Sony MHC-V02 Help Manual Download Page 71

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Help Guide

Home Audio System

MHC-V02

What can I do to solve a problem?

If the system does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide and try any corrective actions listed.

Reset the system. (See

System does not operate properly.

Look up information on the issue on the customer support website.

Access the support websites to get support information about your system.

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Customer support websites

System does not operate properly.

Summary of Contents for MHC-V02

Page 1: ...rations can also be performed using the controls on the system having the same or similar names Getting Started Parts and controls Main unit Remote control Playable discs or files on discs USB device Power source Connecting the system to an AC outlet Inserting batteries to the remote control Turning the power on Turning the power off Standby mode Using the BLUETOOTH standby function Auto Standby f...

Page 2: ...o music of an external audio device etc Listening to music Disc Playing a disc Using play mode Viewing information of a disc and USB device USB device Listening to music of a USB device BLUETOOTH device Listening to music of a device via BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec Terminating the BLUETOOTH connection After use Connecting this system with mul...

Page 3: ...adio Presetting radio stations Using dedicated apps Using Sony Music Center What you can do with Sony Music Center Installing Sony Music Center Using Fiestable What you can do with Fiestable Installing Fiestable Using Voice Control via Fiestable Creating party lighting atmosphere via Fiestable Singing along Karaoke Singing karaoke Various functions for karaoke Various functions Using the Voice Gui...

Page 4: ...system A clicking sound is heard when the system is turned on Disc USB Playback The disc lid does not close Playback does not start The sound skips during disc playback Playback does not start from the first track file Files cannot be played back The folder name track name file name and ID3 tag characters do not appear properly There is no sound during USB playback There is noise skipping or disto...

Page 5: ...Phone iPod cannot be connected with the system The sound skips or fluctuates or the connection is lost The sound of your BLUETOOTH device cannot be heard on this system There is severe hum noise or distorted sound Apps Control Voice Control does not work properly Multiple systems playback BLUETOOTH device cannot be connected to the system during Wireless Party Chain function BLUETOOTH device canno...

Page 6: ... MHC V02 Main unit Front Rear Top panel 1 Disc lid 2 Display 3 Remote control sensor 4 Tweeter 5 Subwoofer The speaker light function equipped 6 Do not look directly at the light emitting part when the illumination is turned on 6 ...

Page 7: ...Top panel You can deactivate the controls except power on the system to prevent misoperation by children USB REC PLAY port 1 FM ANTENNA terminal 2 AUDIO IN L R jacks 3 MIC GUITAR jack 4 AC IN jack 5 7 ...

Page 8: ...tton 4 folder button 5 MIC GUITAR LEVEL button 6 VOLUME buttons Adjust the volume 7 W PARTY CHAIN button SOUND FIELD button MEGA BASS button 8 BLUETOOTH PAIRING button with indicator FUNCTION button 9 VOCAL FADER button MIC ECHO button GUITAR button 10 play and VOLUME have a tactile dot Use the tactile dot as a reference when operating the system 8 ...

Page 10: ...button 2 REC TO USB button TUNER MENU button BACK button OPTIONS button up down buttons folder buttons enter button 3 FUNCTION button 4 MEGA BASS button SOUND FIELD button 5 fast reverse fast forward buttons TUNING buttons play button previous next buttons PRESET buttons pause button stop button 6 KEY CONTROL buttons 7 VOL buttons 8 10 ...

Page 11: ... 1 Copyright 2019 Sony Corporation MIC ECHO button 9 VOCAL FADER button 10 SCORE button DISPLAY button SLEEP button 11 play and VOL have a tactile dot Use the tactile dot as a reference when operating the system 11 ...

Page 12: ...uthoring software For more information refer to the operating instructions of the recording device Notes on discs This product is designed to play back discs that conform to the Compact Disc CD standard DualDisc and some music discs encoded with copyright protection technologies do not conform to the CD standard Therefore these discs may not be compatible with this product Note on multisession dis...

Page 13: ...ch as a computer may not be played back in the order in which they were transferred The playback order may not be applicable depending on the software used for creating the audio file Compatibility with all encoding writing software of the supported formats recording devices and recording media cannot be guaranteed Notes about USB devices This system is not guaranteed to operate with all USB devic...

