Sony SRS-XG300 Manual Download

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Help Guide

Wireless Speaker

SRS-XG300

What can I do to solve a problem?

If the speaker does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide and try any corrective actions listed.

Charge the speaker.
You may be able to resolve some issues by charging the built-in battery.

Restart the speaker.

Initialize the speaker.
This operation restores the settings such as volume, etc. to the default settings, and deletes all pairing information.

Look up information on the issue on the customer support website.

Access the following support home pages to get support information about your speaker:

For customers in Americas:

https://www.sony.com/am/support

For customers in Europe:

https://www.sony.eu/support

For customers in China:

https://service.sony.com.cn

For customers in other countries/regions:

https://www.sony-asia.com/support

If the operations above do not work, consult your nearest Sony dealer.

Related Topic

Restarting the speaker

Initializing the speaker

Summary of Contents for SRS-XG300

Page 1: ...he latest versions of the software pre installed on the speaker and Sony Music Center Getting Started Parts and controls Using the retractable handle Power source charging Charging the speaker Turning the power on Turning the power off Using the BLUETOOTH standby auto power on function Charging a USB device such as a smartphone or iPhone Auto Standby power saving function Lighting function 1 ...

Page 2: ...a BLUETOOTH connection Selecting the quality for music playback via BLUETOOTH connection Codec Terminating the BLUETOOTH connection After use Listening to music of a portable audio device etc Enjoying switching the sound effects Stereo Pair function Listening to music wirelessly with 2 speakers Stereo Pair function Party Connect function Enjoying wireless playback using multiple speakers Party Con...

Page 3: ... to solve a problem Power supply Unable to charge the speaker Unable to turn on the speaker or the speaker suddenly turns off Sound No sound Sound from only one speaker Low sound level Distorted sound Humming or noise in the speaker output No voice or low voice from callers Sound becomes low while in use BLUETOOTH device Unable to pair the speaker with a BLUETOOTH device Speaker output is interrup...

Page 4: ...5 039 104 11 1 Copyright 2022 Sony Corporation Unable to connect the speaker concurrently with 2 devices multipoint connection Reset Restarting the speaker Initializing the speaker 4 ...

Page 5: ...S XG300 Parts and controls power button with indicator 1 CHARGE indicator 2 BLUETOOTH button with indicator 3 MEGA BASS button with indicator STAMINA button with indicator 4 Retractable handle 5 play call button 6 volume buttons 7 5 ...

Page 6: ...icrophone 9 CHARGE OUTPUT DC power output only port 1 10 AUDIO IN jack 2 11 DC IN 5 V port USB Type C 1 12 BATTERY button BATTERY CARE button 13 LIGHT button 14 Cap 15 This port is not compatible with music playback 1 Plugging an audio cable disables audio output from the BLUETOOTH device 2 6 ...

Page 7: ...arry around the speaker by holding retractable handle equipped with the speaker Raise the handle by holding its middle section Put your finger into the center dent under the handle and then hold and raise the handle 1 Push in the middle section of the handle to retract the handle 2 7 ...

Page 8: ... speaker avoid exerting excessive force on the handle to prevent deforming or damage When using the speaker do not hang the handle on a hook or equivalent to avoid the risk of deformation or damage When retracting the handle be sure to prevent any of your fingers from being caught under the handle When the handle is sprinkled with sand rinse the sand thoroughly off with water 5 039 104 11 1 Copyri...

Page 9: ...e speaker for about 2 seconds places the speaker into Battery Care mode and you hear voice guidance Battery Care mode ON from the speaker Pressing and holding the BATTERY button BATTERY CARE button once again for about 2 seconds brings the speaker out of Battery Care mode and you hear voice guidance Battery Care mode OFF from the speaker You can place bring the speaker into out of Battery Care mod...

