Sony LSPX-S2 Help Manual Download

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Help Guide

Glass Sound Speaker

LSPX-S2

What can I do to solve a problem?

If the speaker does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide and try any corrective actions listed.

Charge the speaker.
You may be able to resolve some issues by charging the built-in rechargeable battery.

Reset the speaker.
Unlike when you initialize the speaker, pairing information is not erased.
The Speaker Add function is canceled. The volume, functions, and other sound settings may also change.

Initialize the speaker.

Look up information on the issue on the customer support website.

If the operations above do not work, consult your nearest Sony dealer.

Related Topic

Charging the speaker

How to use the RESET button

Initializing the speaker

Summary of Contents for LSPX-S2

Page 1: ...d Parts and controls Power source Charging the speaker Turning the power on off Using the BLUETOOTH Network Standby function Auto Standby function Making connections BLUETOOTH connection Pairing and connecting with BLUETOOTH devices Connecting with an NFC compatible device by One touch NFC Connecting to a computer via a BLUETOOTH connection Windows 1 ...

Page 2: ...i to enjoy online music distribution services Spotify Using Push Play to enjoy music from an online music distribution service Spotify Speaker Add function Using 2 speakers to enjoy wireless playback via BLUETOOTH connection Speaker Add function Switching between double mode and stereo mode Speaker Add function Canceling the Speaker Add function Other Wi Fi connections Using 2 speakers to enjoy st...

Page 3: ...ternet Update method 2 Updating manually via the internet Detecting the latest software while connected to a network Trademarks Customer support websites Troubleshooting What can I do to solve a problem Power supply Unable to turn on the speaker or charge the built in rechargeable battery The speaker automatically turns off and the on standby indicator flashes in red protect mode Unable to use the...

Page 4: ...tion screen in Sony Music Center Unable to connect to an online music distribution service Music is interrupted The speaker does not appear on the device selection screen in the computer s music playback app Unable to find the controller operating device Controller is unable to access the speaker Music playback starts automatically home network Speaker Add function Unable to connect a speaker or a...

Page 5: ...tion on standby button indicator Press to turn the speaker on and off Additionally the indicator shows the state of charge 1 Push Play button indicator 2 DC IN 5 V jack 3 AUDIO IN jack 4 Organic glass tweeter 5 Illumination LED 6 volume buttons 7 The side has a tactile raised dot Use it as a reference for operations The tactile dot is inside the fabric of the speaker 5 ...

Page 6: ...he outer side is the power button Related Topic About the indicators 4 748 325 11 1 Copyright 2019 Sony Corporation illumination LED buttons Adjust the brightness of the illumination LED 1 BLUETOOTH indicator 2 BLUETOOTH PAIRING button Press briefly to switch to output from a device connected via BLUETOOTH connection Press and hold to put the speaker into pairing mode 3 Network indicator 4 ADD Spe...

Page 7: ...u charge it to charge more quickly Hint If the on standby indicator is not lit when the speaker is connected to an AC outlet while the speaker is off the built in rechargeable battery is fully charged Once the built in rechargeable battery is fully charged it will not be charged further even if the speaker is kept connected to an AC outlet When the Network Standby function is off Plug the micro US...

Page 8: ...AC adaptor and micro USB cable Using anything other than the supplied USB AC adaptor or micro USB cable may result in an inability to charge or cause malfunctions Depending on the specifications of the Windows operating system the built in rechargeable battery may not be able to charge even if the speaker is connected to the USB port of a computer on which Windows 8 8 1 or Windows 10 is installed ...

Page 9: ...geable battery is running low Please charge the speaker Turn off the speaker when you charge it to charge more quickly 4 748 325 11 1 Copyright 2019 Sony Corporation Press the on standby button The speaker turns on Pressing the on standby button again turns off the speaker When the speaker turns on the on standby indicator slowly flashes in white 1 9 ...

Page 10: ...is not available You can also turn off the BLUETOOTH Network Standby function from Sony Music Center Operate the speaker by following the on screen instructions in Sony Music Center Hint If you are connecting the speaker to Wi Fi for the first time after purchase the BLUETOOTH Network Standby function automatically turns on If the speaker is in BLUETOOTH Network Standby mode the on standby indicat...

Page 11: ... the time of purchase You can switch the Auto Standby function on and off from the settings menu in Sony Music Center The speaker is not being operated No music sound is played when the speaker is connected to a BLUETOOTH device The music sound of an audio device connected to the AUDIO IN jack is not playing back or the music sound output from an audio device is remarkably weak 4 748 325 11 1 Copy...