Page 14: ...ctivating the demonstration mode 4 748 045 11 1 Copyright 2019 Sony Corporation Firmly insert the end of the AC power cord mains lead supplied to the AC IN jack on the rear of the system and then to an AC outlet The system is turned on in the demonstration mode and Speaker Lights start flashing automatically 1 14 ...

Page 15: ...m s remote control sensor Hint Do not mix an old battery with a new one or mix different types of batteries If you do not use the remote control for a long period of time remove the batteries to avoid damage from battery leakage and corrosion 4 748 045 11 1 Copyright 2019 Sony Corporation Insert the two supplied R03 size AAA batteries matching the polarities 1 15 ...

Page 16: ...p Guide Home Audio System MHC V02 Turning the power on Related Topic Turning the power off Standby mode Connecting the system to an AC outlet 4 748 045 11 1 Copyright 2019 Sony Corporation Press power 1 16 ...

Page 17: ...io System MHC V02 Turning the power off Standby mode Related Topic Auto Standby function Using the BLUETOOTH standby function 4 748 045 11 1 Copyright 2019 Sony Corporation Press power Standby flashes on the display 1 17 ...

Page 18: ...At the time of purchase this setting is set to off To exit the options menu Press OPTIONS Related Topic Pairing and connecting with BLUETOOTH devices 4 748 045 11 1 Copyright 2019 Sony Corporation Press OPTIONS 1 Press repeatedly to select BT STBY then press enter 2 Press repeatedly to select the setting then press enter ON The system turns on automatically even when the system is in standby mode ...

Page 19: ...en an external device is connected to the MIC GUITAR jack when the system is a Party Guest for the Wireless Party Chain function or the Guest system for the Speaker Add function To turn off on the Auto Standby function To exit the options menu Press OPTIONS Hint AutoSTBY flashes on the display about 2 minutes before the system enters standby mode 4 748 045 11 1 Copyright 2019 Sony Corporation Pres...

Page 20: ...y or damaging the system Set up the tripod completely before you install the system Be sure to read the operating instructions of your tripod Do not install the system on the tripod placed on unstable surface walkway or any other unsuitable locations Make sure the system is attached on the tripod securely Do not push the system or place any objects on the system when it is installed on the tripod ...

Page 21: ...Keep children away from the system installed on the tripod Take other precautions to prevent the system installed on the tripod from falling 4 748 045 11 1 Copyright 2019 Sony Corporation 21 ...

Page 22: ...ectly at the light emitting part when the illumination is turned on If the illumination brightness is glaring switch on the room lights or turn off the illumination You can turn on or off the illumination when demonstration is turned on Related Topic Deactivating the demonstration mode Press PARTY LIGHT repeatedly during playback to select LED ON The part of the system illustrated below lights up ...

Page 24: ...nd the speaker light illuminates automatically To activate the demonstration mode Press DISPLAY Hint To turn off the illumination during demonstration press PARTY LIGHT on the remote or SPEAKER LIGHT on the system 4 748 045 11 1 Copyright 2019 Sony Corporation While the system is turned off press DISPLAY repeatedly until the demonstration is turned off Power Saving Mode The display and the illumin...

Page 25: ...To turn off the Child Lock function Hold down stop on the system for more than 3 seconds until CHILD LOCK OFF appears on the display Note The Child Lock function will be turned off automatically when you disconnect the AC power cord mains lead 4 748 045 11 1 Copyright 2019 Sony Corporation Hold down stop on the system for more than 3 seconds CHILD LOCK ON appears on the display 1 25 ...

Page 26: ...he system even if the devices meet the above conditions Using iPhone iPod devices via a USB connection is not supported Note You can use a USB adaptor not supplied to connect the USB device to the system if the USB device cannot be plugged into the USB port Related Topic Listening to music of a USB device 4 748 045 11 1 Copyright 2019 Sony Corporation Press FUNCTION repeatedly to select USB 1 Conn...

Page 27: ...flashes on the display and the system enters the pairing mode Proceed to step When you turn on the system the system tries to make a BLUETOOTH connection with the last connected BLUETOOTH device If the device is nearby and its BLUETOOTH function is on the BLUETOOTH connection is established automatically and the BLUETOOTH device name appears on the display In this case turn off the BLUETOOTH funct...