Page 10: ...ry power displayed on the iPhone may vary from the actual remaining battery power of the speaker Consider this information as a reference Checking the built in battery level of the rechargeable built in battery After pressing the BATTERY button behind the cap on the rear side of the speaker when the speaker is turned on the voice guidance listed below is output from the speaker depending on the re...

Page 11: ... AC adaptor capable of delivering an output current of 3 0 A be sure to use a USB Type C cable compliant with the USB standard that supports the battery charging current of 3 0 A Note When you use the speaker at a loud volume the built in battery may run low even if the speaker is connected to an AC outlet If you want to use the speaker while charging lower the volume of the speaker Otherwise turn...

Page 13: ...automatically turns off In such a case charge the speaker If the CHARGE indicator flashes in orange 3 times and goes out when you turn on the speaker the built in battery is empty and needs to be charged Related Topic Turning the power off Charging the speaker Turning on off the speaker s light Lighting function 5 039 104 11 1 Copyright 2022 Sony Corporation Press the power button The power indica...

Page 14: ...ng off the speaker lights the power indicator in orange and activates the BLUETOOTH standby function Related Topic Auto Standby power saving function Using the BLUETOOTH standby auto power on function 5 039 104 11 1 Copyright 2022 Sony Corporation Press the power button The power indicator and BLUETOOTH indicator turn off 1 At the time of purchase the BLUETOOTH standby function is deactivated 14 ...

Page 15: ...nnected to an AC outlet by the supplied AC adaptor While the speaker is running only on power from the rechargeable built in battery the BLUETOOTH standby function is deactivated Pair the speaker with a BLUETOOTH device in advance If pairing information is not stored in the speaker such as when the speaker is used for the first time after purchase the speaker will not enter the BLUETOOTH standby m...

Page 16: ...nge while the speaker is turned off Provided that the speaker is connected to an AC outlet by the supplied AC adaptor Related Topic Charging the speaker Turning the power on About the indicators 5 039 104 11 1 Copyright 2022 Sony Corporation Tap Settings 4 Tap Power Option 5 Tap the check box for Bluetooth Standby to select the check box The selected check box indicates that the BLUETOOTH standby ...

Page 17: ...e connected USB cable is not possible Do not charge the speaker s built in battery in places where the speaker is likely to have water splashed on it The supplied AC adaptor as well as the jack and ports USB AUDIO IN behind the cap are designed neither for waterproof nor for dustproof After you disconnect the USB cable from the speaker upon completion of battery charging be sure to close the cap s...

Page 19: ...de No operation on the speaker No music sound is played on an audio device connected to the AUDIO IN jack or the music sound of an audio device connected to the AUDIO IN jack is too small Hint You can turn on or off the Auto Standby function by using Sony Music Center Note While the speaker is connected with an Android smartphone or an iPhone via HFP Hands free Profile BLUETOOTH connection the Aut...

Page 21: ...e lighting function Hint By using the Illumination function on Sony Music Center you can turn on off the lighting function or choose the various lighting modes Note When the speaker s light seems bright or glaring turn up the room lights or turn off the lighting function Be sure to close the cap completely after using the LIGHT button The cap plays a very important role in maintenance of the water...

Page 23: ...in battery sufficiently To avoid any sudden loud sound output from the speaker turn down the volume of both the BLUETOOTH device and the speaker or stop music playback Depending on the BLUETOOTH device the volume of the device may be synchronized with the speaker volume when music playback starts after a BLUETOOTH connection is established between the BLUETOOTH devices and the speaker Prepare the ...

Page 24: ... after it is turned on For details refer to the operating instructions supplied with your BLUETOOTH device When the indicator stays lit The speaker has been connected to the BLUETOOTH device To connect to other BLUETOOTH devices follow one of the procedures below To pair the speaker with a second or subsequent BLUETOOTH device when the speaker has pairing information of other BLUETOOTH devices pro...

