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Sony SRG-H40UH Operating Instructions Manual Download Page 45

45

Appendix

Message List

The following messages and indications may appear on this camera. Perform the following as necessary.

Camera Lamp Display

Camera Screen Display (OSD Menu)

Lamp status

Description and solution

STANDBY lamp (orange) is flashing.

An error has occurred in the camera. Details of the error are displayed in the 
main menu. Check the details of the error before solving the problem.

Message

Description and solution

PAN-TILT ERROR!

The movement of the camera has stopped due to an error in the pan-tilt 
driving unit. Reset the pan/tilt position. Or, turn off and on the camera.

MEMORY FAULT!

The memory of the camera has been damaged.
Turn off the camera and contact the Sony Service Center or your licensed Sony 
dealer.

Summary of Contents for SRG-H40UH

Page 1: ...ideo Camera Operating Instructions Software Version 1 00 Before operating the unit please read this manual thoroughly and retain it for future reference SRG X40UH SRG H40UH 5 045 278 11 1 2022 Sony Corporation ...

Page 2: ...e cameras to a single remote controller not supplied 20 Connecting a commercially available video switcher 21 Operations Using the Supplied Infrared Remote Commander Before Starting Operations 22 Turning on the Power 22 Operating Multiple Cameras Using the Infrared Remote Commander 22 Pan Tilt Operation 23 Zoom Operation 24 Adjusting the Camera 24 Focusing on a subject 24 Shooting with back lighti...

Page 3: ...er Notes for all aspects of the menu 44 Configuration of the Administrator Menu 44 Firmware Update Menu 44 Password Menu 44 Appendix Message List 45 Camera Lamp Display 45 Camera Screen Display OSD Menu 45 Troubleshooting 46 Items Stored in the Preset 47 Pan Tilt Zoom Focus Settings 47 Camera Settings 47 Specifications 49 Dimensions 51 SYSTEM SELECT switch settings 52 Pin array of the VISCA RS 422...

Page 4: ... NO WARRANTY WITH REGARD TO THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL THE SOFTWARE OR SUCH OTHER INFORMATION IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER BASED ON TORT CONTRACT OR O...

Page 5: ...upward to 90 degrees and downward to 20 degrees which allows the camera to remotely shoot wide areas The camera pans and tilts at a speed of between 0 5 and 101 degrees maximum speed per second and it also pans and tilts at a maximum speed of 300 degrees per second in the preset operation Zoom performance for capturing distant subjects For SRG X40UH H40UH in addition to 20 optical zoom Sony s 2 Cl...

Page 6: ...when the POWER button on the supplied remote commander is pressed and the camera enters the standby mode This lamp flashes while the firmware is being updated This lamp also flashes when there is a problem with the camera Back SYSTEM SELECT switch Used to select the video signal format to be output from the HDMI OUT and VIDEO OUT terminals When the SYSTEM SELECT switch is set to 6 the value set fo...

Page 7: ...k is connected by 100BASE TX It is turned off when the network is connected by 10BASE T or the network is disconnected It flashes in green during network communication Factory settings for network IP address 192 168 0 100 Subnet mask 255 255 255 0 Default gateway 192 168 0 254 Name CAM1 User name admin Password Admin_1234 When connecting this product to a network connect via a system that provides...

Page 8: ...djustment or exposure compensation settings DATA SCREEN button Press this button to display the main menu PAGE Press it again to close the menu If you press the button when a lower level menu is selected the display goes back to a higher level menu Note You cannot perform pan tilt zoom operations while the menu is displayed PAN TILT button Press the arrow buttons to pan or tilt the camera Press th...

Page 9: ...LT RESET button Press this button to reset the pan tilt position ZOOM buttons Use the SLOW button to zoom slowly and the FAST button to zoom quickly Press the T telephoto side of the button to zoom in and the W wide angle side to zoom out Installing batteries in the remote commander Required batteries Two R6 size AA batteries are required for the remote commander To avoid the risk of explosion use...

Page 10: ...cal system examples with the required components and the main usage of each system Operating a Single Camera Using the Supplied Remote Commander What you can do with this system Operate the camera readily from a short distance System Configuration Note Use an authenticated HDMI cable Remote commander supplied Video monitor Video signal Signal flow ...

Page 11: ...m Operate the camera using the USB control application installed on a computer System Configuration Notes When controlling via the USB set up the USB control in SYSTEM CONTROL using the remote controller page 38 Use an authenticated USB cable Video signal Control signal Computer ...

Page 12: ...erform pan tilt and zoom operations using the joystick of the remote controller System Configuration Note When controlling via VISCA or VISCA Over IP set each item in SYSTEM CONTROL using the remote controller page 38 Remote controller Video monitor Video signal Remote Control VISCA signal Signal flow ...

