Sony PCV-W20 - VAIO - 512 MB RAM Online Help Manual Download

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About the power button

If your system stops responding, press and hold the Power button for more than six seconds to force your system to shut
down. You may need to repeat this procedure if your system does not shut down on the first attempt.

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Summary of Contents for PCV-W20 - VAIO - 512 MB RAM

Page 1: ...ned to help you to become familiar with the hardware and software applications included with your system View the Electronic Flyer which provides updates and supplemental information about your computer View the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information such as descriptions and contact information Page 1 ...

Page 2: ... of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Unpacking your Computer Planning An Ergonomic Work Space Page 2 ...

Page 3: ...es for technical support safety guidelines and owner s information Microsoft Windows XP Guide Explains how to use the basic features of the latest Windows operating system Online Documentation VAIO Computer User Guide Contains information on the hardware and preinstalled software applications included with your system To access the online User Guide 1 Click Start in the Windows taskbar then click ...

Page 4: ...s Recovery CDs System Recovery CD s Restore the software applications that shipped with your computer if they become corrupted or are erased The supplied System Recovery CDs can only be used to restore the hard disk of this Sony computer Application Recovery CD s Reinstalls individual software applications or drivers if they become corrupted or are erased Other Software Library containing the Micr...

Page 5: ... a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit with relaxed upright posture avoid slouching forw...

Page 6: ...K connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK devices to your system such as an optica...

Page 7: ... Front panel 1 Stereo speakers built in The stereo speakers provide sound for software audio and video CDs 2 Liquid Crystal Display LCD screen The attached LCD screen provides on screen visual output to your computer s functional capabilities 3 Memory Stick media access indicator Light is amber when the Memory Stick media slot is in use Page 7 ...

Page 8: ...ight is amber while reading and writing data from and to the hard disk 7 Power indicator Light is green while the power is on and amber when the computer is in Stand by mode 8 Shortcut Keys S Keys Programmable function keys that launch specific applications 9 Keyboard The attached keyboard has programmable buttons for launching your favorite software applications or accessing the Internet Page 8 ...

Page 9: ...tions on your computer Right panel 1 Headphones jack Connection for optional speakers or headphones 2 Line In jack Connection for an audio device 3 Microphone jack Connection for a microphone optional 4 Modem line jack Connection for the modem supplied cable to the wall jack 5 Telephone jack Connection for a telephone cable optional to the computer 6 i LINK 4 pin S400 ports 2 Page 9 ...

Page 10: ...ports 3 Connections for compatible high full low speed USB devices 10 CD RW DVD combo drive Reads data from compatible CD or DVD media Writes data to a CD R or CD RW media 11 PC Card slots 2 A PC Card also called a PCMCIA Card can be inserted into these slots to increase your computer s functional capabilities Left panel 1 Brightness control dial Adjusts the contrast and brightness of the built in...

Page 11: ...3 Memory Stick media slot Reads and writes data from a Memory Stick media 4 AC Input port Connection for the supplied power cord Page 11 ...

Page 12: ...iguration see the online specifications sheet Install your equipment so that you can easily reach the power outlet in the event of an emergency Connecting a USB Optical Mouse Connecting the Telephone and Modem Cables Connecting the Power Cord Turning on Your Computer Registering your Computer Setting Up your Dial up Connection Turning Off your Computer Page 12 ...

Page 13: ... Mouse 1 Plug the USB optical mouse connector into the USB mouse port located on the right panel of your computer 2 Place the optical mouse on an appropriate surface to enable precision tracking To connect a USB mouse Page 13 ...

Page 14: ...al surface texture in order to provide precision pointing and tracking Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterning Avoid surfaces such as mirrors smooth glass or magazines that have half tone printing Page 14 ...

Page 15: ...her end of the modem cable into the wall jack To connect the telephone and modem cables Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10BASE T and 100BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the port For help...

Page 16: ...necting the Power Cord 1 Plug the power cord into the AC input port on the left panel of the computer 2 Plug the power cord into a grounded AC wall outlet or a power strip To connect the power cord Page 16 ...

Page 17: ...y when you start your system the computer may detect new hardware and prompt you to restart your computer Respond to this prompt immediately Press the power button on the computer to turn on the system To turn on your computer Page 17 ...

Page 18: ...oot problems you may be having with your computer Limited warranty Protect your investment See the Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration opp...

