Sony MSAC-US20, Operating Instructions Manual

Page: 11 / 216

Other Information
11-GB
B Other Information
Troubleshooting
Symptom
The Memory Stick icon
(Removable disk) is not
displayed.
The “Memory Stick”
cannot be accessed from
Explorer or My
Computer.
The access lamp blinks
when a “Memory Stick” is
inserted.
Music data can no longer
be used on the computer
Cause/Solution
•Not connected correctly.
t Connect correctly. (Page 8)
•In addition to this unit, another device is
connected to the USB jack on the
computer.
t Disconnect other USB devices than
this unit. Also turn off the power and
reboot.
•The driver is not installed.
t Install the driver from the supplied
CD-ROM. (Page 5)
•No “Memory Stick” inserted.
t Insert a “Memory Stick.”
•Foreign matter adhering to the
connector section of the “Memory
Stick.”
t Check whether dust or dirt is
adhering to the connector section of
the “Memory Stick.”
Remove any foreign matter and
insert the “Memory Stick” again.
•The System Restore function found in
Windows Me and Windows XP have
been executed.
t When you have backup data, restore
the backup data to the computer.
For how to use the backup tool, see
the online Help manual for
“SonicStage.”