Sony VAIO PictureBook PCG-C1VP User Manual Download Page 5 | Manualshive

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Troubleshooting the mouse and pointing device110
Troubleshooting drives, PC Cards and peripheral
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Troubleshooting software...................................113
Troubleshooting the modem ..............................114
Troubleshooting audio .......................................114
Troubleshooting Memory Stick media...............115

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Summary of Contents for VAIO PictureBook PCG-C1VP

Page 1: ...g a still image 11 Notes on MOTION EYE camera 16 Using the Pointing Device 17 Using PC Cards 18 To insert PC Card 18 Connecting with another VAIO computer 21 Windows Me 21 Windows 2000 21 Connecting an i LINK device 22 DVgate Applications 24 The Jog Dial Control 25 Using the Jog Dial Control with Sony Software 27 Using the Jog Dial Control with Other Software 27 Internal Timer 28 Using Memory Stic...

Page 2: ...cs 46 Connecting External Speakers 47 Connecting an External Microphone 47 Recording from a Microphone or Audio Equipment 48 Switching the connector functionality 48 Expanding Your Notebook Capabilities 51 Personal Digital Assistant 51 The Wireless LAN Access Point 51 The Wireless LAN PC Card 52 Displaying the Sony Notebook Setup Screen 53 Sony Notebook Setup Tabs 54 Controlling Power Management 5...

Page 3: ...isplay mode 66 Setting the colors and resolution for each display67 Customizing the virtual desktop 67 Releasing the Dual Display setting 67 About the Software on Your Notebook 69 Overview 70 MovieShaker 75 Importing Images and Sound Clips 75 Creating a Movie using Shaker 75 Editing Clips and Scenes 76 Saving a Movie 78 PictureGear 79 Managing Your Pictures 79 Creating a Photo Album 79 Using Panor...

Page 4: ...stem Restore function of System Tools on Windows Millennium Edition87 Additional Features 88 Software Support Information 89 Sony Service Center 90 Getting Help 93 Support Options 93 VAIO Support Agent 95 Using the Quick Fix Wizard 95 Using Common Solutions 97 About Automatic Updates 98 Update Notification 99 VAIO Support Agent Properties 100 Using Support Central 101 Troubleshooting 105 Troublesh...

Page 5: ...g the mouse and pointing device110 Troubleshooting drives PC Cards and peripheral devices 111 Troubleshooting software 113 Troubleshooting the modem 114 Troubleshooting audio 114 Troubleshooting Memory Stick media 115 ...

Page 6: ...Change to Current Document Title 6 ...

Page 7: ...will also find information on how to connect your PictureBook to another computer or i LINK device Using the Keyboard Your keyboard is very similar to a typewriter s but your notebook keyboard has additional keys that perform specific computer related tasks Keyboard Escape key Function keys Print Screen key Shift key Ctrl key Fn key Windows key Alt key Applications key Navigation keys Correction k...

Page 8: ...nt Screen key takes an electronic snapshot of the screen and places it in the Windows Clipboard You can then paste the screen shot into a document and print it Operator keys Shift Ctrl Alt keys Several keys are always used with at least one other key Ctrl Alt and Shift When held down with another key the Ctrl Control and Alt Alternate keys offer another way to give commands For example in many app...

Page 9: ...the equivalent of selecting Find and then Computer from the Start menu M Minimizes all displayed windows with Num Lock off Shift M Returns all minimized windows to their previous size R Displays the Run window This is the equivalent of selecting Run from the Start menu Fn Insert Displays the Properties window This is the equivalent of double clicking the System icon in the Control Panel Indicator ...

Page 10: ... the screen scrolls differently Does not work with all applications Turns off when information moves across the display normally Combinations Feature Functions Fn ESC Standby Puts the system into Standby mode a power management state To return the system to the active state press any key or press the power switch on your computer Fn F3 Speaker switch Toggles the built in speaker off and on Fn F4 S...

Page 11: ...n When you execute this command the state of the system and state of the peripheral devices are written to the hard disk and the system power is turned off To return the system to the original state use the power switch to turn on the power Fn D Video standby Turns off the LCD in order to save power To return the LCD to an active state press any key Windows Me only Fn B Bass Boost Toggles the bass...

Page 12: ...n list 3 Choose Still by clicking the on screen Capture Mode button To switch to Motion click the on screen Change Capture Mode button You can also use Jog Dial to control this function 4 The Finder window appears Turn the MOTION EYE camera lens toward the subject you want to photograph Turning MOTION EYE ...

Page 13: ...apture Adjusting the Focusing Ring If you turn the lens toward you Smart Capture goes into mirror mode You can use the mirror mode to take a still image of yourself A mirror image appears in the finder window of the display while shooting however after capturing a normal image appears You can capture the following still image sizes 640 480 320 240 160 120 and 80 60 pixels You can adjust the sound ...

