Sony MHC-V13 Help Manual Download Page 99

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Help Guide

Home Audio System

MHC-V13

There is no sound during USB playback.

The USB device is not connected correctly. Turn off the system and reconnect the USB device, then turn on the

system and check if [USB] appears on the display.

Related Topic

Turning the power on
Turning the power off (Standby mode)
Connecting with a USB device
Playing a USB device

Summary of Contents for MHC-V13

Page 1: ...ame operations can also be performed using the controls on the system having the same or similar names Getting Started Parts and controls Main unit Remote control Playable discs or files on discs USB device Power source Connecting the system to an AC outlet Inserting batteries to the remote control Turning the power on Turning the power off Standby mode Auto Standby function Using the mic holder s...

Page 2: ...USB device Playing a USB device Playing a USB device Using play mode Viewing information of a USB device Transferring music to USB device Transferring music from a disc Erasing audio files or folders on the USB device BLUETOOTH device Connecting with BLUETOOTH device Pairing and connecting with BLUETOOTH devices Connecting this system with multiple BLUETOOTH devices Multi device connection Listeni...

Page 3: ...eless Party Chain function Stereo Pair function Listening to music wirelessly with two systems Stereo Pair function Adjusting the sound Reinforcing bass sound and creating more powerful sound MEGA BASS Selecting a sound field Using dedicated apps Using Sony Music Center What you can do with Sony Music Center Installing Sony Music Center Using Fiestable What you can do with Fiestable Installing Fie...

Page 4: ...on the system Child Lock Listening to the built in sound demonstration Information About the indicators Updating the pre installed software Troubleshooting What can I do to solve a problem What can I do to solve a problem About messages General The power does not turn on The system has entered standby mode There is no sound There is severe hum or noise The remote control does not function CHILD LO...

Page 5: ... an extended time or it takes a long time before playback starts NO FILE appears on the display OVER CURRENT appears on the display The USB device is not recognized Transferring results in an error Audio files or folders on the USB device cannot be erased BLUETOOTH device Pairing cannot be performed The BLUETOOTH device cannot detect the system or BT OFF appears on the display Connection is not po...

Page 6: ...em during Wireless Party Chain function The BLUETOOTH device cannot be connected to the system during Stereo Pair function Dedicated apps Voice Control does not work properly Karaoke There is no microphone sound There is acoustic feedback The sound loses stereo effect during playback Reset The system does not operate properly 6 ...

Page 7: ... V13 Main unit Front Rear Top panel 1 Disc lid 2 Mic holder 3 Tweeter R L 4 Display 5 Remote control sensor 6 Subwoofer The lighting function equipped 7 Do not look directly at the light emitting part when the lighting is turned on 7 ...

Page 8: ...Top USB REC PLAY port 1 FM ANTENNA terminal 2 AUDIO IN jack 3 AC IN jack 4 power Press to turn on the system or set it to standby mode 1 play 1 2 8 ...

Page 9: ...the FLANGER and ISOLATOR effect level 4 SPEAKER LIGHT VOICE CHANGER VOCAL FADER W PARTY CHAIN 5 MIC GUITAR jack 6 MIC ECHO GUITAR 7 MIC GUITAR LEVEL 8 FIESTA SOUND FIELD MEGA BASS with indicator 9 BLUETOOTH PAIRING with indicator FUNCTION 10 FLANGER ISOLATOR DJ OFF 11 play has a tactile dot Use the tactile dot as a reference when operating the system 1 You cannot use this knob to adjust the volume...

Page 10: ... 1 PLAY MODE REPEAT FM MODE PARTY LIGHT LIGHT MODE 2 REC TO USB TUNER MENU BACK OPTIONS up down folder enter 3 FUNCTION 4 MEGA BASS SOUND FIELD 5 fast reverse fast forward TUNING play previous next PRESET pause stop 6 KEY CONTROL sharp flat 7 VOL volume 8 10 ...

Page 11: ...5 013 968 11 1 Copyright 2020 Sony Corporation MIC ECHO 9 VOCAL FADER 10 SCORE DISPLAY SLEEP 11 play and VOL volume have a tactile dot Use the tactile dot as a reference when operating the system 11 ...

Page 12: ...uthoring software For more information refer to the operating instructions of the recording device Notes on discs This product is designed to play back discs that conform to the Compact Disc CD standard DualDisc and some music discs encoded with copyright protection technologies do not conform to the CD standard Therefore these discs may not be compatible with this product Note on multisession dis...

Page 13: ...ch as a computer may not be played back in the order in which they were transferred The playback order may not be applicable depending on the software used for creating the audio file Compatibility with all encoding writing software of the supported formats recording devices and recording media cannot be guaranteed Notes about USB devices This system is not guaranteed to operate with all USB devic...

