...rm of VAIO tutorials an escalation page containing support and contact information and various links to VAIO online support Web sites Backup Recovery Find information on how to back up and restore your operating system system software and your personal data Wireless Networking Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN Run utilities that include VAIO ...

Page 9: ...our forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are ...

Page 10: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Page 11: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 12 About the Indicator Lights page 18 Connecting a Power Source page 20 Using the Battery Pack page 21 Shutt...

Page 12: ... that the illustrations in this manual may not necessarily apply to your model Front A Built in MOTION EYE camera page 33 B Built in microphone monaural C Built in MOTION EYE camera indicator page 18 D LCD screen page 151 E Built in speakers stereo F Keyboard page 29 G Touch pad page 31 H Fingerprint sensor page 116 On selected models only ...

Page 13: ... E WWAN Wireless WAN indicator page 18 F Bluetooth indicator page 18 G S1 S2 buttons page 32 H STAMINA mode indicator page 18 I Performance selector switch page 104 J SPEED mode indicator page 18 K WIRELESS switch page 60 L Num lock indicator page 18 M Caps lock indicator page 18 N Scroll lock indicator page 18 O Power button On selected models only ...

Page 14: ...14 n N Getting Started Back A DC IN port page 20 B Battery connector page 21 C Air vents D Security slot ...

Page 15: ...indicator page 18 C Manual eject hole page 188 D Drive eject button page 34 E ExpressCard 34 slot page 46 F Hi Speed USB USB 2 0 ports 1 page 95 G Network Ethernet port page 101 H Modem port page 59 I WWAN antenna 2 page 60 1 Support high full low speeds 2 On selected models only ...

Page 16: ... port page 99 E Monitor VGA port page 86 F PC Card slot page 43 G PC Card release button page 45 H Memory Stick Duo PRO Duo media indicator page 18 I Memory Stick Duo PRO Duo media slot page 51 Your computer supports Memory Stick Duo media and Memory Stick PRO Duo media with high speed and high capacity capabilities ...

Page 17: ...17 n N Getting Started Bottom A Docking station connector page 76 B Air vents ...

Page 18: ...minates while the built in MOTION EYE camera is in use Optical disc drive Illuminates when data is read from or written to the optical disc media When the indicator is off the optical disc media is not being used STAMINA mode Illuminates when the computer is in STAMINA mode to conserve battery power SPEED mode Illuminates when the computer is in SPEED mode to provide faster performance Hard disk d...

Page 19: ... differently depending on the program you are using and does not work with all programs Bluetooth technology Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled Wireless LAN Illuminates when the wireless LAN functionality is enabled Wireless WAN Illuminates when the wireless WAN functionality is enabled On selected models only Indicator Functions ...

Page 20: ...ord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time p...

Page 21: ...computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide the battery pack into the battery compartment until it clicks into place ...

Page 22: ... 1 to the LOCK position to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony batteries ...

Page 23: ...es in a double blink pattern as the battery pack charges When the battery pack charges close to the maximum charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level with the battery care function see To use the battery care function page 25 Battery indicator light status Meaning On The computer is using battery power Blink...

Page 24: ...y discharged battery pack does not affect its battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when usi...

Page 25: ...ith the battery care function to reduce battery degradation 1 Click Start All Programs and VAIO Central The VAIO Central window appears 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charge level 5 Click OK ...

Page 26: ...n and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide and hold the battery release latch 2 and slide the battery pack away from the computer ...

Page 27: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 28: ... Touch Pad page 31 Using Special function Buttons page 32 Using the Built in MOTION EYE Camera page 33 Using the Optical Disc Drive page 34 Using PC Cards page 43 Using the ExpressCard Module page 46 Using the Memory Stick Media page 50 Using Other Memory Cards page 56 Using the Internet page 59 Using Wireless LAN WLAN page 60 Using the Bluetooth Functionality page 67 ...

Page 29: ...ities Fn F2 speaker switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 volume Adjusts the volume level To increase the volume press Fn F4 and then M or or keep pressing Fn F4 To decrease the volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lighting intensity press Fn F6 and ...