Page 28: ...e device that was paired earliest is replaced by the new one The pairing information of the system has been deleted from the BLUETOOTH device After you reset the system it may not be able to connect with your iPhone iPod In this case delete the pairing information of the system on your iPhone iPod then perform the pairing operation again The system can be paired with multiple devices but can only ...

Page 29: ...ce is too low Adjust the volume level of the device Related Topic Auto Standby function 4 748 045 11 1 Copyright 2019 Sony Corporation Connect an external audio device and the AUDIO IN L R jacks on the system with an audio cable 1 Press VOL until VOL MIN appears on the display 2 Press FUNCTION repeatedly to select AUDIO IN 3 Turn on the connected device and start playback 4 Adjust the volume Adjus...

Page 30: ...ush down on the center of the disc until it fits into place 2 Press PUSH OPEN CLOSE on the system to close the disc lid Do not forcibly press the disc lid to close it as this may cause a malfunction 3 Press play to start playback 4 To Do this Stop playback Press stop Pause playback Press pause Resume playback or return to normal playback Press play Cancel the resume point Press stop twice Select a...

Page 31: ...e FLDR SHUF shuffles all playable files in the specified folder on the disc or USB device Note Shuffle Play is canceled when you open the disc lid perform Synchronized Transfer Shuffle Play may be canceled when you select a folder or a track to play back Playing repeatedly Repeat Play for CD DATA CD USB Press REPEAT FM MODE repeatedly when playback is stopped The following indicators light up on t...

Page 32: ...the information as follows Playing time remaining time of track file disc File name folder name Title artist and album information Note The disc name or track name may not be displayed depending on the characters Playing time of audio files may not be displayed correctly The elapsed playing time for an audio file encoded using a VBR variable bit rate is not displayed correctly 4 748 045 11 1 Copyr...

Page 33: ...r not supplied to connect the USB device to the system if the USB device cannot be plugged into the USB port Press FUNCTION repeatedly to select USB 1 Connect a USB device to the USB port 2 Press play to start playback 3 To Do this Stop playback Press stop Pause playback Press pause Resume playback or return to normal playback Press play Cancel the resume point Press stop twice Select a track or f...

Page 35: ...ending on the BLUETOOTH device adjusting the volume of the system may not be possible on the BLUETOOTH device while playback on the device is stopped paused Note If the communication condition is poor the BLUETOOTH device may react incorrectly to the operations on the system Depending on the BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connected ...

Page 36: ...d packetization Note You can enjoy high quality sound if AAC or LDAC is selected If you cannot listen to AAC or LDAC sound from your device or the sound is interrupted select SBC If you change this setting while the system is connected to a BLUETOOTH device the BLUETOOTH device will be disconnected To connect to the BLUETOOTH device perform the BLUETOOTH connection again Related Topic Using the BL...

Page 37: ...epending on the BLUETOOTH device the BLUETOOTH connection may be terminated automatically when you stop playback Related Topic Turning the power on Auto Standby function 4 748 045 11 1 Copyright 2019 Sony Corporation Press BLUETOOTH PAIRING on the system BT AUDIO appears on the display 1 37 ...

Page 38: ...vice connection Press BLUETOOTH PAIRING Note Operations may vary depending on the BLUETOOTH devices A BLUETOOTH device may not be connectable depending on the combination of devices For details refer to the operating instructions for the devices If you try to connect a 4th BLUETOOTH device the oldest playback device will be disconnected Depending on the BLUETOOTH devices you may not be able to mak...

Page 39: ...t the time of purchase this setting is set to on Note You cannot perform the following operations when BLUETOOTH signal is set to off Pair and or connect with BLUETOOTH device Use Sony Music Center Change the BLUETOOTH audio codecs 4 748 045 11 1 Copyright 2019 Sony Corporation Hold down folder and MEGA BASS on the system for about 3 seconds BT ON or BT OFF appears on the display 1 39 ...

Page 40: ...ompatible with the Wireless Party Chain function 1 Press FUNCTION repeatedly to select the BLUETOOTH function 1 Connect the BLUETOOTH device to the system via BLUETOOTH connection Pairing and connecting with BLUETOOTH devices When the BLUETOOTH device name appears on the display the BLUETOOTH connection is established 2 Press W PARTY CHAIN on the system CHAINING flashes on the display The connecti...

