Sony PCV-RZ14G Online Help Center (VAIO User Guide) User Manual Download

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Why doesn't my connected printer function when the computer resumes from a power saving mode?

Clear the printer memory by turning the printer off for approximately 10 seconds, and then turning it back on.

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Summary of Contents for PCV-RZ14G Online Help Center (VAIO User Guide)

Page 1: ...ctionality The information provided here is designed to help you to become familiar with the hardware and software applications included with your system View the Latest Updates for your computer View the VAIO Computer Specifications which describes your computer s hardware configuration and preinstalled software information Page 1 ...

Page 2: ...state of the art computer functionality with the latest audio video and information technology features Unpacking your Computer Planning An Ergonomic Work Space Locating Controls And Ports Setting Up Your Computer Turning On Your Computer Registering Your Computer Setting Up Your Dial up Connection Turning Off Your Computer Page 2 ...

Page 3: ...cessories For models equipped with Giga Pocket features Manuals VAIO Digital Studio Computer Quick Start Provides basic information on setting up and registering your computer The Quick Start also provides software support safety and legal information VAIO Digital Studio Computer User Guide Contains information on the hardware and preinstalled software applications included with your system To acc...

Page 4: ...ecifications This online specification sheet describes the hardware and software configuration of your VAIO computer To view this online information 1 Click Start in the Windows taskbar then click VAIO Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays in the right side frame 4 Click the link in the text View the V...

Page 5: ...ition the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on the floor A footrest may make you m...

Page 6: ...i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating...

Page 7: ...ct compatible peripheral devices Front panel PCV RZ series model equipped with Giga Pocket features 1 Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator Light is green whi...

Page 8: ...res S video In jack Connection for an S video cable optional Video In jack Connection for a video cable supplied Audio L In jack Audio R In jack Connection for an audio cable supplied 11 Optical drive 1 eject button Ejects a disc from Optical drive 1 12 Optical drive 2 eject button Ejects a disc from Optical drive 2 13 Memory Stick media slot Reads and writes data from and to a Memory Stick media ...

Page 9: ...compatible digital device For your convenience your computer includes Giga Pocket USB and i LINK ports and jacks on both the front and back panels A 4 pin i LINK port is located on the front panel and a 6 pin i LINK port is located on the back Page 9 ...

Page 10: ... Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator Light is green while reading and writing data from and to a floppy disk 5 Optical drive access indicator Light is amber...

Page 11: ... i LINK 4 pin port IEEE 1394 Connection for a compatible digital device 9 Optical drive 1 eject button Ejects a disc from Optical drive 1 10 Optical drive 2 eject button Ejects a disc from Optical drive 2 11 Memory Stick media slot Reads and writes data from and to a Memory Stick media 12 Floppy disk eject button Ejects a floppy disk 13 Universal Serial Bus USB 2 0 ports 4 High speed connections f...

Page 12: ...el PCV RZ series model equipped with Giga Pocket features 1 AC Input port Connection for the supplied power cord 2 Mouse port Connection for a PS 2 mouse 3 Keyboard port Connection for a PS 2 keyboard 4 Printer port Connection for a parallel device such as a printer or scanner 5 Monitor port The monitor port location may vary between models Connection for a standard display 6 i LINK 6 pin port IEE...

Page 13: ...e monitor port location may vary between models Connection for a standard display 10 Monitor DVI port DVI port is not available on all models Connection for a DVI monitor 11 Telephone jack Connection for a telephone cable optional to the computer 12 Speaker DC Out jack Connection for the speaker power cable 13 S P DIF optical out port Connection for a digital audio or optical device 14 Ethernet po...

Page 14: ...ional Audio In jack Connection for an audio cable supplied Video S video In jack Connection for a video cable adapter supplied or an S video cable optional 16 For models equipped with Giga Pocket VHF UHF port Connection for a coaxial cable supplied 17 Modem line jack Connection for the modem supplied cable to the wall jack Page 14 ...