Page 30: ...or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are ...

Page 31: ...button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally the scroll function is available only with applications that support a touch pad scroll feature You can also u...

Page 32: ...n button Functions S1 S2 buttons By default the S1 button turns the volume on and off and the S2 button toggles among your computer screen an external display and simultaneous output to both You can change these button assignments in the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Central ...

Page 33: ...mera respectively Make sure that the camera is activated before using the software The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera When capturing an image in a dark place click the VAIO Camera Utility icon on the taskbar and the Advanced Setting...

Page 34: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Page 35: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 36: ...scs Your computer plays and records CDs DVDs or Blu ray Discs depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 37: ... DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data t...

Page 38: ... VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Discs continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media...

Page 39: ...ver and exit anti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not switch to power saving modes while using the preinstalled software or any disc burning software Connect and ...

Page 40: ... R DVD RW or DVD RAM disc media Do not use memory resident utility software to speed up disc access when playing a disc This may cause your computer to malfunction Do not switch to power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc If the DVD is labeled all this means t...

Page 41: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 42: ...are to play the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD software to copy files to the disc For instructions on how to use the software s...

Page 43: ...d To insert a PC Card 1 Push the PC Card release button so that the release button pops out 2 Push the PC Card release button a second time so that the PC Card slot protector pops out 3 Gently take hold of the protector and pull it out of the slot 4 Insert the PC Card into the PC Card slot with the front label facing upward 5 Gently push the PC Card into the slot all the way to the end The PC Card...

Page 44: ...s inserted you may find that the device connected to your system through the PC card is not recognized Restart your system to correct the problem While the card is inserted your computer may not enter Hibernate mode but Sleep mode We recommend that you remove the card before the computer enters Hibernate mode Make sure you use the latest software driver provided by the PC Card manufacturer Do not ...

Page 45: ...hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the hardware device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push the PC Card release button so that the release button pops out 9 Push the PC Card release button...

Page 46: ...eras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34 mm wide or ExpressCard 54 54 mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Page 47: ... of the slot You do not need to shut down your computer before inserting or removing the ExpressCard module To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide the Expre...

Page 48: ...pressCard module Before moving your computer be sure to insert the ExpressCard slot protector into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 49: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Page 50: ... the Memory Stick media visit the Memory Stick Web site at http www memorystick com en Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 8 GB that are available as of January 2007 However not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility Inserting a Memory Stick media wit...

Page 51: ... supplied memory card adapter See Using the ExpressCard Module page 46 and Using Other Memory Cards page 56 for more information To insert a Memory Stick media using the Memory Stick Duo PRO Duo media slot 1 Hold the Memory Stick media with the arrow facing upward and pointing toward the Memory Stick Duo PRO Duo media slot 2 Carefully slide the Memory Stick media into the slot until it clicks into...

Page 52: ... Improper insertion of the media may damage both your computer and the media Your computer supports Memory Stick Duo media and is equipped with the Memory Stick Duo PRO Duo media slot that is only compatible with the duo size media For more information on the Memory Stick Duo media visit the Memory Stick Web site at http www memorystick com en To view the contents of the Memory Stick media 1 Click...

Page 53: ...ia make sure that it does not contain your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The s...

Page 54: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 55: ...ck media in toward the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick Duo PRO Duo media indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before remov...

Page 56: ...d The copyright protection and high speed data transfer features of the SD memory card are not supported SD memory cards with capacity of up to 2 GB and SD High Capacity SDHC memory cards with capacity of up to 4 GB have been tested and found compatible with your computer As for the Memory Stick PRO media only Sony branded media is recommended to use with the adapter Your computer has been tested ...

Page 57: ...Insert any one of the memory cards 2 to the memory card adapter 1 Make sure to insert a memory card into the memory card adapter in the correct direction to avoid possible damage to the memory card adapter 2 See Inserting an ExpressCard Module page 47 to insert the memory card adapter into the ExpressCard slot ...

Page 58: ...remove a memory card from the memory card adapter See Removing an ExpressCard Module page 49 to remove the memory card adapter from the ExpressCard slot Then firmly grasp the extended part of the memory card and carefully pull it out of the memory card adapter ...

