Sony VAIO PCG-R505JL User Manual Download Page 113

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Troubleshooting the Docking Station

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I cannot remove the disc.

You cannot remove the disc when the notebook is in power saving mode. Return
to normal mode, then press the Eject button.

The disc tray does not eject even after I press the Eject button.

Open the tray by inserting a thin, straight object (such as a paper clip) in the
manual eject hole.

Summary of Contents for VAIO PCG-R505JL

Page 1: ...g Dial control 20 Launcher mode 21 Guide Mode 22 Using the center Jog Dial control with Sony software 22 Using the center Jog Dial control with other software 23 Using a PC Card 24 To insert a PC Card 24 To remove a PC Card 25 Using Memory Stick Media 28 Types of Memory Stick media 28 Write protecting a Memory Stick media 30 Formatting a Memory Stick media 30 Notes on Memory Stick media 31 Using P...

Page 2: ...n CD and DVD discs 52 Connecting a Parallel Port Printer 53 To a parallel port printer 53 Connecting a USB Printer 54 Connecting an External Display 55 To connect a monitor 55 To connect a projector 57 Connecting a USB Device 60 To connect a USB device 60 Connecting an i LINK Device 62 Connecting VAIO Computers 64 If your notebook is connected to the docking station 65 Connecting External Speakers...

Page 3: ...tion 79 To activate the battery information toolbar 79 Battery icon descriptions 79 Displaying detailed battery information 80 Selecting the Display Mode 82 To select the display mode 82 To change the window design of Sony software 84 Adding Memory 85 Precautions and Procedures 85 Typical expansion memory configuration 86 Removing a Memory Module 87 Installing a Memory Module 88 Viewing the Amount...

Page 4: ...ble 111 The sound of my notebook s fan is too loud 111 Why does the System Properties dialog box display a slower CPU speed than advertised 111 Troubleshooting the Docking Station 112 I cannot operate the optical drive in the docking station when the docking station is connected to the notebook 112 I cannot operate the optical drive in the docking station when the docking station is connected to t...

Page 5: ...ppy disk 117 My optical drive is not playing my CD or DVD properly 117 My optical drive tray does not open 117 I cannot use Digital Video DV devices The message DV equipment seems to be disconnected or turned off appears 118 My PC Card does not work 118 Troubleshooting the Software 119 My software program stops responding or crashes 119 When I click an application icon the message You must in sert...

Page 6: ...nnection is slow 121 Troubleshooting Audio 121 My speakers have no sound 121 My microphone does not work 122 Troubleshooting the Printer 122 I cannot print 122 Troubleshooting i LINK devices 124 I cannot establish a connection between two VAIO comput ers when using an i LINK cable 124 Getting Help 125 Support Options 125 Software Support Information 127 Index 131 ...

Page 7: ...er Guide This user guide provides detailed information on all aspects of using your new VAIO computer from keyboard functions to preinstalled software applications In the left navigation window click the topics you want to learn more about and that information will be displayed in the main window ...

Page 8: ...Change text in this variable definition to document title 8 ...

Page 9: ...ibes the following aspects of your new computer Using the Keyboard Using the Touchpad VAIO Action Setup Using the Center Jog Dial Control Using a PC Card Using Memory Stick Media Using Power Saving Modes Connecting a Phone Line Connecting to a LAN ...

Page 10: ...is very similar to that of a typewriter but the keyboard has additional keys that perform specific computer related tasks Keyboard Function Keys Print Screen Key Shift Fn Key Windows Key Alt Key Applications Key Numeric Keypad Area Navigation Keys Correction Keys Fn Key Backspac Key Ctrl Key Key ...

Page 11: ...function keys along the top of the keyboard are used to perform designated tasks For example in many applications F1 is the Help key The task associated with each function key may vary from one application to the next Escape key The Esc Escape key is used to cancel commands Print Screen key The Print Screen key takes an electronic snapshot of the screen and places it in the Windows Clipboard You c...

Page 12: ...Fn key for more information Applications key The Applications key displays a shortcut menu of context sensitive choices Pressing this key is the equivalent of clicking the right mouse button Indicator Function Power Light is green when the notebook is powered on flashes amber when the notebook is in Standby mode and turns off when the notebook is in Hibernate mode or is powered off Battery Indicat...

Page 13: ...appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on Letters appear in lower case as you type unless you hold down the Shift key Scroll Lock The screen scrolls differently Exactly how it scrolls depends on the specific application It has no effect in many applications Information moves across the display normally Combination Function F1 Displays VAIO ...

Page 14: ...ng Search and then Computers from the Start menu M Minimizes all displayed windows Shift M Returns all minimized windows to their previous size R Displays the Run window This is the equivalent of selecting Run from the Start menu Fn Insert Displays the System Properties window This is the equivalent of selecting Control Panel and then System from the Start menu Combination Function ...