Page 14: ...reate your panoramic image For details see Smart Capture online Help 2 Start the PictureGear software For details see the PictureGear section in this manual To set the image quality and mode of MOTION EYE camera You can change the settings of image quality or mode of MOTION EYE camera 1 Click the Start button point to Settings and then click Control Panel 2 Double click the MOTION EYE camera icon ...

Page 15: ...tural Auto Adjust automatically to natural colors Indoor Suitable for indoor capturing Outdoor Suitable for outdoor capturing Hold Suspend the proximate settings of the white balance so that settings do not change automatically Shutter speed Set the shutter speed Auto Adjust the shutter speed automatically This speed is suitable for capturing images under fluorescent light Hold Suspend the proxima...

Page 16: ...ansferring to connected i LINK devices You should take an initial shot before taking a final shot to ensure sound and picture quality Your recording is not guaranteed If your recording fails due to conditions unfavorable to the camera the contents of your recording cannot be guaranteed Clean the lens regularly Picture quality is adversely affected when the lens is dirty MOTION EYE camera can also ...

Page 17: ...e right button once In many applications this action displays a shortcut menu of context sensitive choices Drag Press the pointing device in a direction to place the pointer on an item or object While holding the left button press the pointing device in a direction and then release it at the desired point Scroll Press the pointing device while pressing the center button The scroll function is avai...

Page 18: ...devices such as a CD ROM drive or to connect to a network using a PC network Interface Card To insert PC Card Replacing the Pointing Device Cover Make sure the cover is tightly secured to prevent damage to the screen when you close the computer The PC Card slot can accommodate a Type II PC Card This slot is compatible with Card Bus Type III PC Cards are not supported You do not need to shut down t...

Page 19: ...abel facing up Gently push the Card into the slot until it is fixed into the connector the release button comes out 2 Press the release button down and toward the ventilation slot Inserting PC Card Release Button Insert in the direction of the arrow Release button Release button ...

Page 20: ...d and pull it out 10 Insert the PC Card slot protector into the empty slot Do not force a Card into the slot It may damage the connector pins If you have difficulty inserting a PC Card check that you are inserting the PC Card with the correct orientation See the manual that came with your PC Card for more information on its use When a PC Card is inserted do not place your computer in a bag or case...

Page 21: ...AIO computer that also has Smart Connect or preinstalled Windows Me You can then use one computer to edit copy or delete files on the other computer You can also print from a printer attached to either computer See Smart Connect online Help for more information i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary dependi...

Page 22: ... computer or notebook that does not have the Windows Me operating system or Smart Connect 3 0 software preinstalled consult the Sony website for support options http www sony com pcsupport i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications oper ating system and i LINK compatible d...

Page 23: ...y On Sony digital camcorders connectors labeled DV In Out or i LINK are compatible See the manual that came with your digital camcorder for more information on installation and use Connecting a Digital Camcorder Length Connector Part Number 1 5 meter 4 pin connector at each end VMC IL4415A 1 5 meter 4 pin connector at one end and 6 pin connector at the other end VMC IL4615A 0 8 meter 4 pin connect...

Page 24: ...r computer Frequent recording of images to a digital video device while using DVgate may cause this situation to occur For more information on DVgate software see the DVgate online help Adjusting Image Resolution If the images on the LCD do not display smoothly the resolution may not be set correctly To check the resolution click the Setup button in the DVgate Motion Monitor window Point to Settin...

Page 25: ...ed with a Jog Dial control on the right side of the unit The Jog Dial control enables you to open an application folder or document from a predefined list by rotating and pressing the Jog Dial control In addition when you press the Jog Dial control you can turn on your computer automatically and start the selected application or document The Jog Dial control window always appears in the display It...

Page 26: ...dow you can display a submenu of that item by selecting it and pressing the Jog Dial control button Using Launcher Mode To use the Jog Dial control click the Jog Dial control window or the Jog Dial control icon in the task tray Alternatively you can press the Jog Dial control while pressing the Ctrl key on the keyboard to switch to the launcher mode 1 Turn the Jog Dial control to select the item y...

Page 27: ...ftware see the software applications online Help Using the Jog Dial Control with Other Software If the software you are using does not support the Jog Dial control you can still perform the following functions Some software does not support these functions Action Description Maximize Window Press the Jog Dial control button to maximize the size of the active window Press again to return to normal ...

Page 28: ...ia This new compact portable and versatile recording medium has a data capacity exceeding that of a floppy disk The media is specially designed for exchanging and sharing digital data with compatible products Because it is removable the media can be used for external data storage Types of Memory Stick Media Two types of Memory Stick media are available The first type MagicGate Memory Stick media h...

