31
Troubleshooting
Please refer to this section if you experience difficulty
in operating the DVD Remote Control.
If you experience any of the following difficulties, use this
troubleshooting guide to help remedy the problem before requesting
repair. Use the troubleshooting guide in the PlayStation
®
2 console
instruction manual together with this troubleshooting guide.
Should any problem persist, please contact the appropriate PlayStation
®
customer service helpline which can be found within every PlayStation
®
and PlayStation
®
2 format software manual.
Operation
DVD Remote Control doesn't work.
,
There is an obstacle between the DVD Remote Control and the
PlayStation
®
2 console.
,
The distance between the DVD Remote Control and the console is too
long.
,
You are not pointing the DVD Remote Control toward the IR receiver
on the IR receiver unit connected to the PlayStation
®
2 console.
,
The batteries in the DVD Remote Control have run out.
,
You are using the DVD Remote Control for another appliance.
,
The IR receiver unit is not connected properly to the controller port of
the console.
,
The IR receiver on the IR receiver unit is exposed to strong light such
as direct sunlight or the light from a lamp.
,
You are playing PlayStation
®
2 or PlayStation
®
format software.
Some PlayStation
®
2 and PlayStation
®
format software will not function
properly when operated using the buttons on the DVD Remote Control.
Also, the DVD Remote Control will not work if you push more than
one button at a time.
,
A Memory Card (8MB) (for PlayStation
®
2) containing the installed
DVD Player is not inserted into a MEMORY CARD slot on the
PlayStation
®
2 console.
