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Sony Consumer Web site

On 

www.sonymobile.com/support

 there is a support section

where help and tips are only a few clicks away. Here you will find
the latest computer software updates and tips on how to use
your product more efficiently.

Service and support

You have access to a portfolio of exclusive service advantages
such as:

Global and local Web sites providing support.

A global network of Contact Centers.

An extensive network of Sony service partners.

A warranty period. Learn more about the warranty conditions in
the 

Limited Warranty

 section.

At 

www.sonymobile.com/support

 or

www.sonymobile.com/contact

, you can find the latest support

tools and information. For operator-specific services and
features, please contact your network operator.

You can also contact our Contact Centers or contact your

local dealer. (Calls are charged according to national rates,
including local taxes, unless it is a toll-free number.)

If your product needs service, please contact the dealer from

whom it was purchased, or one of our service partners. To make
a claim under the limited warranty, proof of purchase is required.

Guidelines for Safe and Efficient Use

Please follow these guidelines. Failure to do so might entail
a potential health risk or product malfunction. If in doubt as
to its proper function, have the product checked by a certified
service partner before charging or using it.

Recommendations for care and safe use of our products

Handle with care and keep in a clean and dust-free place.

• Warning!

 May explode if disposed of in fire.

Do not expose to liquid or moisture or excess humidity.

2

This is an Internet version of this publication. © Print only for private use.

Summary of Contents for SGP311U1/B

Page 1: ...Important information ...

Page 2: ...etwork operator You can also contact our Contact Centers or contact your local dealer Calls are charged according to national rates including local taxes unless it is a toll free number If your product needs service please contact the dealer from whom it was purchased or one of our service partners To make a claim under the limited warranty proof of purchase is required Guidelines for Safe and Eff...

Page 3: ... the area above an air bag in a car Caution Cracked or broken displays may create sharp edges or splinters that could be harmful upon contact Do not use a Bluetooth Headset in positions where it is uncomfortable or will be subject to pressure Children Warning Keep out of the reach of children Do not allow children to play with mobile devices or accessories They could hurt themselves or others Prod...

Page 4: ...Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Personal medical devices Mobile devices devices with radio transmitters may affect implanted medical equipment Reduce risk of interference by keeping a minimum distance of 15 cm 6 inches between the Sony product and the medical device Use the Sony device at your right ear when applicable Do not carry the dev...

Page 5: ...nditions Never rely solely upon Sony mobile devices for essential communication Calls may not be possible in all areas on all networks or when certain network services and or mobile device features are used Please note that some Sony devices are not capable of supporting voice calls including emergency calls Antenna Use of antenna devices not marketed by Sony could damage the mobile device reduce ...

Page 6: ...ation the device has been tested when positioned a minimum of 15 mm from the body without any metal parts in the vicinity of the device or when properly used with an appropriate Sony accessory and worn on the body When operating with Hotspot functionality engaged a separation distance of 10 mm was used For more information about SAR and radio frequency exposure go to http blogs sonymobile com abou...

Page 7: ...Solutions Special Needs In the US compatible Sony Mobile devices may offer compatibility with TTY terminals with use of necessary accessory For more information call the Sony Special Needs Center on 877 878 1996 TTY or 877 207 2056 voice or go to www sonyericsson snc com Disposal of old electrical and electronic equipment and battery This symbol on the electronic product or on its packaging indica...

Page 8: ...ormatted prior to shipping To reformat the memory card use a compatible device Do not use the standard operating system format when formatting the memory card on a PC For details refer to the operating instructions of the device or Sony contact center SIM card If your device is equipped with a standard sized SIM card slot inserting an incompatible SIM card for example a micro SIM card a micro SIM ...

Page 9: ...content you store on the memory card Recorded data may be damaged or lost when you remove the memory card or memory card adapter turn off the power while formatting reading or writing data or use the memory card in locations subject to static electricity or high electrical field emissions Protection of personal information Erase personal data before disposing of the product To delete data perform ...

Page 10: ...ny Mobile Communications AB and or its affiliated companies and its suppliers and licensors Sony grants you a non exclusive limited license to use the Software solely in conjunction with the Device on which it is installed or delivered Ownership of the Software is not sold transferred or otherwise conveyed Do not use any means to discover the source code or any component of the Software reproduce ...

