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Additional Information
Troubleshooting
If you experience any of the following difficulties
while using the recorder, use this troubleshooting
guide to help remedy the problem before
requesting repairs. Should any problem persist,
consult your nearest Sony dealer.
Power
The power does not turn on.
,
Check that the AC power cord is connected
securely.
Picture
There is no picture.
,
Re-connect all connecting cords securely.
,
The connecting cords are damaged.
,
Check the connection to your TV (page 12).
,
Switch the input selector on your TV (such as to
“VIDEO”) so that the signal from the recorder
appears on the TV screen.
Picture noise appears.
,
Check the connection to your TV (page 12) and
switch the input selector on your TV so that the
signal from the recorder appears on the TV
screen.
,
If the picture output signal from your recorder
passes through your VCR to get to your TV, or if
you are connected to a combination TV/VIDEO
player, the copy-protection signal applied to
some DVD programs could affect picture
quality. If you still experience this problem even
when you connect your recorder directly to your
TV, try connecting your recorder to your TV’s
S VIDEO input.
,
You have set the recorder to progressive format
(the PROGRESSIVE indicator lights up) even
though your TV cannot accept the progressive
signal. In this case, set “Progressive” to “Off” in
“Video” setup (page 96).
,
Even if your TV is compatible with progressive
format (480p) signals, the image may be affected
when you set the recorder to progressive format.
In this case, set “Progressive” to “Off” in
“Video” setup (page 96).
TV program reception does not fill the screen.
,
Set the channel manually in “Tuner Preset” setup
(page 93).
,
Select the correct source using the INPUT
SELECT button, or select a channel of any TV
program using the CH +/– buttons.
TV program pictures are distorted.
,
Reorient the TV antenna.
,
Adjust the picture (see the TV’s instruction
manual).
,
Place the recorder and TV farther apart.
,
Place the TV and any bunched antenna cables
farther apart.
TV channels cannot be changed.
,
The channel is disabled (page 94).
,
A timer recording started, which cause the
channels to change.
The picture from equipment connected to the
recorder’s input jack does not appear on the
screen.
,
If the equipment is connected to the LINE 1 IN
jack, select “LINE1” in the front panel display by
pressing INPUT SELECT.
If the equipment is connected to the LINE 2 IN
jacks, select “LINE2” in the front panel display
by pressing INPUT SELECT.
The playback picture or TV program from the
equipment connected through the recorder is
distorted.
,
If the playback picture output from a DVD
player, VCR, or tuner goes through your recorder
before reaching your TV, the copy-protection
signal applied to some programs could affect
picture quality. Disconnect the playback
equipment in question and connect it directly to
your TV.
The picture does not fill the screen.
,
Set “TV Type” in “Video” setup to fit the aspect
ratio of your TV (page 95).
The picture does not fill the screen, even
though the aspect ratio is set in “TV Type” in
“Video” setup.
,
The aspect ratio of the disc is fixed on your DVD.
,
continued
104
Sound
There is no sound.
,
Re-connect all connections securely.
,
The connecting cord is damaged.
,
The input source setting on the amplifier or the
connection to the amplifier is incorrect.
,
The recorder is in reverse play, fast-forward,
slow motion, or pause mode.
,
If the audio signal does not come through the
DIGITAL AUDIO OUT (OPTICAL or
COAXIAL) jack, check the “Audio” setup
settings (page 97).
Sound is noisy.
,
When playing a CD with DTS soundtracks, noise
will come from the LINE OUT (AUDIO L/R) or
AUDIO OUT L/R jacks (page 35).
The sound volume is low.
,
The sound volume is low on some DVDs.
The sound volume may improve if you set
“Audio DRC” in “Audio” setup to “Wide
Range” (page 98).
An alternate audio track cannot be recorded or
played.
,
Second Audio Program (SAP) is not available
for all programs. The program you are recording
does not have a second audio program.
,
You have set “Tuner Audio” in “Audio” setup to
“Main” (page 97). Select “SAP” to record
alternate audio programs.
,
If you have connected an AV amplifier to the
DIGITAL AUDIO OUT (OPTICAL or
COAXIAL) jack and want to change the audio
track for a DVD-RW (VR mode) during
playback, set “Dolby Digital Output” in “Audio”
setup to “D-PCM” (page 97).
,
When recording to a disc other than DVD-RWs
(VR mode), set “Line Audio Input” in “Audio”
setup to “Stereo.”
DVD Playback
The disc does not play.
,
The disc is upside down. Insert the disc with the
labeled side facing up.
,
The disc is not correctly inserted.
,
Moisture has condensed inside the recorder.
Remove the disc and leave the recorder turned on
for about half an hour until the moisture
evaporates.
,
If the disc was recorded on another recorder, the
recorder cannot play the disc if it was not
finalized (page 86).
The disc does not start playback from the
beginning.
,
Resume play was activated (page 36).
,
You have inserted a disc whose Title menu or
DVD menu automatically appears on the TV
screen when it is first inserted. Use the menu to
start playback.
The recorder starts playing the disc
automatically.
,
The DVD VIDEO features an auto playback
function.
Playback stops automatically.
,
If the disc has an auto pause signal, the recorder
stops playback at the auto pause signal.
Some functions such as Stop, Search, or Slow-
motion Play cannot be performed.
,
Depending on the disc, you may not be able to do
some of the operations above. See the instruction
manual supplied with the disc.
,
While the recorder is reading disc information,
playback operations will not work.
The language for the soundtrack cannot be
changed.
,
Multilingual tracks are not recorded on the disc
being played.
,
The DVD VIDEO prohibits the changing of the
language for the soundtrack.
,
Try changing the language using the DVD
VIDEO’s menu.
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The subtitle language cannot be changed or
turned off.