Page 29: ...transferred in an encrypted format to prevent unauthorized duplication or playback To Insert a Memory Stick Media Insert the Memory Stick media into the media slot on the left side of the notebook until it clicks into place When the Memory Stick media is properly in place Sony s VisualFlow software will automatically launch to display the contents of the Memory Stick 1 Insert with the arrow facing...

Page 30: ... removing the Memory Stick media be careful as it may eject completely from the slot VisualFlow VisualFlow is a state of the art Sony multimedia browser designed specifically for Memory Stick media Inserting Memory Stick Warning When copying data between Memory Stick media with different memory capacity use the drag and drop method to copy data Do not use the Copy Disk function of Windows The Copy...

Page 31: ...on movie files to restore the view to normal Notes on using Memory Stick media When the media s write protect tab is set to LOCK data cannot be recorded or erased Before using Memory Stick media you should back up important data Wait a minimum of 10 seconds after the media finishes reading or writing data before removing it If the media is removed prematurely a blue screen with an error message ap...

Page 32: ... supplied label to a media Do not bend drop or shock the media Do not disassemble or modify the media Do not allow the media to get wet Do not use or store the media in a location that is subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances To prolong the life of the media use the supplied storage case See the i...

Page 33: ...Connecting Peripheral Devices 33 Connecting Peripheral Devices ...

Page 34: ...rnal microphone page 47 External speakers page 47 Connecting a Phone Line You need to connect a phone line not supplied to take advantage of online services and the Internet 1 Open the phone line jack cover The cover opens only to a 45 degree angle In order to register your VAIO C1 PictureBook or to register your software online you must connect to a phone line Use care when opening the phone jack...

Page 35: ...computer to print documents Plugging in Phone Cable Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a phone line coming through a splitter the mo...

Page 36: ... port on your computer and the USB port on your printer Connecting a USB Mouse You can connect an optional USB mouse PCGA UMS1 series to your computer Connecting a Printer See the manual that came with your printer for more information on its installation and use Printer Power cord USB Printer cable optional to USB connector Computer USB connector ...

Page 37: ...can use the computer with any of the following Computer display monitor page 37 Projector page 38 TV page 39 To connect a computer display Connect the supplied display adapter to the mini VGA connector and then plug the display cable into the adapter Connecting a USB Mouse A serial mouse or PS 2 mouse is not compatible with the VAIO C1 PictureBook See the manual that came with your mouse for more ...

Page 38: ...nto an AC outlet To connect a projector You can use a projector as an external display such as the Sony LCD Projector You can connect a projector using the supplied Display adapter Connecting a Display See the manual that came with your computer display for more information on its installation and use Display adapter Power cord Display cable Computer display ...

Page 39: ... a Projector See the manual that came with your projector for more information on installation and use You may not be able to display the computer s LCD and the external display together depending on the type of computer display or projector used Connect the AC adapter after you finish connecting all other peripheral devices Turn on all the peripheral devices before you turn on the computer Power ...

Page 40: ...Disk Drive optional You can connect the optional floppy disk drive FDD to the USB port on your computer To connect the floppy disk drive Connecting a TV You do not need to shut down the computer before connecting or disconnecting the floppy disk drive Before removing the FDD see To remove the floppy disk drive when the computer is on on page 42 T Audio In R L Video In TV Monitor Power cord AV cabl...

Page 41: ... drive into the USB port on the computer The VAIO logo on the disk drive should be facing up To insert a disk 1 Hold the disk with the label side facing up 2 Gently push the disk into the drive until it clicks into place Plugging in USB Cable Inserting disk disk Floppy disk drive ...

Page 42: ...the computer is on 1 Double click the Remove Hardware icon in the task tray 2 The Unplug or Eject Hardware dialog displays 3 Select the hardware device you wish to remove by clicking it 4 Click stop 5 Confirm the correct device is selected in the Stop a Hardware device dialog box 6 The message Floppy Disk Drive can now be safely removed from the system appears Click OK 7 Unplug the floppy disk dri...

Page 43: ...ve draws power from the computer through a PC Card Windows Me only If you choose and remove the USB Disk the internal memory stick becomes disabled If you have removed the USB Disk by mistake instead of the USB floppy take the following steps to recover it 1 Open the start menu select Settings Control Panel and then the System icon The System Properties appear Select Device Manager 2 Click the Ref...

Page 44: ...logo facing up See Using PC Cards for details You can connect a PCGA CD51 A CD ROM drive while the computer is on unless you want to use the Application Driver and System Recovery CDs Turn off your computer before using the Recovery CDs Procedures for connecting the optical drive may vary depending on the drive See the manual that came with your optical drive for more information on its use Removi...

Page 45: ...l 45 To Insert a Disc 1 Press the Eject button The disc tray slides out 2 Place the disc in the tray with the label side facing up Push the disc onto the hub until the disc clicks into place CD ROM Drive Inserting Disc Eject button Disc ...