Page 15: ...ombination Feature Functions Fn F3 Speaker switch Toggles the built in speaker off and on Fn F4 Speaker volume Adjusts the built in speaker volume To increase volume press Fn F4 then or To decrease volume press Fn F4 then or Fn F5 Brightness control Adjusts brightness of the LCD To increase light intensity press Fn F5 then or To decrease light intensity press Fn F5 then or Fn F7 Switch to the exte...

Page 16: ...n power Fn Esc Standby Puts the system into Standby mode a power management state To return the system to the active state press any key Fn F Display control Minimizes or maximizes the display window If the default display resolution is reduced this function maximizes the display resolution to fit the screen size Maximizing the display window allows you to view the display at a greater resolution ...

Page 17: ...he left button once Double click Press the left button twice Right click Press the right button once In many applications this action displays a shortcut menu of context sensitive choices Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touchpad to scroll vertically Move your finger along the bottom edge to scroll horizontally The scroll func...

Page 18: ... Properties for information on touchpad features such as clicking both buttons simultaneously adjusting touchpad speed and Easy Launcher functions To access Mouse Properties click Start select Control Panel then select Printers and other Hardware and click the Mouse icon ...

Page 19: ...your notebook s center Jog Dial control and Timer An overview of some of the functions controlled by VAIO Action Setup is provided below For more information on changing the settings using VAIO Action Setup right click the Jog Dial Utility icon or in the taskbar and click Help Topics ...

Page 20: ...rol In addition when you press the center Jog Dial control you can turn on your notebook automatically and start the selected application or document The Jog Dial control window always appears in the display It is either in the launcher mode or in the guide mode Using the center Jog Dial control This section explains how to use the center Jog Dial control For information on how to change the setti...

Page 21: ...t is displayed between orange bars you can press the center Jog Dial control to view a submenu of that item Using Launcher mode To use the center Jog Dial control click the Jog Dial control window or the Jog Dial utility icon in the task tray Alternatively you can press the Ctrl key and the center Jog Dial control while the Jog Dial window is active to switch to launcher mode To select a desired i...

Page 22: ...nd the software window is active Depending on the software you are using you can select items from the displayed list using the center Jog Dial control You can switch between guide mode and launcher mode by pressing the Ctrl key and the center Jog Dial control Using Guide mode The Jog Dial control window displays the function of the center Jog Dial control Using the center Jog Dial control with So...

Page 23: ...se the center Jog Dial control to scroll the window or adjust the window size Using a dialog box When a window such as Screen Properties is active the Dialog box is displayed in the Jog Dial window You can select an item in the window by rotating the center Jog Dial control Pressing the center Jog Dial control is the equivalent of pressing Enter or Select Jog Dial Guide Dialog Box ...

Page 24: ...ables you to connect to a network using a PC Network Interface Card NIC The PC Card slot can accommodate one Type I or II PC Card This slot is compatible with CardBus You do not need to turn off your notebook before inserting or removing a PC Card To insert a PC Card 1 Insert the PC Card into the PC Card slot Make sure the front label of the PC Card is facing up Inserting a PC Card PC Card Insert ...

Page 25: ...ise data may be lost 2 Double click in the taskbar The Safety remove PC Card dialog box appears 3 Click the dialog box The message Safe to Remove Hardware appears 4 Click to close the message 5 Pull the PC Card Release button up and press it in toward the notebook The Release button pops out Do not force a PC Card into the slot It may damage the connector pins If you have difficulty inserting a ca...

Page 26: ... disable devices See To display the Sony Notebook Setup screen for more information Make sure you use the most recent software driver provided by the PC Card manufacturer If an exclamation mark appears on the Device Manager tab in the System Properties dialog box remove the software driver and then reinstall it You may not be able to use some PC Cards or some functions of the PC Card with this not...

Page 27: ...Using a PC Card 27 are orienting the card correctly See the manual that came with your PC Card for more information on its use ...

Page 28: ...ic files encoded with secure copyright protection may be stored on MG Memory Stick media but not on regular Memory Stick media You can also use MagicGate media compatible devices to record and playback music when they are connected to your notebook You can store mixed data on the Memory Stick media For example you can copy an image on to MG Memory Stick media that already contains music What is Ma...

Page 29: ... My Computer to see the contents of the Memory Stick media To remove a Memory Stick media 1 Ensure that the access light is off 2 Push the Memory Stick media in toward the notebook Inserting the media in the wrong direction may damage the connector pins Inserting Memory Stick Media At the default setting Visual Flow application starts automatically when you insert a Memory Stick media You can chan...

Page 30: ...mmediate use when you purchase it However if you need to reformat a Memory Stick media follow the procedure below Be careful when removing the Memory Stick media as it may eject completely from the slot Write protect off Data can be saved on the Memory Stick media Write protect on Data can be read from but not saved on the Memory Stick media Using the Write protect Tab Reformatting erases all curr...

Page 31: ...ing you to continue or exit Reinsert the media into the slot and press Enter to continue This allows the media to finish reading or writing data You can enjoy video clips that you have recorded with Memory Stick media compatible video camera recorders The media slot can accommodate one Memory Stick media at a time You may copy images from a digital video camera using Memory Stick media Only MG Mem...