Page 14: ...Turning off the demonstration mode 5 013 968 11 1 Copyright 2020 Sony Corporation Firmly insert the end of the AC power cord mains lead supplied to the AC IN jack on the rear of the system and then to an AC outlet The system is turned on in the demonstration mode and lighting starts flashing automatically 1 14 ...

Page 15: ...m s remote control sensor Hint Do not mix an old battery with a new one or mix different types of batteries If you do not use the remote control for a long period of time remove the batteries to avoid damage from battery leakage and corrosion 5 013 968 11 1 Copyright 2020 Sony Corporation Insert the two supplied R03 size AAA batteries matching the polarities 1 15 ...

Page 16: ...p Guide Home Audio System MHC V13 Turning the power on Related Topic Turning the power off Standby mode Connecting the system to an AC outlet 5 013 968 11 1 Copyright 2020 Sony Corporation Press power 1 16 ...

Page 17: ...io System MHC V13 Turning the power off Standby mode Related Topic Auto Standby function Using the BLUETOOTH standby function 5 013 968 11 1 Copyright 2020 Sony Corporation Press power STANDBY flashes on the display 1 17 ...

Page 18: ...xternal device is connected to the MIC GUITAR jack when the system is a Party Guest for the Wireless Party Chain function or the Guest system for the Stereo Pair function To turn off on the Auto Standby function To exit the options menu Press OPTIONS Hint AutoSTBY flashes on the display about 2 minutes before the system enters standby mode 5 013 968 11 1 Copyright 2020 Sony Corporation Press OPTIO...

Page 19: ... as illustrated below Note The mic holder is designed for placing a microphone only Do not hold the mic holder when carrying the system Before placing a microphone in the mic holder press MIC GUITAR LEVEL on the system repeatedly to reduce the microphone volume level to a minimum level Related Topic Singing karaoke 5 013 968 11 1 Copyright 2020 Sony Corporation 19 ...

Page 20: ...ut the main features of this system scroll across the display and the lighting turns on To activate the demonstration mode Press DISPLAY Hint To turn off the lighting during demonstration press PARTY LIGHT or press SPEAKER LIGHT on the system 5 013 968 11 1 Copyright 2020 Sony Corporation While the system is turned off press DISPLAY repeatedly until the demonstration is turned off Power Saving Mod...

Page 21: ... Auto Standby function see Auto Standby function Related Topic Auto Standby function 5 013 968 11 1 Copyright 2020 Sony Corporation Press VOL volume repeatedly or turn VOLUME DJ CONTROL counterclockwise on the system until VOL MIN appears on the display 1 Connect an external audio device and the AUDIO IN jack on the system with an audio cable 2 Press FUNCTION repeatedly to select AUDIO IN 3 Turn o...

Page 22: ... Auto Standby function see Auto Standby function Related Topic Auto Standby function 5 013 968 11 1 Copyright 2020 Sony Corporation Press VOL volume repeatedly or turn VOLUME DJ CONTROL counterclockwise on the system until VOL MIN appears on the display 1 Connect an external audio device and the AUDIO IN jack on the system with an audio cable 2 Press FUNCTION repeatedly to select AUDIO IN 3 Turn o...

Page 23: ...push down on the center of the disc until it fits into place 2 Press PUSH OPEN CLOSE on the system to close the disc lid Do not forcibly press the disc lid to close it as this may cause a malfunction 3 Press play to start playback 4 To Do this Stop playback Press stop Pause playback Press pause Resume playback or return to normal playback Press play Cancel the resume point Press stop twice Select ...

Page 24: ...HUF Shuffles all playable files in the specified folder on the disc Note Shuffle Play is canceled when you open the disc lid perform Synchronized Transfer Shuffle Play may be canceled when you select a folder or a track to play back Playing repeatedly Repeat Play for AUDIO CD DATA CD When playback is stopped press REPEAT FM MODE repeatedly The following indicators light up on the display Repeats a...

Page 25: ...view the information as follows Playing time remaining time File name folder name Song name artist name album name Note The name may not be displayed depending on the characters Playing time of audio files may not be displayed correctly The elapsed playing time for an audio file encoded using a VBR variable bit rate is not displayed correctly 5 013 968 11 1 Copyright 2020 Sony Corporation 25 ...

Page 26: ...e above conditions Using iPhone iPod devices via a USB connection is not supported Note You can use a USB adaptor not supplied to connect the USB device to the system if the USB device cannot be plugged into the USB port on the system Related Topic Playing a USB device 5 013 968 11 1 Copyright 2020 Sony Corporation Press FUNCTION repeatedly to select USB 1 Connect a USB device to the USB port on t...