Page 12: ... synchronized with the speaker Press on standby button The speaker turns on The BLUETOOTH indicator slowly flashes in white When you turn on the speaker the speaker tries to make a BLUETOOTH connection with the last connected BLUETOOTH device If there is a BLUETOOTH device to which the speaker was previously connected nearby simply turning on the speaker may cause the speaker to connect to that de...

Page 13: ...TOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod touch or computer In this case erase the pairing information of the speaker on your iPhone iPod touch or computer and then perform the pairing procedure again The speaker can be paired with multiple devices but can only play music from one pai...

Page 14: ...symbol or location designated on each device Do the following before starting Stop playback on the device Turn down the volume of the device and speaker to avoid sudden loud sound output from the speaker Depending on the device the volume of the device will be synchronized with the speaker Cancel the screen lock on the device Even if your WALKMAN is compatible with the NFC function it may not be a...

Page 15: ...t music from a BLUETOOTH device with the connection cord still in the AUDIO IN jack either press the BLUETOOTH PAIRING button on the bottom of the speaker or use Sony Music Center to switch to the music that you want to use for play back If your device is a type that goes into standby mode in response to magnetic force it may not be able to be connected by NFC When using the Speaker Add function p...

Page 16: ...s within 1 m 3 2 ft of the speaker You have turned down the volume of the speaker and of the computer to which the speaker is connected to avoid any sudden loud sounds being output from the speaker Prepare to search for the speaker on the PC For Windows 10 Select Action Center Connect in the taskbar on the bottom right of the screen For Windows 8 1 Right click on Start and then click Control Panel...

Page 17: ...LUETOOTH indicator to light up white In this case turn off the BLUETOOTH function or turn off the power of the currently connected BLUETOOTH device 2 Press and hold the BLUETOOTH PAIRING button for about 2 seconds The speaker s BLUETOOTH indicator quickly flashes in white and then the speaker makes a sound to indicate that it has entered pairing mode Sound example Playback may require the latest b...

Page 18: ...ic appears on the screen Proceed to step Click Add a device 3 Select LSPX S2 and click Next If a passkey is required enter 0000 If LSPX S2 does not appear perform the operation again from step 4 A passkey may be called Passcode PIN code PIN number or Password When the following screen appears click Close The computer begins installing the driver 5 18 ...

Page 19: ...he speaker will cause it to turn off automatically If this happens turn on the speaker again Register the speaker to the computer For Windows 10 After pairing the BLUETOOTH connection is established automatically and Connected music appears on the screen Proceed to step For Windows 8 1 5 Right click on LSPX S2 in Devices and select Sound settings from the menu that appears 1 Confirm LSPX S2 Stereo...

Page 20: ...ght click on the Sound screen and then select Show Disabled Devices on the menu that appears Then proceed to the next step step 3 Right click on LSPX S2 Stereo and select Connect from the menu that appears When the speaker is connected a checkmark will appear by LSPX S2 Stereo on the Sound screen Proceed to step 3 20 ...

Page 21: ...For Windows 7 If you cannot click Connect for LSPX S2 Stereo select Disable for the Default Device that currently has a checkmark green Double click on LSPX S2 in Devices 1 Click Listen to Music 2 21 ...

Page 22: ...except in the following cases Pairing information has been deleted after repair etc The speaker is already paired with 8 devices and another device is to be paired The speaker can be paired with up to 8 devices If a new device is paired after 8 devices have already been paired the device that was paired earliest is replaced by the new one The pairing information with the speaker has been deleted f...

Page 23: ... a time To output music from a BLUETOOTH device with the connection cord still plugged into the AUDIO IN jack either press the BLUETOOTH PAIRING button on the bottom of the speaker or use Sony Music Center to switch the BLUETOOTH device to the one you want to use for playback 4 748 325 11 1 Copyright 2019 Sony Corporation 23 ...

Page 24: ...ds being output from the speaker Press the on standby button The speaker turns on The BLUETOOTH indicator slowly flashes in white When you turn on the speaker the speaker tries to make a BLUETOOTH connection with the last connected BLUETOOTH device If there is a BLUETOOTH device to which the speaker was previously connected nearby simply turning on the speaker may cause the speaker to connect to t...