Page 41: ...hain function is available only when the system is in BLUETOOTH function GUEST XX appears on the display XX is a number HOST appears on the display of the first system Hint Connect the second system within 1 minute After 1 minute or more the system setting is canceled To connect additional systems repeat steps 1 to 2 Hint When connecting a third or more systems connect each one within 30 seconds o...

Page 42: ...s not work as the first system While the Wireless Party Chain function is active you cannot select another system as a new Party Host When you use the microphone or play a guitar on the Party Host the sound is not output from the Party Guests Sleep Timer and the Auto Standby function do not work on the Party Guests Related Topic Terminating the Wireless Party Chain function 4 748 045 11 1 Copyrigh...

Page 43: ...reless Party Chain function To terminate only one system Press W PARTY CHAIN on the Party Guest you want to leave Note When you switch to a different function or turn off the Party Host the Wireless Party Chain function is also deactivated 4 748 045 11 1 Copyright 2019 Sony Corporation Press W PARTY CHAIN on the Party Host 1 43 ...

Page 44: ...l within 1 m 3 2 ft of each other 1 Turn on Host system and Guest system 2 Press BLUETOOTH on Host system and Guest system to select the BLUETOOTH function BLUETOOTH appears on the display 3 Connect Host system and a BLUETOOTH device via BLUETOOTH connection See Listening to music of a device via BLUETOOTH connection 4 Launch Sony Music Center and follow the on screen instructions to setup the Spe...

Page 45: ...e next time you turn on the system Switch to SBC codec when using the Speaker Add function For details see Selecting the BLUETOOTH audio streaming playback quality Codec Note When you use the microphone or play the guitar on Host system the sound will not be output from Guest system The following operations do not work on Guest system when using Speaker Add Sleep Timer Auto Standby Child Lock Voca...

Page 46: ...ce is too low Adjust the volume level of the device Related Topic Auto Standby function 4 748 045 11 1 Copyright 2019 Sony Corporation Connect an external audio device and the AUDIO IN L R jacks on the system with an audio cable 1 Press VOL until VOL MIN appears on the display 2 Press FUNCTION repeatedly to select AUDIO IN 3 Turn on the connected device and start playback 4 Adjust the volume Adjus...

Page 47: ...ten to more powerful sound MEGA BASS At the time of purchase the MEGA BASS mode is set to on To turn off the MEGA BASS mode Press MEGA BASS repeatedly to select BASS OFF Hint You can also use Sony Music Center to turn on off the MEGA BASS mode 4 748 045 11 1 Copyright 2019 Sony Corporation Press MEGA BASS repeatedly to select BASS ON 1 47 ...

Page 48: ...lume level of narration in addition to the enhancement of cheers Note If you hear unnatural sounds in the content when OFF NARRATION is selected ON NARRATION is recommended This feature does not support monaural sound To create your own sound effect You can raise or lower the levels of specific frequency bands then store the setting in the memory as CUSTOM EQ To select the custom equalizer setting...

Page 49: ...the stereo effect but reception will improve Related Topic Presetting radio stations 4 748 045 11 1 Copyright 2019 Sony Corporation Connect an FM lead antenna aerial to the FM ANTENNA terminal on the system Extend the antenna aerial horizontally Keep the antenna aerial away from the AC power cord mains lead and the USB cable to avoid picking up noise 1 Press FUNCTION repeatedly to select TUNER FM ...

Page 50: ...eset number you want 4 748 045 11 1 Copyright 2019 Sony Corporation Tune in to a station you want to preset See Listening to FM radio 1 Press TUNER MENU 2 Press repeatedly to select the preset number you want then press enter COMPLETE appears on the display and the station is stored If another station is already assigned to the selected preset number that station is replaced by the new one 3 50 ...

Page 51: ...device such as a smartphone iPhone USB device Tuning in to an FM station and presetting the stations Changing sound settings and MEGA BASS Setting the sleep timer Setting the illumination mode Turning on off the Voice Guidance function Grouping with other audio systems Speaker Add function Wireless Party Chain function etc Hint What you can control with Sony Music Center varies depending on the co...