Page 27: ...2020 Sony Corporation Press FUNCTION repeatedly to select USB 1 Connect a USB device to the USB port on the system 2 Press play to start playback 3 To Do this Stop playback Press stop Pause playback Press pause Resume playback or return to normal playback Press play Cancel the resume point Press stop twice Select a file Press previous or next during playback Select a folder Press folder repeatedly...

Page 28: ...les all playable files on the USB device FLDR SHUF Shuffles all playable files in the specified folder on the USB device Note Shuffle Play is canceled when you perform Synchronized Transfer Shuffle Play may be canceled when you select a folder to play back Playing repeatedly Repeat Play for USB When playback is stopped press REPEAT FM MODE repeatedly The following indicators light up on the displa...

Page 29: ...u can view the information as follows Playing time remaining time File name folder name Song name artist name album name Note The name may not be displayed depending on the characters Playing time of audio files may not be displayed correctly The elapsed playing time for an audio file encoded using a VBR variable bit rate is not displayed correctly 5 013 968 11 1 Copyright 2020 Sony Corporation 29...

Page 30: ...disc lid is opened Connect a transferable USB device to the USB port on the system Note You can use a USB adaptor not supplied to connect the USB device to the system if the USB device cannot be plugged into the USB port on the system 1 Press OPTIONS The options menu appears on the display 2 Press up down repeatedly to select BIT RATE then press enter 3 Press up down repeatedly to select the bit r...

Page 31: ...function When transferring music to a WALKMAN using Media Manager for WALKMAN be sure to transfer in MP3 format When connecting a WALKMAN to the system be sure to connect after the display Creating Library or Creating Database on the WALKMAN has disappeared Folder and file generation rules Maximum number of MP3 files that can be generated Note If you start transferring in Shuffle Play or Repeat Pl...

Page 32: ...source as follows Synchronized Transfer When transferring all tracks from an AUDIO CD Folder name CDDA0001 File name TRACK001 When transferring MP3 files from a disc Folder name Same as the source File name Same as the source REC1 Transfer When transferring a track from an AUDIO CD Folder name REC1 CD File name TRACK001 When transferring an MP3 file from a disc Folder name REC1 MP3 File name Same ...

Page 33: ...n the display To cancel erase operations press stop 5 Press enter COMPLETE appears on the display If it is no file after erase NO MUSIC appears on the display To exit the options menu press OPTIONS 6 Press FUNCTION repeatedly to select USB 1 Press folder repeatedly to select a folder you want to erase The folder name appears on the display 2 When playback is stopped press OPTIONS The options menu ...

Page 34: ...le and 3GP format file only You cannot erase audio files or folders when Shuffle Play has been selected Set the play mode to Normal Play before erasing Do not remove the USB device during erase operations 5 013 968 11 1 Copyright 2020 Sony Corporation 34 ...

Page 35: ...p When you turn on the system the system tries to make a BLUETOOTH connection with the last connected BLUETOOTH device If the device is nearby and its BLUETOOTH function is on the BLUETOOTH connection is established automatically and the BLUETOOTH device name appears on the display In this case turn off the BLUETOOTH function or turn off the power of the currently connected BLUETOOTH device 1 Pres...

Page 36: ...red with up to 8 devices If a new device is paired after 8 devices have already been paired the device that was paired earliest is replaced by the new one The pairing information of the system has been deleted from the BLUETOOTH device After you reset the system it may not be able to connect with your iPhone iPod In this case delete the pairing information of the system on your iPhone iPod then pe...

Page 37: ... from a multi device connection Press BLUETOOTH PAIRING on the system Note Operations may vary depending on the BLUETOOTH devices A BLUETOOTH device may not be connectable depending on the combination of devices For details refer to the operating instructions of the devices If you try to connect a 4th BLUETOOTH device the oldest playback device will be disconnected Depending on the BLUETOOTH devic...

Page 38: ...ible on the BLUETOOTH device while playback on the device is stopped paused Note If the communication condition is poor the BLUETOOTH device may react incorrectly to the operations on the system Depending on the BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connected device Noise or sound interruption may occur depending on the BLUETOOTH device co...

Page 39: ...39 ...

Page 40: ...n Note You can enjoy high quality sound if AAC or LDAC is selected If you cannot listen to AAC or LDAC sound from your device or the sound is interrupted select SBC If you change this setting while the system is connected to a BLUETOOTH device the BLUETOOTH device will be disconnected To connect to the BLUETOOTH device perform the BLUETOOTH connection again Related Topic Using the BLUETOOTH standb...

Page 41: ...epending on the BLUETOOTH device the BLUETOOTH connection may be terminated automatically when you stop playback Related Topic Turning the power on Auto Standby function 5 013 968 11 1 Copyright 2020 Sony Corporation Press BLUETOOTH PAIRING on the system BT AUDIO appears on the display 1 41 ...