Page 19: ...nt to Accessories point to Communications and then click New Connection Wizard The Location Information window appears Location Information window 3 Enter in your information as requested Click OK The Phone and Modem Options window appears Phone and Modem Options window 4 Click to select your dialing location and then click OK The New Connection Wizard appears New Connection Wizard window Page 19 ...

Page 20: ...5 Follow the on screen instructions to finish setting up your dial up connection Page 20 ...

Page 21: ...urning Off your Computer Follow these steps when you are ready to turn off your computer for an extended period of time To avoid loss of data do not use the Power button to turn off the computer Page 21 ...

Page 22: ...elect the Turn Off option Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to turn off your computer for a short period of time you may want to use Stand by mode instead Page 22 ...

Page 23: ...If your system stops responding press and hold the Power button for more than six seconds to force your system to shut down You may need to repeat this procedure if your system does not shut down on the first attempt Page 23 ...

Page 24: ...bout managing your computer s hard disk drive performance using i LINK devices Memory Stick media PC Cards and changing default settings About Your Hard Disk Drive About i LINK Compatibility About the Memory Stick Media Slot About the PC Card Slot VAIO Action Setup Page 24 ...

Page 25: ...r computer has been formatted with two partitions C and D Some Sony software applications save files to the drive D partition This prevents large video captures from consuming the available space on your drive C partition To maintain optimum system performance you should defragment your computer s D partition regularly Page 25 ...

Page 26: ...ble 2 Click Start in the Windows taskbar and select All Programs 3 Point to Accessories point to System Tools and then select Disk Defragmenter The Disk Defragment dialog box appears 4 Verify that drive D is selected 5 Select Action from the menu bar and click Analyze It may take a long time to complete the defragmentation process depending on the data capacity and current utilization of your comp...

Page 27: ...m or the toll free number 1 888 315 7669 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i...

Page 28: ... device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 pin i LINK port on your computer See the instructions that came with your i LINK device for more information on installation and use To connect a 4 pin i LINK device Page 28 ...

Page 29: ...lot Your VAIO computer is configured to support Memory Stick media A Memory Stick media is a compact portable and versatile data storage media designed for exchanging and sharing digital data with similarly equipped devices Page 29 ...

Page 30: ...mory Stick media slot located on the left panel Inserting a Memory Stick media 2 If the media does not insert easily remove it from the slot and verify that it is not upside down or backwards Carefully reinsert the Memory Stick media but do not force it into the slot Page 30 ...

Page 31: ...emory Stick slot The media extends further enabling you to grasp it 2 Remove the Memory Stick media from the slot Removing a Memory Stick Media Do not remove the Memory Stick media while the media access indicator light is on The media or its data may become damaged Memory Stick media do not support AVI file playback Copy the AVI file to your hard disk drive before attempting to play back the file...

Page 32: ...d on your Memory Stick media When you slide the write protect tab to the LOCK position your Memory Stick media is write protected You cannot delete copy or save information on the media while the write protect tab in the LOCK position When you slide the tab to the un LOCK position you can write to or modify your Memory Stick media s contents Locking the Memory Stick Media Page 32 ...

Page 33: ...computer has a card bus PC Card slot that supports Type I or Type II PC PCMCIA Cards You do not need to shut down your computer when inserting a PC Card For more information see the instructions supplied with your PC Card Page 33 ...

Page 34: ... PC Card gently into the slot The card is automatically detected and the Safely Remove Hardware icon appears in the Windows taskbar If the PC Card does not insert easily remove it from the PC Card slot and verify that it is not upside down or backwards Carefully reinsert the PC Card without forcing it into the slot Page 34 ...

Page 35: ...e Device window appears Click OK 4 When the message Safe to Remove Hardware appears push the PC Card Eject button on the right panel of the system unit Be sure to extend the Eject button out from the computer before attempting to eject the card Removing a PC Card 5 When the PC Card ejects from the PC Card slot remove the card by holding the edges and pulling it out carefully If you eject the PC Ca...

Page 36: ...VAIO Action Setup VAIO Action Setup manages the settings for your computer s Shortcut keys S Keys Page 36 ...

Page 37: ...rogrammable S Keys are set to launch the following applications S1 Microsoft Outlook Express S2 Microsoft Internet Explorer S3 SonicStage S4 PictureGear Studio S5 PowerDVD S6 VAIO Help and Support PCV W20 keyboard Page 37 ...