Page 46: ...isc Do not drop or bend the disc Avoid using adhesive labels to identify your discs Adhesive labels may come off while the disc is in use in your optical drive and may cause damage to the unit Cleaning CD or DVD discs Fingerprints and dust on the surface of a disc may cause read errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner comm...

Page 47: ...ternal Microphone You can enhance the quality of sound input by using an external microphone To connect an external microphone Use the symbol to locate the Microphone connector Plug the microphone cable into this connector Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Do not place disks on the speakers the speaker s magnetic fiel...

Page 48: ...appears 3 In the Adjust Volume panel select Recording and then click OK The Recording Control window appears 4 Select either Microphone or Line Adjusting sound volume in the Recording Control window When Microphone or Line are not displayed in the Recording Control window from the Options menu click Properties click the item you want to display in Control and then click OK To increase the sound of...

Page 49: ... Adjust window select Playback and click the check box of the item you want to display in Control Click OK To make the microphone echo 1 From the Start menu select Settings and click Control Panel In the Control panel double click YAMAHA DS XG 2 Select the Echo tab Sound device Function Volume Control Adjust the sound level from the speakers or headphones WAVE Adjust the wavfile sound or the effec...

Page 50: ...lick in the task tray located in the lower right corner of the Desktop window 1 From the Options menu select Properties 2 In the Volume Adjust window select Recording and then click OK The Recording Control window appears You can adjust the sound using the Smart Label software included or the sound recorder When recording or using microphone echo some software options may not be available Sound de...

Page 51: ...e To Do List prioritize them and assign them due dates Synchronize your data with the software on your notebook to back up your data Track expenses when you are out of the office then transfer the data to your notebook Exchange data with your notebook The Wireless LAN Access Point The Wireless LAN Access Point which is also called the Access Point is designed for building a wireless LAN Local Area...

Page 52: ...ng a wireless LAN environment The Wireless LAN PC Card can be used with or without the Access Point With the Access Point you can build a wireless LAN between computers that are equipped with the Wireless LAN PC Card and gain access to the Internet Without the Access Point you can achieve direct communication Peer to Peer mode between computers ly than ever For information on available Sony produc...

Page 53: ...etup screen 1 Click the Start button on the Windows taskbar 2 Point to Programs and click Sony Notebook Setup 3 Select the tab for the item you want to change See Sony Notebook Setup Tabs on page 54 4 After you finish making your changes click OK Sony Notebook Setup Screen ...

Page 54: ...e the operating system is loading Select the order of drives and devices from which you want to load the operating system You can specify the hard drive as well as other drives inserted into your computer Power On Password Set the password to secure your computer Bass Boost Set the Bass Boost option For more information about each option click Help on the Sony Notebook Setup screen to display the ...

Page 55: ... taskbar at the bottom of the screen 2 Select Toolbars from the pop up menu and then click Power Management The Power Management toolbar appears on the taskbar The current profile icon is highlighted on the Power Management toolbar It is the first icon farthest to the left and its appearance changes depending on which power management profile is currently selected To change the power management pr...

Page 56: ...ant to change from the list in the right field 5 Click the desired setting 6 Click the File menu and then click Save 7 Click the File menu and then click Exit CPU Information The PowerPanel utility allows you to monitor the performance of the CPU used in your computer Here is a brief description on how to display your computer s CPU information 1 Select the Power Management menu by right clicking ...

Page 57: ... profile consists of a group of power management settings that are designed to meet specific power management goals ranging from maximum power management to no power management You can change the settings for any of the predefined profiles except for the Disable Power Management profile or you can create your own profile to suit your portable computing needs The predefined profiles are ...

Page 58: ...s of this profile AC Power The power management state when AC power is in use Similar to the Power Management Off setting Power Management automatically loads the AC profile unless you disable this feature Games Disables the display and the Hard Disk Standby timer Presentation Keeps the display on at all times while it conserves power This option is ideal for slide show presentations You can estab...

Page 59: ...ection Automatically switches to a profile suitable for active applications Icon Description Standby Puts the system into Standby mode a power management state that saves the state of the system and peripheral devices in memory RAM Power consumption reduces to a minimum and the system remains on To return the system to the active state press any key or the power button on your computer Hibernate P...

Page 60: ...For details see Power Management Profiles on page 57 ...

Page 61: ... menu and then click Battery Information The Battery Information toolbar appears on the taskbar You can also view the total capacity remaining in the battery by placing the pointer over the batter status icon in the task tray on the lower right side of the screen Percentage indicator Displays the percentage of the remaining capacity Time indicator Displays estimated time hours minutes remaining be...

Page 62: ...e Battery tab which contains information such as the estimated time to empty and charging time Customizing the Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs including modifications to the alarm settings Refer to PowerPanel Help for more information Battery Information Window ...

Page 63: ... or and select the desired design 4 Click Apply 5 The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 To try another selection click or and then click OK 7 The UI Design Selector closes and the Sony software window design displays This feature is available with UI Design Selector compatible software only ...