Page 52: ...or on Google Play Hint Depending on your contract downloading the app may require communication charges Related Topic What you can do with Sony Music Center 4 748 045 11 1 Copyright 2019 Sony Corporation Download Sony Music Center on Google Play or the App Store and install it 1 When the installation is complete start Sony Music Center 2 52 ...

Page 53: ...rol You can operate the system by shaking the smartphone iPhone etc Voice Control You can operate the system by speaking preset voice commands into smartphone iPhone microphone Party Light You can set the lighting function Hint What you can control with Fiestable varies depending on the connected device The specification and design of the app may change without notice Be sure to use the latest ver...

Page 54: ...n Google Play or the App Store Related Topic Installing Sony Music Center What you can do with Fiestable 4 748 045 11 1 Copyright 2019 Sony Corporation Download Fiestable on Google Play or the App Store and install it 1 When the installation is completed start Fiestable from the Sony Music Center screen 2 54 ...

Page 55: ... not available terminated or the connection failed When your smartphone iPhone microphone is being used by other application Related Topic Pairing and connecting with BLUETOOTH devices 4 748 045 11 1 Copyright 2019 Sony Corporation Establish a BLUETOOTH connection between the system and your smartphone iPhone Make sure your smartphone iPhone is connected to the Internet 1 Launch Sony Music Center ...

Page 56: ... the BLUETOOTH function on your smartphone iPhone Note BLUETOOTH connection is not required unless you are using multiple systems If you want to synchronize your smartphone iPhone with a specific system establish a BLUETOOTH connection between your smartphone iPhone and that system Otherwise proceed to step and your smartphone iPhone will synchronize with the nearest system Make sure to turn on th...

Page 57: ...to adjust the microphone volume level When using the Wireless Party Chain or Speaker Add function sound from the microphone is only output from the system to which the microphone is connected If the sound through the microphone is extremely loud it may be distorted Press MIC GUITAR LEVEL on the system repeatedly to reduce the microphone volume Related Topic Various functions for karaoke 4 748 045 ...

Page 58: ...Press KEY CONTROL to suit your vocal range Score Mode You only can use the scoring function Score mode when the microphone is connected Your score is calculated from a scale of 0 to 99 by comparing your voice with the music source To score your singing Mic Echo You can add the echo effect to your voice when you sing into microphone To add the echo effect Press MIC ECHO repeatedly to adjust the ech...

Page 59: ...Copyright 2019 Sony Corporation Press OPTIONS 1 Press repeatedly to select VOICE GUIDANCE then press enter 2 Press to select ON then press enter The Voice Guidance is activated To exit the options menu press OPTIONS Depending on the status of the system the voice guidance outputs from the system as follows When setting the system to the pairing mode BLUETOOTH pairing When connected to a BLUETOOTH ...

Page 60: ...stening to built in sound demonstration Hold down play on the system for more than 2 seconds The built in sound demonstration is played back To stop the demonstration Press stop on the system 4 748 045 11 1 Copyright 2019 Sony Corporation 60 ...

Page 61: ...ing the guitar from the system press MIC GUITAR LEVEL on the system repeatedly to reduce the guitar volume 4 748 045 11 1 Copyright 2019 Sony Corporation Press MIC GUITAR LEVEL on the system repeatedly to reduce the guitar volume level 1 Use an instrument cable not supplied to connect a guitar to the MIC GUITAR jack 2 Press GUITAR on the system repeatedly to select the guitar effect that you want ...

Page 62: ...s prohibited when the disc lid is opened Connect a transferable USB device to the USB port Note You can use a USB adaptor not supplied to connect the USB device to the system if the USB device cannot be plugged into the USB port 1 Press OPTIONS The options menu appears on the display 2 Press repeatedly to select BIT RATE then press enter 3 Press repeatedly to select the bit rate you want then pres...

Page 63: ...function When transferring music to a WALKMAN using Media Manager for WALKMAN be sure to transfer in MP3 format When connecting a WALKMAN to the system be sure to connect after the display Creating Library or Creating Database on the WALKMAN has disappeared Folder and file generation rules Maximum number of MP3 files that can be generated Note If you start transferring in Shuffle Play or Repeat Pl...