Page 59: ...wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not...

Page 60: ...y and roaming You can still access information Internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without an access point which means that you can communicate with a limited number of computers ad hoc Or you can communicate through an access point which allows you to create a full infrastructure network Wireless WAN ...

Page 61: ...k access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA...

Page 62: ...n such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such w...

Page 63: ...roller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN equipme...

Page 64: ...bar to display the Wireless Device Switch window Select your desired wireless option s and click OK 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or network window appears 6 Select an option to specify the ad hoc network settings and click Next 7 Follow the on screen i...

Page 65: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 66: ... the desired access point and click Connect See the online Specifications to see whether your model supports the Bluetooth functionality the IEEE 802 11a b g standard and or the draft form of the IEEE 802 11n standard To disconnect from a wireless network Turn off the WIRELESS or WIRELESS LAN switch Turning off the wireless LAN functionality while accessing remote documents files or resources may ...

Page 67: ...range in open space Wireless WAN models See the SmartWi Connection Utility Help for setting up Bluetooth functionality For instructions on how to access the SmartWi Connection Utility Help see Non printed Documentation page 7 Other models See the following for setting up Bluetooth functionality To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display ...

Page 68: ...same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performan...

Page 69: ...ral characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth devi...

Page 70: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 71: ...uetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file 1 Right click the Bluetooth icon on the taskbar and select Help from the menu Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 72: ...ooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears and Add New Connection Wizard automatically starts 4 If the Add New Connection Wizard window does not appear click New Connection The Add New Connection Wizard window appears 5 Select Express Mode Recommended and then click Next The wizard searches for Bluetooth devices in range and lists ava...

Page 73: ...ect the headset from your computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Right click the headset icon and select Disconnect from the menu 3 Click Yes ...

Page 74: ...ng Station page 75 Connecting External Speakers page 84 Connecting an External Display page 85 Selecting Display Modes page 89 Using the Multiple Monitors Function page 92 Connecting an External Microphone page 94 Connecting a Universal Serial Bus USB Device page 95 Connecting a Printer page 98 Connecting an i LINK Device page 99 Connecting to a Network LAN page 101 ...

Page 75: ...ed only through the AC adapter supplied with your computer Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station this may cause data damage or hardware malfunctions A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 80 C UNDOCK button page 80 D DC IN port page 76 E Network Ethernet port 1000BASE T 100BASE TX 1...

Page 76: ...station Use the AC adapter supplied with your computer Do not move your computer while attached to the docking station this may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable attached to the AC adapter 2 into the DC IN port 3 on the...

Page 77: ...77 n N Using Peripheral Devices 4 Slide open the docking station connector cover on the bottom of the computer ...

Page 78: ...78 n N Using Peripheral Devices 5 Align the rear bottom corners of the computer with the guides on the docking station ...

Page 79: ...79 n N Using Peripheral Devices 6 Gently push down the computer until it clicks into place 7 Turn on the computer ...

Page 80: ...ss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your computer from the doc...

Page 81: ... you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode returns the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode make sure to place your computer off the docking station Use of the computer still on the docking station may cause unstable operations ...

Page 82: ...82 n N Using Peripheral Devices 2 Lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer ...

Page 83: ...rns off and then lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important to close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get inside and damage the computer To disconnect the docking station completely from AC power un...

Page 84: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 85: ...lied to your computer For example you can use the computer with a computer display or a projector Connect the power cord after connecting all other cables Connected external displays are used as secondary screens On the Windows operating system you can also use an external display to set up multiple monitors ...

Page 86: ...o the monitor VGA port 3 a on the computer or on the docking station 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the docking station DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has 24 pins A DVI I Digital Visual Interface Integrated conne...

Page 87: ...a the optional docking station To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the ...

Page 88: ... station To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 89: ...ch display to be used as the primary monitor when an external display desktop monitor etc is connected to your computer If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 92 for more information ...

Page 90: ...ings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Before turning on your computer turn on the peripheral devices When using the NVIDIA video controller SPEED mode 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Clic...

