30
Error Messages
Messages appear on the LCD under the following
conditions. Take the remedial actions shown next to the
messages to correct the problem.
Printing is interrupted.
When printing, the
unit discharges several
centimeters of the
white paper and stops.
The print operation
cannot be performed.
The FEED operation
cannot be performed.
When the paper is set
correctly, “EMPTY” is
displayed.
Does the sunlight or incandescent light
that includes strong infrared light
irradiate the paper exit?
t
The unit has an infrared light sensor
that detects the printing paper.
Therefore, when the light directly
irradiates the paper exit, paper
detection may not operate correctly.
Do not expose the paper exit to
light directly.
Symptom
Causes/remedies
Messages
Description and remedy
DOOR
The door panel is open.
t
Close the door panel until it is
locked securely.
EMPTY
•
There is no paper loaded.
•
Paper has been used up.
t
Load some paper. (page 13)
COOLING
The protection circuit that prevents the
thermal head from overheating has
been activated.
t
Wait for the message to disappear.
Printing will then resume
automatically.
LOCK
The menu operation function is locked.
The menu lever, CONTRAST control
and BRIGHT control are disabled.
t
If you want to perform menu
operations or use those controls,
contact the nearest authorized
dealer.
ERROR
The unit has encountered a technical
problem.
t
Restart the unit.
If the display does not disappear,
contact the nearest authorized
dealer.