Page 64: ...tab and then click the Advanced button The ATI RAGE MOBILITY M1 AGP Properties dialog box appears 4 Click the Displays tab and select the display settings by clicking the icon on the panel of your display choice For more information click the Help button If you cannot see your movie or DVD on the external display change the monitor or TV setting by clicking on the Secondary icon and changing it to...

Page 65: ...ATI RAGE MOBILITY M1 Screen ...

Page 66: ...r This allows you to drag objects such as an open application window or a toolbar from one display to the other This configuration of a single desktop distributed across separate displays is referred to as a virtual desktop Selecting Dual Display mode 1 Click Start point to Settings Control Panel and then click the Display icon The Display Properties window appears 2 Click the Settings tab 3 Click...

Page 67: ...Click OK to confirm that you want to make the changes Customizing the virtual desktop You can customize Dual Display mode by changing the position of the two displays that form the virtual desktop In the Display Properties screen drag the icons of Monitor 1 or Monitor 2 to a new position that is relative to the other The two display icons must be connected to create a virtual desktop Click OK to a...

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Page 69: ... ready to help you work play learn and communicate as soon as you turn it on This section gives you the following An overview of the various software that come with your computer and the activities you can perform with your software Software support information ...

Page 70: ...iends with easy to use e mail manage your personal finances get the latest news and sports scores and chat with thousands of others who share your interests Apple QuickTime Apple Computer Inc QuickTime is the Apple technology that makes video sound music 3D and virtual reality come alive for our Internet browser and Windows ArcSoft PhotoPrinter 2000 Pro Windows Me only ArcSoft Inc ArcSoft PhotoPri...

Page 71: ...rdinary DVD player to easily find the scene you want to view You can also utilize the typical features of DVDs such as changing angles or sounds and viewing or changing sub titles This software is used in conjunction with the optional VAIO DVD Player and DVD software plugins which are sold separately If your VAIO Notebook does not come with Adobe Premiere pre installed and you subsequently purchas...

Page 72: ...ke with a click of the mouse Your personal movies are easy to create and fun to share with family and friends See MovieShaker below Netscape Communicator Netscape Communications Netscape Communicator is an all in one Internet tool that makes it easy to browse the web send Internet e mail chat read newsgroups and compose great web documents Norton AntiVirus Symantec Corporation Norton Antivirus pro...

Page 73: ...ank accounts credit cards investments and loans You can even pay your bills online Real Jukebox RealNetworks Inc RealJukebox is one of the world s most widely used personal music management systems Using RealJukebox you can capture the contents of a music CD manage and play back your music and view various music related information via the Internet This Custom RealJukebox for Sony allows seamless ...

Page 74: ...he i LINK interface It allows you to capture compressed video or still images that you can save or share via e mail A smart solution to computer digital audio video and network convergence VAIO Action Setup Sony Electronics Inc VAIO Action Setup manages teh settings for your notebook s Jog Dial control and i LINK interface VAIO Support Agent Sony Electronics Inc VAIO Support Agent provides immedia...

Page 75: ...s and Sound Clips 1 Click File Import or DV Import 2 Find the file you want to add 3 Select the file 4 Click Open The file is added to the Clip tray Creating a Movie using Shaker After adding clip s to the Clip tray you can create a short movie using the Shaker feature Shaker randomly select clips from the Clip tray to create a 30 second scene Main Window Importing files over 75 seconds in length ...

Page 76: ... You can edit your movie by adding effects and text adjusting the color and contrast and modifying the length of clips Shaker Tray Scenes created with Shaker begin with black frame and after processing are placed in the first available slot on the Product tray Limit the number of scenes placed on the Product tray to 10 or less MovieShaker software may stop responding if too many scenes are placed ...

Page 77: ...m the Editing tray 3 Drag and drop the Effect you want to add from the Effects tray to the Effects palette on the Working Panel 4 See Help for instructions on adjusting effect duration and replaying clips scenes To preview an Effect click on the clip in the Working panel monitor Your clip displays with the new effect on the Effect tray monitor ...

Page 78: ...ps to be saved 4 Click Next 5 Locate the folder to which you want the file saved 6 Name the file 7 Click Save Exporting movies may take a long time to complete Save movie as DV Digital Video takes the longest and Quick Save is the fastest MovieShaker can play video files up to 65 MB in length For DV playback and smooth video playback we recommend the following resolution refresh rates 1024 x 768 7...

Page 79: ...r tab and browse to locate your pictures 2 Select the pictures you want to have in a collection 3 From Collection menu select Create New Collection 4 Enter a name for the collection and then click OK Creating a Photo Album 1 Select the pictures you want to use to make an album 2 From the Utilities menu select Album Maker 3 Choose the type of Album you want and click OK 4 Now add more pictures fram...