Page 25: ...eferences Bluetooth on the taskbar on the bottom right of the screen 1 Select LSPX S2 from the Bluetooth screen and then click Pair 2 Listen for the sound that indicates pairing was successful Sound example Playback may require the latest browser The BLUETOOTH indicator also lights up white 4 Click the speaker icon on the top right of the screen and then select Output Device LSPX S2 You can enjoy ...

Page 26: ...to 8 devices If a new device is paired after 8 devices have already been paired the device that was paired earliest is replaced by the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker has been initialized All pairing information will be deleted If the speaker is initialized you may not be able to connect it to your computer or to BLUETOOTH wir...

Page 27: ...n Place the speaker near the Wi Fi router and then press the on standby button to turn on the speaker 1 Press and hold the speaker s TIMER WPS button for about 2 seconds and confirm that the speaker makes a sound Sound example Playback may require the latest browser 2 Press the Wi Fi router s Wi Fi Protected Setup WPS button within 90 seconds 3 Check that the network indicator lights up white Conn...

Page 29: ...ny Music Center on a smartphone 1 Connect your smartphone to a Wi Fi router 2 Connect your smartphone with the speaker via BLUETOOTH wireless technology 3 Connect to Wi Fi by following the on screen instructions in Sony Music Center Some wireless LAN routers have multiple SSIDs Always connect the smartphone and speaker to the same SSID 4 Check that the network indicator lights up white Connecting ...

Page 30: ...PC then play back music by using the Cast to Device function Windows 10 or Play To function Windows 8 1 Windows 7 Follow the PC s on screen instructions in order to operate To use the PC as a DLNA server or controller it is necessary to set the PC For details refer to the following Setting up the PC as a DLNA server Windows 10 Setting up the PC as a DLNA server Windows 8 1 Connecting to Wi Fi to l...

Page 31: ...used to carry out more secure communication between devices that are connected to Wi Fi routers or access points Write down the SSID and password encryption key for the Wi Fi router you are using For details refer to the operating instructions for the Wi Fi router you are using 1 While the speaker is on press and hold both the speaker s volume button and on standby button at the same time for at l...

Page 32: ...ferences Select LSPX S2_xxxxxx from the list of wireless networks that you can browse from the computer Display the Sony Network Device Settings screen 4 Launch a browser Internet Explorer Safari etc 1 Enter the following URL in the address bar http 192 168 211 129 2 Select Network Settings from the menu 5 Enter the Wi Fi router s SSID and password encryption key 6 Select Apply 7 32 ...

Page 33: ... finish the Wi Fi settings Your Wi Fi connection becomes secure again after you finish the Wi Fi settings and then do the settings for Wi Fi security If you are connecting the speaker to Wi Fi for the first time after purchase the BLUETOOTH Network Standby function automatically turns on 4 748 325 11 1 Copyright 2019 Sony Corporation Check that the network indicator lights up white If the network ...

Page 34: ...dows 10 on your home network by using a computer with Windows 10 to enjoy listening to music on the speaker If you download Sony Music Center to your smartphone iPhone or similar device and use a PC with Windows 10 also do the procedure in Connecting to Wi Fi to listen to music on your computer operating Windows Media Player through Sony Music Center Select Settings from the Start menu on the left...

Page 35: ...ct Choose media streaming options from Media streaming in All Networks 5 Select Allow All The Allow All Media Devices screen appears 6 Select Allow all computers and media devices If all the devices in the local network are allowed allow to access your network select OK and close the screen 7 35 ...

Page 37: ... to enjoy listening to music on the speaker If you download Sony Music Center to your smartphone iPhone or similar device and use a PC with Windows 8 1 also do the procedure in Connecting to Wi Fi to listen to music on your computer operating Windows Media Player through Sony Music Center Move the mouse pointer to the top right or bottom right corner of the screen to display the charms then select...

Page 39: ... both the BLUETOOTH PAIRING button on the bottom of the speaker and the Push Play button on the side of the speaker at the same time The Wi Fi function switches between on and off each time you press and hold both the BLUETOOTH PAIRING button and the Push Play button You can check the settings via the network indicator on the bottom of the speaker For details about the network indicator s statuses...

Page 40: ... listen to music or sounds such as those from 1 segment TV or from a cell phone that supports the SCMS T format through the speaker Depending on the BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connected device If sound is interrupted or if static is apparent the speaker may be experiencing interference Either move the speaker to a different loca...