Page 42: ...he time of purchase this setting is set to on Note You cannot perform the following operations when BLUETOOTH signal is set to off Pair and or connect with BLUETOOTH device Use Sony Music Center Change the BLUETOOTH audio codecs 5 013 968 11 1 Copyright 2020 Sony Corporation Hold down MEGA BASS and VOICE CHANGER on the system for about 3 seconds BT ON or BT OFF appears on the display 1 42 ...

Page 43: ...ime of purchase this setting is set to off To exit the options menu Press OPTIONS Related Topic Pairing and connecting with BLUETOOTH devices 5 013 968 11 1 Copyright 2020 Sony Corporation Press OPTIONS 1 Press up down repeatedly to select BT STBY then press enter 2 Press up down repeatedly to select the setting then press enter ON The system turns on automatically even when the system is in stand...

Page 44: ... stereo effect but reception will improve Related Topic Presetting radio stations 5 013 968 11 1 Copyright 2020 Sony Corporation Connect the FM lead antenna aerial to the FM ANTENNA terminal on the system Extend the antenna aerial horizontally Keep the antenna aerial away from the AC power cord mains lead and the USB cable to avoid picking up noise 1 Press FUNCTION repeatedly to select TUNER FM 2 ...

Page 45: ...t number you want 5 013 968 11 1 Copyright 2020 Sony Corporation Tune into a station you want to preset See Listening to FM radio 1 Press TUNER MENU 2 Press up down repeatedly to select the preset number you want then press enter COMPLETE appears on the display and the station is stored If another station is already assigned to the selected preset number that station is replaced by the new one 3 4...

Page 46: ...stems The following operation is an example of activating the BLUETOOTH function on MHC V13 Refer to the operating instructions supplied with the device you are using to set up other devices compatible with the Wireless Party Chain function 1 Press power to turn on the system 1 Press FUNCTION repeatedly until BLUETOOTH appears on the display 2 Set up the first system as the Party Host The followin...

Page 47: ...the Wireless Party Chain Setup mode 3 Connect a second or subsequent system as a Party Guest The following operation is an example of connecting MHC V13 as the second or subsequent system Refer to the operating instructions supplied with the device you are using to connect other devices compatible with the Wireless Party Chain function 3 Make sure that BT AUDIO is displayed on the display of the s...

Page 48: ...hird or subsequent systems connect each one within 30 seconds of connecting the previous system After 30 seconds or more the system cannot be connected If you want to add another system after connecting 30 seconds or more hold down W PARTY CHAIN on the first system then operate steps 1 and 2 3 Wait 30 seconds after the last Party Guest is connected P CHAIN stops flashing on the display of the Part...

Page 49: ...Wireless Party Chain function the codec automatically switches to SBC Note When watching movies using the Wireless Party Chain function there may be a delay between video and audio The Wireless Party Chain function is available only when the system is in BLUETOOTH function When you use the Wireless Party Chain function by connecting multiple types of audio systems the lighting may not work dependi...

Page 50: ...reless Party Chain function To terminate only one system Press W PARTY CHAIN on the Party Guest you want to leave Note When you switch to a different function or turn off the Party Host the Wireless Party Chain function is also terminated 5 013 968 11 1 Copyright 2020 Sony Corporation Press W PARTY CHAIN on the Party Host 1 50 ...

Page 51: ...ms of the same model within 1 m 3 2 ft of each other 1 Turn on Host system and Guest system 2 Press BLUETOOTH PAIRING on Host system and Guest system to select the BLUETOOTH function BLUETOOTH appears on the display 3 Connect Host system and a BLUETOOTH device via BLUETOOTH connection See Pairing and connecting with BLUETOOTH devices 4 Launch Sony Music Center and follow the on screen instructions...

Page 52: ... on the system Switch to SBC codec when using the Stereo Pair function For details see Selecting the BLUETOOTH audio streaming playback quality Codec Note When you use the microphone or play the guitar on Host system the sound will not be output from Guest system The following operations do not work on Guest system when using Stereo Pair Sleep Timer Auto Standby Child Lock Vocal Fader Key Control ...

Page 53: ...ful sound MEGA BASS At the time of purchase the MEGA BASS mode is set to on To turn off the MEGA BASS mode Press MEGA BASS repeatedly to select BASS OFF Hint You can also use Sony Music Center to turn on off the MEGA BASS mode 5 013 968 11 1 Copyright 2020 Sony Corporation Press MEGA BASS repeatedly to select BASS ON The MEGA BASS indicator lights up 1 53 ...

Page 54: ...ore immersive feeling of being in a football stadium by minimizing the volume level of narration in addition to the enhancement of cheers Note If you hear unnatural sounds in the content when OFF NARRATION is selected ON NARRATION is recommended This feature does not support monaural sound To create your own sound effect You can raise or lower the levels of specific frequency bands then store the ...