Page 80: ...ages you want to use 3 From the Utilities menu select Panorama Maker 4 Select the correct lens and click OK If 35mm lens is selected the prompt does not appear to select a different lens click the lens icon 5 Click the panoramic icon near the bottom of the window 6 Click Full Stitch Making Still Images and Panoramic from MPEG 1 Select the MPEG file 2 From the Movie Sound menu select Scene break do...

Page 81: ...ting MP3 and WAV format audio files into OpenMG format WAV format audio files are converted into ATRAC3 format or changed into OpenMG MP3 format Electronic Music Distribution EMD Services EMD allows you to download music files via the Internet To use OpenMG enabled services on the Internet you need Access to the Internet from your computer Sign up with an Internet Service Provider and configure yo...

Page 82: ...th CDDB the Set OpenMG Jukebox as the Application for playing Audio CD dialog box appears If you wish to set OpenMG Jukebox as the default application for playing audio CDs select the appropriate checkbox Click OK to close the dialog box The OpenMG Jukebox window appears OpenMG Jukebox 2 0 Basic Features To register with CDDB you will need Internet access from your computer 1 Menu bar Displays Ope...

Page 83: ... List view Lists the items under the selected folder in the File Tree view 7 Tutorial tab Opens and closes the Tutorial screen 6 Drop down list Displays the playlists audio files etc of the current screen tab 8 URL drop down list Displays URL address information if available Clicking the Go to URL link button connects to the Internet Web page of the URL ...

Page 84: ...ox next to Select All clears all checkboxes and then select the desired tracks 5 Click Rec to Jukebox Recording begins When the recording is finished the new playlist appears in the File Tree view of the Playlist screen tab When you record from an audio CD on your CD ROM drive for the first time the CD Drive Optimization dialog box appears Click Start to verify your CD ROM drive After the verifica...

Page 85: ...enMG Jukebox Help Check out 1 Connect the external device media to your computer 2 Click the Check in Out tab to display the Check in Out screen Your computer recognizes the connected external device media and lists the information on the right side of the screen 3 Select the Playlist containing the song that you want to check out The songs in the playlist are listed in the Playlist view in the ce...

Page 86: ...ck In or drag and drop the song s to the Playlist view If you want to check in all of the songs in the external device media click In All Check in begins For more information regarding the use of OpenMG Jukebox 2 0 read the OpenMG Help file To access the OpenMG Help file Click the Start button on the Windows taskbar select Programs OpenMG Jukebox and then OpenMG Jukebox Help Or from the OpenMG Juk...

Page 87: ...ukebox version 2 0 database may become corrupted and all music files recorded or imported may not play Follow the steps below to back up and restore all music files managed by OpenMG Jukebox 1 Before performing the System Restore function back up your music files by using OpenMG Jukebox Backup Tool This will help prevent unwanted loss of music files 2 After performing the System Restore function r...

Page 88: ...list of OpenMG Jukebox Manage imported songs on the Playlist By registering imported songs to the Playlist of OpenMG Jukebox additional features are made available other than playback You can create a list of songs categorized by genre or artist display the created list on a Playlist and manage these songs in a hierarchical structure by using Playlist folders You can also edit songs so that multip...

Page 89: ...e com phone 206 675 6126 fee based support e mail techdocs adobe com hours M F 6 AM 5 PM PT Web site http www aol com phone 800 827 3338 hours 7 days a week 24 hours a day Web site http www apple com phone 800 692 7753 hours 7 days a week 24 hours a day Web site http www compuserve com phone 800 848 8990 Web site http www netscape com phone 888 4SONYPC 888 476 6972 hours 7 days a week 24 hours a d...

Page 90: ...ice Center nearest you call 1 888 4SONYPC 1 888 476 6972 or find Sony Customer Service on the Web at http www sony com pcsupport Web site http www prodigy com phone 800 213 0992 hours 7 AM 3 AM ET Web site http www intuit com support phone 800 644 3193 hours 7 days a week 24 hours a day Web site http www intuit com support phone 900 555 4688 fee based support hours 7 days a week 24 hours a day Web...

Page 91: ...Software Support Information 91 ...

Page 92: ...VAIO Notebook User Guide 92 ...

Page 93: ...the help files from the Help menu under specific software application Some software applications may come with a printed manual 3 Operating System Online Support Your notebook comes preinstalled with Microsoft Windows For operating system support you can access Microsoft customer support at http support microsoft com directory 4 VAIO Support Agent You can find VAIO Support Agent from the Windows d...

Page 94: ...uest a list of available topics then select the topics that you want to receive To contact the Sony fax on demand service call 1 888 4SONYPC 1 888 476 6972 7 Sony Customer Support Software support is available free of charge for 90 days after the original date of purchase You can call and speak with a Sony Customer Support Representative without using your computer by calling 1 888 4SONYPC 1 888 4...

