LG 13Z970 Easy Manual Download

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Summary of Contents for 13Z970

Page 1: ...Mo d e l N a m e 1 4 Z 9 7 0 ...

Page 2: ...g LG Easy Guide LG Troubleshooting LG Electronics Inc provides LG Easy Guide User s Guide and LG Troubleshooting Troubleshooting Guide to users for their easy and convenient use of the product Press select LG Software and run LG Easy Guide or LG Troubleshooting ENGLISH ...

Page 3: ...ty for data loss In order to minimize damage from data loss please make backup copies of important data The optical disk drive DVD CD ROM etc is optional and may not be provided upon purchasing the product Manufacturers and installers cannot provide services related to human safety as this wireless device may cause radio interference Safety Precaution Notations The below symbols are to inform you ...

Page 4: ... xD logo is a registered trademark of FUJIFILM Co ltd For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS HD Play Fi Headphone X DTS X the DTS Headphone X logo and the DTS X logo are registered trademarks or trademarks of DTS Inc in the United States and or other countries ⓒ DTS Inc All Rights Reserved The te...

Page 5: ...er is valid for three 3 years from the date on which you purchased the product System Protection Feature If the system becomes too hot the system protection feature automatically stops recharging the battery and switches to hibernate mode or turns the power off The PC system may not be reactivated until it cools down enough Information on Hard Drive Memory Capacity Information on Hard Drive HDD SS...

Page 6: ... is disconnected The CMOS backup battery is an expendable component CMOS backup battery may not be available depending on the model CAUTION To replace the CMOS backup battery visit the LG Electronics Service Center The computer may be damaged if an incompatible battery is used The product warranty is not applied to failure or breakdown caused by willful damage by the user Adjusting Volume headset ...

Page 7: ...ty Precautions Please use the machine in the proper environment to extend the machine s lifespan Use the machine in a safe and stable place The warranty does not cover any damage resulting from reckless use or use in undesirable environments ENGLISH ...

Page 8: ...the PC on a bag with magnetic objects attached to it Otherwise the storage device and the system may be damaged and the system may fail to operate properly Operate the product where there is no electromagnetic interference Keep a proper distance between the PC and electronic appliances such as radios or speakers that generate strong magnetic fields Otherwise data may be lost from the storage devic...

Page 9: ...cine program on your PC and do not download illegal programs nor access any corruptive web site such as those pushing pornographic contents The system may be infected and impaired Do not insert devices other than designated ones in the ports Otherwise the product may get damaged Do not press the eject button while the optical disk drive CD DVD Blu ray is running An error may occur or the disc may ...

Page 10: ...memory cover is open It may damage the machine Please use parts certified by LG Electronics Inc Otherwise a fire or product damage may occur If there is a problem with peripheral devices contact the device manufacturer The product may get damaged Handle devices and parts of the machine with care The product may get damaged Do not drop any part or device of the machine while disassembling it If dro...

Page 11: ...n the case that liquid goes inside the PC a fire or electric shock may occur If you have dropped or damaged the PC disconnect the power and contact the local service center for a safety check If a damaged PC is used continuously an electric shock or fire may occur Do not put a lit candle or live cigarette on the PC A fire may occur If you detect or smell smoke from the PC stop use immediately and ...

Page 12: ...as a heater The product may get deformed or catch on fire Prevent children from thrusting their finger into the optical disk drive CD DVD Blu ray tray The finger may be stuck in the tray and injured Do not block the ventilation hole with any object Otherwise an electric shock may occur When upgrading your PC turn off the power and disconnect the power cable battery and LAN There is a risk of elect...

Page 13: ...ntact the local service center Product Storage Transportation Precautions CAUTION Before carrying the machine turn off the power and disconnect all the cables Otherwise you may trip over the wire damaging the PC and sustaining an injury Do not carry the machine with the LCD open Otherwise the product may get damaged Protect the machine from any shock while carrying it System damage or an injury ma...

Page 14: ...ar avoid exposure to direct sunlight The product may get deformed or caught on fire due to a temperature rise Do not put any heavy object on the power cable and AC adapter and avoid damage from impacts A malfunction or fire may occur Do not leave the powered on PC in a space without enough ventilation i e bags for an extended or repeated time The battery may overheat and cause a fire ENGLISH ...

Page 15: ...eries certified and acknowledged by LG Electronics Inc Otherwise an explosion or fire may occur Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip Otherwise this may cause damage to the battery a fire or burn due to overheat in the battery Keep the battery away from heat Otherwise an explosion or fire may occur Do not short circuit the batter...

