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Why does my computer freeze when I try to read a disc?
The disc your computer is trying to read may be dirty or damaged. Follow these steps:
1.
Restart the computer by clicking
Start
,
Shut Down
, and
Restart
.
2.
Eject the disc from the optical drive.
3.
Examine the disc for dirt or damage. If the disc is dirty, see
How do I maintain CDs and DVDs?
for
instructions on how to clean it.
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