Page 15: ...mputer Back panel PCV RX series model 1 Mouse port Connection for a PS 2 mouse 2 Keyboard port Connection for a PS 2 Keyboard 3 Printer port Connection for a parallel device such as a printer or scanner 4 Monitor port The monitor port location may vary between models Connection for a standard display 5 i LINK 6 pin port IEEE 1394 Connection for a compatible digital device 6 S P DIF optical out por...

Page 16: ...models Connection for a standard display 10 Telephone jack Connection for a telephone cable optional to the computer 11 AC Input port Connection for the supplied power cord 12 Speaker DC Out jack For use with PCVA SP3A speakers1 Connection for the speaker power cable 13 Ethernet port Connection for a 10BASE T 100BASE TX Ethernet The port marked with Network is for LAN connections only 14 Monitor D...

Page 17: ...1 The speaker model supplied with your computer may vary depending on the system purchased See the online specification sheet for information on supplied accessories Page 17 ...

Page 18: ...ibes the basic functions of your remote control Remote control 1 MUTE button Press to turn off the sound Press again to restore the sound 2 Channel number buttons Press to select specific channels Press the ENT button to activate channel selection JUMP button Press to return to the previous channel Press again to return to the current channel ENT button Press to activate channel selection See Chan...

Page 19: ...ts original size DISPLAY button Press to display the TV Recording deck and playback deck screens Press again to hide these views 6 REW and FF buttons Press to rewind or fast forward video content during Video Capsules playback PREV and NEXT buttons Not available for Giga Pocket functions 7 DVD TITLE button Not available for Giga Pocket functions See the DVD player software instructions for more in...

Page 20: ...ay and pause playback of Video Capsules on the playback deck 15 VIDEO CAPSULE SEL DVD MENU button Press to display the Select Video Capsules window Press again to minimize the window 16 Direction and ENTER buttons Press a direction arrow to select a cabinet or Video Capsule in the Select Video Capsule window Press ENTER or the right direction arrow to select a cabinet or Video Capsule 17 DVD RETUR...

Page 21: ...of these hardware features therefore some instructions may not apply to your specific computer The location of the controls ports and jacks may vary from the illustrations shown in this section See the online specifications sheet for your system s configuration Page 21 ...

Page 22: ...ort 2 If necessary plug the display cable into the rear of the display To connect a display PCV RZ series model shown To connect a DVI display PCV RZ series model shown Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 22 ...

Page 23: ...ones jack located on the back panel of your computer 3 Plug the jack end yellow of the speaker power cable into the DC In jack yellow on the back of the right speaker 4 Plug the jack end black of the speaker power cable into the DC Out jack located on the back panel of your computer To connect the PCVA SP4 speakers PCV RZ series model shown To connect the PCVA SP3A speakers PCV RX series model sho...

Page 24: ... into the L Out jack on the back of the right speaker 2 Plug the cable attached to the back of the right speaker into the Headphones jack 3 Plug the jack end of the AC adapter cord into the DC In jack on the back of the right speaker and plug the other end into a grounded AC wall outlet or power strip Page 24 ...

Page 25: ... the keyboard and mouse 1 Plug the keyboard cable into the Keyboard port on the back of the computer 2 Plug the mouse cable into the Mouse port To connect the keyboard and mouse PCV RZ series model shown Page 25 ...

Page 26: ...he telephone and modem cable PCV RZ series model shown Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10BASE T and 100BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload and can cause a malfunction excessive heat or fire in the port For help on connecting to a network see yo...

Page 27: ...ower cord into the back of the computer 2 Plug both the display and power cords into a grounded AC wall outlet or a power strip To connect the power cords PCV RZ series model shown To connect the power cords PCV RX series model shown Page 27 ...

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Page 29: ...restart your computer Respond to this prompt immediately 1 Press the power switch on the computer to turn on the power 2 Press the power switch on the display to turn on the power 3 Press the power switch on the right speaker to turn on the power To turn on your computer PCV RZ series model shown To turn on your computer PCV RX series model shown Page 29 ...