Page 38: ...ws taskbar to launch VAIO Action Setup 3 Click the S Key you want to change 4 From the Select Application dialog box click the option for the desired type of function The corresponding applications appear in the list box on the right 5 Select an application from the list Click Next You can drag an application to place it into the list box 6 The Confirmation Application Name window appears Click Ne...

Page 39: ... the future you may want to increase the functionality of your VAIO computer This section provides information about upgrading and maintaining your system Overview Installing Memory Replacing the Lithium Battery Installing a Hard Disk Drive Page 39 ...

Page 40: ...w computer Your local dealer is knowledgeable of this specialized personal computer and familiar with the safety practices and regulatory compliance required for using and modifying electronic equipment To view the hardware configuration for your computer see the online specifications sheet Page 40 ...

Page 41: ...ion you purchased Your computer may ship with all available memory slots filled See the online specifications sheet for details about the memory installed in your computer Do not attempt to remove or replace the memory modules Contact your local dealer for memory replacement and upgrades Page 41 ...

Page 42: ...replaced incorrectly Contact your local dealer to replace the lithium battery Replace the battery only with a CR2032 type lithium battery Dispose of the lithium battery properly In some areas the disposal of lithium batteries in household or business trash may be prohibited You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center To locate a Serv...

Page 43: ...ing a Hard Disk Drive Your computer has an installed ATA 100 3 inch hard disk drive Do not attempt to replace the hard drive Contact your local dealer for replacement or upgrade of the hard disk drive Page 43 ...

Page 44: ...stem And Application Recovery CD s You can restore your system individual software applications or drivers using the Recovery CDs Using the System Recovery CD s Using the Application Recovery CD s Page 44 ...

Page 45: ...r you purchased The System Recovery process removes all software that you may have installed since you started using your computer Reinstall any applications that were not included with the computer when you purchased it If you experience a problem with your computer reinstalling an individual application or device driver may correct the problem You may not need to recover the entire contents of y...

Page 46: ...rd disk drive You can set the partition sizes for both the drive C and drive D The original preinstalled operating system and software applications are restored Factory default settings recovery All data and partitions are removed from the hard disk drive All original factory settings operating system and preinstalled software is restored The System Recovery utility does not back up your system s ...

Page 47: ...ick Next 5 When the Notes on Use window appears click Next 6 On the Main Menu Product Recovery window select the appropriate option to recover your system Follow the on screen instructions to complete the recovery process Your system may include one or more System Recovery CDs If you have more than one System Recovery CD insert the first CD to run the System Recovery program You are prompted to in...

Page 48: ...ased You can reinstall a specific application or driver to correct a problem that you are experiencing with your computer or peripheral hardware You may not need to reinstall the entire contents of your hard drive to correct certain problems You must be in Windows to run the Application Recovery CD utility To reinstall all of the software that shipped with your computer use the System Recovery CD ...

Page 49: ...overy CD into the upper optical drive 4 Click OK in the VAIO welcome window The Sony Application Recovery Program window appears 5 Double click the Software folder Icons representing the original preinstalled software are displayed 6 Double click the application you want to reinstall The software s installation wizard begins 7 Follow the on screen instructions to complete the application recovery ...

Page 50: ...ton 4 Right click to select the unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu The Hardware Update Wizard appears 5 Follow the on screen instructions to locate the device and reinstall the appropriate device driver If Windows XP does not reinstall the device driver s follow the steps in the next section to reinstall the device dri...

Page 51: ...ROM 9 Select the check box for Include this location in the search and click Browse The Browse for Folder dialog box appears 10 Navigate to the optical drive and click to select the Application Recovery CD The CD contents are displayed 11 Click to open the drivers folder and click the folder for the device you want to reinstall 12 Click OK to return to the Hardware Update Wizard Click Next 13 Sele...

Page 52: ...so try these suggestions before using Support Resources To view the specific configuration for your computer see the online specifications sheet About VAIO Computer Functions About Software About Using the Optical Disc Drive s About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 52 ...

Page 53: ...ed the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your system has a built in monitor confirm that it is plugged into an appropriate power source and that the system is turned on Verify that the brightness or contrast control dials are adjusted corre...

Page 54: ...ed the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your system has a built in monitor confirm that it is plugged into an appropriate power source and that the system is turned on Verify that the brightness or contrast control dials are adjusted corre...