Page 25: ...lier The pairing mode of the speaker is released after about 5 minutes and the BLUETOOTH indicator flashes slowly However when the speaker has no pairing information such as at the factory settings the pairing mode is not released If the pairing mode is released before finishing the process repeat from step Perform the pairing procedure on the BLUETOOTH device to detect the speaker When a list of ...

Page 26: ...be able to connect your BLUETOOTH device In this case erase the pairing information of the speaker on your BLUETOOTH device and then perform the pairing procedure again When an audio cable is connected to the speaker s AUDIO IN jack while the speaker and the BLUETOOTH device have been connected via BLUETOOTH connection sound from the BLUETOOTH device is not output from the speaker the hands free f...

Page 27: ...o the following before starting Place your computer within 1 m 3 2 ft of the speaker Connect the speaker to an AC outlet with the supplied AC adaptor Or charge the rechargeable built in battery sufficiently Prepare the operating instructions supplied with the computer for reference To avoid any sudden loud sound output from the speaker turn down the volume of both the BLUETOOTH device and the spea...

Page 28: ...proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before proceed to step Depending on the BLUETOOTH device the speaker may be reconnected with the device right after it is turned on For details refer to the operating instructions supplied with your BLUETOOTH device When the indicator stays lit The speaker is already connected with one...

Page 29: ...e BLUETOOTH indicator starts double flashing pairing mode 3 Wake the computer up if the computer is in standby sleep or hibernation mode 4 Register the speaker to the computer For Windows 10 5 Click the Start button then Settings 1 Click Devices 2 Click the Bluetooth other devices tab click the Bluetooth switch to turn on the BLUETOOTH function and then click Add Bluetooth or other device 3 Click ...

Page 30: ...es automatically and Connected music or Connected voice music will be displayed on the screen Proceed to step 6 Right click on Start and then click Control Panel When All Control Panel Items is displayed select Devices and Printers If the Control Panel screen appears instead of All Control Panel Items select Large icons or Small icons from the View by menu in the top right corner of the screen 1 C...

Page 31: ...ark will appear in the bottom left of the SRS XG300 icon during installation When the mark disappears driver installation is complete Proceed to step 5 Depending on the computer installation may take time If driver installation takes too much time the Auto Standby function of the speaker will cause it to turn off automatically If this happens turn on the speaker again 4 Right click on SRS XG300 in...

Page 32: ...ep If there is not a checkmark green on SRS XG300 Stereo proceed to step 7 If SRS XG300 Stereo does not appear right click on the Sound screen and select Show Disabled Devices from the menu that appears Then proceed to step 7 6 Right click on SRS XG300 Stereo and select Connect from the menu that appears 7 32 ...

Page 33: ...RS XG300 Stereo select Disable for the Default Device that currently has a checkmark green Follow the on screen instructions to establish a BLUETOOTH connection When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit 6 33 ...

Page 34: ...on is replaced by the information of the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your computer In this case erase the pairing information of the speaker on your computer and then perform the pairing procedure again The sp...

Page 36: ...Do the following before starting Place your computer within 1 m 3 2 ft of the speaker Connect the speaker to an AC outlet with the supplied AC adaptor Or charge the rechargeable built in battery sufficiently Prepare the operating instructions supplied with the computer for reference To avoid any sudden loud sound output from the speaker turn down the volume of both the BLUETOOTH device and the spe...

Page 37: ...proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before proceed to step Depending on the BLUETOOTH device the speaker may be reconnected with the device right after it is turned on For details refer to the operating instructions supplied with your BLUETOOTH device When the indicator stays lit The speaker is already connected with one...

Page 38: ...g pairing mode 3 Search for the speaker on the computer 4 Click System Preferences Bluetooth in the taskbar on the right bottom of the screen 1 Select SRS XG300 from the Bluetooth screen then click Pair 2 Follow the on screen instructions to establish a BLUETOOTH connection When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of...

Page 39: ...dy paired with 8 devices and another device is to be paired The speaker can be paired with up to 8 devices When a new device is paired in addition to 8 paired devices the pairing information of the earliest device connected via a BLUETOOTH connection is replaced by the information of the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is init...