Page 91: ...nts on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Before turning on your computer turn on the peripheral devices For selecting a video controller see Selecting Performance Modes page 104 ...

Page 92: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 93: ... and Personalization The Display Settings window appears 3 Right click the number 2 monitor and select Attached 4 Click OK At the confirmation prompt click Yes For selecting a video controller see Selecting Performance Modes page 104 You can also change one of the S button assignments to activate the Multiple Monitors mode with the corresponding S button To change the S button assignments press an...

Page 94: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 95: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 96: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 97: ... is off skip steps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating ...

Page 98: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 99: ...l transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your ...

Page 100: ...uter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Page 101: ... network Ethernet port on the computer or the optional docking station and the other end to your network For detailed settings and devices needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings When your computer is attached to the optional docking station you need to select which network Ethernet port to use Follow t...

Page 102: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 103: ...ze the look of your Sony software and utilities etc Selecting Performance Modes page 104 Setting the Password page 105 Using Fingerprint Authentication page 116 Using Trusted Platform Module TPM page 124 Setting Up Your Computer with VAIO Central page 131 Using VAIO Status Monitor page 132 Using the Power Saving Modes page 133 Managing Power with VAIO Power Management page 138 Protecting the Hard ...

Page 104: ...performance mode with the performance selector switch you must restart your computer to place it into the selected mode A window appears to prompt you for computer restart STAMINA mode Uses the Intel Graphics Media Accelerator to conserve battery power SPEED mode Uses the NVIDIA video controller to provide faster performance You can find the current performance mode by the lit indicator on either ...

Page 105: ...ord machine password and user password The machine password is provided for users with administrator rights on the computer to change all the setup options on the BIOS setup screen as well as to start the computer The user password is provided for other standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set t...

Page 106: ...select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Press the or key to select E...

Page 107: ...key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to selec...

Page 108: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 109: ...word and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key t...

Page 110: ...wer on password if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the hard disk drive will not be accessible There is NO RESET of this password You will have to replace the hard disk drive at your own expense and lose all ...

Page 111: ...nter key The password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alph...

Page 112: ... power on password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears 8 Pre...

Page 113: ...sword 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key leaving everything else blank 6 Press the Enter key when the success message ...

Page 114: ... set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 116 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click ...

Page 115: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Page 116: ...age 121 If you have set the power on password page 105 and or the hard disk password page 110 you can substitute fingerprint authentication for password entry when starting your computer Password bank for quick Web site access page 122 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password protected Web sites File Safe fea...

Page 117: ... your computer for repair Sony assumes no liabilities for any loss or modification of your data that might have occurred during the course of repair In case the hard disk drive has to be initialized for example after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be...

Page 118: ...ngerprint Up to 10 fingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Fing...

Page 119: ...our VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Page 120: ...t sensor take about one second to scan your fingerprint You may not be able to enroll and or recognize your fingerprint s if your finger is dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled for logging onto your system using the Pow...

Page 121: ...te fingerprint authentication for Windows password entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on window appears For detailed information on logging onto Windows click Start All Programs Protector Suite QL and Help to read the help file Power on Security feature If you have set the power on password page 105 and or the...

Page 122: ...nauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information on using the File Safe feature click Start All Programs Protector Suite QL and Help to read the help file Using the Application Launcher The application launch...

Page 123: ...it to a third person it is strongly recommended you erase the fingerprint data enrolled on the fingerprint sensor after erasing the data stored on your hard disk drive To erase the enrolled fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press ...

Page 124: ...afe and private from other people Be sure to make backup copies of the latest emergency recovery archive file emergency recovery token file password reset token file and personal secret file and keep them safe and private from other people before sending your computer for repair The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair Duri...

Page 125: ...kup now check box is displayed after the setup select the check box and update the backup files The restore process using the backup files may fail if you do not set up the automatic backup operations The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management ...

Page 126: ...functionality has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C username All Users Infineon TPM Software 2 0 BackupData C us...