Page 95: ...fix your software problems Quick Fix Wizard Common Solutions and Support Central This section briefly describes these three features and the automatic update capability of the VAIO Support Agent Using the Quick Fix Wizard The VAIO Support Agent records and maintains a history of the VAIO Support Agent protected applications by taking a snapshot of the application at regular timed intervals and sto...

Page 96: ...elect the Diagnose and fix my software option 4 Select the software you wish to repair from the drop down list 5 Next select a date time from the drop down list that corresponds to the last time when the software worked properly 6 Click Next to continue Follow the instructions on the screen To view a list of software applications protected by VAIO Support Agent click on the Pick the software drop ...

Page 97: ...olutions dialog box appears 2 Double click on the desired category to expand and view available SupportActions VAIO Support Local Server c program files support com provides a list of SupportActions available on your computer s hard disk drive VAIO Support Local Server http sdcglobal4 sel sony com provides a list of SupportActions available from the Internet Common Solutions dialog box 1st level C...

Page 98: ...cess Every 24 hours the Agent self activates to contact the Sony Support Server to check for new updates or fixes needed for your system This updating action only occurs while you are connected to the Internet and when more than 24 hours has passed since the last update Each time the VAIO Support Agent prepares to check for updates the Agent Status Update dialog box appears and asks you to respond...

Page 99: ...and does not prompt again for your permission to update Deny the Agent your permission to contact the Sony Support Server for the current update or fix The Agent discontinues the current update retrieval but prompts again for your permission for the next scheduled update Update Notification Once you have granted permission for the system to check for updates or fixes the Agent contacts the Sony Su...

Page 100: ...he VAIO Support Agent main screen select Tools then select Properties The VAIO Support Agent Properties dialog box appears 2 Select one of three options to customize the automatic update feature 3 Click OK When clicking on the flashing ambulance icon you must be connected to the Internet to receive an update VAIO Support Agent Properties window ...

Page 101: ...latest software updates for your protected software Support Central also lets you contact live support agents for additional help 1 Connect to the Internet 2 From the VAIO Support Agent main window click Support Central The Support Central Welcome page appears 3 Click Enter Portal to begin using Support Central First time users will be asked to register with Support Central You must have Internet ...

Page 102: ...stration information so you are only required to register once If you log on to your computer with a different user name or have recovered your system using the System Recovery CDs Support Central may require you to register again Support Central Registration page ...

Page 103: ...rrent Issues page displays enabling you to continue working on your open issues or to close them if you are finished Support Central has a tracking feature that stores your current issues enabling you to return and work on them later Support Central Current Issues page ...

Page 104: ...on to Support Central with a new issue or if you do not have any open issues the Support Wizard appears You can begin searching on the new issues Support Central Support Wizard page You must be connected to the Internet to use Support Central ...

Page 105: ...ng This section describes how to solve common problems you may encounter when using your notebook Many problems have simple solutions so try these suggestions before you contact Sony PC Support http www sony com pcsupport ...

Page 106: ...your display for details Moisture condensation may have occurred Do not use the notebook for at least one hour and then turn on the notebook Take the battery pack off the notebook unplug the power cord and plug it in again then turn on the power My system doesn t start properly When the computer s internal backup battery is low on power it may not start your system properly The message Press F1 to...

Page 107: ... starts properly If Windows still does not start follow the steps below to initialize the BIOS 1 Remove any disk from the floppy disk drive 2 Remove any peripheral devices connected to the notebook 3 Turn off the notebook and then turn it on 4 Press the F2 key when the Sony logo appears The BIOS setup menu screen appears 5 Press the directional arrow keys to select the Exit menu 6 Press the arrow ...

Page 108: ...e notebook by pressing Ctrl Alt Delete at the same time Unplug the notebook from the AC adapter and remove the battery pack from your notebook My notebook does not enter the power saving mode I selected Click Start point to Program point to Accessories point to System Tools and then click System Information The Help and Support window appears Click System Configuration Utility under the Tools menu...

Page 109: ...setting to Quiet This setting slows down the CPU speed See PowerPanel Help for more information Troubleshooting the LCD screen My LCD screen is blank Check that the notebook is plugged into a power source and that it is turned on Check that the power indicator on the notebook is on Check that the battery pack is inserted properly and that they are charged The notebook may be in LCD Video Standby m...

Page 110: ... box appears Click on the Settings tab Move the Screen Area slider to change your video resolution Troubleshooting the mouse and pointing device My mouse does not work If you are using an external mouse check that the mouse is plugged into the mouse connector See Connecting a USB Mouse for details If you connected an external mouse while your notebook is on you must restart your notebook If you ar...