Page 64: ...source as follows Synchronized Transfer When transferring all tracks from an AUDIO CD Folder name CDDA0001 File name TRACK001 When transferring MP3 files from a disc Folder name Same as the source File name Same as the source REC1 Transfer When transferring a track from an AUDIO CD Folder name REC1 CD File name TRACK001 When transferring an MP3 file from a disc Folder name REC1 MP3 File name Same ...

Page 65: ...he display To cancel erase operations press stop 5 Press enter COMPLETE appears on the display If it is no file after erase NO MUSIC appears on the display To exit the options menu press OPTIONS 6 Press FUNCTION repeatedly to select USB 1 Press folder repeatedly to select an audio file you want to erase The track number appears on the display 2 When playback is stopped press OPTIONS The options me...

Page 66: ...le and 3GP format file only You cannot erase audio files or folders when Shuffle Play has been selected Set the play mode to Normal Play before erasing Do not remove the USB device during erase operations 4 748 045 11 1 Copyright 2019 Sony Corporation 66 ...

Page 67: ...s off automatically after the preset time To cancel Sleep Timer Press SLEEP repeatedly to select OFF Hint To check the remaining time before the system turns off press SLEEP 4 748 045 11 1 Copyright 2019 Sony Corporation Press SLEEP repeatedly to select the time you want 1 67 ...

Page 68: ...ng wireless playback using multiple audio systems Wireless Party Chain function 4 748 045 11 1 Copyright 2019 Sony Corporation Lights up BLUETOOTH connection is established Flashes quickly The system enters the pairing mode Flashes slowly The system is waiting for a BLUETOOTH device to connect to 68 ...

Page 69: ...he software of this system may be updated in the future You can update your system s preinstalled software from the support website Follow the online instructions to update the software Related Topic Customer support websites 4 748 045 11 1 Copyright 2019 Sony Corporation 69 ...

Page 70: ...mer support websites to get support information about your system For customers in the Americas https www sony com am support For customers in Europe https www sony eu support For customers in other countries regions https www sony asia com support 4 748 045 11 1 Copyright 2019 Sony Corporation 70 ...

Page 71: ...the issue in this Help Guide and try any corrective actions listed Reset the system See System does not operate properly Look up information on the issue on the customer support website Access the support websites to get support information about your system Related Topic Customer support websites System does not operate properly 4 748 045 11 1 Copyright 2019 Sony Corporation 71 ...

Page 72: ...e the number of folders has reached its maximum NoDEVICE No USB device is connected or unsupported device is connected NO DISC There is no disc in the system NO MUSIC No supported audio files exist in the playback source NO SUPPORT An unsupported USB device is connected or the USB device is connected through a USB hub NOT USE You tried to perform a specific operation under conditions where that op...

Page 73: ...power does not turn on Check that the AC power cord mains lead is connected to the AC IN jack on the rear of the system Related Topic Connecting the system to an AC outlet Turning the power on 4 748 045 11 1 Copyright 2019 Sony Corporation 73 ...

Page 74: ...as entered standby mode This is not a malfunction The system enters standby mode automatically in about 15 minutes when there is no operation or audio signal output Related Topic Auto Standby function 4 748 045 11 1 Copyright 2019 Sony Corporation 74 ...

Page 75: ... of the optional equipment if any Turn on the connected equipment Unplug the AC power cord mains lead then plug in the AC power cord mains lead again and turn on the system Related Topic Connecting the system to an AC outlet Turning the power on 4 748 045 11 1 Copyright 2019 Sony Corporation 75 ...

Page 76: ...outlet Install a noise filter not supplied to the AC power cord mains lead Turn off surrounding electrical equipment The noise generated by the cooling fans of the system may be heard when the system is turned on This is not a malfunction Move the system away from the neon signs or fluorescent light 4 748 045 11 1 Copyright 2019 Sony Corporation 76 ...

Page 77: ...cles between the remote control and the system Move the remote control closer to the system Point the remote control at the system s sensor Replace the batteries R03 size AAA Move the system away from the fluorescent light Related Topic Inserting batteries to the remote control 4 748 045 11 1 Copyright 2019 Sony Corporation 77 ...

Page 78: ... System MHC V02 CHILD LOCK appears when you use any control on the system Set the Child Lock function to off Related Topic Deactivating the controls on the system Child Lock 4 748 045 11 1 Copyright 2019 Sony Corporation 78 ...