Page 16: ...ject or chewed by pets It may explode or cause a fire Do not put the battery in water Otherwise the battery may be damaged or explode Do not use the PC on top of carpet blanket or bed Also do not put the adapter under the blanket This may cause a malfunction fire or burn due to overheat in the PC and adapter Read the battery usage precautions carefully before use Keep the battery at room temperatu...

Page 17: ... the product electric shock or fire Use power outlets with an earth pin installed and proper supply of rated electricity An electric leakage may cause an electric shock or fire The shape of the power cord and outlet may differ by country and region In the case of strange noise from the cord or plug disconnect the power cord from the outlet immediately and contact the service center A fire or elect...

Page 18: ...ment may occur If the power AC adapter or the product is soaked disconnect the battery power AC adapter and all other lines before contacting the local service center An electric shock or fire may occur Ensure that the battery pack is locked to the machine after installation Otherwise the battery may be damaged ENGLISH ...

Page 19: ...r a power outage while the storage device is operating The PC is infected with a virus tainting the data irrecoverably Abrupt turning off of the PC can damage the PC If the product is moved shaken or exposed to external shock while the storage device is running file damage or bad sectors may occur To minimize data loss resulting from storage device damage HDD SSD eMMC frequently back up important ...

Page 20: ...R ENERGY STAR is a set of regulations that encourages manufacturers of electronic devices to create more energy efficient products The energy consumption of this product was decreased along with the cost Also it helps preserve natural resources This PC includes a feature that turns into Sleep mode when it is not used for up to 30 minutes To leave sleep mode click a mouse button or press any key on...

Page 21: ...Storage M 2 SSD 2280 SSD capacity may differ depending on the model Bluetooth Bluetooth 4 1 If you connect to Bluetooth device and wireless LAN at the same time the system may become slow In order to use Bluetooth 4 1 the device you want to connect to should support Bluetooth 4 1 Wireless LAN Intel 8265D2W Qualcomm QCNFA324A The WLAN card may differ depending on model The user must not arbitrarily...

Page 22: ...ting and Storage Conditions Operating Temperature 10 C to 35 C Operating Humidity 20 RH to 80 RH Storage Temperature 5 C to 40 C Storage Humidity 5 RH to 90 RH Power Consumption Power consumption of this product under sleep mode satisfies e Standby Program Regulation of Korea Energy Management Corporation Power consumption during operation standby and manual off modes may differ depending on the p...

Page 23: ...A New Start Menu The Start menu in Windows 10 has been changed so you can use Windows quickly and easily Press the button in the lower left corner of the screen to display the Start menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 24: ...AppTile Apps added to the Start menu are displayed in tile format 7 Start Button Opens or closes the Start menu 8 Windows Search Searches for the text entered by the user in My Items system or the Internet 9 Add Toggle Desktops You can add and use multiple desktops 10 Action Center You can view the system related notification messages and change PC settings TIP Press X and then the button pop up m...

Page 25: ...p apps remain unchanged from the previous Windows apps but Windows apps have been changed to include various functions The Windows apps provide easy to use menus according to the window size and a variety of convenient functions such as Update and Alarm ENGLISH ...

Page 26: ...following method 1 Press the button and select and run the app you want from the app list TIP Press the key or Ctrl Esc to display the Start menu 2 To exit an app press the button on the top of the app screen Deleting Apps You can delete apps from the Start menu tiles or the app list TIP The basic Windows apps that are required may not be deleted ENGLISH ...

Page 27: ...Using Windows 10 27 1 Press the button to display the Start menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 28: ...28 Using Windows 10 2 Go to the Start menu app tiles or the app list and right click the app you wish to delete ENGLISH ...

Page 29: ...0 29 3 When the pop up menu appears select Uninstall TIP If you are deleting a desktop app the Programs and Features window appears Right click the app you wish to delete and press the Uninstall Change button ENGLISH ...

Page 30: ...10 4 When prompted to confirm the deletion click the Uninstall button to delete the app Adding Apps to Start Menu Taskbar You can add frequently used apps on the Start menu and taskbar for easy and quick access ENGLISH ...

Page 31: ...Using Windows 10 31 1 Press the button to display the Start menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 32: ...32 Using Windows 10 2 Right click the app you want from the app list and then click Pin to Start or More Pin to Taskbar 3 The selected app is added to the Start menu or taskbar ENGLISH ...

Page 33: ...ou can toggle the running apps easily and quickly and add desktops to use them like multiple PCs TIP For an app that does not allow multitasking you may be switched to the desktop where the app was executed or you may have an error message 1 In the taskbar press ENGLISH ...

