Sony RMU-01, Operating Instructions Manual

Page: 21 / 26

21 Troubleshooting
Troubleshooting
If you encounter a problem using this unit, use the following checklist to find a solution. If
the problem persists, consult your Sony dealer.
Symptom Cause Remedy
Wireless remote
control cannot be
performed. Pairing is not established
between the transmitter
and the receiver. Carry out pairing.
For details on pairing procedure, refer
to the Operating Instructions supplied
with the transmitter/receiver.
The transmitter is out of
the radio communication
range. Check the condition level of the
transmitter. If the level is low, bring
the transmitter closer to this unit.
IP address on one (or
more) RMU-01 unit(s) is
(are) not set properly. Use the supplied Setting Tool
software to set the IP address of
all the RMU-01 units properly.
LAN cables are not
connected properly. Check the LAN cable connections,
making sure that the appropriate
type of cable is used for each
connection.
The target transmitter for
control is not configured
properly. Use the supplied Setting Tool
software to set the model number
of the transmitter that will be
remote controlled by the RMU-01.
There is radio interference
from other wireless LAN
systems, etc. Use the supplied Setting Tool
software to specify the remote
control channel of the RMU-01.
When multiple RMU-
01 units are used in
the network, wireless
remote control fails at
times. A certain RMU-01 unit is
out of order. Use the supplied Setting Tool
software to check that all the
RMU-01 units are recognized.
And, perform self-check on all the
RMU-01 units to see if any
hardware error is detected.
The RMU-01 units on
the network cannot
be detected
automatically. With some PC’s equipped
with multiple LAN ports
(wired and wireless), the
RMU-01 units on the
network may not be
automatically detected
unless you change the
port setting on “Network
Connections” on the OS. With “Network Connections” on
the OS, invalidate all ports on the
PC, then validate only the LAN
port to which the RMU-01 units
are connected. And then, restart
the RMU-01 Setting Tool software
to perform automatic detection
(see page 15) .