Page 127: ...ays the userfolder Documents Security Platform window Storage folder for automatic backup data Default file name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for decryption Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Default path None Click...

Page 128: ...them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Page 129: ...or Change TPM State 4 Press the or key to select Exit and then Exit Setup and press the Enter key 5 After your system restarts click Execute in the Physical Presence Operations window Before enabling the TPM be sure to set the power on and hard disk passwords to protect against unauthorized modification of the TPM configuration If the TPM is enabled it will take longer before the VAIO logo appears...

Page 130: ...age Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenance and managem...

Page 131: ...ences for system behavior To use VAIO Central 1 Click Start All Programs and VAIO Central The VAIO Central window appears 2 Click the Categories tab 3 Select the desired control item and change the settings 4 Once finished click OK The setting of the desired item has been changed Some of the control items will not be visible if you open VAIO Central as a standard user ...

Page 132: ...ettings security settings and current usage of devices in the VAIO Status Monitor window To display the VAIO Status Monitor window 1 Click Start All Programs and VAIO Status Monitor The VAIO Status Monitor window appears You can change the settings for certain items in the VAIO Status Monitor window To change the settings select the desired item and click Settings ...

Page 133: ...er you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of...

Page 134: ... of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose any unsaved data Going back to the previous work state is impossible To avoid loss of data you should save your data frequently To return to Normal mode Press any key If you press and hold the power button for more than four se...

Page 135: ...nter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to put the computer to sleep and click Save Changes ...

Page 136: ...into Hibernate mode This power saving mode saves you the time of shutting down or resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time th...

Page 137: ...s your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode You can use VAIO Central to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Central page 131 ...

Page 138: ...agement When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Right click the power status icon on th...

Page 139: ...m maximum power management to no power management To activate a VAIO Power Management power scheme 1 Right click the power status icon on the taskbar and select Power Options 2 Select a power plan The power scheme has been activated If necessary you can change advanced power settings Follow these steps 3 Click Change plan settings under the current power plan 4 Click Change advanced power settings...

Page 140: ...anagement Viewer icon For launching VAIO Central see Setting Up Your Computer with VAIO Central page 131 To change the power scheme Select the desired power scheme from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running VAIO Power Management Vie...

Page 141: ... Protection 1 Click Start All Programs and VAIO Central 2 Click Security on the Categories tab and double click Hard Disk Drive Protection Settings The setup window appears 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information click Help on the setup window to open the help file VAIO HDD Protection is designed to mi...

Page 142: ... dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online Specifications For assistance contact an authorized Sony Service Center To find the nearest center ...

Page 143: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Page 144: ...and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with care To avo...

Page 145: ...n the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 146: ...146 n N Upgrading Your VAIO Computer 6 Grasp the insulation sheet 1 tab and flip open the sheet The insulation sheet is equipped for module protection Do not pull it so hard as to damage the sheet ...

Page 147: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 8 Remove the new memory module from its packaging ...

Page 148: ...rboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not damage the insulation sheet equipped for module protection 10 Replace the memory module compartment cover 11 Tighten the screws on the bottom of the computer 12 Reinstall the battery pack and turn on the computer ...

Page 149: ...tart All Programs and VAIO Central The VAIO Central window appears 3 Click the Categories tab 4 Double click the System Information folder 5 Double click the System Information icon You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 150: ...ing the Power Source page 152 On Handling Your Computer page 153 On Using the Built in MOTION EYE Camera page 155 On Handling Floppy Disks page 156 On Handling Discs page 157 On Using the Battery Pack page 158 On Using Headphones page 159 On Handling Memory Stick Media page 160 On Handling the Hard Disk page 161 On Handling the Memory Card Adapter page 162 On Updating Your Computer page 163 ...

Page 151: ...images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbing the LCD scr...

Page 152: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Page 153: ...ation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction P...

Page 154: ...on page 210 or visit the Sony online support Web site Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may dam...

Page 155: ...f the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the front mirror plate over the lens of the built in MOTION EYE camera with a blower brush or a soft brush If the lens is extrem...

Page 156: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 157: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 158: ...d heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for a long period of time remove the battery pack from the computer to prevent damage to the battery...