Page 40: ... to music from the BLUETOOTH device disconnect the audio cable from the speaker s AUDIO IN jack When using the Stereo Pair function or the Party Connect function you cannot use the multipoint connection capability Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices multipoint connection Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connect...

Page 41: ...es iPhone devices You can keep both of the 2 smartphones iPhone devices on standby for an incoming call while listening to music playing on one of the smartphones iPhone devices and receive an incoming call to either of the smartphones iPhone devices when it arrives Connecting the speaker concurrently with 2 devices via BLUETOOTH connection Connect the speaker with the first BLUETOOTH device For d...

Page 42: ...n that was used for the previous playback To play music on the other second device in multipoint connection operate the second one to start music playback Depending on the condition you may still hear music playing on the same first device from the speaker after you operate the second device to start playback In such a case stop the playback on the first one Then you can listen to music playing on...

Page 43: ...BLUETOOTH Device1 Disconnected When the BLUETOOTH connection with the second device is disconnected BLUETOOTH Device2 Disconnected When the BLUETOOTH connection with the first device is disconnected and replaced by the BLUETOOTH connection established with the third device BLUETOOTH Device1 Replaced When the BLUETOOTH connection with the second device is disconnected and replaced by the BLUETOOTH ...

Page 44: ...nding on the BLUETOOTH device adjusting the volume of the speaker may not be possible on the BLUETOOTH device while playback on the device is stopped paused When an audio cable is connected to the AUDIO IN jack disconnect the cable While an audio cable is connected to the AUDIO IN jack you do not hear music from any BLUETOOTH device 1 Connect the speaker with the BLUETOOTH device When the BLUETOOT...

Page 45: ... incorrectly to the operations on the speaker While music playback is in progress on a BLUETOOTH device do not connect a device to the AUDIO IN jack Connecting a device to the AUDIO IN jack automatically places the speaker into AUDIO IN mode and you do not hear music from any BLUETOOTH device While the speaker has a device connected to the AUDIO IN jack you can still listen to music from the BLUET...

Page 46: ...BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connected device Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker the communication environment or the usage environment Related Topic Terminating the BLUETOOTH connection After use Charging the speaker 5 039 104 11 1 Copyright 2022 Sony Corporation 46 ...

Page 47: ...aker is located nearby the speaker may be connected automatically with the device In such a case the BLUETOOTH indicator on the speaker lights up in blue Change the BLUETOOTH connection quality When using the buttons of the speaker Hint As long as the speaker is connected to an AC outlet by the supplied AC adaptor you can change the BLUETOOTH connection quality while the speaker is turned off as w...

Page 48: ...to the Priority on Stable Connection preference Related Topic Using the BLUETOOTH standby auto power on function What you can do with Sony Music Center 5 039 104 11 1 Copyright 2022 Sony Corporation Tap Music Center on your smartphone etc to start up the application Music Center 2 Tap SRS XG300 3 Tap Settings Sound Bluetooth Connection Quality and then select Priority on Sound Quality or Priority ...

Page 49: ...H device For details refer to the operating instructions supplied with the device Turn off the BLUETOOTH device Turn off the speaker Hint When using the Stereo Pair function if you turn off one speaker the other speaker is automatically turned off The BLUETOOTH connection between them is disconnected When you finish playing music the BLUETOOTH connection may terminate automatically depending on th...

Page 50: ... an audio cable commercially available For connection use an audio cable with a stereo mini plug no resistance 1 at both ends 1 If you use an audio cable with stereo mini plugs with significant resistance the sound may be lower Therefore make sure you use a cable with stereo mini plugs without resistance 1 Turn on the speaker The power indicator lights up in green 2 2 If a BLUETOOTH device that ha...