Page 32: ...bel to a media Do not bend drop or apply strong shock to the media Do not disassemble or modify the media Do not allow the media to get wet Do not use or store the media in a location that is subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances To prolong the life of the media use the supplied storage case See t...

Page 33: ... state of your notebook when it is in use The power indicator displays green when your notebook is in this mode To save power you can turn off a specific device such as the LCD or the hard disk drive Standby mode In Standby mode the notebook saves the current state of the system in RAM and switches off power to the CPU The amber power indicator flashes in this mode To activate Standby mode 1 Press...

Page 34: ...rmal mode Notes on power saving modes When returning from Hibernate mode the system status stored on the hard disk is erased and the notebook starts normally if you press the power button and hold it for more than 4 seconds Standby uses more power than Hibernate Standby requires less time than Hibernate to return to normal mode Do not move the notebook until its power indicator turns off Pressing ...

Page 35: ...d into the wall jack In order to register your Sony VAIO notebook register your software online and use Sony Customer Support you must connect the notebook to a phone line Do not plug the phone cable into the Ethernet port located to the left of the phone jack as this may damage your notebook Plugging Phone Cable into Phone Jack Your notebook does not work with party lines cannot be connected to a...

Page 36: ...ce under the Network Tasks header or click Set up a home or small office network depending on your configuration 3 Depending on your choice either The Add Network Place Wizard or Network Setup Wizard is displayed 4 Follow the step by step instructions that appear on the screen Connecting to LAN Warning Only connect 10Base T and 100Base TX cables to the Ethernet port Do not connect any other type o...

Page 37: ...ns Connecting the Docking Station Using the Floppy Disk Drive Using an Optical Disc Drive Connecting a Parallel Port Printer Connecting a USB Printer Connecting an External Display Connecting a USB Device Connecting an i LINK Device Connecting VAIO Computers Connecting External Speakers Connecting an External Microphone Expanding Your Notebook Capabilities ...

Page 38: ...cument title 38 Connecting the Docking Station Your notebook may come with a PCGA DSD5 or PCGA DSM5 docking station depending on the model you purchased Both Sony docking stations provide you with the following A floppy disk drive An optical drive ...

Page 39: ...connect additional peripherals to your notebook as shown below Back Panel 1 USB ports 5 Ethernet port 10BaseT 100Base TX 2 Monitor port 6 i LINK IEEE 1394 S400 port 3 Serial port 7 Printer port 4 DC In port Left 1 Left lever 3 Floppy disk drive 2 Air vent 7 6 5 4 1 2 3 ...

Page 40: ...uter malfunction Note the following before connecting your notebook to the docking station Disconnect the VGA USB AC and Ethernet devices from your notebook Leaving these devices connected while you connect the docking station could damage them Ensure that the battery is installed If you install a charged battery you can connect the docking station while the notebook is on Follow the procedure bel...

Page 41: ...e two holes on the front of the notebook into the two corresponding latches protruding from the front side of the docking station 3 Firmly press down the two rear corners of the notebook until it clicks into place and is securely fastened to the docking station Latching the Notebook to the Docking Station Be careful not to press the top of the notebook too strongly The LCD display may be damaged D...

Page 42: ...station in any of these three states you may lose data or the notebook may malfunction Follow one of the procedures below to disconnect the docking station when the notebook is off or on Disconnecting the docking station when the notebook is off Before you begin disconnect all peripheral devices i e i LINK devices from the notebook and the docking station Also remove all objects placed on top of t...

Page 43: ...book from the docking station 2 Remove the notebook from the docking station while moving the notebook slightly back to disengage it from the two front latches of the docking station Releasing the Notebook from the Docking Station Removing the Notebook from the Docking Station Pull release levers on either side of rear corners of docking station ...

Page 44: ...and remove your notebook See Disconnecting the docking station when the notebook is off for instructions If you switch user accounts using Fast User Switching the UNDOCK switch function on the docking station will be interrupted Instead follow the instructions to disconnect the docking station from the Start menu Wait for the docking indicator to switch off before undocking the notebook Once the U...

Page 45: ...ars 2 Release and remove your notebook as described in the Disconnecting the docking station when the notebook is off section Once the Undock Complete dialog box appears continue on to step 2 to finish undocking the notebook This prevents you from leaving the notebook on the docking station in this released state for too long UNDOCK switch UNDOCK Switch ...

Page 46: ...t to utilize the docking station drive you may connect an optional PCGA UFD5 floppy disk drive to one of the two USB ports identified by the symbol on your notebook To insert a floppy disk 1 Hold the floppy disk with the label side facing up 2 Gently push the floppy disk into the drive until it clicks into place Do not use an optional PCGA UFD5 floppy disk drive while your notebook is connected to...

Page 47: ... to remove the floppy disk Notes on handling floppy disks Do not open the shutter manually and touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other heat sources Removing Floppy Disk Do not push the Eject button when the LED indicator is turned on Otherwise data may be lost Eject Button ...