Page 159: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 160: ...emory Stick media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media out of reach of children There is a risk of swallowing the media When...

Page 161: ... following Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard disk drive Do not use your computer in a place subject to extr...

Page 162: ...r as a label Do not bend drop or apply strong shock to the memory card adapter Do not disassemble or modify the memory card adapter Do not let the memory card adapter get wet Do not use or store the memory card adapter in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the mem...

Page 163: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Page 164: ...USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 166 System Security page 173 Battery page 174 Built in MOTION EYE Camera page 176 Internet page 179 Networking page 181 Bluetooth Technology page 184 Optical Discs page 188 Dis...

Page 165: ...165 n N Troubleshooting Floppy Disks page 203 PC Cards page 204 Audio Video page 206 Memory Stick Media page 207 Peripherals page 208 Docking Station page 209 ...

Page 166: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your c...

Page 167: ...pt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact an authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 210 or visit the Sony online support Web site What should I do if the power indicator Green lights but my screen stays blank ...

Page 168: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Page 169: ...on until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the battery pack Then install the battery pack to the computer again Fo...

Page 170: ...play a slower CPU speed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutivel...

Page 171: ...ged To find the nearest center or agent see Sony Support Information page 210 or visit the Sony online support Web site Why does it take time before my computer starts If Norton Internet Security s Personal Firewall is active it may take some time before the desktop screen appears due to network security checkups If the TPM is enabled it will take longer before the VAIO logo appears due to securit...

Page 172: ...ey to select the drive of which boot device order you want to change 5 Press the key or the Shift keys to change the boot device order Your computer will boot from the drive with the highest boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB flop...

Page 173: ...he Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the la...

Page 174: ...uses AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should ...

Page 175: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 136 for information on how you can manually activate Hibe...

Page 176: ...s not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the front mirror plate over the lens is dirty you cannot take a clear shot Clean the lens See On Using the Built in MOTION EYE Camera page 155 Why...

Page 177: ...tween lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g LightSource Flickness etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The vide...

Page 178: ...iver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE camera If your computer automatically enters Sleep or Hibernate mode change the corresponding power saving mode setting For changing the setting see Using ...

Page 179: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 180: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 181: ...s under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskba...

Page 182: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Page 183: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 181 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 184: ...utility software or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If the device with which you want to communicate is already communicating with another Bluetooth...

Page 185: ...ustom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already...

Page 186: ...rom obstructions or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment Why can t I connect to service supported by the target Blueto...

Page 187: ...a standard user account The Bluetooth functionality may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth device in Personal Area Network User mode If the device to which you want to connect supports Bluetooth communication in Personal Area Network User mode only you cannot establish...

Page 188: ...c drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 157 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above opti...

Page 189: ...ns If you are playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the Fn F2 or Fn F3 buttons respectively Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections b...

Page 190: ...o a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one ho...

Page 191: ... R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some bra...

Page 192: ...Power Saving Modes page 133 for more information Make sure your computer is securely plugged into a power source and turned on Make sure the power indicator shows the power is on If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 21 for more information If the display mode is set to the external display press the ...

Page 193: ...playing high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Page 194: ...n 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display stays blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Central To cha...

Page 195: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 196: ... saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the Enable bidirecti...

Page 197: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 198: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Page 199: ...e sure your speakers are designed for computer use If your speakers have a muting button set the button to off The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Press the Fn F4 keys to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power sou...

Page 200: ...loud enough and the audio option is enabled The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Press the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar If Audio Modem is disabled on VAIO Power Management power scheme settings enable ...

Page 201: ...F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button unt...

Page 202: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Page 203: ... indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a fl...

Page 204: ...PC Card for more information You may need to install driver software if you are not using a Sony PC Card If your PC Card which worked normally before does not work you may need to install the most recent driver software Follow these steps 1 Click Start and Control Panel 2 Click System and Maintenance 3 Click System 4 Click Device Manager on the left pane The Device Manager window appears 5 Double ...

