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SmartBand 2 is turned on and has been paired before, it tries to reconnect to the last paired

device instead. Your SmartBand 2 can only be paired to one device at a time.

You can set up your SmartBand 2 using NFC even when the SmartBand 2 is turned off. The

SmartBand 2 turns on when the NFC detection area touches it. If you have problems pairing

your SmartBand 2 with an Android™ device using NFC, try to connect manually using

Bluetooth®. You can drag down the status bar to open the Notification panel and get quick

access to the SmartBand 2 application and the Lifelog application.

To set up your SmartBand 2 using Bluetooth®

1

Make sure that your SmartBand 2 is fully charged.

2

Android™ device: Make sure that you have installed or updated the

SmartBand 2 application to the latest version.

3

Turn on your SmartBand 2.

4

Android™ device: Turn on the Bluetooth® function, then scan for Bluetooth®

devices and select SWR12 in the list of available devices.

5

Android™ device: Follow the instructions that appear on the screen. 

appears briefly in the status bar and permanently in the Notification panel

when a connection with the SmartBand 2 is active.

You can drag down the status bar to open the Notification panel and get quick access to

the SmartBand 2 application and the Lifelog application.

If there is still no connection, reset or unpair your SmartBand 2 and try to

reconnect.

To perform a factory reset

1

Turn off your SmartBand 2.

2

Press and hold down the power key for more than 10 seconds.

If you are pairing the SmartBand 2 with a new Android™ device, your SmartBand 2 may

attempt to reconnect with your previous Android™ device even after a factory reset. Unpair

your SmartBand 2 with the previous device first and then pair it with the new Android™

device.

To unpair your SmartBand 2

1

From the main application screen of your Android™ device, find and tap

SmartBand 2 >   > Forget SmartBand.

2

Tap OK to confirm.

You can also unpair your SmartBand 2 from the Bluetooth® settings of the Android™

device.

My heart activity isn't logged

Make sure you are wearing the SmartBand 2 correctly and comfortably on your

wrist.

Wearing your SmartBand 2

You should wear the SmartBand 2 on your dominant hand and position the device

on your wrist two fingers above the wrist bone. Wear your SmartBand 2 on your

wrist snugly but comfortably, neither too tight nor too loose. In order for the

SmartBand 2 to monitor your pulse, it should stay in place on your wrist. While

you're exercising, tighten the wristband a bit. When you're done, loosen the

wristband.

4

Summary of Contents for SmartBand 2

Page 1: ...Troubleshooting SmartBand 2 SWR12 ...

Page 2: ...artBand 2 doesn t seem to charge 3 I can t set up my SmartBand 2 to work with my Android device 3 My heart activity isn t logged 4 I don t receive any location data 6 The data from the SmartBand 2 looks incorrect 6 2 ...

Page 3: ...then check that is visible If is visible you are already connected Make sure that your SmartBand 2 is within a 10 metre range of your phone or tablet Make sure that the Bluetooth function of your phone or tablet is turned on Turn off and then turn on the Bluetooth function in your phone or tablet and wait for a minute Set up your SmartBand 2 again to work with your Android device To set up your Sm...

Page 4: ...status bar to open the Notification panel and get quick access to the SmartBand 2 application and the Lifelog application If there is still no connection reset or unpair your SmartBand 2 and try to reconnect To perform a factory reset 1 Turn off your SmartBand 2 2 Press and hold down the power key for more than 10 seconds If you are pairing the SmartBand 2 with a new Android device your SmartBand ...

Page 5: ...d device find and tap SmartBand 2 Settings 2 Tap STAMINA mode then drag the slider to the On Off position To measure your pulse and stress manually from your SmartBand 2 1 To start measuring your pulse and stress level double press the power key The notification lights start to flash orange alternately and then together when the reading is complete The results are then displayed on the SmartBand 2...

Page 6: ...active Internet connection Make sure that you have enabled location services GPS satellites and Google s location service on your Android device The data from the SmartBand 2 looks incorrect Make sure that you wear SmartBand 2 on your dominant wrist when collecting data and make sure that you sleep at least one night wearing your SmartBand 2 before attempting to get a measurement Make sure you hav...

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