Page 48: ...d slot To insert a disc When the notebook is in Standby or Hibernate mode you cannot insert a disc because the disc tray will not open See Controlling Power Management for more information 1 Press the Eject button to open the optical drive The disc tray slides out 2 Place the disc on the tray with the label side facing up For DVDs that can be played on both sides the side of the disc facing up is ...

Page 49: ... open See Controlling Power Management for more information 1 After you finish using a disc wait until the LED indicator turns off 2 Press the Eject button to remove the disc 3 If the disc does not come out when you press the Eject button turn off the notebook and insert a thin straight object such as a paper clip into the manual eject hole Make sure you seat the disc firmly over the hub fingers I...

Page 50: ...r when using the docking station to play a DVD Some DVD videos may allow limited operations or functions or present sound noise or dropped frames To play an audio CD Before you use the optical disc drive to play a DVD close any open applications Automatic Profile Selection sets the power management profile to DVD whenever a DVD is inserted into the drive See Controlling Power Management for more i...

Page 51: ...able in a CD ROM drive make sure you finish the writing process before ejecting it For more information see the instructions included with Windows XP For optimal writing speed deactivate the screen saver and exit anti virus software before writing data to a disc For best results use CD Rs that are compatible with 8x speed Do not use the Eject PC option in Windows or press the UNDOCK switch on the ...

Page 52: ...normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as th...

Page 53: ... cable supplied with the printer into this Printer port 3 Ensure that the Printer setting in the Sony Notebook Setup software is properly set See To display the Sony Notebook Setup screen for more information 4 See the manual supplied with your printer for more information on its installation and use Turn off the notebook before connecting peripherals In normal use you should turn on the periphera...

Page 54: ...e two USB ports 3 Ensure that the Printer setting in the Sony Notebook Setup software is properly set See Displaying the Sony Notebook Setup Screen for more information 4 See the manual supplied with your printer for more information on its installation and use To use a printer first install the driver software that came with your printer Connecting a USB Printer If your printer stops functioning ...

Page 55: ...t side of the notebook 2 Plug the optional display cable into this Monitor port 3 Ensure that one end of the power cord of the monitor is plugged into the display and the other end is plugged into an AC outlet 4 Press the key combination Fn F7 to change the display to monitor The docking station is supplied with selected models only A 1400 x 1050 screen resolution and 16 bit color mode when using ...

Page 56: ...ar panel of the docking station 2 Plug the optional display cable into this Monitor port 3 Ensure that one end of the power cord of the monitor is plugged into the display and the other end is plugged into an AC outlet Connecting Monitor You cannot use the Monitor port on your notebook when the docking station is connected to the notebook However you can use the Monitor port on the docking station...

Page 57: ... can use a projector such as the Sony LCD Projector as an external display Using the notebook 1 Locate the Monitor port identified by the symbol on the left side of the notebook 2 Plug the RGB signal cable into this Monitor port 3 Plug the audio cable into the green Headphone jack on the right side of the notebook Connecting Monitor Power cord display Display cable optional Power Cord Computer dis...

Page 58: ...to change the display to projector Using the docking station 1 Locate the Monitor port identified by the symbol on the rear panel of the docking station 2 Plug the optional monitor adapter into this Monitor port Connecting projector Projector Power cord RGB signal cable To Headphones Audio cable ...

Page 59: ... select a display When you connect an external display to the Monitor port press Fn F7 to toggle the output between the Liquid Crystal Display LCD the external monitor or both devices See Selecting the Display Mode for more information Connecting projector You cannot use the Monitor port on your notebook when the docking station is connected to the notebook Projector Power cord RGB signal cable Au...

Page 60: ...l mouse keyboard speaker and microphone to your notebook To connect a USB device Using the notebook 1 Locate a USB port identified by the symbol on the notebook There are two USB ports on the notebook one on the right side and one on the left side 2 Plug on end of the USB cable into a port and the other end into the USB device Connecting USB Device To USB mouse USB ...

Page 61: ...to a port and the other end into the USB device You can use an optional Sony USB mouse such as a PCGA UMS1 series with this notebook Since the USB mouse software driver is preinstalled in the notebook you simply plug the USB mouse into the USB port to use it One USB port supports one USB device Connecting USB Device See the manual that came with your USB device for more information on its installa...

Page 62: ... media into the Memory Stick media slot on your notebook See Using Memory Stick Media for more information on using Memory Stick media i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications oper ating system and compatible i LINK devices All products with an i LINK connection may not...

Page 63: ...epending on the software applications you use See the documentation that came with your software for more information You can connect a digital video camera to the i LINK port on your notebook or the i LINK port on the optional port replicator When a camera is connected to the i LINK port on the notebook you should not connect any other devices to the i LINK port on the port replicator When a came...

Page 64: ...s http www sony com pcsupport i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications oper ating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compati ble i LINK device for...

Page 65: ...t the i LINK network switch on the bottom of the docking station to the side marked 4 Connect the docking station to your notebook as described in the Connecting the notebook to the docking station section 5 Turn on the notebook and use the i LINK cable to connect your notebook to another computer 6 After you have finished the tasks you needed to perform to end the smart connect session proceed as...

