Why isn't my DVD playing properly?
If a region code warning appears when you are using a DVD player software program, it may be that the region
code of the DVD you are trying to play is incompatible with the region code setting of your optical drive. A region
code is listed on the disc packaging. Region code indicators such as "1" or "ALL" are labeled on some DVDs to
indicate the type of player that can play the disc. Unless a "1" or "ALL" appears on the DVD or on its packaging, you
cannot play the disc on this system.
If you hear audio but cannot see video, your computer's video resolution may be set too high. To improve video
resolution, verify that your screen area is set to 1024 x 768
1
, using 32-bit color (preset factory default). To verify or
change your video resolution:
1.
Click
Start
in the Windows taskbar and then select
Control Panel
.
2.
Select
Appearance and Themes
, then select
Change the screen resolution
.
3.
Click the
Settings
tab.
4.
Change the
Screen resolution
and
Color quality
to the desired levels.
5.
Click
Apply
and then click
OK
.
If you see video but cannot hear audio, check all of the following:
1.
Verify that your DVD player's mute feature is turned off.
2.
Check the master volume setting in the Audio Mixer.
3.
Check the volume settings on your computer speakers.
4.
Check the connections between your speakers and the computer.
5.
Verify that drivers are installed properly, by following these steps:
1.
Click
Start
in the Windows taskbar, then select
Control Panel
.
2.
Click
Performance and Maintenance
and then click
Systems
. The
System Properties
window
appears.
3.
From the
Hardware
tab, select
Device Manager
to view installed drivers.
A dirty or damaged disc may also cause the computer to stop responding while it tries to read the disc. If necessary,
remove the disc and check that it is not dirty or damaged.
The preinstalled CD or DVD software may not be working properly. For information about recovering preinstalled
software, see the online guide,
VAIO Recovery Options
.
To access
VAIO Recovery Options
, follow these steps:
1.
Click
Start
in the Windows
®
taskbar and click
Help and Support
.
2.
From the
VAIO Help And Support Center
menu, click
VAIO Recovery Options
.
1
T he default video res olution s ettings may vary between different V A I O
®
c omputer models .
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