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Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
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Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
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Make sure the WIRELESS or WIRELESS LAN switch is on and the Wireless LAN indicator is lit on your computer.
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Make sure power to the access point is on.
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Follow these steps to check the settings:
1
Click Start and Control Panel.
2
Click View network status and tasks under Network and Internet.
3
Click Connect to a network to confirm that your access point is selected.
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Make sure the encryption key is correct.
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Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
Right-click the power status icon on the taskbar and select Power Options.
2
Click Change plan settings under the current power plan.
3
Click Change advanced power settings.
The Power Options window appears.
4
Select the Advanced settings tab.
5
Double-click Wireless Adapter Settings and Power Saving Mode.
6
Select Maximum Performance from the drop-down list both for On battery and Plugged in.