Page 41: ...he AUDIO IN jack either press the BLUETOOTH PAIRING button on the bottom of the speaker or use Sony Music Center to switch the BLUETOOTH device to the one you want to use for playback Related Topic Pairing and connecting with BLUETOOTH devices Connecting with an NFC compatible device by One touch NFC Terminating the BLUETOOTH connection after use 4 748 325 11 1 Copyright 2019 Sony Corporation 41 ...

Page 42: ...device to the N Mark area on the speaker again For devices with the NFC function Hint When using the Speaker Add function touch the NFC compatible device to the master unit If you are using the Speaker Add function turning off one of the speakers will automatically turn off the other and terminate the BLUETOOTH connection When you finish playing music the BLUETOOTH connection may terminate automat...

Page 43: ...ction Connect the speaker to a Wi Fi network 1 Start Spotify which is installed on the smartphone tablet or computer connected to the same Wi Fi as the speaker For details about Spotify refer to the following website https www Spotify com connect 2 Start playing music and then select Devices Available 3 Select LSPX S2 and listen to the music from the speaker If the speaker is connected via the Spo...

Page 44: ...e speaker away from microwave ovens other Wi Fi devices or any similar devices Note The details of services offered by Spotify may differ depending on your country or region Specifications for the app are subject to change without prior notice Related Topic Using Push Play to enjoy music from an online music distribution service Spotify 4 748 325 11 1 Copyright 2019 Sony Corporation 44 ...

Page 45: ...ay indicator lights up white 1 Press the volume buttons to adjust the volume Press and hold the button for rapid adjustments You can also use Spotify to adjust the volume 2 Navigate Sony Music Center and select the menu to play back when you use Push Play You can select from any of the following menus Last played music Spotify username This is the default setting Random letters and numbers may app...

Page 46: ... function has never been used The speaker is not connected to Wi Fi Recheck whether the speaker is connected to Wi Fi as well as the settings for the Spotify Connect function If nothing plays back even when you press the Push Play button there may be a problem with the network status or with Spotify s servers If this is the case briefly press the BLUETOOTH PAIRING button on the bottom of the speak...

Page 47: ... double mode by default Stereo mode One speaker plays the sound on the right channel right side while the other speaker plays the sound on the left channel left side for stereo playback between the 2 speakers Master unit 1 Satellite unit 2 Turn on 2 speakers and bring them within 1 m 3 2 ft of each other Then press and hold the ADD Speaker Add function button for at least 2 seconds on each The spe...

Page 48: ... cancel the Speaker Add function If any other BLUETOOTH device s such as a BLUETOOTH mouse or BLUETOOTH keyboard is connected to the BLUETOOTH device that is connecting with the speaker there may be distorted sound or noise in the speaker output In this case terminate the BLUETOOTH connection between the BLUETOOTH device and other BLUETOOTH device s When using the Speaker Add function the LDAC cod...

Page 49: ...y One touch NFC Switching between double mode and stereo mode Speaker Add function Canceling the Speaker Add function Adjusting the brightness of the illumination LED Enjoying the candle light mode Choose the intensity of the speaker s candle light mode 4 748 325 11 1 Copyright 2019 Sony Corporation 49 ...

Page 50: ...on Speaker Add function 4 748 325 11 1 Copyright 2019 Sony Corporation Press the ADD Speaker Add function button on one of the speakers while using the Speaker Add function When you press the ADD Speaker Add function button on one of the speakers one time the left L channel and right R channel switch When you press the ADD button one additional time the mode switches to double mode In stereo mode ...

Page 51: ...satellite unit Note Turning off the speaker does not cancel the Speaker Add function Related Topic Using 2 speakers to enjoy wireless playback via BLUETOOTH connection Speaker Add function Switching between double mode and stereo mode Speaker Add function 4 748 325 11 1 Copyright 2019 Sony Corporation Press and hold the ADD Speaker Add function button for at least 2 seconds A sound will indicate w...

Page 52: ...re not available Press the BLUETOOTH PAIRING button on either of the speakers The network indicator goes back to being lit up white and the Wireless Stereo function is canceled The group is also canceled Hint When connecting both speakers to the AC outlet using the USB AC adaptors both speakers can be turned off by operating one of the speakers Power Interlock If the signal strength is weak due re...

Page 53: ...nction After updating both speakers to the latest software redo the settings for the Wireless Stereo function For details refer to Updating the pre installed software If the wireless network becomes disconnected the Wireless Stereo function is canceled If this happens you must redo the settings for the Wireless Stereo function manually When using the Wireless Stereo function the speaker cannot be ...