Page 51: ...de you can set it up for the Stereo Pair function or the Party Connect function with Sony Music Center as well Upon completion of the setup however the speaker is automatically placed into BLUETOOTH mode When connecting a portable audio device to the AUDIO IN jack and playing music you cannot use the buttons on the speaker to perform operations such as pause skip to the beginning of the next track...

Page 52: ...52 ...

Page 53: ... Center tap SRS XG300 Settings Sound Sound Effect LIVE SOUND Setting the equalizer setting to your preference CUSTOM To use the speaker with less power consumption of the rechargeable battery STAMINA You can take either of the following procedures for setup At the time of purchase the STAMINA power option is deactivated Press and hold the MEGA BASS STAMINA button on the speaker for about 2 seconds...

Page 54: ...RS XG300 Settings Power Option and then select STAMINA While the STAMINA power option is activated the lighting function and the sound effects including MEGA BASS are deactivated 5 039 104 11 1 Copyright 2022 Sony Corporation 54 ...

Page 55: ...ile the speaker is in AUDIO IN mode you can set it up for the Stereo Pair function with Sony Music Center as well Upon completion of the setup however the speaker is automatically placed into BLUETOOTH mode Connecting a portable audio device or an equivalent to the AUDIO IN jack automatically places the speaker into AUDIO IN mode and deactivates the Stereo Pair function To avoid any sudden loud so...

Page 57: ...f the speaker varies depending on the type of the speaker that is set up as the first speaker When using the Party Connect function the codec automatically switches to SBC Note While the Party Connect function is in use the speaker is not capable of outputting the music playing on the device that is connected to the AUDIO IN jack by an audio cable While the speaker is in AUDIO IN mode you can set ...

Page 58: ...e speaker into AUDIO IN mode and deactivates the Party Connect function When watching movies using the Party Connect function there may be a gap between video and audio Related Topic Installing Sony Music Center Updating the pre installed software 5 039 104 11 1 Copyright 2022 Sony Corporation 58 ...

Page 59: ...ETOOTH connection 1 Start up a video call application on the computer 2 View the settings 1 of the video call application For video calls on the computer select the BLUETOOTH profile not for music playback A2DP but for phone talking HFP connection While the BLUETOOTH profile for music playback A2DP connection is selected phone talking may not be available For the speaker settings select Headset ea...

Page 60: ...ows Connecting with a computer via a BLUETOOTH connection Mac Connecting the speaker concurrently with 2 BLUETOOTH devices multipoint connection Terminating the BLUETOOTH connection After use What can I do to solve a problem 5 039 104 11 1 Copyright 2022 Sony Corporation 60 ...

Page 61: ...e set on the speaker Ring tone set on the smartphone or mobile phone Ring tone set on the smartphone or mobile phone only for a BLUETOOTH connection Connect the speaker with a smartphone or mobile phone When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit When using the Ste...

Page 62: ... speaker Noise may result if the speaker and the smartphone or mobile phone are too close If an audio cable is connected to the AUDIO IN jack of the speaker you cannot listen to music of the BLUETOOTH device However when the BLUETOOTH connection is active the hands free function is available If no ring tone is heard via the speaker The speaker may not be connected with a smartphone or mobile phone...

Page 63: ...ion system or applications installed some functions of hands free calling may not be used correctly Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection After use Making a call 5 039 104 11 1 Copyright 2022 Sony Corporation 63 ...

Page 64: ...ETOOTH indicator changes from flashing to lit When using the Stereo Pair function or the Party Connect function Connect to the speaker of which the BLUETOOTH indicator flashes in blue In the following steps and operations during a hands free call operate the speaker that is connected to the smartphone or mobile phone 1 Operate the smartphone or mobile phone to make a call When you make a call play...

Page 65: ... cable is connected to the AUDIO IN jack of the speaker you cannot listen to music of the BLUETOOTH device However when the BLUETOOTH connection is active the hands free function is available Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection After use Receiving a call 5 039 104 11 1 Copyright 2022 Sony Corporation While the phone is ringing or a phone...