Page 30: ...oot problems you may be having with your computer Limited warranty Protect your investment See the Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration opp...

Page 31: ...nt to Accessories point to Communications and then click New Connection Wizard The Location Information window appears Location Information window 3 Enter in your information as requested Click OK The Phone and Modem Options window appears Phone and Modem Options window 4 Click to select your dialing location and then click OK The New Connection Wizard appears New Connection Wizard window Page 31 ...

Page 32: ...5 Follow the on screen instructions to finish setting up your dial up connection Page 32 ...

Page 33: ...ion Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to turn off your computer for a short period of time you may want to use Stand by mode instead About the power switch If your system stops responding press and hold the Power switch for...

Page 34: ...computer may not be equipped with all of the hardware features described in this section depending on the system configuration purchased To view the specific hardware configuration for your computer see the online specifications sheet About Your Hard Disk Drive Partition i LINK Compatibility VAIO Action Setup Changing The Sony Software Window Design Using The Memory Stick Media Slot Using The PC C...

Page 35: ...rive on your computer has been formatted with two partitions C and D Some Sony software applications save files to the D partition This prevents large video captures from consuming the available space on your C partition To maintain optimum system performance you should defragment your computer s D partition regularly Page 35 ...

Page 36: ...applications if applicable 2 Click Start in the Windows taskbar and select All Programs 3 Point to Accessories point to System Tools and then select Disk Defragmenter The Disk Defragment dialog box appears 4 Select Action from the menu bar and click Analyze It may take a long time to complete defragmentation depending on the data capacity and current utilization of your computer s hard disk drive ...

Page 37: ...435 VMC IL4615 VMC IL4635 VMC IL6615 and VMC IL6635 Sony computer supplies accessories and peripherals can be purchased from your local retailer from the Sony VAIO Direct Web site at http www sonystyle com i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and co...

Page 38: ...patible i LINK device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 or 6 pin i LINK port on your computer See the instructions that came with your i LINK device for more information on installation and use Page 38 ...

Page 39: ...s Shortcut Keys The programmable S Keys are set to launch the following applications S1 Microsoft Outlook Express S2 Microsoft Internet Explorer S3 SonicStage S4 PictureGear Studio S5 MovieShaker S5 Giga Pocket On selected models equipped with Giga Pocket features S6 VAIO Help and Support Page 39 ...

Page 40: ...ws taskbar to launch VAIO Action Setup 3 Click the S Key you want to change 4 From the Select Application dialog box click the option for the desired type of function The corresponding applications appear in the list box on the right 5 Select an application from the list Click Next You can drag an application to place it into the list box 6 The Confirmation Application Name window appears Click Ne...

Page 41: ...Changing The Sony Software Window Design You can select from different window designs for certain Sony software applications and create your own personal computing environment Page 41 ...

Page 42: ... 5 Click Apply 6 The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 7 To try another selection click or then click Apply 8 When you have made your selection click OK The UI Design Selector closes and the Sony software window design displays You may only use this feature with compatible UI Design Selector software Page 42 ...

Page 43: ...esigned for exchanging and sharing digital data with similarly equipped products To insert a Memory Stick media 1 Use your fingertip to pull open the upper front panel cover as shown Opening the front panel PCV RZ series model shown 2 Insert the Memory Stick media into the Memory Stick media slot Inserting the Memory Stick Media PCV RZ series model shown 3 If the media does not insert easily remov...

Page 44: ... Memory Stick media do not support AVI file playback First copy the AVI file to your hard disk drive and then playback the file To protect data on Memory Stick media from accidental changes Memory Stick media contain a write protect tab The write protect tab prevents accidental changes to information recorded on your Memory Stick media When you slide the write protect tab to the LOCK position your...