Page 55: ...lling the playback of a disc and USB device Tuning into an FM station and presetting the stations Changing sound settings DJ Effect and MEGA BASS Setting the Sleep Timer Setting the lighting mode Turning on off the Voice Guidance function Grouping with other audio systems Stereo Pair function Wireless Party Chain function etc Hint What you can control with Sony Music Center varies depending on the...

Page 57: ...or on Google Play Hint Depending on your contract downloading the app may require communication charges Related Topic What you can do with Sony Music Center 5 013 968 11 1 Copyright 2020 Sony Corporation Download Sony Music Center on Google Play or the App Store and install it 1 When the installation is complete launch Sony Music Center 2 57 ...

Page 58: ...Phone etc Voice Control You can operate the system by speaking preset voice commands into smartphone iPhone microphone Party Light You can synchronize the screen illumination of multiple smartphones iPhone with the lighting of this system Karaoke Ranking You can sing Karaoke and compete with others to achieve top 10 ranking Party Playlist You and your guests can add favorite songs to a playlist fr...

Page 59: ... Google Play or the App Store Related Topic Installing Sony Music Center What you can do with Fiestable 5 013 968 11 1 Copyright 2020 Sony Corporation Download Fiestable on Google Play or the App Store and install it 1 When the installation is completed launch Fiestable from the Sony Music Center screen 2 59 ...

Page 60: ... 1 Copyright 2020 Sony Corporation Establish a BLUETOOTH connection between the system and your smartphone iPhone 1 Launch Sony Music Center and touch the Fiestable icon 2 Touch DJ Control A list of the DJ Effects appears on the app screen 3 Touch any of the DJ Effects You can create a fun DJ Effect by moving your finger inside the outlined area 4 60 ...

Page 61: ... Sony Corporation Establish a BLUETOOTH connection between the system and your smartphone iPhone 1 Launch Sony Music Center and touch the Fiestable icon 2 Touch Illumination A list of the lighting patterns and the color palette appear on the app screen 3 Touch any of the lighting patterns You can change the lighting color and the speed of flashing by moving your finger on the color palette 4 61 ...

Page 62: ...our smartphone iPhone microphone is being used by other application Related Topic Pairing and connecting with BLUETOOTH devices 5 013 968 11 1 Copyright 2020 Sony Corporation Establish a BLUETOOTH connection between the system and your smartphone iPhone Make sure your smartphone iPhone is connected to the Internet 1 Launch Sony Music Center and touch the Fiestable icon 2 Touch Voice Control via Fi...

Page 63: ...ting of the system 1 Start playing the music 2 Turn on the BLUETOOTH function on your smartphone iPhone Note BLUETOOTH connection is not required unless you are using multiple systems If you want to synchronize your smartphone iPhone with a specific system establish a BLUETOOTH connection between your smartphone iPhone and that system Otherwise proceed to step and your smartphone iPhone will synch...

Page 64: ...TOOTH connection between the system and your smartphone iPhone 1 Launch Sony Music Center and touch the Fiestable icon 2 Touch Karaoke 3 Touch Scoring Start 4 Start playing the music on the system and sing a song 5 Touch Mic Level Echo Key Control or Vocal on the app screen and adjust the slider to change the microphone volume level echo intensity pitch or vocal non vocal setting in accordance wit...

Page 66: ...Playlist function on a secure Wi Fi network 5 013 968 11 1 Copyright 2020 Sony Corporation Establish a BLUETOOTH connection between the system and your smartphone iPhone 1 Make sure your smartphone iPhone is connected to a Wi Fi network 2 Launch Sony Music Center and touch the Fiestable icon 3 Touch Party Playlist 4 Follow the on screen instructions 5 Make sure your guests smartphones iPhone are c...

Page 67: ...ly to adjust the microphone volume level When using the Wireless Party Chain or Stereo Pair function sound from the microphone is only output from the system to which the microphone is connected If the sound through the microphone is extremely loud it may be distorted Press MIC GUITAR LEVEL on the system repeatedly to reduce the microphone volume Related Topic Using the mic holder s Various functi...

Page 68: ...nction Score mode when the microphone is connected Your score is calculated from a scale of 0 to 99 by comparing your voice with the music source To score your singing Voice Changer You can change your voice when you talk or sing into microphone To activate the Voice Changer function Press VOICE CHANGER VOCAL FADER on the system repeatedly to change your voice effect To cancel the Voice Changer fu...

Page 70: ... guitar from the system press MIC GUITAR LEVEL on the system repeatedly to reduce the guitar volume 5 013 968 11 1 Copyright 2020 Sony Corporation Press MIC GUITAR LEVEL on the system repeatedly to reduce the guitar volume level 1 Use an instrument cable not supplied to connect a guitar to the MIC GUITAR jack on the system 2 Press GUITAR on the system repeatedly to select the guitar effect that yo...