Page 34: ...34 Using Windows 10 2 The screen to switch between apps and desktops appears and the running apps are displayed in the preview TIP Press the button of an app in the preview to exit the app ENGLISH ...

Page 35: ...Using Windows 10 35 3 Click the New desktop tile 4 Desktop 1 and Desktop 2 are created TIP Two desktops are provided by default and you can add more if necessary ENGLISH ...

Page 36: ...36 Using Windows 10 5 Select an app in the preview or desktop 6 The screen is toggled to the selected app or desktop ENGLISH ...

Page 37: ...Using Windows 10 37 TIP Press the button in the app preview to exit the app In the desktop preview press the button to delete the desktop and move running apps to another desktop ENGLISH ...

Page 38: ... key and press the Tab key to view the running apps in the preview Press Tab repeatedly to select the app you wish to switch to and then release the Alt key Alt Ctrl Tab The running apps on the screen are displayed in the preview Select and switch to an app Tab If the desktop toggling screen appears select an app or desktop you wish to switch to ENGLISH ...

Page 39: ...Windows 10 39 Splitting the App Screen In Windows 10 you can easily adjust window sizes and split windows if necessary TIP Some apps that cannot adjust the window size do not support the screen split ENGLISH ...

Page 40: ... Windows 10 Full Screen 1 Drag and drop an app to the top end of the screen to change the app to the full screen size 2 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 41: ...Using Windows 10 41 Screen Split intoTwo 1 Drag and drop an app to the right end or left end to reduce the size by half TIP The screen is split according to the guideline ENGLISH ...

Page 42: ...42 Using Windows 10 2 Select a running app displayed in the preview on the split screen 3 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 43: ...Using Windows 10 43 Screen Split into Four 1 Drag and drop an app to the left corner to reduce the app to 1 4 size of the screen TIP The screen is split according to the guideline ENGLISH ...

Page 44: ...44 Using Windows 10 2 You can use this method to place up to four apps on the screen 3 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 45: ... the instructions on the screen to switch the local account to a Microsoft account You can also do so by selecting Start menu Account Change Account Settings If you switch to a Microsoft account your PC settings background user settings etc may be changed to the previous settings 1 Press the button to move to the Start menu and select the Store tile TIP Press the key or Ctrl Esc to display the Sta...

Page 46: ...46 Using Windows 10 2 On the Store screen select a category or app of your choice 3 On the app details screen select Get or Buy 4 App installation starts in a moment ENGLISH ...

Page 47: ...Using Windows 10 47 5 You can see the installed app in the app list on the Start menu ENGLISH ...

Page 48: ...48 Using Windows 10 Switching toTablet Mode If you are using Windows on a tablet PC you can easily switch to the tablet mode 1 Press the Action Center icon on the right side of the taskbar ENGLISH ...

Page 49: ...Using Windows 10 49 2 Select Tablet mode to switch Windows to tablet mode 3 Select Tablet mode again to deactivate the mode ENGLISH ...

Page 50: ...k screen appears for security purposes and may be unlocked by using the following method 1 From the lock screen press any key on the keyboard or drag up while you click and hold the mouse button 2 When the login window appears enter the password and click Enter If no password is set press the login button to immediately unlock the screen ENGLISH ...

Page 51: ...ng easily and quickly Using Action Center You can use the Action Center to easily change the settings for tablet mode display media connection and network settings The functions supported by the Action Center may differ depending on the model 1 Press the Action Center icon on the right side of the taskbar ENGLISH ...

Page 52: ...52 Using Windows 10 2 Change the PC settings as needed TIP If the tile does not appear press the Expand menu 3 To change the detailed settings of the PC press the All Settings tile ENGLISH ...

Page 53: ...Using Windows 10 53 Using the Start Menu 1 Press the button and select the Settings menu 2 When the screen for PC s detailed settings appears select and change the settings as needed ENGLISH ...

Page 54: ...ion by following these steps 1 Click the button and select the Power menu TIP Press the key or Ctrl Esc to display the Start menu 2 Select a Windows shutdown option TIP On the Desktop screen press Alt F4 to use the Windows shutdown option Pressing Alt F4 on a running app may end the app ENGLISH ...

Page 55: ...bitrarily disassembling the product may void the warranty If you need to disassemble or replace the battery please visit the designated LG Electronics Service Center We charge a fee for removing or replacing the battery Using an AC Adapter An AC adapter of 100 V 240 V can be used 1 Connect the AC adapter to a power outlet 2 Connect the AC adapter to the PC 3 Adjust the LCD to the most comfortable ...