Page 11: ...ns and will obtain and maintain any export and import license required for the delivery of goods to you under this Agreement Without limiting the foregoing and as an example you will not knowingly export or re export goods to destinations identified pursuant to Articles in Chapter II of European Council Regulation EC 428 2009 and specifically and without limitation you will also comply with U S go...

Page 12: ...country region where you purchased the Product will at their option either repair replace or refund the purchase price of the Product in accordance with the terms and conditions stipulated herein Sony and its service partners reserve the right to charge a handling fee if a returned Product is found not to be under warranty according to the conditions below Please note that some of your personal se...

Page 13: ... for use and maintenance of the Product Nor does this warranty cover any failure of the Product due to accident software or hardware modification or adjustment acts of God or damage resulting from liquid A rechargeable battery can be charged and discharged more than a hundred times However it will eventually wear out this is not a defect and corresponds to normal wear and tear When the talk time o...

Page 14: ...SORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW Some countries states do not allow the exclusion or limitation of incidental or consequential damages or limitation of the duration of implied warranties so the preceding limitations or exclusions may ...

Page 15: ...ducts In some countries regions additional information such as a valid warranty card may be requested Trademarks acknowledgments and copyright 2013 Sony Mobile Communications AB and its affiliated entities All rights reserved The Xperia is trademark or registered trademark of Sony Mobile Communications AB Sony is a trademark or a registered trademark of Sony Corporation Ericsson is a trademark or ...

Page 16: ...www sonymobile com Sony Mobile Communications AB 221 88 Lund Sweden ...

Page 17: ...Información importante ...

Page 18: ...y las herramientas de soporte más recientes Para conocer las funciones y los servicios específicos del operador comuníquese con el operador de red También puede comunicarse con nuestros centros de contacto o llamar a su distribuidor local Las llamadas se cobran según las tarifas nacionales incluidos impuestos locales a menos que sea un número gratuito Si el producto requiere servicio comuníquese c...

Page 19: ...e las instrucciones del fabricante del dispositivo médico antes de usar el producto cerca de marcapasos u otros dispositivos o equipos médicos Suspenda el uso de dispositivos electrónicos o desactive la función de transmisión de radio del dispositivo donde se le indique hacerlo No use el producto donde exista una atmósfera potencialmente explosiva No coloque el producto ni instale equipos inalámbr...

Page 20: ...capacidad reducida en el corto plazo Antes del primer uso cargue completamente la batería Utilícela sólo para el propósito indicado Cargue la batería cuando la temperatura esté entre 5 C 41 F y 45 C 113 F No se lleve la batería a la boca No permita que los contactos de la batería toquen otro objeto de metal Apague el producto antes de retirar la batería El rendimiento depende de la temperatura la ...

Page 21: ...il o una unidad manos libres Bluetooth no afecte los sistemas electrónicos del vehículo Mantenga su atención en la conducción en todo momento y respete las leyes y las normas locales que restringen el uso de dispositivos inalámbricos durante la conducción de vehículos Funciones GPS basadas en la ubicación Algunos productos proporcionan funciones GPS basadas en la ubicación La funcionalidad que det...

Page 22: ...a RF y tasa específica de absorción SAR Cuando la funcionalidad manos libres Bluetooth o el dispositivo móvil están activados se emiten bajos niveles de energía de radiofrecuencia Se han desarrollado especificaciones internacionales de seguridad a través de evaluaciones periódicas y minuciosas de estudios científicos Estas especificaciones establecen los niveles permitidos de exposición a ondas de...

Page 23: ...ncionalidad Red de área local inalámbrica WLAN si están disponibles en el dispositivo se pueden habilitar en modo de vuelo pero pueden estar prohibidas a bordo de aeronaves o en áreas donde estén prohibidas las transmisiones de radio En dichos entornos obtenga la autorización correspondiente antes de habilitar Bluetooth o la funcionalidad WLAN incluso en modo de vuelo Malware El malware forma abre...

Page 24: ... equipos electrónicos antiguos y la batería Este símbolo en el producto electrónico o en el paquete indica que el producto electrónico incluida la batería no debe ser tratado como desecho doméstico Se debe desechar en el punto de recolección adecuado para el reciclaje de equipos eléctricos y electrónicos No intente retirar las baterías internas Las baterías internas solo deben ser retiradas en una...