Page 45: ...ructions supplied with your PC Card To insert a PC Card 1 Use your fingertip to pull open the lower front panel cover as shown Opening the lower front panel PCV RZ series model shown 2 With the label facing up insert the PC Card into the PC Card slot Inserting a PC Card 3 Push the PC Card gently into the slot The card is automatically detected and the Safely Remove Hardware icon appears in the Win...

Page 46: ...ars Click OK 4 When the message Safe to Remove Hardware appears push the PC Card Eject button on the front panel of the system unit You may need to extend the Eject button out from the computer before you can eject the card Removing a PC Card PCV RZ series model shown 5 When the PC Card ejects from the PC Card slot remove it by holding the edges and pulling it out carefully If you eject the PC Car...

Page 47: ...ion for your computer see the online specifications sheet Insert two AA batteries supplied into the remote control as shown in the illustration Inserting batteries into the remote control Under normal use the AA batteries may last up to six months If your remote control does not operate properly the batteries may need to be replaced If your remote control is not being used for extended periods of ...

Page 48: ...ance on your system For more information on upgrading your computer see the computer s System Reference Manual You can download the System Reference Manual from the Sony Web site at http www sony com pcsupport Overview Removing the Side Panel Installing an Add on Card Installing Memory Replacing the Lithium Battery Installing an Additional Hard Disk Drive Replacing the Side Panel Page 48 ...

Page 49: ... following the procedures described in this section If such a station is not available use these precautions Avoid working in a carpeted area Do not handle materials that may produce or hold static electricity such as cellophane wrappers Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure When removing a slot cover avoid r...

Page 50: ...uipped with Giga Pocket To remove the side panel PCV RX series model 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Locate the tab on the upper right side of the rear panel and pull it back until the side panel releases 4 Lift the side panel away from the unit and set aside Removing the side panel PCV RX series...

Page 51: ...panel Page 51 ...

Page 52: ...puter To install an add on card 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the side panel See Removing the Side Panel 4 Locate an available expansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or...

Page 53: ...ables that the card requires See the instructions supplied with the add on card 7 Replace the side panel See Replacing the Side Panel 8 Reconnect all peripheral devices and the power cord and then turn on the computer Page 53 ...

Page 54: ...y precautions when you add or remove the memory in your computer See Before you upgrade your computer To remove memory 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and all peripheral devices 3 Remove the side panel See Removing the Side Panel 4 Gently place the unit on its side If necessary remove any cables add on boards or other compon...

Page 55: ...the memory modules by following these steps 1 Remove the screw that secures the power supply unit to the chassis 2 Pull the tab that releases the power supply from the chassis 3 Slide the power supply unit up until it clears the chassis 4 Rotate the power supply to an upside down position and rest it on top of the chassis 6 Handle the DIMM only by the edges and remove it from its anti static packa...

Page 56: ...sure The module clicks into place 11 Reinstall any components or add on cards you may have removed 12 Reinstall the power supply by following these steps 1 Rotate the power supply unit to its original position and slide it into the chassis until the tab snaps into position 2 Replace the screw that secures the power supply to the chassis 13 Replace the side panel See Replacing the Side Panel Page 5...

Page 57: ...ith the plus side up Installing a lithium battery PCV RZ series model 7 Replace the side panel See Replacing the Side Panel The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date time passwords and other changes you may have made to the BIOS settings If you do not wish to customize your BIOS settings do not run the Setup utility Dis...

Page 58: ...Click the link for your computer model number The model specific support page appears 3 Under Documentation click System Reference Manual or System Reference Guide Observe the proper safety precautions when you upgrade your Sony computer See Before you upgrade your computer To install an additional hard disk drive 1 Shut down your computer and turn off all peripheral devices such as your printer 2...

Page 59: ...he drive to the drive holder 9 Align the drive holder with the tracks on the inside of the chassis Slide the drive holder in completely 10 Push down on the drive holder tab to lock it into position 11 Connect the second drive connector to the new drive Orient the connector to align pin 1 on the red side of the ribbon cable with pin 1 on the new drive 12 Connect the second power connector to the ne...