Page 54: ...w the PC s on screen instructions in order to operate Connect the speaker and the PC to the same network Connect both the speaker and computer to the wireless router with the same SSID When the connection is complete the network indicator lights up white 1 Select Windows Media Player in All apps 2 Right click or tap and hold a song to be played 3 Select Cast to Device Play To or Remote Media Strea...

Page 55: ...ayed Even if the bit rate and file format are supported the playback of all files is not guaranteed Additionally the specifications may be subject to change without notice Files with DRM Digital Rights Management copyright protection cannot be played on the speaker To check if a WMA file is protected by DRM right click the file on the PC If there is a License tab the file is DRM copyrighted When y...

Page 56: ...c follow the steps below Select Windows Media Player in All apps 1 Click or tap Stream then select More streaming options If More streaming options does not appear select Turn on media streaming Then select Turn on media streaming on the Media streaming options screen 2 Check that all the devices are allowed then select OK in some versions select Next to close the screen If OK is selected go to st...

Page 57: ...am then check that Automatically allow devices to play my media has been checked The PC setting is now complete Select Home Network on Sony Music Center and select your PC from the server list When you select albums artists or other items from MUSIC you can listen to music saved on your PC 6 57 ...

Page 58: ...ass Sound Speaker LSPX S2 Adjusting the brightness of the illumination LED Hint Press and hold the button for rapid adjustments 4 748 325 11 1 Copyright 2019 Sony Corporation Press the illumination LED buttons 1 58 ...

Page 59: ...immers like a candle s light Turning off candle light mode Once again press and hold the on standby button for about 2 seconds Related Topic Choose the intensity of the speaker s candle light mode 4 748 325 11 1 Copyright 2019 Sony Corporation Press and hold the on standby button for about 2 seconds while the speaker is on 1 59 ...

Page 60: ...f you use Sony Music Center or press the speaker s illumination LED buttons Turn off the candle light mode for a moment and then adjust the brightness Related Topic Enjoying the candle light mode 4 748 325 11 1 Copyright 2019 Sony Corporation Press and hold the on standby button for about 2 seconds while the speaker is on The candle light mode turns on 1 Press the illumination LED buttons to choos...

Page 61: ...ayback may require the latest browser Hint You can also use Sony Music Center to set the duration of the timer Related Topic What you can do with Sony Music Center 4 748 325 11 1 Copyright 2019 Sony Corporation Press the TIMER WPS button A sound will indicate that the Sleep Timer has been set The power will automatically turn off after 60 minutes Sound example Playback may require the latest brows...

Page 62: ...BLUETOOTH PAIRING button on the bottom of the speaker or use Sony Music Center to switch the BLUETOOTH device to the one you want to use for playback If the volume is low adjust the volume for both the speaker and the connected audio device Related Topic What you can do with Sony Music Center Connect a portable audio device to the AUDIO IN jack Use a commercial audio cable stereo mini to stereo mi...

Page 64: ...lumination LED Settings for the candle light mode Settings for the BASS BOOST function Settings for the DSEE HX function Selections for the Bluetooth Codec Auto SBC Features settings related to the Wi Fi and BLUETOOTH functions Various connections Wi Fi Wireless Stereo function Wireless Multi room function Speaker Add function Settings for the Push Play menu Manual updates via Wi Fi Checking the s...

Page 65: ...our smartphone iPhone etc from Google Play or the App Store Related Topic What you can do with Sony Music Center 4 748 325 11 1 Copyright 2019 Sony Corporation Download Sony Music Center from Google Play or the App Store and install it 1 When the installation is complete start Sony Music Center 2 65 ...

Page 66: ...s regions Approx 11 W woofer at 10 harmonic distortion 1 kHz 4 Ω Number of outputs 4 CH tweeter 3 CH woofer 1 CH Communication system IEEE 802 11 a b g n Security WEP 64 bit WEP 128 bit WPA WPA2 PSK AES WPA WPA2 PSK TKIP Radio frequency 2 4 GHz band 5 GHz band Output BLUETOOTH Specification Power Class 2 Maximum communication range Line of sight Approx 10 m 1 Radio frequency 2 4 GHz band 2 4000 GH...