Page 205: ... the PC Card slot your computer may not recognize the PC Card or the connected device Restart the computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting a PC Card page 43 for more information You may not be able to use some PC Cards or some functions of the PC Card on your computer See the manual that came with your PC Card for more information ...

Page 206: ...are application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating system...

Page 207: ...at a Memory Stick media page 53 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Page 208: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 209: ...DOCK button or select Undock Computer from the Start menu When any device inserted or connected to the docking station is in use you cannot disconnect your computer from the docking station Save unsaved data exit applications using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station Make sure to return to the original log on...

Page 210: ...s You can find the help files from the help menu under the specific program 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered prob...

Page 211: ...u may call Sony directly In order to receive the fastest and most efficient services have the following information readily available 1 Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the bac...

Page 212: ...rgentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile Sony answers 800 261 800 From cellular phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Page 213: ...phone 888 4 SONY PC 888 476 6972 For customers in Canada Web site http www sony ca support Telephone 888 4 SONY PC 888 476 6972 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premi...

Page 214: ...ww aol com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help AOL Instant Messenger America Online Inc For customers in USA and Canada Web site http www aim com Bluetooth Utility TOSHIBA Corporation For contacts about the software see Program Support Information page 213 ...

Page 215: ...s from a digital still camera You can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 213 Diskeeper 9 0 Home Diskeeper Corporation For customers in USA and Canada Web site http www diskeeper com support support asp InstantOn Inte...

Page 216: ... Office 60 Day Trial software included with this computer system is intended for evaluation purposes only The software has been installed and you must activate the software before you can use it Product activation procedures will be detailed during initial launch of the software activation requires Internet access This software has an expiration date of 60 days from the date of first use at which ...

Page 217: ... support microsoft com MobiTV MobiTV Inc For customers in USA and Canada Web site http www mobitv com support support php 14 Day Trial Version of Napster Napster Inc For customers in USA and Canada Web site http www napster com Norton Internet Security Symantec Corporation For customers in USA and Canada Web site http www symantec com techsupp ...

Page 218: ...on registering forms and more For contacts about the software see Program Support Information page 213 Quickbooks Free Starter Edition Intuit Inc For customers in USA and Canada Web site http www intuit com support Roxio Easy Media Creator 9 Suite Sonic Solutions For customers in USA and Canada Web site http support sonic com SafeIT Digital Document Shredder SafeIT Security Ltd For customers in US...

Page 219: ... jukebox software program gives you all the tools you need to manage music on your computer SonicStage software supports high quality digital audio storage a sleek player skin design and audio CD burning capability For contacts about the software see Program Support Information page 213 SonicStage Mastering Studio software Sony Electronics Inc Use SonicStage Mastering Studio software to record son...

Page 220: ...ture Utility Sony Electronics Inc VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a USB port or an i LINK port on your computer or with the built in MOTION EYE camera on your computer For contacts about the software see Program Support Information page 213 VAIO Camera Utility Sony Electronics Inc VAIO Camera Utility provides you w...

Page 221: ...bout the software see Program Support Information page 213 VAIO Edit Component Sony Electronics Inc VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere Elements on your VAIO computer For contacts about the software see Program Support Information page 213 VAIO HDD Protection Sony Electronics Inc VAIO HDD Protection allows you to customize you...

Page 222: ...to other compatible VAIO computers on your wired or wireless network For contacts about the software see Program Support Information page 213 VAIO Security Center Sony Electronics Inc Sony cares about your VAIO personal computer The VAIO Security Center highlights some of the security features your machine includes For contacts about the software see Program Support Information page 213 VAIO Touch...

Page 223: ...ctronics Inc VAIO Content Importer and VAIO Content Exporter are included in this utility software This software enables you to import and export your media files to or from a DVD digital still camera or camcorder For contacts about the software see Program Support Information page 213 VAIO Wireless Switch Setting Utility Sony Electronics Inc For contacts about the software see Program Support Inf...

Page 224: ... Inc For customers in USA and Canada Web site http www xdrive com support Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the screen For contacts about the software see Program Support Information page 213 ...

Page 225: ... 2007 Sony Corporation n ...

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