Page 55: ...ot respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power button for more than six seconds If the software application continues to stop responding or causes...

Page 56: ...ubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help and Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the dialog box 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions accord...

Page 57: ...n 1 Right click on the taskbar and select Properties from the shortcut menu 2 Clear the check box for Auto hide the taskbar then click OK Use the mouse to locate a minimized taskbar by pointing to the left right top and bottom edges of the display screen The taskbar has been located when the cursor changes to a double arrow cursor Left click and drag away from the edge of the display screen The mi...

Page 58: ...y applications that you are not currently using Increasing the system memory may also help For information on installing memory please see the online VAIO User Guide To access the online User Guide 1 Click Start in the Windows taskbar then click VAIO Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide Page 58 ...

Page 59: ...rt in the Windows taskbar and then select Control Panel 2 Select Appearance and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 59 ...

Page 60: ...lect the Advanced tab from the Setup Utility screen 4 Select I O Device Configuration and press Enter 5 Use the arrow keys to highlight Parallel Port Mode and press Enter You can toggle between the Normal bi directional EPP ECP and ECP EPP options using the directional arrow keys 6 Select the desired setting displays and press Enter 7 Press the F10 key to Save and Exit 1 Your V A IO computer may n...

Page 61: ...t This online document describes the hardware configuration of your VAIO computer To access the online specifications sheet 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays in the right side frame 4 Locate the link in the text View the VAIO Computer Specifications P...

Page 62: ...About Software Your computer may not be supplied with all of the software discussed in this section depending on the system configuration you purchased Page 62 ...

Page 63: ...sic on your computer create custom audio CDs and check music out to compatible digital music devices SonicStage software employs OpenMG copyright protection technology and advanced ATRAC3 audio file format to allow you to enjoy digital music while protecting the rights of copyright holders To access SonicStage software Help 1 Click Start in the Windows taskbar and click All Programs 2 Point to Son...

Page 64: ...Enables you to create your own custom restore points Locates the dates associated with the restore points Performs restorations that are reversible Enables different types of restore points To Use the System Restore Wizard 1 Click Start in the Windows taskbar and click Help and Support The VAIO Help and Support window appears 2 Under Pick a Help topic click Performance and maintenance 3 Under Perf...

Page 65: ...D RW or DVD RW drive Windows displays the temporary area that holds the files until they are copied to the CD 7 Confirm that the files and folders you want to copy are displayed under Files Ready to Be Written to the CD 8 Click Write to CD under CD Writing Tasks The CD Writing Wizard starts 9 Follow the instructions in the wizard to complete writing the files or folders to the CD When the writing ...

Page 66: ...his online document describes the preinstalled software on your VAIO computer To access the online specifications sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays on the right side frame 4 Locate the link in the text View the VAIO Computer Specifications Page 66 ...

Page 67: ... Optical Disc Drive s Your computer may not be equipped with all of the hardware features listed in this section To view the specific hardware configuration for your system see the online specifications sheet Page 67 ...

Page 68: ... Computer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu Avoid using adhesive labels to identify your CD or DVD media Adhesive labels may come off while the CD or DVD media is in use in your optical drive s and may cause damage to the unit Page 68 ...

Page 69: ...ears and the software does not start Some software applications require specific files that are located on the application s CD Try inserting the disc and starting the program again Check to make sure you inserted the CD correctly with the label side facing up Page 69 ...

Page 70: ...in the tray with the label side facing up Install your CD or DVD software according to the manufacturer s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches To recover the CD or DVD software applications that are preinstalled on your computer see Reinstalling software for more information Page 70 ...

Page 71: ... tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK If you see video but cannot hear audio check all of the following Verify that your DVD player s mute feature is turned off Check the master volume setting in the Audio Mixer Check the volume settings on your computer speakers Check the connections between your speakers and the computer Verif...

Page 72: ... DVD RW drive try changing the write speed to a lower setting Your media must support writing speeds at 2X or lower See the Help or documentation that came with your CD or DVD recording software application for details on adjusting the write speed settings Your DVD RW drive does not support high speed writing to a CD RW media Verify that your CD RW media supports writing speeds of 2X or lower Page...

Page 73: ...ving difficulty with writing erasing or formatting on your CD RW media the reason may be that the media is not compatible with your high speed CD RW drive Try using CD RW media that is identified as high speed 4X or higher for maximum performance and compatibility Page 73 ...