Page 67: ...tery Approx 8 hours 7 when BLUETOOTH connection and Wi Fi is not connected Approx 8 hours 7 when Wi Fi connection Charging time of lithium ion battery Approx 5 hours 8 Operating temperature 5 C 35 C Dimensions including projecting parts and controls Approx 90 mm dia 277 mm Mass Approx 1 1 kg Supplied accessories Refer to the Reference Guide supplied with this speaker The range of communication is ...

Page 68: ...t the following website http policies sony net vs 01 index html Sony will discontinue collecting information even after you have already agreed if you refuse to allow information to be collected on the settings menu for Sony Music Center or if you initialize the speaker For details about initializing the speaker refer to Initializing the speaker 4 748 325 11 1 Copyright 2019 Sony Corporation As of...

Page 69: ... off The speaker is off and has finished charging Quickly flashes white The speaker is in BLUETOOTH Network Standby mode and the built in rechargeable battery has sufficient power remaining Quickly flashes orange and white The speaker is in BLUETOOTH Network Standby mode and the built in rechargeable battery has less than 90 power remaining Slowly flashes white The speaker is starting up Do not op...

Page 70: ...lly starting to connect to the BLUETOOTH device that was last connected Lights up white The speaker is connected to a BLUETOOTH device Quickly flashes orange The speaker has finished the Speaker Add connection and is waiting to be paired with a BLUETOOTH device Perform the pairing procedure on the BLUETOOTH device Slowly flashes orange A Speaker Add connection is starting with the LSPX S2 Lights u...

Page 71: ...tion and is being used as the left channel Lights up red The speaker is in a wireless stereo connection and is being used as the right channel Flashes orange Establishing a wireless stereo connection The speaker is in a wireless stereo connection is being used as the left channel and the signal is being interrupted Flashes red The speaker is in a wireless stereo connection is being used as the rig...

Page 72: ... a malfunction On placement The speaker unit built in amp and cabinet are precisely tuned Do not dismantle modify etc Do not insert foreign objects from the opening of the speaker unit Do not splash water onto this product The product is not waterproof Do not leave the unit in a place subject to high temperatures such as direct sunlight near a heat source or under lighting equipment Do not use or ...

Page 73: ...n have a strong negative impact on sound quality illumination and other functions Do not subject the unit to extreme temperature changes The organic glass is not heat resistant Do not place the unit near or on top of hot objects Extreme temperature changes may cause the glass to break or warp If you notice any cracks chips breaks or other abnormalities in the organic glass cylinder contact your ne...

Page 74: ...p or the volume may reduce to protect the battery It is recommended that you charge the battery when you find the charge indicator flashing By charging the battery after the indicator starts flashing you can use the battery longer Even if you do not intend to use the unit for a long time charge the battery to its full capacity once every 6 months to maintain its performance If the duration that th...

Page 75: ...ging is not completed Ambient temperature exceeds the range of 5 C 35 C 41 F 95 F There is a problem with the built in rechargeable battery When charging to the built in rechargeable battery continues for a long time Note Charging time varies depending on built in rechargeable battery usage conditions Charge the speaker in an ambient temperature of between 5 C and 35 C 41 F and 95 F The speaker be...

Page 76: ... cannot be performed when using with the built in rechargeable battery The speaker is connected to the internet via Wi Fi Update method 1 Updating automatically via the internet If the speaker is connected to the internet it can detect a software update and automatically update when you are not using the speaker This feature requires speaker settings to be made Update method 2 Updating manually vi...

Page 77: ...such as during midnight or when the speaker is in BLUETOOTH Network Standby mode The on standby indicator slowly flashes in orange while the speaker is updating To deactivate the software automatic update Launch Sony Music Center on your smartphone or similar device and disable Auto Update in the Settings menu However the software may still be updated automatically for critical changes even if you...

Page 78: ... takes about 3 to 10 minutes It may take longer depending on your network environment Do not operate the speaker during an update While updating keep the speaker connected to a network and connected to an AC outlet by using the USB AC adaptor An update cannot be performed when the speaker is powered by the built in rechargeable battery only You must not interrupt the update 4 748 325 11 1 Copyrigh...

Page 79: ... the following The network indicator lights up white for 1 second The BLUETOOTH indicator lights up white for 1 second The on standby indicator quickly flashes in orange The software update has failed Turn off the speaker then turn it on again The update will resume If the situation does not improved after switching the speaker off and on consult your nearest Sony dealer Note Updating normally tak...

