What do I do if the pointer doesn't move when I use the mouse?
Make sure another mouse is not installed.
If you are playing a disc, press the
Ctrl
+
Alt
+
Delete
keys simultaneously to stop playback and restart the computer.
If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:
Press the
Windows
key
, and press
U
. When the
Shut Down
window appears, press
R
, and then press
Enter
.
Press the
Ctrl
+
Alt
+
Delete
keys simultaneously. When the
Windows Security
window appears, press the
Right
Arrow
key
to select
Shut Down
. Press
Enter
, then press
R
, and press Enter.
Press and hold the power button. When the computer turns off, press the power button again to restart the
computer.
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