Sony Notebook Computer Us
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Getting Help
Using the Product Recovery CD-ROMs
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Using the Product Recovery CD-ROMs
In the event of a serious system crash, you may need to recover the whole contents of
your hard drive. A system recovery is required.
Furthermore, if you encounter a problem with your computer (probably caused by a
badly configured system) reinstalling an individual device driver may solve the
problem.
Another problem could be that a pre-installed application is not working properly
any more. Reinstalling the appropriate application should fix the problem. You
should therefore perform an application recovery.
Performing a system recovery.
Use this option only when your system is seriously damaged, e.g. if Windows
®
98
does not work any more, or your PC behaves abnormally, etc. The system recovery
will completely reinstall the originally configured system on your PC.
✍
You can only use this Recovery CD-ROM on the Sony notebook you purchased and not on
any other Sony PC or other manufacturer's PC!
To perform a system recovery, the notebook should not be docked (port replicator).
For more information about using your CD-ROM drive, read “CD-ROM Drive” on page 43
.
✍
Supplied : 2 CD-ROMS (one
application and one system
recovery CD).
!
Applying a system recovery
means that you will lose all
your data stored on the hard
drive. Therefore, before
applying a system recovery,
save your data stored on the
hard disk to an external disk.
If this is not possible under
Windows
®
98, try to save
your data from the DOS-
prompt to an external disk
(floppy, zip or additional
Hard Disk, etc..).
!
CAUTION: make sure that
your computer is connected
to AC (not the batteries)
before you attempt a system
recovery.
!
CAUTION: when the recovery
is performed, you must
remove the recovery CD-
ROM from the drive before
restarting the computer. If
the CD-ROM is still in the
drive, you will restart a
recovery process.