Page 25: ... PC Para obtener detalles consulte las instrucciones de funcionamiento del dispositivo o comuníquese con el centro de contacto de Sony Tarjeta SIM Si el dispositivo está equipado con una ranura para tarjeta SIM de tamaño estándar insertar una tarjeta SIM incompatible por ejemplo una tarjeta SIM micro una tarjeta SIM micro con un adaptador que no sea de Sony o una tarjeta SIM estándar recortada al ...

Page 26: ...pletamente insertada Recomendamos que haga copias de seguridad de los datos importantes No somos responsables por ninguna pérdida o daños al contenido que guarda en la tarjeta de memoria Los datos registrados pueden dañarse o perderse cuando retira la tarjeta de memoria o el adaptador de tarjetas de memoria cuando se desconecta la energía al formatear leer o escribir datos o al utilizar la tarjeta...

Page 27: ... los niños menores de 6 años Consulte a un pediatra u oftalmólogo antes de permitirle a su hijo visualizar imágenes 3D y asegúrese de tomar los recaudos mencionados anteriormente al visualizar las imágenes Advertencia de volumen Evite niveles de volumen que puedan ser dañinos para su audición Acuerdo de licencia para usuario final El software proporcionado con este dispositivo y sus medios pertene...

Page 28: ...rminos y condiciones adicionales dichas disposiciones también regirán su propiedad y uso del Software Normas de exportación Normas de exportación Es posible que el dispositivo o el software estén sujetos a normas de importación y exportación de la Unión Europea los Estados Unidos y otros países Usted debe cumplir las leyes y las normas aplicables de este tipo así como obtener y mantener todas las ...

Page 29: ...ile com para obtener más información Nuestra garantía Sujeto a las condiciones de esta garantía limitada Sony garantiza que este producto no presenta defectos de diseño material ni fabricación al momento de su compra original Esta garantía limitada tiene vigencia durante un 1 año a partir de la fecha de la compra original del Producto Qué haremos Si durante el período de garantía este producto no ...

Page 30: ...n distribuidor Sony autorizado en el que se especifique la fecha de compra y el número de serie Sony se reserva el derecho de negar el servicio de garantía si esta información ha sido retirada o alterada después de la compra original del producto al distribuidor 2 Si Sony repara o reemplaza el producto la reparación del defecto en cuestión o el producto reemplazado estará sujeto a garantía por el ...

Page 31: ... de la imagen de la cámara entre un dispositivo y otro Esto no es un hecho poco frecuente y no se considera un módulo de cámara defectuoso 4 Como una compañía portadora independiente de Sony es la responsable de suministrar el sistema celular en el cual opera el producto Sony no se hace responsable por el funcionamiento la disponibilidad la cobertura los servicios o el alcance de dicho sistema 5 E...

Page 32: ... su contrato de venta compra Cobertura geográfica de la garantía Si compró su producto en un país miembro del Espacio Económico Europeo EEE o en Suiza o en la República de Turquía y dicho producto estaba destinado a venderse en el EEE o en Suiza o en Turquía podrá acceder al servicio de reparación del producto en cualquier país del EEE o en Suiza o en Turquía bajo las condiciones de la garantía vi...

Page 33: ...ia es una marca comercial o una marca registrada de Sony Mobile Communications AB Sony es una marca comercial o una marca registrada de Sony Corporation Ericsson es una marca comercial o una marca registrada de Telefonaktiebolaget LM Ericsson Bluetooth es una marca comercial o una marca registrada de Bluetooth SIG Inc y el uso de dicha marca por parte de Sony está sujeto a licencia Los demás nombr...

Page 34: ... Novo Uruguay S A Mercedes 935 Montevideo Para conocer el listado actualizado de Centros de Servicios autorizados en todo el país comunicarse de forma gratuita de lunes a viernes de 09 00 hs a 20 00 hs al 000 401 787 013 o vía correo electrónico a questions co support sonymobile com 18 Ésta es una versión de Internet de esta publicación Imprimir sólo para uso privado ...

Page 35: ...www sonymobile com Sony Mobile Communications AB 221 88 Lund Sweden ...

Page 36: ...Important information ...

Page 37: ...tures please contact your network operator You can also contact our Contact Centers or contact your local dealer Calls are charged according to national rates including local taxes unless it is a toll free number If your product needs service please contact the dealer from whom it was purchased or one of our service partners To make a claim under the limited warranty proof of purchase is required ...

