My SmartBand 2 doesn't seem to
charge
•
Use the bundled Sony USB cable. If the SmartBand 2 still doesn’t charge, then try
to use a different USB cable to connect your SmartBand 2 with the charger, or
connect the USB cable to the USB port of a computer. Also, try connecting the
charger to a different power source. If you identify a problem with the charger or
cable, replace the part as needed.
I can’t set up my SmartBand 2 to
work with my Android™ device
•
Make sure that your SmartBand 2 is charged and turned on.
•
Make sure that the software version of your Android™ device is Android™ 4.4 or
later and that your Android™ device supports Bluetooth® version 3.0.
•
Make sure that you have installed the latest version of the SmartBand 2 application
on the Android™ device, and then pair and connect your SmartBand 2 with your
Android™ device.
•
Drag down the status bar at the top of the screen to open the Notification panel,
then check that is visible. If is visible, you are already connected.
•
Make sure that your SmartBand 2 is within a 10-metre range of your phone or
tablet.
•
Make sure that the Bluetooth® function of your phone or tablet is turned on.
•
Turn off and then turn on the Bluetooth® function in your phone or tablet and wait
for a minute.
•
Set up your SmartBand 2 again to work with your Android™ device.
To set up your SmartBand 2 using NFC
1
Make sure that your SmartBand 2 is fully charged.
2
Android™ device: Make sure that the NFC function is turned on and that the
screen is active and unlocked.
3
Place the Android™ device over your SmartBand 2 so that the NFC detection
area of each device touches the other, then follow the instructions on the
Android™ device to install the SmartBand 2 application and the Lifelog
application. appears briefly in the status bar and permanently in the
Notification panel when a connection with the SmartBand 2 is active.
When starting your SmartBand 2 for the first time and the SmartBand 2 has not been paired
with a device before, your SmartBand 2 automatically enters pairing mode. If your
3