Page 66: ...DIO IN jack for playback Switching Bluetooth Connection Quality Priority on Sound Quality Priority on Stable Connection Multipoint connection concurrent connection with 2 BLUETOOTH devices management Viewing the update or version of the speaker s software Operations including establishment and disconnection of connections with BLUETOOTH devices etc Note What you can control with Sony Music Center ...

Page 67: ...th 2 BLUETOOTH devices multipoint connection Selecting the quality for music playback via BLUETOOTH connection Codec Listening to music wirelessly with 2 speakers Stereo Pair function Enjoying wireless playback using multiple speakers Party Connect function Updating the pre installed software 5 039 104 11 1 Copyright 2022 Sony Corporation 67 ...

Page 68: ...sure to use the latest version of Sony Music Center If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection or if there is a problem such as no sound being emitted uninstall Sony Music Center and try to connect via the BLUETOOTH connection again For details about Sony Music Center refer to Google Play Play Store or the App Store Related Topic What you can do with Sony M...

Page 69: ...ny audio devices compatible with Fiestable from smartphones etc Available controls DJ Control You can include DJ like sound effects Isolator etc in the music that is currently playing Illumination You can set the lighting function Motion Control You can perform sound operations by shaking the smartphone 69 ...

Page 70: ...st You and your guests can add favorite songs to a playlist from multiple BLUETOOTH devices Hint What you can control with Fiestable varies depending on the connected device The specification and design of the app may change without notice Note For Apple iOS devices the speaker is compatible with iOS 10 0 or later A BLUETOOTH connection is not available on the devices with iOS 9 x or earlier 5 039...

Page 71: ...vices with iOS 11 0 or later Installation is not available on the devices with iOS 10 x or earlier Note Be sure to use the latest version of Fiestable Related Topic What you can do with Fiestable 5 039 104 11 1 Copyright 2022 Sony Corporation Download Fiestable from Google Play Play Store or the App Store and install it 1 When the installation is completed start Fiestable from the Sony Music Cente...

Page 72: ... to the operating instructions supplied with the Android smartphone For details on the Google app refer to the operating instructions or support website of the Android smartphone or website of Google Play Play Store Note The latest version of the app may be required The Google app may not be activated from the speaker depending on specifications of the Android smartphone 1 Connect the speaker to t...

Page 73: ...ration Turn on Siri On the iPhone select Settings Siri Search and enable Listen for Hey Siri The operation above is an example For details refer to the operating instructions supplied with the iPhone For details on Siri refer to the operating instructions or support website of the iPhone 1 Connect the speaker to the iPhone via BLUETOOTH connection 2 While the speaker is connected with the iPhone v...

Page 74: ... times and turns off If the CHARGE indicator flashes 3 times and turns off when you turn on the speaker the built in battery is empty and needs to be charged Turns off The speaker is turned off Lights up green The speaker is turned on Lights up orange The speaker is turned off The speaker is set to the BLUETOOTH standby mode Flashes green or orange Each time you press the volume buttons the indica...

Page 75: ...built in battery all over again For details see Notes on charging Triple flashes orange An abnormality such as invalid button operation or disconnection of a BLUETOOTH connection is detected an electric circuit error Follow the steps described in Restarting the speaker to restart the speaker Quadruple flashes orange The software update was canceled by Sony Music Center The software update failed D...

Page 76: ...you can do with Sony Music Center 5 039 104 11 1 Copyright 2022 Sony Corporation Lights up The sound effect is set to MEGA BASS Turns off The sound effect is set to other than MEGA BASS Lights up The sound effect is set to STAMINA Turns off The sound effect is set to other than STAMINA 76 ...

Page 77: ... start up the application Music Center 3 Tap SRS XG300 When a new version of the software is released an update notice is displayed on the Sony Music Center screen 4 Follow the instructions on the screen to update As the software update progresses the activity of the green power indicator changes from 5 flashes to 4 flashes a single flash and then unlit Depending on the situation you may not be ab...