Page 60: ...A shortcut menu appears 3 Select Manage The Computer Management window appears 4 Under the file directory on the right go to Storage and then select Disk Management 5 Right click on the newly installed unformatted drive Disk label identified with red marking and from the shortcut menu select Initialize Disk 6 Click on the Unallocated area of the drive and then right click to display a shortcut men...

Page 61: ...ide panel onto the chassis until the tabs lock the panel into place Replacing the side panel PCV RZ series model equipped with Giga Pocket To replace the side panel PCV RX series 1 Align the tabs on the side panel to the chassis rim 2 Press the side panel firmly against the unit until it snaps into place Replacing the side panel PCV RX series model Page 61 ...

Page 62: ...stem and Application Recovery CD s You can restore your system individual software applications or drivers using the Recovery CDs Using The System Recovery CD s Using The Application Recovery CD s Page 62 ...

Page 63: ...r you purchased The System Recovery process removes all software that you may have installed since you started using your computer Reinstall any applications that were not included with the computer when you purchased it If you experience a problem with your computer reinstalling an individual application or device driver may correct the problem You may not need to recover the entire contents of y...

Page 64: ...rd disk drive You can set the partition sizes for both the Drive C and Drive D The original preinstalled operating system and software applications are restored Factory Default Settings Recovery All data and partitions are removed from the hard disk drive All original factory settings operating system and preinstalled software are restored The System Recovery utility does not back up your system s...

Page 65: ...computer Your screen displays the downloading progress Starting VAIO Recovery Utility 6 When the VAIO System Recovery Utility dialog box appears click Next 7 The Notes on Use window appears Click Next 8 On the Main Menu Product Recovery window select the appropriate option to recover your system Follow the on screen instructions to complete the recovery process Your system may include one or more ...

Page 66: ...ed You can reinstall a software application or driver to correct a problem that you are experiencing with your computer peripheral hardware or specific software You may not need to reinstall the entire contents of your hard drive You must be in Windows to run the Application Recovery CD utility To reinstall all of the software that shipped with your computer use the System Recovery CD s Page 66 ...

Page 67: ...ion Recovery CD into the upper optical drive 4 Click OK in the VAIO welcome window The Sony Application Recovery Program window appears 5 Double click the Software folder Icons representing preinstalled software are displayed 6 Double click the application you want to reinstall The software s installation wizard begins 7 Follow the on screen instructions to complete the application recovery proces...

Page 68: ...ton 4 Right click to select the unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu The Hardware Update Wizard appears 5 Follow the on screen instructions to locate the device and reinstall the appropriate device driver If Windows XP does not reinstall the device driver s follow the steps in the next section to reinstall the device dri...

Page 69: ...ROM 9 Select the check box for Include this location in the search and click Browse The Browse for Folder dialog box appears 10 Navigate to the optical drive and click to select the Application Recovery CD The CD contents are displayed 11 Click to open the drivers folder and click the folder for the device you want to reinstall 12 Click OK to return to the Hardware Update Wizard Click Next 13 Sele...

Page 70: ...nstalled software Your computer may not be equipped with all of the features or software discussed in this section depending on the system configuration purchased About VAIO Computer Functions About Software About Using The Optical Disc Drive s About The Speakers About The Modem About The Microphone About The Mouse And Keyboard About Using Peripheral Equipment Page 70 ...

Page 71: ...CD is not in an optical drive unless you are using a bootable CD Confirm that the power cord and all cables are connected firmly If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Check that the monitor is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted c...

Page 72: ...CD is not in an optical drive unless you are using a bootable CD Confirm that the power cord and all cables are connected firmly If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Check that the monitor is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted c...

Page 73: ...does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power switch for more than six seconds If the software application continues to stop responding or ...

Page 74: ...ubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help and Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the dialog box 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions accord...