Page 71: ... during transferring the sound effect will not be transferred onto the USB device You cannot use VOLUME DJ CONTROL knob on the system to adjust the volume when the DJ Effect is activated Press VOL volume on the remote control to adjust the volume 5 013 968 11 1 Copyright 2020 Sony Corporation Press the following button to select the effect type FLANGER Creates a deep flanging effect that is simila...

Page 72: ...s off automatically after the preset time To cancel Sleep Timer Press SLEEP repeatedly to select OFF Hint To check the remaining time before the system turns off press SLEEP 5 013 968 11 1 Copyright 2020 Sony Corporation Press SLEEP repeatedly to select the time you want 1 72 ...

Page 73: ...t emitting part when the lighting is turned on If the lighting brightness is glaring switch on the room lights or turn off the lighting You can turn on or off the lighting when the demonstration is turned on Related Topic Turning off the demonstration mode 5 013 968 11 1 Copyright 2020 Sony Corporation Press PARTY LIGHT repeatedly during playback to select LED ON The part of the system illustrated...

Page 74: ...TIONS 1 Press up down repeatedly to select VOICE GUIDANCE then press enter 2 Press up down to select ON then press enter The Voice Guidance is activated To exit the options menu press OPTIONS Depending on the status of the system the Voice Guidance outputs from the system as follows When setting the system to the pairing mode BLUETOOTH pairing When connected to a BLUETOOTH device BLUETOOTH connect...

Page 75: ...To turn off the Child Lock function Hold down stop on the system for more than 5 seconds until CHILD LOCK OFF appears on the display Note The Child Lock function will be turned off automatically when you disconnect the AC power cord mains lead 5 013 968 11 1 Copyright 2020 Sony Corporation Hold down stop on the system for more than 5 seconds CHILD LOCK ON appears on the display 1 75 ...

Page 76: ...ening to the built in sound demonstration Hold down play on the system for more than 2 seconds The built in sound demonstration is played back To stop the demonstration Press stop on the system 5 013 968 11 1 Copyright 2020 Sony Corporation 76 ...

Page 77: ...ple audio systems Wireless Party Chain function 5 013 968 11 1 Copyright 2020 Sony Corporation Lights up BLUETOOTH connection is established Flashes twice repeatedly The system enters the pairing mode Flashes slowly The system is waiting for a BLUETOOTH device to connect to Lights up The MEGA BASS mode is turned on Turns off The MEGA BASS mode is turned off 77 ...

Page 78: ...installed software The software of this system may be updated in the future You can update your system s preinstalled software from the support website Follow the online instructions to update the software 5 013 968 11 1 Copyright 2020 Sony Corporation 78 ...

Page 79: ...ook up information on the issue on the customer support website Access the support websites to get support information about your system For customers in Americas https www sony com am support For customers in Europe https www sony eu support For customers in other countries regions https www sony asia com support Note If the service personnel changes some parts during repair these parts may be re...

Page 80: ...e the number of folders has reached its maximum NoDEVICE No USB device is connected or unsupported device is connected NO DISC There is no disc in the system NO MUSIC No supported audio files exist in the playback source NO SUPPORT An unsupported USB device is connected or the USB device is connected through a USB hub NOT USE You tried to perform a specific operation under conditions where that op...

Page 81: ...r does not turn on Check that the AC power cord mains lead is connected securely to the AC IN jack on the rear of the system Related Topic Connecting the system to an AC outlet Turning the power on 5 013 968 11 1 Copyright 2020 Sony Corporation 81 ...

Page 82: ...as entered standby mode This is not a malfunction The system enters standby mode automatically in about 15 minutes when there is no operation or audio signal output Related Topic Auto Standby function 5 013 968 11 1 Copyright 2020 Sony Corporation 82 ...

Page 83: ...tional equipment if any Turn on the connected equipment Turn off the system unplug the AC power cord mains lead then plug in the AC power cord mains lead again and turn on the system Related Topic Connecting the system to an AC outlet Turning the power on 5 013 968 11 1 Copyright 2020 Sony Corporation 83 ...

Page 84: ...outlet Install a noise filter not supplied to the AC power cord mains lead Turn off surrounding electrical equipment The noise generated by the cooling fans of the system may be heard when the system is turned on This is not a malfunction Move the system away from the neon signs or fluorescent light 5 013 968 11 1 Copyright 2020 Sony Corporation 84 ...

Page 85: ...cles between the remote control and the system Move the remote control closer to the system Point the remote control at the system s sensor Replace the batteries R03 size AAA Move the system away from the fluorescent light Related Topic Inserting batteries to the remote control 5 013 968 11 1 Copyright 2020 Sony Corporation 85 ...