Page 78: ...k on The speaker will recover from the error state Note When an attempt to update the software fails charge the rechargeable built in battery until it is charged 40 or more Related Topic Charging the speaker About the indicators 5 039 104 11 1 Copyright 2022 Sony Corporation 78 ...

Page 79: ...e subject to strong vibration Place this speaker on a flat level surface When placed on a sloped surface the speaker may fall over or fall off the surface due to its own vibration resulting in injuries malfunctions or performance degradation Depending on the conditions where this speaker is placed it may fall over or fall off the surface Do not leave any valuables near the speaker This speaker is ...

Page 80: ...f the speaker is used or left in outside the above range the speaker may automatically stop to protect internal circuitry If you use this speaker for a long time the temperature of this speaker may rise but it is not a malfunction At high temperature the charging may stop or the volume may reduce to protect the battery Even if you do not intend to use the speaker for a long time charge the battery...

Page 81: ...ean that the rechargeable built in battery has expired The life span of the rechargeable built in battery differs depending on the usage environment and storage method Caution When the speaker detects an abnormality such as the following while charging the built in battery the power indicator starts double flashing in orange Ambient temperature exceeds the range of 5 C 35 C 41 F 95 F When charging...

Page 82: ...nd the procedure is not applicable to home built computers In an extremely cold or hot environment charging stops for safety If charging takes a long time it also makes charging of the speaker stop To resolve these issues disconnect the AC adaptor from the speaker and connect it again within an operating temperature between 5 C and 35 C 41 F and 95 F At high temperature the charging may stop or th...

Page 83: ... never use the speaker in a place subject to high temperatures such as in a sauna or near a heat source Handle the cap with care The cap plays a very important role in maintenance of the water resistant and dustproof performance When using the speaker make sure that the cap is closed completely When closing the cap be careful not to allow foreign objects inside If the cap is not closed completely ...

Page 85: ...y soft cloth to drain the collected water inside the speaker Then dry the speaker in an airy place until no moisture remains The sound quality may change when water enters the speaker or passive radiator section of the speaker It is not malfunction Wipe off the moisture on its surface and put the speaker on a dry soft cloth to drain the collected water inside the speaker Then dry the speaker in an...

Page 86: ...ion is in use near the speaker Interference from other devices Because BLUETOOTH devices and wireless LAN IEEE802 11b g use the same frequency 2 4 GHz microwave interference may occur and result in communication speed deterioration noise or invalid connection if the speaker is used near a wireless LAN device Interference to other devices Microwaves emitted from a BLUETOOTH device may affect the op...

Page 87: ...vices may not be connected or work correctly depending on the features or specifications of the device Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker the communication environment or the usage environment A device with a built in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts Locate the speaker...

Page 88: ...rs after our last shipment of this product by applying through the form at the following URL This offer is valid to anyone in receipt of this information https oss sony net Products Linux Please note that Sony cannot answer or respond to any inquiries regarding the content of this source code Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the A...

Page 89: ...stered in the U S and other countries App Store is a service mark of Apple Inc registered in the U S and other countries IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license USB Type C and USB C are registered trademarks of USB Implementers Forum Microsoft Windows and Windows Media are registered trademarks or trademarks of Microsoft Corporat...

Page 90: ...volume etc to the default settings and deletes all pairing information Look up information on the issue on the customer support website Access the following support home pages to get support information about your speaker For customers in Americas https www sony com am support For customers in Europe https www sony eu support For customers in China https service sony com cn For customers in other ...

Page 91: ...r is connected securely to an AC outlet Charge the speaker in an ambient temperature between 5 C and 35 C 41 F and 95 F Be aware that the room temperature may fall to 5 C 41 F or lower depending on the season for example especially in wintertime Related Topic Charging the speaker About the indicators Notes on charging 5 039 104 11 1 Copyright 2022 Sony Corporation 91 ...