Page 75: ...n 1 Right click on the taskbar and select Properties from the shortcut menu 2 Clear the check box for Auto hide the taskbar then click OK Use the mouse to locate a minimized taskbar by pointing to the left right top and bottom edges of the display screen The taskbar has been located when the cursor changes to a double arrow cursor Left click and drag away from the edge of the display screen The mi...

Page 76: ...s varies depending with the number of applications that are open and running Close any applications that you are not currently using Increasing the system memory may also help For information on installing memory please see the online VAIO User Guide Page 76 ...

Page 77: ...start 2 When the Sony screen displays press the F2 key on your keyboard 3 Select the Advanced tab from the Setup Utility screen 4 Select I O Device Configuration and press Enter 5 Use the arrow keys to highlight Parallel Port Mode and press Enter You can toggle between the Normal bi directional EPP ECP and ECP EPP options using the directional arrow keys 6 Select the desired setting displays and p...

Page 78: ...hardware configuration of your VAIO computer To access the online specifications sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays on the right 4 Locate the link in the text View the VAIO Computer Specifications which describes your computer s hardware configura...

Page 79: ... play music on your computer create custom audio CDs and check music out to compatible digital music devices SonicStage software employs OpenMG copyright protection technology and advanced ATRAC3 audio file format to allow you to enjoy digital music while protecting the rights of copyright holders To access SonicStage software Help 1 Click Start in the Windows taskbar and click All Programs 2 Poin...

Page 80: ... play music on your computer create custom audio CDs and check music out to compatible digital music devices SonicStage software employs OpenMG copyright protection technology and advanced ATRAC3 audio file format to allow you to enjoy digital music while protecting the rights of copyright holders To access SonicStage software Help 1 Click Start in the Windows taskbar and click All Programs 2 Poin...

Page 81: ...Enables you to create your own custom restore points Locates the dates associated with the restore points Performs restorations that are reversible Enables different types of restore points Using the System Restore Wizard 1 Click Start in the Windows taskbar and click Help and Support The VAIO Help and Support window appears 2 Under Pick a Help topic click Performance and maintenance 3 Under Perfo...

Page 82: ... or DVD RW drive Windows displays the temporary area that holds the files until they are copied to the CD 7 Confirm that the files and folders you want to copy are displayed under Files Ready to Be Written to the CD 8 Click Write to CD under CD Writing Tasks The CD Writing Wizard starts 9 Follow the instructions in the wizard to complete writing the files or folders to the CD When the writing proc...

Page 83: ...hardware configuration of your VAIO computer To access the online specifications sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays on the right 4 Locate the link in the text View the VAIO Computer Specifications which describes your computer s hardware configura...

Page 84: ... Optical Disc Drive s Your computer may not be equipped with all of the hardware features listed in this section To view the specific hardware configuration for your system see the online specifications sheet Page 84 ...

Page 85: ...mputer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu Avoid using adhesive labels to identify your CD or DVD media Adhesive labels may come off while the CD or DVD media is in use in your optical drive s and may cause damage to the unit Page 85 ...

Page 86: ...into your drive appears and the software does not start Some software applications require specific files that are located on the application s CD ROM Insert the disc and try starting the program again Check to make sure you inserted the CD ROM with the label side facing up Page 86 ...

Page 87: ...th the label side facing up Install your CD or DVD software according to the manufacturer s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches To recover the CD or DVD software applications that are preinstalled on your computer see Reinstalling software in the online User Guide for more information Page 87 ...

Page 88: ... resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK If you see video but cannot hear audio check all of the following Verify that your DVD player s mute feature is turned off Check the master volume setting in the Audio Mixer Check the volume settings on your computer speakers Check the connections between your...

Page 89: ...ite speed to a lower setting Your media must support writing speeds at 2X or lower See the Help or documentation that came with your CD or DVD recording software application for details on adjusting the write speed settings Your DVD RW drive does not support high speed writing to a CD RW media Verify that your CD RW media supports writing speeds of 2X or lower Page 89 ...