Page 56: ...u use an AC adapter follow the below directions 60 C or more high humidity spaces for example inside cars or saunas should be avoided when you use or store it Do not disassemble or modify the AC adapter Do not twist the AC adapter plug When you connect the AC adapter do not forcefully push the plug Checking the Battery State 1 Connect the AC adapter to the power port in the PC ENGLISH ...

Page 57: ... and check the charging state When the AC adapter lamp is blinking charge it fully with the AC adapter before using it CAUTION Use batteries certified and acknowledged by LG Electronics Inc Uncertified batteries may explode ENGLISH ...

Page 58: ... use the machine placed on a heating blanket or other heat reserving materials Do not leave the machine turned on inside a closed space Make sure that the power ports are not touched by any metallic objects like a key coin necklace and watch Use only a lithium secondary battery certified and guaranteed by mobile device manufactures Do not disassemble or modify the battery Do not compress or pierce...

Page 59: ... of LG batteries frequently and then calculates and indicates the actual battery duration on the current system setup The battery is wearable goods and thus the life span may become shorter with use The battery running time may also become shorter accordingly When the battery is fully charged the machine stops recharging It resumes recharging when the battery charge rate drops below 95 This featur...

Page 60: ...this case connect the AC adaptor and charge the battery sufficiently before use 2 Storage Device HDD SSD eMMC Indicator Lamp When the PC accesses the storage device the indicator lamp turns on Do not turn off the power forcibly while the storage device indicator lamp is on or blinking Otherwise the disk or its data may get damaged 3 Power Lamp On The system is on and running by the AC adapter or b...

Page 61: ...ated Off When the touchpad is deactivated 6 Webcam Operation Status Lamp On When the webcam is operating Off When the webcam is not operating 7 Reader Mode Daylight Mode Lamp On The Reader mode or the Daylight mode is activated Off The Reader mode or the Daylight mode is deactivated OPTION A touchscreen model does not support the Daylight mode ENGLISH ...

Page 62: ...ases LCD brightness which can have eleven different levels Fn F4 Runs the mode defined in Windows Sleep Mode Example Standby Mode Hibernate Mode Fn F5 When the Fn F5 keys are pressed the mode switches in the order of Touchpad Off touchpad is not enabled Touchpad Auto touchpad is not enabled when an external USB mouse is inserted Touchpad On touchpad is enabled Initialization takes 1 to 2 seconds I...

Page 63: ... as the Page Down key Shortcut Keys TIP To change the input mode temporarily you can press the Shift key together with the letter you want to enter By doing so you can enter an uppercase letter when the Caps Lock key is not pressed and a lowercase letter when it is pressed To use Windows more conveniently remember the following Windows key combinations R Displays an input window for program execut...

Page 64: ...at have the Keyboard Backlight function Configuring Keyboard Backlight TIP You can use hot keys to use the Keyboard Backlight function more conveniently Each time you press the Fn F8 keys the status changes to KBD Backlight Off KBD Backlight Low and then KBD Backlight High in the specified order 1 Select the button LG Software to run LG Control Center 2 On the LG Control Center screen select the S...

Page 65: ...Using the PC 65 3 Go to Keyboard Backlight and select your desired options ENGLISH ...

Page 66: ...Press the F2 key to darken the screen or the F3 key to brighten it Press the Action Center icon on the right side of taskbar to run the Action Center Click the Brightness tile to adjust the screen brightness Volume Fn F11 F12 Press the F11 key to lower the volume or F12 key to increase the volume Press the icon on the right side of the taskbar to adjust the volume Mute Fn F10 Press the button to t...

Page 67: ...r is preinstalled when you purchase this product You can reinstall the driver through LG Update Center The touchpad scroll feature is not supported in the model that supports the gesture feature 1 Touchpad Moves the cursor 2 Scrolling area 3 Left button Use to select or execute programs 4 Right button Functions as the right button of a mouse in most cases However the usage may differ depending on ...

Page 68: ...once Do this for example to select a menu or icon and to place the cursor to type on a word processor file Double click Execute Press the left button twice consecutively and release the button Or tap the touchpad twice Do this for example to run a program after selecting its execution file or icon ENGLISH ...

Page 69: ...ve or when the hand is wet The Touchpad will not work properly Oil or dirt at the fingertip can also cause an impairment The touchpad is sensitive Do not impose excessive force or maintain an uncomfortable position Otherwise it may result in a finger or wrist injury Right button Press and release the right button swiftly Functions as the right button of a mouse but the usage may differ depending o...