Page 92: ... battery may be empty or running low Connect the speaker to an AC outlet with the supplied AC adaptor for battery charging The Auto Standby function may have been activated Deactivate the Auto Standby function Related Topic Charging the speaker Auto Standby power saving function 5 039 104 11 1 Copyright 2022 Sony Corporation 92 ...

Page 93: ...sure the audio output setting of the computer is set for a BLUETOOTH device Check that the speaker has established BLUETOOTH connection with the BLUETOOTH device Pair the speaker and the BLUETOOTH device again Before connecting multiple speakers via BLUETOOTH connection for the Stereo Pair function or the Party Connect function update the pre installed software to the latest version on each and ev...

Page 94: ...you cannot connect the speaker and a BLUETOOTH device via BLUETOOTH connection uninstall Sony Music Center and install it again When receiving making a phone call check that output of the BLUETOOTH device is set for the speaker Depending on the app being used on the connected BLUETOOTH device you may hear no sound In such a case close the app and start it once again This may help for solving the i...

Page 95: ...come low in the event that the rechargeable built in battery is running out of power and the CHARGE indicator flashes slowly This however does not indicate a malfunction When the ambient temperature of the speaker is high If the sound becomes low while in use follow the procedure below Related Topic Charging the speaker 5 039 104 11 1 Copyright 2022 Sony Corporation Turn off the speaker 1 Charge t...

Page 96: ...ng in blue press the BLUETOOTH button You hear voice guidance BLUETOOTH pairing and the BLUETOOTH indicator starts double flashing pairing mode Once the speaker is initialized an iPhone may not be able to connect to the speaker In this case delete pairing information on the iPhone then pair them again Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on the devic...

Page 97: ... from a device such as a microwave oven and a wireless LAN access point There are some BLUETOOTH devices that can have the BLUETOOTH connection quality changed If your device is compatible with this function select Priority on Stable Connection SBC for the BLUETOOTH connection quality For details refer to the operating instructions supplied with the device Select Priority on Stable Connection SBC ...

Page 98: ...st version before setting up the Stereo Pair function For details about Sony Music Center refer to the following URL https www sony net smcqa Make sure that the 2 speakers to connect for the function are located within 1 m 3 2 ft from each other While music playback is in progress stop the playback before setting up the Stereo Pair function Related Topic Listening to music wirelessly with 2 speake...

Page 99: ...ating the pre installed software Update Sony Music Center to the latest version before setting up the Party Connect function For details about Sony Music Center refer to the following URL https www sony net smcqa Make sure that all of the speakers to connect for the function are located within 1 m 3 2 ft While music playback is in progress stop the playback before setting up the Party Connect func...

Page 100: ...Center to add a new speaker For details about Sony Music Center refer to the following URL https www sony net smcqa While music playback is in progress stop the playback before setting up the Party Connect function Related Topic Enjoying wireless playback using multiple speakers Party Connect function 5 039 104 11 1 Copyright 2022 Sony Corporation 100 ...

Page 101: ...Pair function or the Party Connect function you cannot use the multipoint connection capability Depending on the BLUETOOTH device you may not be able to use the multipoint connection capability Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices multipoint connection 5 039 104 11 1 Copyright 2022 Sony Corporation 101 ...

Page 102: ...tc The speaker is turned off during the restart process and then turned back on upon completion of the process Note Restarting the speaker does not delete its pairing information The pairing information however is stored on the speaker when the speaker is turned off After pairing the speaker with a new device turn off the speaker and turn it back on and then restart the speaker Restarting the spea...

Page 103: ... hold the play call button and the MEGA BASS button until the speaker turns off 5 seconds or more The speaker is initialized Settings such as volume etc are restored to the default settings and all pairing information is deleted Note The speaker cannot be initialized while the power is off Related Topic Pairing and connecting with BLUETOOTH devices Restarting the speaker 5 039 104 11 1 Copyright 2...

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Sony SRS-XG300, Manual

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