Page 66: ...Change text in this variable definition to document title 66 Set the i LINK network switch to the unmarked side ...

Page 67: ... 1 Verify that your speakers are designed for computer use 2 Turn down the volume of the speakers before you turn them on To connect your external speakers 1 Locate the green Headphone jack on the right side of your notebook 2 Plug the speaker cable into the Headphone jack Do not place floppy disks on the speakers The magnetic field of the speakers may damage the data on the floppy disks Connectin...

Page 68: ...rophone for more information on its installation and use To connect an external microphone 1 Locate the red Microphone jack on the right side of your notebook 2 Plug the microphone cable into the Microphone jack Verify that your microphone is designed for computer use The microphone should be compliant with the plug in power microphone Connecting Microphone to Microphone Jack Microphone optional T...

Page 69: ...s and other details in the address book and find them when you need them Add tasks to the To Do List prioritize them and assign them due dates Synchronize your data with the software on your notebook to back up your data Track expenses when you are out of the office then transfer the data to your notebook Exchange data with your notebook Wireless LAN Access Point The Wireless LAN Access Point is d...

Page 70: ... which comes with the Wireless LAN Access Point can be purchased separately and is designed for building a wireless LAN environment The Wireless LAN PC Card can be used with or without the Access Point With the Access Point you can build a wireless LAN between computers that are equipped with the Wireless LAN PC Card and gain access to the Internet Without the Access Point you can achieve direct c...

Page 71: ... Notebook The following sections briefly describe how to change your notebook s default settings Displaying the Sony Notebook Setup Screen Controlling Power Management Displaying Battery Information Selecting the Display Mode ...

Page 72: ...en To display the Sony Notebook Setup screen 1 Click Start on the Windows taskbar 2 Point to VAIO and click Sony Notebook Setup 3 Select the tab for the item you want to change See Sony Notebook Setup tabs for more information 4 After you finish making your changes click OK Sony Notebook Setup Screen ...

Page 73: ...ves inserted into your notebook Touchpad When you connect an optional mouse to the Serial port of your notebook you can make your touchpad inactive You can also customize the settings of your mouse using the mouse utility Power On Password Set the password to secure your notebook Enable Ports Enable or disable ports Disabling ports releases resources to the system To change the serial settings cli...

Page 74: ...the Power Management toolbar 1 Right click on the taskbar at the bottom of the screen 2 Select Toolbars from the pop up menu and then click Power Management The Power Management toolbar appears on the taskbar The current profile icon is highlighted on the Power Management toolbar It is the first icon farthest to the left and its appearance changes depending on which power management profile is cur...

Page 75: ...m the list in the left panel 4 Double click an item whose setting you want to change from the list in the right panel 5 Click the desired setting 6 Click the File menu then click Save 7 Click the File menu then click Exit Power Management profiles The PowerPanel utility provides several predefined power management profiles Each profile consists of a group of power management settings that are desi...

Page 76: ...ment Turns off all power management features such as Standby and Hibernate modes You can not change the settings of this profile AC Power The power management state when AC power is in use Similar to the Power Management Off setting Power Management automatically loads the AC profile unless you disable this feature Games Disables the display and the Hard Disk Standby timer Presentation Keeps the d...

Page 77: ...rformance and power requirements for spreadsheet applications Communications Extends battery life by initiating a quick display timeout The Internal modem remains powered You can also establish settings for LCD Video Standby Hard Disk Standby and Standby to optimize power management for your system Automatic Profile Selection Automatically switches to a profile suitable for active applications Do ...

Page 78: ...wer See Power Management profiles for more information Icon Description Standby Puts the system into Standby mode a power management state that saves the state of the system and peripheral devices in memory RAM Power consumption reduces to a minimum and the system remains on To return the system to the active state press any key or the power button on your notebook Hibernate Provides for the lowes...

Page 79: ...en 2 Select Toolbars from the pop up menu then click Battery Information The Battery Information toolbar appears on the taskbar You can also view the total capacity remaining in the battery by placing the pointer over the battery status icon in the task tray on the lower right side of the screen Percentage indicator Displays the percentage of the remaining battery capacity Time indicator Displays ...

Page 80: ...uble click the battery icon on the task tray to display the Battery Information window The screen appears displaying the Battery tab which contains information such as the estimated time to empty and charging time Fully charged Discharging No battery Battery Information Window Battery Icon Battery Status ...

Page 81: ...customize the Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs including modifications to the alarm settings Refer to PowerPanel Help for more information ...

Page 82: ...ed display when the notebook is connected to an external monitor When you connect an external display you can switch the display mode between your notebook s LCD display and the external monitor To select the display mode 1 Click Start then click Control Panel 2 Click Display to access the Display Properties window See Connecting an External Display for more information ...

Page 83: ...raphics Controller Properties dialog box 4 Click the Intel 82815 Graphics Technology tab then click the Graphics Properties button 5 Click the Driver Configuration tab 6 Ensure that the Synchronous Display Mode box is selected then click Apply 7 Click the Device tab Intel 82815 Graphics Controller Properties Screen ...