Page 13: ...with a single remote controller Perform pan tilt and zoom operations using the joystick System Configuration Note When controlling via VISCA or VISCA Over IP set each item in SYSTEM CONTROL using the remote controller page 38 Remote controller Video monitor Video switcher Video signal Signal flow Remote Control VISCA signal Tally contact signal For the RS 422 connection ...

Page 14: ...ing the camera on the ceiling Using the supplied ceiling bracket A B wire rope and screws you can attach the camera to the ceiling When you install the camera always install it on a level ceiling If you install it on a sloping or uneven ceiling make sure that the place where you install it is within 15 degrees of the horizontal CAUTION Entrust installation to an experienced contractor or installer...

Page 15: ...re on the ceiling bracket B as illustrated below with the supplied screws M3 8 2 Attach the ceiling bracket B to the ceiling When attaching the ceiling bracket B to the ceiling it is recommended to fix at the 4 positions illustrated below There are elongated holes for the screws along the rounded edges of the ceiling bracket B Later the front of the camera will be positioned along this edge Face t...

Page 16: ...rmly 6 1Connect the cables to the terminals at the back of the camera Notes Make sure no load is applied to the connectors of the cables For measures that prevent the HDMI cable from being pulled out proceed to 6 2 after connecting the HDMI cable Then connect all the other cables 6 2To prevent the HDMI cable from coming off mount the HDMI cable fixing plate with the supplied screw single M2 6 6 bl...

Page 17: ...settings How to remove the camera 1 Remove the 3 screws used to attach the camera in step 5 of How to install the camera 2 While pushing the entire camera up towards the ceiling move the camera to the front The hooks will disengage and you can remove the camera Connecting the Camera Connecting to an AC power supply Connect the camera to an AC outlet using the supplied AC adapter and power cord 1 C...

Page 18: ...pter and PoE power supply connected at the same time When power is supplied from PoE the POWER lamp green flashes until the initial verification process is complete The lamp flashes for approximately 1 minute However this length of time differs depending on the power supply device When the network camera is powered by a PoE power supply do not route the wiring outdoors If a device not compatible w...

Page 19: ...ns of the remote controller Using VISCA over IP LAN terminal Connecting a single camera to a remote controller directly Use a cross network cable Using the VISCA RS 422 terminal A remote controller can be connected via the VISCA RS 422 terminal The VISCA RS 422 allows connections of up to 1 2 km in length Use straight network cable HDMI cable not supplied To HDMI input terminal Video monitor USB c...

Page 20: ...ils see the operating instructions of the remote controller Using the VISCA RS 422 terminal Up to 7 cameras can be connected via the VISCA RS 422 terminal The VISCA RS 422 allows connections of up to 1 2 km in length Use straight network cables Note When RM IP10 is used make a connecting cable using the camera and the RS 422 terminal board connectors supplied with the remote controller When you ma...

Page 21: ... commercially available video switcher For the connection to the video switcher refer to the operating instructions of the switcher Use straight network cables Network cable commercially available HUB commercially available Network cable commercially available Network cable commercially available Network cable commercially available Network cable commercially available HDMI cable not supplied Netw...

Page 22: ... position stored as PRESET 1 2 Turn on the peripheral devices If the POWER button on the remote commander is pressed while the camera is turned on the camera goes into the standby mode The POWER lamp turns off and the STANDBY lamp turns on Note Wait at least 10 seconds if you want to turn on the camera again after putting it in the standby mode Operating Multiple Cameras Using the Infrared Remote ...

Page 23: ...ample when you change the direction of the camera while checking the picture on the screen In such cases press the 2 REV button while holding down the L R DIRECTION SET button To reset the setting press the 1 STD button while holding down the L R DIRECTION SET button Note The above setting changes only the signal emitted from the remote commander and does not change the setting of the camera itsel...

Page 24: ...r the FAR or the NEAR button to adjust the focus Shooting with back lighting When you shoot a subject with a light source behind it the subject becomes dark In such cases press the BACK LIGHT button To cancel the function press the BACK LIGHT button again Note The BACK LIGHT button is enabled when MODE Exposure mode on the EXPOSURE menu is set to FULL AUTO Full auto SHUTTER Pri Shutter priority or...

Page 25: ...in place to use it properly Recalling the stored status Press any of the POSITION 1 to 6 buttons in which you have stored the settings Clearing the preset memory Hold down the RESET button and press the desired POSITION button 1 to 6 for which you want to clear the settings Notes If you want to retain the previous pan and tilt positions when the power is turned off and turned on again store those ...