Page 86: ... System MHC V13 CHILD LOCK appears when you use any control on the system Set the Child Lock function to off Related Topic Deactivating the controls on the system Child Lock 5 013 968 11 1 Copyright 2020 Sony Corporation 86 ...

Page 87: ... MHC V13 A clicking sound is heard when the system is turned on This is the operating sound and it occurs when the system is turned on or off for example This is not a malfunction 5 013 968 11 1 Copyright 2020 Sony Corporation 87 ...

Page 89: ...t this system can play back Remove the disc and wipe away the moisture on the disc then leave the system turned on for a few hours until the moisture evaporates Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device Playable discs or files on discs USB device 5 013 968 11 1 Copyright 2020 Sony Corporation 89 ...

Page 90: ...stem MHC V13 The sound skips during disc playback Wipe the disc clean Reload the disc Move the system to a place with no vibration Replace the disc with the one without defects 5 013 968 11 1 Copyright 2020 Sony Corporation 90 ...

Page 91: ...HC V13 Playback does not start from the first track file Set the play mode to Normal Play Resume Play has been selected on the disc Press stop twice Then press play to start playback 5 013 968 11 1 Copyright 2020 Sony Corporation 91 ...

Page 93: ...operly The ID3 version is not in Version 1 1 0 1 1 or Version 2 2 2 2 3 The character codes that can be displayed by this system are as follows Upper cases A to Z Numbers 0 to 9 Symbols _ Other characters appear as _ 5 013 968 11 1 Copyright 2020 Sony Corporation 93 ...

Page 94: ...HC V13 READING is displayed for an extended time or it takes a long time before playback starts The reading process can take a long time when the file structure is extremely complex 5 013 968 11 1 Copyright 2020 Sony Corporation 94 ...

Page 95: ...yback does not start Turn off the system and reconnect the USB device then turn on the system Resume Play has been selected on the USB device Press stop twice Then press play to start playback 5 013 968 11 1 Copyright 2020 Sony Corporation 95 ...

Page 97: ...AT12 FAT16 or FAT32 are unsupported This system supports FAT12 FAT16 or FAT32 but some USB devices may not support all of these FAT For details refer to the operating instructions of each USB device or contact the manufacturer If you use a partitioned USB device only files on the first partition can be played back 5 013 968 11 1 Copyright 2020 Sony Corporation 97 ...

Page 98: ...1 0 1 1 or Version 2 2 2 2 3 The data stored in the USB device may have been corrupted perform the transfer again The character codes that can be displayed by this system are as follows Upper cases A to Z Numbers 0 to 9 Symbols _ Other characters appear as _ 5 013 968 11 1 Copyright 2020 Sony Corporation 98 ...

Page 99: ...nnected correctly Turn off the system and reconnect the USB device then turn on the system and check if USB appears on the display Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device Playing a USB device 5 013 968 11 1 Copyright 2020 Sony Corporation 99 ...

Page 100: ...lf contains noise or the sound is distorted Noise may have entered during the transfer process Delete the file and try transfer again The bit rate used in encoding an audio file was low Send an audio file with higher bit rate to the USB device Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device 5 013 968 11 1 Copyright 2020 Sony Corporation 100 ...

Page 101: ...cess can take a long time in the following cases There are many folders or files on the USB device For details see Notes on playable files in Playable discs or files on discs USB device The file structure is extremely complex The memory capacity is excessive The internal memory is fragmented 5 013 968 11 1 Copyright 2020 Sony Corporation 101 ...

Page 102: ...V13 NO FILE appears on the display The system has entered the software update mode and all controls except power are deactivated Press power on the system to cancel the software update 5 013 968 11 1 Copyright 2020 Sony Corporation 102 ...

Page 103: ...ctrical current from the USB port on the system Turn off the system and remove the USB device from the port Make sure there is no problem with the USB device If this display pattern persists contact your nearest Sony dealer Related Topic Turning the power off Standby mode 5 013 968 11 1 Copyright 2020 Sony Corporation 103 ...

Page 104: ...USB device then turn on the system The USB device is not working properly Refer to the operating instructions of the USB device on how to deal with this problem Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device 5 013 968 11 1 Copyright 2020 Sony Corporation 104 ...

Page 105: ... again If the transfer and erase operations are repeated multiple times the file structure within the USB device becomes fragmented Refer to the operating instructions of the USB device on how to deal with this problem The USB device was disconnected or the power was turned off during transfer Delete the partially transferred file and perform the transfer again If this does not fix the problem the...

Page 106: ...protected The USB device was disconnected or the power was turned off during the erase operation Delete the partially erased file If this does not fix the problem the USB device may be broken Refer to the operating instructions of the USB device on how to deal with this problem 5 013 968 11 1 Copyright 2020 Sony Corporation 106 ...