Page 84: ...n 5 Click Apply The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 To try another selection click or and then click OK to close the UI Design Selector You may not be able to display the notebook LCD screen and an external display or projector at the same time depending on the types of computer displays and projectors you...

Page 85: ...amiliarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Personal injury or equipment damage may result from failure to take these precautions Disconnect the system from its power source and from any telecommunications links networks or modems before you open the system S...

Page 86: ...hold static electricity cellophane wrappers for example Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure Do not open the memory module package until you are ready to install the module The package protects the module from ESD Use the special bag for preventing ESD or use aluminum foil when you store the memory module Typical expan...

Page 87: ...Slide the keyboard toward the LCD display then lift it away slightly 5 Lift the keyboard from the LCD display side then gently turn it over on the touchpad space Be careful not to detach the cable when lifting the keyboard 6 Touch a metal object such as the connector panel on the back of your notebook to discharge any static electricity 7 Slide the memory module out of the slot 8 Gently replace th...

Page 88: ...nter 2 Unplug the notebook and remove the battery packs 3 After the notebook has cooled loosed and remove the two screws with the mark located on the bottom of your notebook Use an appropriate screwdriver 4 Slide the LCD lock lever and lift the cover Slide the keyboard toward the LCD display then lift it away slightly Screws on Bottom of Notebook Lifting the Keyboard ...

Page 89: ... keyboard 6 You must remove the existing memory module before you can install a new module See Removing a Memory Module for instructions 7 Touch a metal object such as the connector panel on the back of your notebook to discharge any static electricity 8 Remove the new memory module from its packaging 9 Slide the memory module into the empty slot Turning the Keyboard Cable ...

Page 90: ...o document title 90 10 Press the module into place until it clicks 11 Gently replace the keyboard then press it into your notebook Be careful not to detach the cable when lifting the keyboard Installing the Memory Module Replacing the Keyboard ...

Page 91: ...Installing a Memory Module 91 12 Close the notebook cover then tighten the screws on the bottom of the computer ...

Page 92: ... Notebook Setup window appears 3 Click the About This Computer tab to view the amount of system memory If the additional memory is not shown repeat these three steps again The amount of memory displayed in the Sony Notebook Setup screen is not always correct The video adapter uses some system memory and that amount of memory does not appear as part of the total memory shown in the Sony Notebook Se...

Page 93: ...tems Inc Acrobat Reader software allows you to view navigate and print electronic documents in Adobe s Portable Document Format PDF an open file format that is intended to preserve the fidelity of documents created on all major computer platforms Adobe Photoshop Elements Adobe Systems Inc Using state of the art image editing tools you can unleash your artistic ability and create digital images for...

Page 94: ...ctronics Inc This image management software makes it fun and easy to edit import and organize your digital pictures in a photo album for rich digital printing to any standard color laser or inkjet printer Digital Print can also be used to make custom CD labels for your audio CDs DVgate Sony Electronics Inc Connect a digital video camera recorder to the i LINK port and capture your own video clips ...

Page 95: ...chnology that will help you get work done more quickly by providing real time context sensitive options for important actions from formatting to error correction Task panes consolidate important tasks into a single integrated view enabling you to conduct searches launch and format documents and view the contents of your Clipboard from one location Microsoft Word Microsoft Corp Microsoft Word makes...

Page 96: ...an create business cards handouts calendars mailing labels and much more PictureGear Sony Electronics Inc This image management software displays images from your hard drive a Sony digital still camera or a Sony Mavica camera The images appear in a convenient light table format so that you can easily view the contents of an entire folder PowerPanel Phoenix Technologies Ltd The PowerPanel utility c...

Page 97: ...nced navigation capabilities allowing you to access and enjoy audio and video programming over the Internet RealPlayer is your gateway to a superb Internet multimedia experience Smart Capture Sony Electronics Inc Smart Capture is a fun new way to send multimedia messages via e mail Smart Capture manages the i LINK connection between your notebook and a Sony Digital Handycam Camcorder that supports...

Page 98: ...Support Agent provides immediate interactive online support with information about your preinstalled software and answers to frequently asked questions VisualFlow Sony Electronics Inc VisualFlow software is a state of the art Sony multimedia browser designed specifically for Memory Stick media It displays any still picture movie or sound file stored in a Memory Stick media in a visually pleasing a...

Page 99: ... you to reinstall individual device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to format the C partition of the hard disk drive then reinstall the operating system and software titles that shipped with your notebook if they become corrupted or are erased Use it to restore the hard disk of the VAIO notebook you purchased This CD rest...

Page 100: ...CD s See To use the System Recovery CD s for more information 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Sony Application Recovery CD in the optical drive The Application Recovery utility loads automatically 3 When the Application Recovery menu appears select the icon for the application you want to restore and then f...

Page 101: ...ic drivers with the Driver Recovery CD 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD in the optical disc drive 3 Click Start in the Windows taskbar and then click Control Panel The Control Panel window appears 4 Click Performance and Maintenance and then click System The System Properties dialog box ap...