Page 111: ...d the power button for more than four seconds to turn off the notebook If the pointer does not move while playing a disc press Ctrl Alt Delete at the same time to stop playback and restart the notebook Troubleshooting drives PC Cards and peripheral devices My floppy disk drive icon doesn t appear even though it is connected Click Start point to Settings point to Control panel and then click System...

Page 112: ...hesive labels to identify the CD The label may come off while the disc is in use in the optical drive and cause the drive to malfunction If a region code warning appears when you try to use your DVD ROM drive it may be that the DVD you are trying to play is incompatible with the DVD ROM drive Check the region code listing on the DVD packaging Moisture condensation may have occurred Leave the compu...

Page 113: ...es not start Make sure that your optical drie is connected to your computer Some titles require specific files that are located on the application CD Insert the disc and try starting the program again Make sure you place the CD in the tray with the label side facing up I can not use the DVgate software If your notebook is using the Ultimate Battery Life profile for its power saving mode you cannot...

Page 114: ...e modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Service Provider check the following Have your phone company check that your phone line is free from any line noise If your problem is fax related check that t...

Page 115: ...e speakers are powered by batteries check that the batteries are inserted properly and that they are charged If you have connected an audio cable to the Headphone connector disconnect the cable My microphone does not work If you are using an external microphone check that the microphone is plugged into the Microphone connector See Connecting an External Microphone for details Troubleshooting Memor...

Page 116: ... the S drive If you cannot find the icon for Removable Disk S in My Computer on the Desktop take the following steps 1 Double click the System icon in the Control Panel and Device Manager appears If you cannot find the icon click Display all the options of Control Panel 2 Click Refresh ...

Page 117: ... key 8 Applications key 8 Audio tab 54 B battery packs charge status icons 61 BatteryScope utility 61 brightness adjusting 10 built in speaker 10 volume 10 buttons Start Windows 98 53 C cameras digital video camcorder 22 canceling commands 8 Caps Lock indicator light 10 CD or DVD discs cleaning 46 handling 46 CD ROM discs inserting 45 ...

Page 118: ...ooting 105 113 connecting CD ROM drive 18 43 coin operated telephones 35 digital video recorder 22 external keyboard 36 external mouse 36 floppy disk drive 40 monitor 37 multiple phone lines 35 network 18 parallel devices 35 party phone lines 35 PBX 35 phone line 34 printer 35 projector 38 connectors parallel 35 printer 35 USB 40 correction keys 8 Ctrl key 8 cursor movement keys 8 ...

Page 119: ...drive 41 display mode 64 drives 44 CD ROM 43 floppy disk 40 optical 44 DV In Out 22 DVD ROM drive tray troubleshooting 112 E Eject button 42 ejecting diskettes 42 electronic documentation 93 Escape key 8 external devices display See also monitor keyboard 36 mouse 36 F floppy disk drive connecting 40 disconnecting 20 42 ...

Page 120: ...ng CD or DVD discs 46 diskettes 43 Headphone connector 39 help 93 I i LINK 22 IEEE 1394 22 indicator lights Caps Lock 10 Num Lock 10 Scroll Lock 10 Insert key 8 inserting diskettes into drive 41 installing hardware 34 memory 18 peripherals 34 J Jog Dial 25 K keyboard 7 9 10 connecting 36 L Launcher Mode 26 LCD ...

Page 121: ...Memory Stick cards 28 Memory Stick media displaying contents 30 microphone troubleshooting 115 modem troubleshooting 114 monitor connecting 37 switching among 10 mouse connecting 36 troubleshooting 110 MovieShaker instructions 75 multiple phone lines 35 N navigation keys 8 network connecting 18 Notebook Setup tabs 54 Num Lock indicator light 10 numeric keypad area 8 O online ...

Page 122: ...ots 18 troubleshooting 113 Type II 18 phone connecting line 34 jack 35 PictureGear 79 power management settings 55 Power Management Off power setting 58 Power On Password tab 54 power saving modes System Hibernation 11 System Suspend 10 Video Standby 11 power setting AC Profile 58 Maximum Battery Life 58 Maximum Performance 58 Power Management Off 58 System Suspend 59 ...

Page 123: ... 42 floppy disk drive 20 42 S Scroll Lock indicator light 10 setup screen About This Computer tab 54 Audio tab 54 displaying 53 Power On Password tab 54 setup tabs 54 Shift key 8 Software list 69 Sony Fax on Demand service 94 Sony Notebook Setup screen 53 Sony Service Center 90 speakers troubleshooting 114 Start button 53 switching display 10 monitor 10 ...

Page 124: ...able do we need an indented table style 65 troubleshooting 105 startup 105 U USB connector 40 Using the Jog Dial Control 27 V VAIO Support Agent 95 VAIO Action Setup 25 video camera 22 Video Standby mode 11 virtual desktop 66 W window design of Sony software 63 Windows Me Explorer 9 Find window 9 help 9 key 8 key combinations 9 taskbar 108 ...

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