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Troubleshooting
Why can't I use the built-in MOTION EYE camera?
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The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
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If the problem persists, you must reinstall the driver software for the camera. Follow these steps:
1
Click Start, Control Panel, Hardware and Sound, and Device Manager.
2
Double-click Imaging devices.
3
Right-click the device name for your camera and click Update Driver Software.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in MOTION EYE camera is in use?
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Do not place your computer into Sleep or Hibernate mode while you are using the built-in MOTION EYE camera.
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If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting.
For changing the setting, see Using the Power Saving Modes