Page 102: ...k Turn Off Computer then Restart 9 When the Windows desktop reappears Windows will automatically reinstall the device driver s from the Driver Recovery CD Reinstalling all drivers with the Driver Recovery CD 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD into the optical disc drive 3 Click Start in the ...

Page 103: ...ck Device Manager 6 Click to highlight the device for which you wish to reinstall the driver 7 From the Actions menu choose Properties The Properties dialog box for that device appears 8 Click Reinstall Driver The Hardware Update Wizard appears 9 Click Next The wizard will search for the correct driver on your Driver Recovery CD Properties dialog box ...

Page 104: ...software originally installed on your hard disk drive It can be used only to recover the hard disk of the notebook you purchased The System Recovery utility will perform a Full Restore with Format It formats the hard disk drive then restores all the original software 1 Insert the Sony System Recovery CD in the optical drive 2 Shut down your notebook as described in the Shutting Down Your Notebook ...

Page 105: ...he message Save configuration changes and exit now appears 7 Check that Yes is selected then press the Enter key The notebook restarts from the Recovery CD After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting Windows Insert the Application Recovery CD to automatically complete recovery of your system Recovering Mi...

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Page 107: ...ny PC Support http www sony com pcsupport Consult the following sections Troubleshooting Your Notebook Troubleshooting the Docking Station Troubleshooting the LCD Screen Troubleshooting the Mouse and Touchpad Troubleshooting Drives PC Cards and Peripheral Devices Troubleshooting the Software Troubleshooting the Modem Troubleshooting Audio Troubleshooting the Printer Troubleshooting i LINK devices ...

Page 108: ...ing If you are using an external display check that it is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Take the battery pack off the notebook unplug the power cord and plug it in again then turn on the power If the power control button does not function remove the AC adapter a...

Page 109: ...able If a non bootable floppy disk is in the drive proceed as follows 1 Turn off the notebook then remove the floppy disk 2 Restart the notebook and confirm that Windows starts properly If Windows still does not start follow the steps below to initialize the BIOS 1 Remove any floppy disk from the floppy disk drive 2 Turn off the notebook 3 Remove any peripheral devices connected to the notebook 4 ...

Page 110: ...ow may result in loss of unsaved data On the Windows taskbar click Start select Turn Off Computer and then click Turn Off If you cannot turn off your notebook as described in the preceding step press Ctrl Alt Delete simultaneously and click Turn Off Computer on the Windows Security window If the preceding step does not work press and hold the power button for at least four seconds to turn off the ...

Page 111: ...indows Security window 3 If this procedure does not work press and hold the power button for four seconds or longer to turn off the notebook The sound of my notebook s fan is too loud Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet This setting slows down the CPU speed See PowerPanel Help for more information Why does the System Properties dialog box display a sl...

Page 112: ...ptical drive in the docking station when the docking station is connected to the notebook and the notebook is connected to another computer via an i LINK connection Set the i LINK network switch at the bottom of the docking station to the marked side See If your notebook is connected to the docking station for more information An error message appears while disconnecting the docking station even a...

Page 113: ...nnot remove the disc when the notebook is in power saving mode Return to normal mode then press the Eject button The disc tray does not eject even after I press the Eject button Open the tray by inserting a thin straight object such as a paper clip in the manual eject hole ...

Page 114: ...mode Press and hold the Fn key while pressing F7 several times My LCD screen continues to show the previous screen Press the Windows key and D key twice to refresh the screen The image on my connected external display is not centered or sized properly Use the controls on your external display to adjust the image See the manual that came with your display for more information I want to change the v...

Page 115: ...onal arrow keys to select Programs and then Sony Notebook Setup 2 Select the Touchpad tab using the arrow keys 3 Press Tab to select Enable Touchpad and then press Enter Restart the notebook to activate the touchpad again If your touchpad is interpreting a single tap as a double click adjust the button assignments Follow these steps 1 Press the Windows key and use the directional arrow keys to sel...

Page 116: ... on the Windows Security window to restart the notebook If you cannot restart your notebook as described in the step above press and hold the power button for more than four seconds to turn off the notebook If the pointer does not move while playing a disc press Ctrl Alt Delete simultaneously to stop playback and restart the notebook If you are still experiencing problems check that another mouse ...

Page 117: ...ee video but can not hear audio check all of the following Check that your optical drive does not have the mute setting enabled Check the volume setting in the audio mixer If you are using external speakers check the volume settings and then check the connections between your external speakers and the notebook Click Start then Control panel then System and then Device Manager Verify that the corre...

Page 118: ... using multiple i LINK devices the combination of the connected devices may cause unstable operation In this case proceed as follows 1 Turn off your notebook and all connected devices 2 Disconnect the devices that are not in use 3 Ensure that all other devises are properly connected 4 Restart your notebook My PC Card does not work Check that the PC Card is installed properly Check that the PC Card...

Page 119: ...drive letters of the disk drives in the docking station If this occurs an application you are using may not be able to find files To correct this condition perform one of the following steps Remove the PC Card and restart your notebook and do not insert the PC Card while using that application Change the drive letters of the disk drives of the docking station or of the PC Card Refer to the Windows...