Page 79: ... MHC V02 A clicking sound is heard when the system is turned on This is the operating sound and it occurs when the system is turned on or off for example This is not a malfunction 4 748 045 11 1 Copyright 2019 Sony Corporation 79 ...

Page 81: ... wipe away the moisture on the disc then leave the system turned on for a few hours until the moisture evaporates Turn off the system and reconnect the USB device then turn on the system Check the information on the website about compatible USB devices Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device 4 748 045 11 1 Copyright 2019 Sony Corporation 8...

Page 82: ...stem MHC V02 The sound skips during disc playback Wipe the disc clean Reload the disc Move the system to a place with no vibration Replace the disc with the one without defects 4 748 045 11 1 Copyright 2019 Sony Corporation 82 ...

Page 83: ...02 Playback does not start from the first track file Set the play mode to Normal Play CD only Resume Play has been selected on the disc Press stop twice Then press play to start playback 4 748 045 11 1 Copyright 2019 Sony Corporation 83 ...

Page 84: ...than FAT16 or FAT32 are unsupported This system supports FAT16 and FAT32 but some USB devices may not support all of these FAT For details refer to the operating instructions of each USB device or contact the manufacturer If you use a partitioned USB device only files on the first partition can be played back 4 748 045 11 1 Copyright 2019 Sony Corporation 84 ...

Page 85: ...sion is not in Version 1 1 0 1 1 or Version 2 2 2 2 3 The data stored in the USB device may have been corrupted perform the transfer again The character codes that can be displayed by this system are as follows Upper cases A to Z Numbers 0 to 9 Symbols _ Other characters appear as _ 4 748 045 11 1 Copyright 2019 Sony Corporation 85 ...

Page 86: ... correctly Turn off the system and reconnect the USB device then turn on the system and check if USB appears on the display Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device Listening to music of a USB device 4 748 045 11 1 Copyright 2019 Sony Corporation 86 ...

Page 87: ...USB device then turn on the system The music data itself contains noise or the sound is distorted Noise may have entered during the transfer process Delete the file and try transfer again The bit rate used in encoding an audio file was low Send an audio file with higher bit rate to the USB device Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device 4 7...

Page 88: ... time before playback starts The reading process can take a long time in the following cases There are many folders or files on the USB device The file structure is extremely complex The memory capacity is excessive The internal memory is fragmented 4 748 045 11 1 Copyright 2019 Sony Corporation 88 ...

Page 89: ...V02 NO FILE appears on the display The system has entered the software update mode and all controls except power are deactivated Press power on the system to cancel the software update 4 748 045 11 1 Copyright 2019 Sony Corporation 89 ...

Page 90: ...l of electrical current from the USB port Turn off the system and remove the USB device from the port Make sure there is no problem with the USB device If this display pattern persists contact your nearest Sony dealer Related Topic Turning the power off Standby mode 4 748 045 11 1 Copyright 2019 Sony Corporation 90 ...

Page 91: ...USB device then turn on the system The USB device is not working properly Refer to the operating instructions of the USB device on how to deal with this problem Related Topic Turning the power on Turning the power off Standby mode Connecting with a USB device 4 748 045 11 1 Copyright 2019 Sony Corporation 91 ...

Page 92: ... removing it from the system Then perform the transfer again If the transfer and erase operations are repeated multiple times the file structure within the USB device becomes fragmented Refer to the operating instructions of the USB device on how to deal with this problem The USB device was disconnected or the power was turned off during transfer Delete the partially transferred file and perform t...

Page 93: ... protected The USB device was disconnected or the power was turned off during the erase operation Delete the partially erased file If this does not fix the problem the USB device may be broken Refer to the operating instructions of the USB device on how to deal with this problem 4 748 045 11 1 Copyright 2019 Sony Corporation 93 ...

Page 94: ...ange antenna location and its orientation to obtain good reception Turn off nearby electrical equipment Radio may not be received depending on the radio wave conditions or the housing environment in your area Poor reception Far from windows between buildings etc Good reception Near windows etc 4 748 045 11 1 Copyright 2019 Sony Corporation 94 ...