Page 107: ...PAIRING to perform pairing Move the BLUETOOTH device closer to the system Pairing may not be possible if other BLUETOOTH devices are present around the system In this case turn off the other BLUETOOTH devices Make sure to enter the correct passkey when selecting the system s name this system on the BLUETOOTH device Related Topic Pairing and connecting with BLUETOOTH devices 5 013 968 11 1 Copyrigh...

Page 108: ...em MHC V13 The BLUETOOTH device cannot detect the system or BT OFF appears on the display Set the BLUETOOTH signal to BT ON Related Topic Turning on or off the BLUETOOTH signal 5 013 968 11 1 Copyright 2020 Sony Corporation 108 ...

Page 109: ...e and cannot be connected with the system Enable the BLUETOOTH function of the BLUETOOTH device Establish a connection from the BLUETOOTH device The pairing registration information has been erased Perform the pairing operation again Related Topic Pairing and connecting with BLUETOOTH devices 5 013 968 11 1 Copyright 2020 Sony Corporation 109 ...

Page 110: ...Help Guide Home Audio System MHC V13 iPhone iPod cannot be connected with the system The system is compatible with iOS 11 0 or later 5 013 968 11 1 Copyright 2020 Sony Corporation 110 ...

Page 111: ...system and your BLUETOOTH device remove or avoid the obstacles If there is equipment that generates electromagnetic radiation such as a wireless LAN other BLUETOOTH device or a microwave oven nearby move them away Select the appropriate audio codec option Related Topic Selecting the BLUETOOTH audio streaming playback quality Codec 5 013 968 11 1 Copyright 2020 Sony Corporation 111 ...

Page 112: ...e sound of your BLUETOOTH device cannot be heard on this system Increase the volume on your BLUETOOTH device first then adjust the volume using the VOL volume VOLUME DJ CONTROL on the system 5 013 968 11 1 Copyright 2020 Sony Corporation 112 ...

Page 113: ...system and your BLUETOOTH device remove or avoid the obstacles If there is equipment that generates electromagnetic radiation such as a wireless LAN other BLUETOOTH device or a microwave oven nearby move them away Turn down the volume of the connected BLUETOOTH device 5 013 968 11 1 Copyright 2020 Sony Corporation 113 ...

Page 114: ...ange antenna location and its orientation to obtain good reception Turn off nearby electrical equipment Radio may not be received depending on the radio wave conditions or the housing environment in your area Poor reception Far from windows between buildings etc Good reception Near windows etc 5 013 968 11 1 Copyright 2020 Sony Corporation 114 ...

Page 115: ...isy To reduce static noise on a weak FM stereo station press REPEAT FM MODE repeatedly until ST lights off on the display You will lose the stereo effect but reception will improve Related Topic Listening to FM radio 5 013 968 11 1 Copyright 2020 Sony Corporation 115 ...

Page 116: ...ion After connecting all the systems perform the pairing and connecting operations between the BLUETOOTH device and the Party Host Related Topic Enjoying wireless playback using multiple audio systems Wireless Party Chain function Terminating the Wireless Party Chain function 5 013 968 11 1 Copyright 2020 Sony Corporation 116 ...

Page 117: ...uring Stereo Pair function After connecting two same model systems perform the pairing and connecting operations between the BLUETOOTH device and the Host system Related Topic Listening to music wirelessly with two systems Stereo Pair function 5 013 968 11 1 Copyright 2020 Sony Corporation 117 ...

Page 118: ...udio System MHC V13 Voice Control does not work properly Speak closer to your smartphone iPhone microphone Speak clearly at a slower speed Reduce the surrounding noise 5 013 968 11 1 Copyright 2020 Sony Corporation 118 ...

Page 119: ... There is no microphone sound Adjust the microphone volume level Make sure the microphone is connected to the MIC GUITAR jack on the system correctly Make sure the microphone is turned on 5 013 968 11 1 Copyright 2020 Sony Corporation 119 ...

Page 120: ...ome Audio System MHC V13 There is acoustic feedback Reduce the volume Move the microphone and guitar away from the system or change the direction of the microphone 5 013 968 11 1 Copyright 2020 Sony Corporation 120 ...

Page 121: ...System MHC V13 The sound loses stereo effect during playback Turn off the Vocal Fader Make sure the system is connected properly Related Topic Various functions for karaoke 5 013 968 11 1 Copyright 2020 Sony Corporation 121 ...

Page 122: ...ess power to turn on the system 2 Hold down FIESTA and GUITAR for about 3 seconds After all the indicators on the system flash for more than 3 seconds all user configured settings such as the pairing registration information are reset to factory default settings RESET appears on the display After the reset completes the system automatically reboots Press power to turn on the system All user config...

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Sony MHC-V13, Help Manual, Page: 99 / 122

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Summary of Contents for MHC-V13

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