Page 74: ...es by using a mouse pad Avoid surfaces that may damage or soil your optical mouse Dirt or damage may cause the mouse to malfunction If the cursor is not moving properly try using the mouse on another mousing surface or using a mouse pad There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mous...

Page 75: ...es by using a mouse pad Avoid surfaces that may damage or soil your optical mouse Dirt or damage may cause the mouse to malfunction If the cursor is not moving properly try using the mouse on another mousing surface or using a mouse pad There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mous...

Page 76: ...ws taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Page 76 ...

Page 77: ...that the keyboard1 is securely plugged into the keyboard port Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer 1 The V A IO W series computer has a built in keyboard Page 77 ...

Page 78: ...ck the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are having a ...

Page 79: ...ck the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are having a ...

Page 80: ...ontact the software publisher for information on how to configure the software in order to recognize the modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab click to select your modem 4 Click Properties T...

Page 81: ... Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 81 ...

Page 82: ...es Properties dialog box appears 3 From the Volume tab adjust the Device volume by moving the slider bar to the desired sound level Verify that the Mute option is not enabled Check that the Mute check box is not selected in the Windows volume control You may need to reinstall the sound drivers See Reinstalling device drivers using Application Recovery CD s for more information How can I use headph...

Page 83: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 83 ...

Page 84: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 84 ...

Page 85: ...dio tab locate the Sound recording section and click Volume The Recording Control dialog box appears If the volume control for the microphone is visible skip to step 6 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Adjust volume for select the Recording option Click OK 6 From the Recording Control dialog box decrease the microphone volume level by...

Page 86: ...l Printer then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer i...

Page 87: ...l Printer then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer i...

Page 88: ...nected printer does not function properly when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on Page 88 ...

Page 89: ...ndling your system and common peripheral devices using storage media and locating upgrade information About the Power Source About Disposing of the Lithium Battery About Handling the Computer System About the LCD Screen Built in Display About DVD CD and Floppy Disk Media Page 89 ...

Page 90: ...ons you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you ...

Page 91: ... Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony Computing Support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 ma...

Page 92: ...sonnel before operating it any further Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic p...

Page 93: ...er a period of time You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction Do not leave the LCD in direct sunlight as this may damage the screen Use caution when using the computer near a window Do not exert pressure on the LCD or scratch the surface as this may cause the screen to malfunction The LCD screen...

Page 94: ...Handling CD or DVD media Do not touch the surface of the disc Do not drop or bend the disc Do not use adhesive labels to identify the disc The label may come off while the disc is in use in the optical drive and damage the drive Page 94 ...

Page 95: ...Handling CD or DVD media Do not touch the surface of the disc Do not drop or bend the disc Do not use adhesive labels to identify the disc The label may come off while the disc is in use in the optical drive and damage the drive Page 95 ...

Page 96: ...er commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Page ...

Page 97: ...ch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other heat sources 1 The V A IO W series computer is not equipped with a floppy disk drive You can purchase a floppy disk drive separately Page 97 ...

Page 98: ...blems or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Contacting Sony for Help and Support Page 98 ...

Page 99: ...ort 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Specifications The online specifications sheet describes the hardware and software configuration of your VAIO computer To view this online information 1 Click Start in the Windows taskbar and click VAIO Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome pag...

Page 100: ...e supplied with all of the software discussed in this section depending on the system configuration you purchased To view the specific software preinstalled on your computer see the online specifications sheet The contact and support information for the preinstalled software on your system can be found on the online specifications sheet Sony Service Center Computing support is free of charge for 9...

Page 101: ...cting Sony for Help and Support If the information provided with your VAIO computer does not provide an immediate solution or you would like to get direct support contact Sony online or by telephone Page 101 ...

Page 102: ...ck solutions to common problems An automated tutorial library that contains interactive easy to understand lessons on using your computer s hardware and software features Links that enable you to 1 quickly find the nearest Sony service center locations 2 arrange for repairs or check repair status 3 review warranty information 4 e mail your question or comments to the Sony Customer Information Serv...

Page 103: ...computer system type 2 Model number 3 Serial number1 4 Operating system 5 Hardware feature or software application that has a problem See Software Help and Support for the appropriate software contact information 6 Brief description of the issue For VAIO computers purchased in the U S and Canada contact a Sony Support representative at 1 888 476 6972 1 The serial number is located on the back pane...

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