17
Troubleshooting
Symptoms
If the problem you are experiencing displays the symptoms described below, read the
instructions indicated in “Checks” or “Diagnostics” on pages 18 to 19.
1
There is no sound
∫
Check
1
2
The screen and sound are distorted.
∫
Check
1
3
The game (or CD) does not start.
∫
Check
3
4
The screen and sound skip.
∫
Check
4
5
The screen and sound freeze, or the game
(or CD) stops during the play.
∫
Check
4
6
The controller connected with the console
does not work.
∫
Check
5
7
The vibration function of the analog
controller (DUALSHOCK
®
) does not work.
∫
Check
5
8
You cannot save game data using
the memory card inserted into the
MEMORY CARD slot of the console.
∫
Check
7
Please check again.
1
Check the console again before
sending it in for repair.
If the problem persists, please call the
PlayStation
®
service line number listed on
your warranty card for technical
assistance.
2
Check that the TV and the console
or the console and the accessories
are connected properly.