,
Multilingual subtitles are not recorded on the
DVD VIDEO.
,
The DVD VIDEO prohibits changing of the
subtitles.
,
Try changing the subtitle using the DVD
VIDEO’s menu.
,
The subtitles cannot be changed for the titles
recorded on this recorder.
The angles cannot be changed.
,
Multi-angles are not recorded on the DVD
VIDEO being played.
You are trying to change the angles when “
”
does not appear in the front panel display
(page 33).
The DVD VIDEO prohibits changing angles.
Try changing the angle using the DVD VIDEO’s
menu.
The angles cannot be changed for the titles
recorded on this recorder.
The MP3 audio track cannot be played.
The DATA CD is not recorded in the MP3
format that conforms to ISO9660 Level 1/
Level 2.
The MP3 audio track does not have the extension
“.MP3.”
The data is not formatted in MP3 even though it
has the extension “.MP3.”
The data is not MPEG1 Audio Layer 3 data.
The recorder cannot play audio tracks in
MP3PRO format.
The JPEG image file cannot be played.
,
The DATA CD is not recorded in a JPEG format
that conforms to ISO9660 Level 1/Level 2.
,
The JPEG image file does not have the extension
“.JPG” or “.JPEG.”
,
The data is not formatted in JPEG even though it
has the extension “.JPG” or “JPEG.”
,
The length or width of the image is more than
4,720 dots.
The title of the MP3 audio album/ track or JPEG
image folder/file is not correctly displayed.
,
The recorder can only display numbers and
alphabet. Other characters are displayed as
asterisks.
DVD Recording/Timer recording/
Editing
The channel cannot be changed from the
channel you are recording.
,
Set the TV’s input source to “TV.”
Recording does not start immediately after
z
REC is pressed.
,
Operate the recorder only after “LOAD,”
“FORMAT,” or “INF WRITE” disappears from
the front panel display.
Nothing was recorded even though the timer
setting is set correctly.
,
There was a power failure during recording.
,
Disconnect the AC power cord from the AC
outlet, and connect it again.
,
The program contains copy protection signals
that restrict copying.
,
The program that starts first has priority and the
second program starts recording only after the
first program has finished. If the programs start
at the same time, the program listed first in the
menu has priority (page 49).
,
There is no DVD inserted in the recorder.
,
There is not enough disc space for the recording.
Recording does not stop immediately after
x
STOP is pressed.
,
It will take a few seconds for the recorder to input
disc data before recording can stop.
Timer recording is not complete or did not start
from the beginning.
,
There was a power failure during recording. If
the power recovers when there is a timer
recording, the recorder resumes recording.
The clock is automatically set by EDS, but it is
reset during a power failure when the EDS signal
cannot be received (page 94).
,
The program that starts first has priority and the
second program starts recording only after the
first program has finished. If the programs start
at the same time, the program listed first in the
menu has priority (page 49).
,
There is not enough disc space for the recording.
,
continued
106
The
c
indicator flashes after timer recording is
set.
,
Insert a recordable disc (page 28).
,
Insert a disc with enough space for the recording.
,
The disc has 99 or more titles, which prevents
further recording.
,
The disc is protected (page 66).
The SYNCHRO REC indicator flashes after
Synchro-Recording is set.
,
Insert a recordable disc (page 28).
,
Insert a disc with enough space for the recording.
,
The disc has 99 or more titles, which prevents
further recording.
,
The disc is protected (page 66).
Contents previously recorded were erased.
,
Data that has been recorded on a DVD with a PC
will be erased from the disc when the disc is
inserted.
VCR Playback
The playback picture does not appear on the TV
screen.
,
Make sure the TV is set to the channel for the VCR.
If a monitor is used, set it to video input.
The picture is not clear.
,
Adjust the tracking by the TR/–
buttons.
,
The video heads are dirty (see page 108). Clean
the video heads using a Sony video head cleaning
cassette. If a Sony cleaning cassette is not
available in your area, have the heads cleaned at
your nearest Sony dealer (a standard service fee
will be charged). Do not use a commercially
available liquid type cleaning cassette, as it may
damage the video heads.
,
The video heads may have to be replaced.
Consult your local Sony dealer for more
information.
,
The tape is defective.
The picture rolls vertically during picture
search.
,
Adjust the vertical hold control on the TV or
monitor.
The picture has no sound.
,
The tape is defective.
,
Check the audio cord connection.
A tape cannot be inserted.
,
Check that a tape is not already in the tape
compartment.
VCR Recording
The channel cannot be changed from the one
you are recording.
,
Set the TV’s input source to “TV.”
No TV program appears on the TV screen.
,
Make sure the TV is set to the channel for the VCR.
If a monitor is used, set it to video input.
,
Select the correct source with the CH +/– or
INPUT SELECT buttons. Select a channel number
when recording TV programs; select “LINE1” or
“LINE2” when recording from other equipment.
TV reception is poor.
,
Adjust the TV antenna.
The tape starts playing as soon as it is
inserted.
,
The safety tab has been removed. To record on
this tape, cover the tab hole.
The tape is ejected when
z
REC is pressed.
,
Check that the safety tab has not been removed.
Nothing happens when
z
REC is pressed.
,
Make sure the tape is not at its end.
VCR Timer recording
The timer does not operate.
,
Check that the clock is set.
,
Make sure a tape has been inserted.
,
Check that the safety tab has not been removed.
,
Make sure the tape is not at its end.
,
Make sure a program has been set for timer
recording.
,
Make sure the timer settings are set for a future
time.
,
Check that the cable box is turned on.
,
“- -:- -“ appears in the front panel display if the
recorder is disconnected from the wall outlet for
more than one minute. Reset the clock and timer.
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