Page 26: ...on The selected menu is displayed 4 Use the or button to move the cursor to the setting item you want to change 5 Use the or button to change the set value Note IR RECEIVE cannot be set to OFF in the SYSTEM menu when you operate the menu with the supplied remote commander Set IR RECEIVE to OFF using the remote controller not supplied Returning to the main menu Press the DATA SCREEN button Cancelin...

Page 27: ...es use of the buttons to select menu items and settings These correspond to the joystick directions on a remote controller ENTER NEXT Indicates use of the HOME button equivalent to ENTER to confirm the menu item or setting selection or to advance to the next screen or next operation This corresponds to the joystick button on a remote controller MENU EXIT Indicates use of the DATA SCREEN button equ...

Page 28: ...actory settings To turn it ON use the VISCA command MODE FULL AUTO The exposure is adjusted automatically using the gain electronic shutter speed and iris setting MANUAL You can manually adjust the gain electronic shutter speed and iris setting individually SHUTTER Pri You can adjust the electronic shutter speed manually Automatically adjusts the exposure using the gain and iris IRIS Pri You can a...

Page 29: ...ent if gain is increased to make the image brighter You can decrease noise by adjusting the exposure with lower shutter speeds after canceling gain adjustments When you do this set GAIN POINT to ON and set the POSITION to the gain at which you want the shutter speed to change When the shutter speed reaches MIN SPEED for exposure adjustment the gain will increase to adjust exposure This setting is ...

Page 30: ...ically adjusts the color to be closest to the image you are viewing AUTO2 Automatically adjusts the white balance to reproduce the original colors of the objects eliminating the influences of ambient illumination INDOOR Fixes R B GAIN when the color temperature is 3200 K OUTDOOR Fixes R B GAIN when the color temperature is 5800 K ONE PUSH White balance is adjusted when the ONE PUSH trigger command...

Page 31: ...lue the stronger the contour correction signal BAND WIDTH You can set the bandwidth for signals undergoing contour emphasis Choose a bandwidth from DEFAULT LOW MIDDLE HIGH and WIDE For example when you choose MIDDLE the middle range of the signals is elevated and contours in that middle range are emphasized CRISPENING You can choose the fineness for the objects to which contour correction signals ...

Page 32: ... to 7 HIGHLIGHT DETAIL You can adjust the level of contour added to brightly lit objects Choose a value from 0 to 4 The higher the value the greater the contour emphasis Adjust this when you want to emphasize the contour of a brightly lit object in a bright background SUPER LOW Emphasizes contours in the super low range Choose a value from 0 to 7 The greater the value the greater the contour empha...

Page 33: ...TURE menu is used to adjust the picture quality improvement features HIGH RESOLUTION You can set HIGH RESOLUTION High resolution mode to ON or OFF When set to ON you can enjoy emphasized edge and high resolution images Notes When set to ON image noise may increase more than when set to OFF When MODE is set to MANUAL in DETAIL the function is not available NOISE REDUCTION You can obtain clearer ima...

Page 34: ...ion conditions the image stabilizer may not be effective OPTICAL FILTER Menu The OPTICAL FILTER menu is used to set the optical filter IR CUT FILTER You can choose either to enable or disable the IR cut filter feature By disabling the IR cut filter feature the gain in the IR region is increased allowing the camera to capture images in shadow DAY IR cut filter feature is enabled to remove unnecessa...

Page 35: ...djustable in 1 degree increment UP 19 degrees to 90 degrees when IMG FLIP is set to OFF and 89 degrees to 20 degrees when IMG FLIP is set to ON adjustable in 1 degree increment Setting range of LEFT RIGHT Setting range of DOWN UP Notes Configure PAN LIMIT and TILT LIMIT before storing the camera position in a preset memory If the camera position is out of the range of the PAN LIMIT and TILT LIMIT ...

Page 36: ...nu is used to select the preset recall settings RECALL SPEED You can select preset recall speed COMPATIBLE Pan tilt work with the speed set by each preset SEPARATE Pan tilt work with the speed set by each preset COMMON Pan tilt work with the common speed to all preset COMMON SPEED This is enabled when RECALL SPEED is COMMON Pan tilt speed for preset recall which is common to all preset ...

Page 37: ...oes not receive signals from the supplied remote commander Be sure to turn this ON when you use the supplied remote commander Note You cannot set IR RECEIVE to OFF when using the supplied remote commander Set IR RECEIVE to OFF using the remote controller not supplied STANDBY MODE This is the function to move the pan position to the end automatically when the camera enters in the standby mode NEUTR...

Page 38: ...hen Preview Off is set on the TV conference software on the computer connected via the USB cable ON Moves the panning to the end position automatically OFF Does not move the panning automatically REBOOT Reboot the camera STATUS Menu The STATUS menu is used to display the settings selected with the menus This menu only displays the current menu settings and you cannot change them with this menu The...