Page 95: ...oisy To reduce static noise on a weak FM stereo station press REPEAT FM MODE repeatedly until ST lights off on the display You will lose the stereo effect but reception will improve Related Topic Listening to FM radio 4 748 045 11 1 Copyright 2019 Sony Corporation 95 ...

Page 96: ...possible if other BLUETOOTH devices are present around the system In this case turn off the other BLUETOOTH devices Make sure to enter the correct passkey when selecting the system s name this system on the BLUETOOTH device Related Topic Pairing and connecting with BLUETOOTH devices 4 748 045 11 1 Copyright 2019 Sony Corporation 96 ...

Page 97: ...tem MHC V02 The BLUETOOTH device cannot detect the system or BT OFF appears on the display Set the BLUETOOTH signal to BT ON Related Topic Turning on or off the BLUETOOTH signal 4 748 045 11 1 Copyright 2019 Sony Corporation 97 ...

Page 98: ...e and cannot be connected with the system Enable the BLUETOOTH function of the BLUETOOTH device Establish a connection from the BLUETOOTH device The pairing registration information has been erased Perform the pairing operation again Related Topic Pairing and connecting with BLUETOOTH devices 4 748 045 11 1 Copyright 2019 Sony Corporation 98 ...

Page 99: ...Help Guide Home Audio System MHC V02 iPhone iPod cannot be connected with the system The system is compatible with iOS 10 0 or later 4 748 045 11 1 Copyright 2019 Sony Corporation 99 ...

Page 100: ...system and your BLUETOOTH device remove or avoid the obstacles If there is equipment that generates electromagnetic radiation such as a wireless LAN other BLUETOOTH device or a microwave oven nearby move them away Select the appropriate audio codec option Related Topic Selecting the BLUETOOTH audio streaming playback quality Codec 4 748 045 11 1 Copyright 2019 Sony Corporation 100 ...

Page 101: ...o System MHC V02 The sound of your BLUETOOTH device cannot be heard on this system Increase the volume on your BLUETOOTH device first then adjust the volume using the VOL 4 748 045 11 1 Copyright 2019 Sony Corporation 101 ...

Page 102: ...system and your BLUETOOTH device remove or avoid the obstacles If there is equipment that generates electromagnetic radiation such as a wireless LAN other BLUETOOTH device or a microwave oven nearby move them away Turn down the volume of the connected BLUETOOTH device 4 748 045 11 1 Copyright 2019 Sony Corporation 102 ...

Page 103: ...udio System MHC V02 Voice Control does not work properly Speak closer to your smartphone iPhone microphone Speak clearly at a slower speed Reduce the surrounding noise 4 748 045 11 1 Copyright 2019 Sony Corporation 103 ...

Page 104: ...n After connecting all the systems perform the pairing and connecting operations between the BLUETOOTH device and the Party Host Related Topic Enjoying wireless playback using multiple audio systems Wireless Party Chain function Terminating the Wireless Party Chain function 4 748 045 11 1 Copyright 2019 Sony Corporation 104 ...

Page 105: ...ice cannot be connected to the system during Speaker Add function After connecting two same model systems perform the pairing and connecting operations between the BLUETOOTH device and the Host system 4 748 045 11 1 Copyright 2019 Sony Corporation 105 ...

Page 106: ... There is no microphone sound Adjust the microphone volume level Make sure the microphone is connected to the MIC GUITAR jack on the system correctly Make sure the microphone is turned on 4 748 045 11 1 Copyright 2019 Sony Corporation 106 ...

Page 107: ...ome Audio System MHC V02 There is acoustic feedback Reduce the volume Move the microphone and guitar away from the system or change the direction of the microphone 4 748 045 11 1 Copyright 2019 Sony Corporation 107 ...

Page 108: ...Help Guide Home Audio System MHC V02 The sound loses stereo effect during playback Turn off the Vocal Fader Make sure the system is connected properly 4 748 045 11 1 Copyright 2019 Sony Corporation 108 ...

Page 109: ...poration Unplug the AC power cord mains lead from the system then plug it back in 1 Press power to turn on the system 2 Hold down GUITAR and MEGA BASS for about 3 seconds RESET appears on the display After the reset completes the system automatically reboots Press power to turn on the system All user configured settings such as the pairing registration information are reset to factory default sett...

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Sony MHC-V02, Help Manual

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