Page 38: ...ially explosive atmosphere exists Do not place the product or install wireless equipment in the area above an air bag in a car Caution Cracked or broken displays may create sharp edges or splinters that could be harmful upon contact Do not use a Bluetooth Headset in positions where it is uncomfortable or will be subject to pressure Children Warning Keep out of the reach of children Do not allow ch...

Page 39: ...attery only with another Sony battery that has been qualified with the product per the standard IEEE 1725 Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Personal medical devices Mobile devices devices with radio transmitters may affect implanted medical equipment Reduce risk of interference by keeping a minimum distance of 15 cm 6 inches between the Sony...

Page 40: ...on from driving Emergency calls Calls cannot be guaranteed under all conditions Never rely solely upon Sony mobile devices for essential communication Calls may not be possible in all areas on all networks or when certain network services and or mobile device features are used Please note that some Sony devices are not capable of supporting voice calls including emergency calls Antenna Use of ante...

Page 41: ...sion FCC When required tests are performed when the device is placed at the ear and when worn on the body For body worn operation the device has been tested when positioned a minimum of 15 mm from the body without any metal parts in the vicinity of the device or when properly used with an appropriate Sony accessory and worn on the body When operating with Hotspot functionality engaged a separation...

Page 42: ...ories Accessories may influence RF exposure radio performance loudness electric safety and other areas Third party accessories and parts may pose a risk to your health or safety or decrease performance Accessible Solutions Special Needs In the US compatible Sony Mobile devices may offer compatibility with TTY terminals with use of necessary accessory For more information call the Sony Special Need...

Page 43: ... the capabilities of their memory cards Check other devices for compatibility before purchase or use If the product is equipped with a memory card reader check memory card compatibility before purchase or use Memory cards are generally formatted prior to shipping To reformat the memory card use a compatible device Do not use the standard operating system format when formatting the memory card on a...

Page 44: ...ou have inserted the memory card correctly Insert the memory card as far as it will go into any memory card adapter needed The memory card may not operate properly unless fully inserted We recommend that you make a backup copy of important data We are not responsible for any loss or damage to content you store on the memory card Recorded data may be damaged or lost when you remove the memory card ...

Page 45: ...lopment stage particularly children below the age of 6 Consult a pediatrician or ophthalmologist before letting your child view 3D images and make sure he she observes the above precautions when viewing such images Loudness warning Avoid volume levels that may be harmful to your hearing End User Licence Agreement Software delivered with this device and its media is owned by Sony Mobile Communicati...

Page 46: ...l terms and conditions such provisions shall also govern your possession and usage of the Software Export regulations Export regulations The device or software may be subject to import and export regulations of the European Union the United States and other countries You will comply with these applicable laws and regulations and will obtain and maintain any export and import license required for t...

Page 47: ...l purchase by a consumer This Limited Warranty will last for a period of one 1 year as from the original date of purchase of the Product What we will do If during the warranty period this Product fails to operate under normal use and service due to defects in design materials or workmanship Sony authorised distributors or service partners in the country region where you purchased the Product will ...

Page 48: ...the remaining time of the original warranty period or for ninety 90 days from the date of repair whichever is longer Repair or replacement may involve the use of functionally equivalent reconditioned units Replaced parts or components will become the property of Sony 3 This warranty does not cover any failure of the Product due to normal wear and tear or due to misuse in accordance with the Sony i...

Page 49: ... intended for use with the Product 7 Tampering with any of the seals on the Product will void the warranty 8 THERE ARE NO EXPRESS WARRANTIES WHETHER WRITTEN OR ORAL OTHER THAN THIS LIMITED WARRANTY ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY IN NO EVENT SHALL S...

Page 50: ...of original purchase for example due to the fact that your Product may have an interior or exterior which is different from equivalent models sold in other countries Please note in addition that it may sometimes not be possible to repair SIM locked Products Our goods come with guarantees that cannot be excluded under the Australian Consumer Law If you purchased your product in Australia you are en...

Page 51: ...of Sony Corporation Ericsson is a trademark or registered trademark of Telefonaktiebolaget LM Ericsson Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc and any use of such mark by Sony is under license Other product and company names mentioned herein may be the trademarks of their respective owners Any rights not expressly granted herein are reserved 16 This is an Internet v...

Page 52: ...www sonymobile com Sony Mobile Communications AB 221 88 Lund Sweden 1222 9266 11 ...

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