Page 39: ...currently set up for the camera Notes To enable the Network features set NETWORK to ON on the SYSTEM menu You should set up the IP address subnet mask and default gateway before you first use the Network features Configure these settings using the setup application RM IP Setup Tool on your computer For details on the settings refer to the RM IP Setup Tool Guide After when the Network features are ...

Page 40: ...u Configuration The camera menu is configured as described below For more details refer to the pages in parentheses The initial settings of each item are in bold Only supported functions are displayed page 28 ...

Page 41: ...41 page 30 page 31 page 32 page 33 page 33 page 34 ...

Page 42: ...42 page 35 page 36 page 37 page 37 page 38 ...

Page 43: ...2 OS Web browser Windows OS version Windows 11 64 bit version Windows 10 64 bit version Web browser Google Chrome Recommended Microsoft Edge macOS OS version macOS 10 15 Web browser Google Chrome Recommended Accessing the Camera from a Web Browser Start a web browser on the computer and enter the IP address of the camera in the address bar Authentication by user ID and password is required to acce...

Page 44: ... version of the camera Firmware update Use this to upgrade the firmware Click Browse to select the firmware file for performing the desired version update When you click Send the confirmation dialog appears Follow the instructions to run the update Password Menu You can set the administrator password Current Password Enter the current set password New Password Enter a password between 8 and 32 alp...

Page 45: ...ccurred in the camera Details of the error are displayed in the main menu Check the details of the error before solving the problem Message Description and solution PAN TILT ERROR The movement of the camera has stopped due to an error in the pan tilt driving unit Reset the pan tilt position Or turn off and on the camera MEMORY FAULT The memory of the camera has been damaged Turn off the camera and...

Page 46: ...lose the menu by pressing the DATA SCREEN button on the supplied remote commander Or close the menu with the remote controller The camera cannot be operated with the remote controller RM IP500 IP10 The connection method is not configured properly Configuration of the connection method VISCA RS 422 or VISCA over IP for RM IP500 IP10 is required Check whether the connection method for RM IP500 IP10 ...

Page 47: ...ter are connected Use an authenticated USB cable Disconnect the USB cable from the computer then reconnect it again A video format that cannot be output via USB is selected Select the proper video format Item name on the OSD menu Items other than the OSD Administrator menu Item stored in the preset Pan Tilt position RAMP CURVE ZOOM MODE Zoom position FOCUS MODE Focus position Auto focus mode Auto ...

Page 48: ...MANUAL B GAIN R Gain of OnePushWB B Gain of OnePushWB DETAIL MODE DETAIL LEVEL DETAIL BAND WIDTH DETAIL CRISPENING DETAIL HV BALANCE DETAIL BW BALANCE DETAIL LIMIT HIGHLIGHT DETAIL DETAIL SUPER LOW Low Illumination Color NR FLICKER CANCEL On Off HIGH RESOLUTION IMAGE STABILIZER NOISE REDUCTION 2D NR LEVEL 3D NR LEVEL Picture Effect IR CUT FILTER ICR THRESHOLD IR RECEIVE Item name on the OSD menu I...

Page 49: ...ed 91 degrees second Minimum speed 0 5 degrees second Maximum speed when the preset is recalled 126 degrees second Minimum speed when the preset is recalled 1 1 degrees second Output terminals HDMI OUT Terminal HDMI connector Type A 1 Standards HDMI Color space YCbCr 4 2 2 12bit RGB 4 4 4 8bit VIDEO OUT Terminal USB Type C 1 Standards USB2 0 compatible Input and Output terminals VISCA RS 422 Termi...

Page 50: ...50 Mounting screws M3 8 9 Mounting screws M2 6 6 black 1 HDMI cable fixing plate 1 Optional accessories Remote controller RM IP500 IP10 Design and specifications are subject to change without notice ...

Page 51: ...51 Dimensions Top Front Side Bottom Ceiling bracket B Unit mm inches ...

Page 52: ...gory 5e or more and equivalent to or higher than shielded twisted pair cables No Video output format Frame rate SRG X40UH SRG H40UH HDMI output USB output HDMI output USB output 0 3840x2160 29 97p Not compatible 1920x1080 59 94p 1 1920x1080 59 94p 1920x1080 59 94p 2 1920x1080 59 94i Not compatible 1920x1080 59 94i Not compatible 3 1920x1080 29 97p 1920x1080 29 97p 4 1280x720 59 94p 1280x720 59 94p...

Page 53: ...n a copy of the License at http www apache org licenses LICENSE 2 0 Unless required by applicable law or agreed to in writing software distributed under the License is distributed on an AS IS BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND either express or implied See the License for the specific language governing permissions and limitations under the License This Product uses the Source Code...

Page 54: ...Sony Corporation ...

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