Page 120: ...onnecting a Phone Line for more information Check that the phone line is working by plugging the line in an ordinary phone and listening for a dial tone i LINK is a trademark of Sony used only to designate that a product con tains an IEEE 1394 connection The i LINK connection may vary depend ing on the software applications operating system and compatible i LINK devices All products with an i LINK...

Page 121: ... ISP check the following Ask your phone company to verify that your phone line is free from any line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP check that the ISP is not experiencing technical problems If you have a second phone line availab...

Page 122: ...rged If you have connected an audio cable to the Headphone jack disconnect the cable If you are still experiencing problems use the Driver Recovery CD to reinstall the drivers See To use the Driver Recovery CD s for more information My microphone does not work If you are using an external microphone verify that the microphone is plugged into the Microphone jack See Connecting an External Microphon...

Page 123: ... Start and select Control Panel 2 Click the Printers folder 3 Right click on the icon of the printer that is malfunctioning and select Properties to access the Properties window 4 Click OK to close the Properties window The printer should function properly Ensure that the printer is compatible with the Windows operating system installed on your computer and that it has the correct printer drivers ...

Page 124: ...ection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before con necting compatible i LINK PC peripherals to your system such as a CD RW or har...

Page 125: ... supplied with your notebook 2 Manuals and online help files that may accompany your preinstalled software Most of the manuals for preinstalled software are located on your hard disk drive as online help files You can access the online help files from the Help menu in the specific application A printed manual is available for some applications 3 VAIO Support Agent VAIO Support Agent can be accesse...

Page 126: ... service which requires a fax machine or your fax software provides answers to commonly asked questions You can use this automated service to request a list of available topics then select the topics that you want to receive To contact the Sony fax on demand service call 1 888 4 SONY PC 1 888 476 6972 6 Calling Sony Customer Support Sony provides software support free of charge for 90 days after t...

Page 127: ...techdocs adobe com hours M F 6 A M 5 P M Pacific time Web site http www aol com telephone 800 827 3338 hours 7 days a week 24 hours a day Web site http support earthlink net e mail support earthlink net telephone 800 890 5128 800 890 6356 hours 7 days a week 24 hours a day Web site http www microsoft com support telephone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge fo...

Page 128: ...e http www1 phoenix com pcuser email htm Web site http www intuit com support telephone 800 644 3193 hours 7 days a week 24 hours a day Web site http www apple com telephone 512 674 8700 hours 7 days a week 6 A M 6 P M Pacific time Web site http www realnetworks com telephone 206 674 2681 fax 206 674 3586 e mail http service real com online form hours M F 8 A M 5 P M Pacific time Web site http www...

Page 129: ... Inc Sony Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or find Sony Customer Service on the Web at http www sony com pcsupport Web site http www intervideo com jsp Support jsp e mail support intervideo com ...

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Page 131: ... 72 C cameras digital video recorder 62 canceling commands 11 Caps Lock indicator light 13 CD ROM discs inserting 48 CD ROM drive closing lid 49 choosing display mode 82 coin operated telephones 35 computer 125 expanding capabilities of 69 indicators 12 setup screen 72 troubleshooting 108 119 connecting 48 coin operated telephones 35 digital video camera recorder 62 external speakers 67 floppy dis...

Page 132: ...y troubleshooting 117 E Eject button 47 ejecting diskettes 47 Escape key 11 expanding your notebook capabilities 69 expansion memory configuration 86 external devices display 55 projector 57 speakers 67 F floppy disk drive 46 troubleshooting 117 Fn key 12 combination commands 15 function keys 12 G getting help 125 Guide Mode 22 H handling diskettes 47 hard drive indicator light 13 hard drives inst...

Page 133: ...cting external display 55 selecting 59 switching among 15 mouse troubleshooting 115 mouse properties 18 multiple phone lines 35 N navigation keys 11 network connecting 24 connector 39 port replicator 39 Notebook Setup tabs 73 Num Lock indicator light 13 O operator keys 11 optical drive 48 P party phone lines 35 PBX 35 PC Card inserting 24 troubleshooting 117 using 24 Wireless LAN Access Point 69 P...

Page 134: ...ing up your PC support 125 setup screen About This Computer tab 73 Basic Advanced tab 73 displaying 72 Power On Password tab 73 Printer tab 73 Touchpad tab 73 setup tabs 73 Shift key 12 software troubleshooting 119 Sony Fax on Demand service 126 Sony Notebook Setup screen 72 speakers external 67 troubleshooting 121 Start button 72 support options 125 switching display 15 monitor 15 System Hibernat...

Page 135: ...ck 28 phone line 35 touchpad 17 VAIO Action Setup 19 using PC Card 24 V VAIO Action Setup 19 98 VAIO Action Setup 19 video camera recorder 62 viewing the amount of memory 92 W window design of Sony software 84 Windows key 12 key combinations 13 Wireless LAN Access Point 69 ...

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