ModelName: Flamingo_E
PartNumber: 4-154-416-11(1)
100
100
Troubleshooting
Operation
There is no sound.
The volume level is set to zero.
Turn the volume up (
p. 5).
The headphone plug is not connected properly.
Connect the headphone plug properly (
p. 6).
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
No songs or videos are stored on the player.
Follow the instructions in the displayed message, and transfer songs or videos
from the computer.
There is no sound from the built-in speakers.
The output switch is set to the
(headphones) position.
Set the output switch to the
(speaker) position (
p. 7).
The remaining battery power is low or insufficient.
If the remaining battery power is low or insufficient, sound from the built-in
speakers may not be output though sound from the headphones may be output.
In this case, charge the battery by connecting the player to a running computer
(
p. 18).
The volume level is set to low.
Sound from the built-in speakers may be hard to listen to due to surrounding
noise. In this case, turn the volume up (
p. 5).
Data cannot be played.
The battery is consumed.
Charge the battery fully (
p. 18).
If the player does not react, even after charging the battery, press the RESET
button to reset the player (
p. 99).
No data is stored on the player.
Follow the instructions in the message, and transfer data from the computer.
Transferred files are not in a playable format. For details, see “Supported file
format” of “Specifications” (
p. 125).
Songs or videos may not be playable, depending on the file format (
p. 125).
Photos may not be displayable, depending on their file size or file format (
p. 125).
The playback limitation period of the song has expired due to subscription
conditions, etc.
Songs with an expired playback limitation period cannot be played back. Update
them using the software used for transferring.
After transferring by drag-and-drop in Windows Explorer, data hierarchy levels do
not correspond to the player (
p. 29, 34).
Continued
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