Page 90: ...ving difficulty with writing erasing or formatting on your CD RW media the reason may be that the media is not compatible with your high speed CD RW drive Try using CD RW media that is identified as high speed 4X or higher for maximum performance and compatibility Page 90 ...

Page 91: ...phones are connected to your computer If the software application you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device vo...

Page 92: ...phones are connected to your computer If the software application you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device vo...

Page 93: ...ck the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are having a ...

Page 94: ...ck the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are having a ...

Page 95: ...ftware publisher for information on how to configure the software in order to recognize the modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab click to select your modem 4 Click Properties The Modem Prop...

Page 96: ... Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 96 ...

Page 97: ...About The Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 97 ...

Page 98: ...About The Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 98 ...

Page 99: ...ds and Audio Devices 3 From the Audio tab locate the Sound recording section and click Volume The Recording Control dialog box appears 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Adjust volume for select the Recording option Click OK 6 From the Recording Control dialog box decrease the microphone volume level by moving the slider bar down 7 Clo...

Page 100: ...rors smooth glass or magazines There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tap...

Page 101: ...rors smooth glass or magazines There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tap...

Page 102: ...ws taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Page 102 ...

Page 103: ...eyboard work properly Check that the keyboard is securely plugged into the Keyboard port Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer Page 103 ...

Page 104: ...play 1 Click Start in the Windows taskbar and then select Control Panel 2 Select Appearances and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 104 ...

Page 105: ...play 1 Click Start in the Windows taskbar and then select Control Panel 2 Select Appearances and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 105 ...

Page 106: ...r then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer installat...

Page 107: ...doesn t my connected printer function when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on Page 107 ...

Page 108: ...edia and locating upgrade procedures A support resource listing is also provided to help you locate the appropriate support options About The Power Source About Disposing Of The Lithium Battery About Handling The Computer System About Upgrading Your Computer System About Handling A Monitor Display About DVD CD And Floppy Disk Media Page 108 ...

Page 109: ...ons you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you ...

Page 110: ...Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony Computing Support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may...

Page 111: ...onnel before operating it any further Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic pa...

Page 112: ...y or equipment damage Electrostatic discharge ESD can damage disk drives add on cards and other components Follow the upgrading procedures described in the online manual while working at an ESD workstation If such a station is not available follow these precautions Avoid working in a carpeted area Do not handle materials that may produce or hold static electricity such as cellophane wrappers Groun...

Page 113: ...slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a period of time You can use a screen saver to prevent ...

Page 114: ...cal drive and damage the drive Cleaning CD or DVD media Fingerprints and dust on the surface of a disc may cause read errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe t...

Page 115: ...blems or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Contacting Sony for Help and Support Page 115 ...

Page 116: ...your VAIO computer You can view your system s processor speed determine the amount of installed memory identify optical drive specifications and more To access the online specification sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center click VAIO User Guide 3 Click Welcome from the menu displayed in the right frame 4 Locate the link in the...

Page 117: ...models Adobe Systems Inc Web site http www adobe com e mail techdocs adobe com phone 206 675 6126 fee based support Adobe Photoshop Elements Trial Version Adobe Systems Inc Web site http www adobe com America Online America Online Inc Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day EarthLinkSM Total Access EarthLink Inc Web site http help earthlink net techsupport p...

Page 118: ... Sony Software Sony Electronics Inc Web site http www sony com pcsupport Sony ScreenBlast ACID Sony ScreenBlast Sound Forge Sony Pictures Digital Entertainment Web site http www sonicfoundry com support e mail support sonicfoundry com phone 900 407 6642 fee based support fax 608 256 7300 hours M F 9 A M 5 P M Central time WordPerfect Office 2002 Standard Corel Corp Web site http www corel com phon...

Page 119: ... repairs or check repair status 3 review warranty information 4 e mail your question or comments to the Sony Customer Information Services Center 5 check pricing and availability for products accessories and parts as well as purchase online 6 access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If oth...

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