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Troubleshooting
Mouse
What should I do if the computer doesn't recognize the mouse?
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Make sure the mouse is securely plugged into the port.
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Restart the computer with the mouse connected to the computer.
What should I do if the pointer doesn't move when I use the mouse?
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Make sure another mouse is not installed.
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If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
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If you still cannot use the pointer, restart the computer.
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Press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer.
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Press and hold the power button. When the computer turns off, wait 10 to 15 seconds then press the power button
again to restart the computer.
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Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless
mouse. These devices may cause interference, causing your mouse to stop working properly.
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Do not place metal furniture near the computer or wireless mouse, as this may create interference, causing your mouse
to stop working properly.