Page 70: ...ton and glide another finger on the touchpad until the icon reaches the aimed location After reaching the destination release the left button 1 Drag Glide one finger on the pad with another finger pressing and holding the left button 2 Drop Release the left button to drop it into the Recycle Bin By using this you can drop a file into the Recycle Bin at will ClickLock When activated this feature al...

Page 71: ...Using the PC 71 1 Click the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 72: ...72 Using the PC 2 When the Settings screen appears select Devices 3 Select Mouse and touchpad Additional mouse options ENGLISH ...

Page 73: ...Using the PC 73 4 When Mouse Properties screen appears select Turn on ClickLock 5 Press Settings to set the time for the ClickLock ENGLISH ...

Page 74: ... the drag scroll feature 8 Press the left mouse button to turn off the ClickLock Touchpad Gesture The touchpad gesture feature allows you to use Windows programs more easily by utilizing multi touch functions Windows 10 Touchpad Gestures allow you to use the PC more easily The touchpad gesture feature may not be supported in some models ENGLISH ...

Page 75: ...o fingers on the touchpad and move up down left right to scroll the screen It operates only on an app or screen which scrolling is available Place two fingers on the touchpad and widen or narrow them to zoom out or in ENGLISH ...

Page 76: ...n change the touchpad features or enable disable the gesture feature The figures herein may differ by language selection and are subject to change without prior notice 1 On the desktop taskbar double click the touchpad settings icon ENGLISH ...

Page 77: ...Using the PC 77 2 When the following screen appears change the settings and click OK ENGLISH ...

Page 78: ...ient use of the PC All gestures provided by Windows 10 can be used For more details about the Windows 10 gestures refer to Windows help OPTION This applies only to models equipped with a touch panel Basic Usage 1 Touching Once Touch the panel once to use as left mouse button ENGLISH ...

Page 79: ...Using the PC 79 2 Touching Twice Touch the panel twice to use as double click 3 Drag After touching the start point finger movement can be used instead of the mouse ENGLISH ...

Page 80: ...80 Using the PC 4 Touching Longer Touch the panel for a longer time to use as right mouse button ENGLISH ...

Page 81: ...Using the PC 81 Using the Touch Keyboard 1 Press the icon on the right side of taskbar to display the Keyboard screen as shown below ENGLISH ...

Page 82: ...onitor power is off before connecting the external monitor to the PC Use HDMI to VGA Gender to connect to VGA port HDMI to VGA Gender is available at LG Service Center It supports HDCP 1 4 specifications 1 Connect the HDMI cable to the PC and the external device TV monitor that supports HDMI 2 HDMI port transfers both video and audio simultaneously Hence there is no need for a separate audio conne...

Page 83: ...elease the keys to display the selected screen output CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable the system may not produce any sound If a program was running already you need to exit and restart the program for it to produce sound ENGLISH ...

Page 84: ...ust support this feature To connect to the display device that does not support wireless display you must separately purchase a wireless display connection device Once the wireless display connection is established no additional procedures and searching are necessary the next time you try to connect Connecting to Wireless Display 1 Press the Action Center icon on the right side of the taskbar ENGL...

Page 85: ...Using the PC 85 2 When the Action Center screen appears press the Connect tile TIP If the tile does not appear press the Expand menu 3 Search for wireless display devices in the proximity ENGLISH ...

Page 86: ...86 Using the PC 4 If the device is connected as shown below the PC screen and sound are produced on the wireless display device ENGLISH ...

Page 87: ...attery Connect a power supply unit that supports Power Delivery 20 V 2 A Profile to the USB Type C port to charge the notebook PC battery CAUTION Unless a 20 V 2 A Profile is supported the power supply unit does not support the charging feature Outputting to an External Display By connecting a display that supports USB Type C Alternate Mode you can use the USB Type C port to output a screen to an ...

Page 88: ...Bluetooth enabled PC or smartphone OPTION The Bluetooth device is optional and it may not be available in some models The figures herein may differ by language selection and are subject to change without prior notice For details on connecting a Bluetooth device refer to the user manual that came with the Bluetooth device 1 Click the button and select the Settings menu TIP Press the key or Ctrl Esc...

Page 89: ...Using the PC 89 2 When the Settings screen appears select Devices 3 Select the Bluetooth menu to search for Bluetooth devices automatically ENGLISH ...

Page 90: ...90 Using the PC 4 Select a device to connect and press Pair 5 Complete the Bluetooth connection as directed ENGLISH ...

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