Page 80: ...accessing the network server all at once This section explains how to manually check the latest software released Preparation for detect When under the following conditions the speaker can detect the latest software updates The speaker is connected to the AC outlet with the supplied USB AC adaptor Software updates cannot be performed when using with the built in rechargeable battery The speaker is...

Page 81: ... countries App Store is a service mark of Apple Inc registered in the U S and other countries Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product s identified in the badge and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safe...

Page 82: ... can access the following customer support websites to get support information about your system For customers in Europe https www sony eu support For customers in other countries regions https www sony asia com support 4 748 325 11 1 Copyright 2019 Sony Corporation 82 ...

Page 83: ...g the built in rechargeable battery Reset the speaker Unlike when you initialize the speaker pairing information is not erased The Speaker Add function is canceled The volume functions and other sound settings may also change Initialize the speaker Look up information on the issue on the customer support website If the operations above do not work consult your nearest Sony dealer Related Topic Cha...

Page 84: ...rst charge the built in rechargeable battery for at least 1 hour and then turn on the speaker When charging the built in rechargeable battery use the supplied USB AC adaptor and micro USB cable Using anything other than the supplied USB AC adaptor or micro USB cable may result in an inability to charge or cause malfunctions Depending on the specifications of the Windows operating system the built ...

Page 85: ...s on standby indicator is flashing in red the speaker is in protect mode Wait a while and then press the on standby button again to turn on the power If the situation does not improve even after switching the speaker off and on consult your nearest Sony dealer Related Topic Initializing the speaker 4 748 325 11 1 Copyright 2019 Sony Corporation 85 ...

Page 86: ...he speaker s buttons Resetting the speaker may resolve some issues Use a pointed object such as a pin to press the RESET button on the bottom of the speaker For details refer to How to use the RESET button 4 748 325 11 1 Copyright 2019 Sony Corporation 86 ...

Page 87: ...shes in red The built in rechargeable battery s power is running low Use the supplied micro USB cable and USB AC adaptor to plug the speaker into an AC outlet and then wait for at least 1 hour for the speaker to charge 4 748 325 11 1 Copyright 2019 Sony Corporation 87 ...

Page 88: ...s a BLUETOOTH connection with the BLUETOOTH device Pair the speaker with the BLUETOOTH device again The volume of the speaker or BLUETOOTH device may be low Adjust the volume to a moderate level If a cord is connected to the AUDIO IN jack of the speaker or to the BLUETOOTH device unplug it Related Topic About the indicators Pairing and connecting with BLUETOOTH devices 4 748 325 11 1 Copyright 201...

Page 89: ...ween the speaker and the BLUETOOTH device A device with a built in radio or tuner cannot be connected to the speaker via BLUETOOTH connection since noise may occur in broadcasts These devices cannot be used with the speaker via a BLUETOOTH connection Place the speaker farther away from TVs radios or tuners etc If you use the speaker near these devices noise may interrupt the sounds coming from TVs...

Page 90: ... is flashing slowly the speaker is not in pairing mode Press the BLUETOOTH PAIRING button for about 2 seconds The speaker will make a sound to indicate that pairing mode has been entered and the BLUETOOTH indicator will flash quickly Charge the built in rechargeable battery of the speaker sufficiently or connect the speaker to an AC outlet When using the Speaker Add function pair with the speaker ...

Page 91: ...Unlock the screen of your smartphone If the device is in a case remove it NFC reception sensitivity varies depending on the device If the speaker and device repeatedly fail to connect by One touch connect the device to the speaker using the on screen operations Check that your device is compatible with NFC When using the Speaker Add function pair with the speaker that was set as the master unit Th...

Page 92: ... instructions Bring the speaker closer to the Wi Fi router Devices that use a frequency in the 2 4 GHz band such as microwaves BLUETOOTH devices and digital cordless devices may be the reason that you cannot connect to Wi Fi Move the speaker away from such devices or turn them off The speaker does not support IEEE 802 11ac Connect using either the 2 4 GHz frequency range 11b 11g or 11n or the 5 GH...

Page 93: ...re case sensitive be sure to enter them while checking whether the letters are upper case or lower case when entering information Likewise you cannot do the settings correctly if you use double byte characters so always enter information using single byte characters Example of characters that are easily mistaken I upper case I and l lower case L 0 the number zero and O upper case O d lower case D ...

Page 94: ... operate the Wi Fi Protected Setup WPS button for your Wi Fi router is different Depending on your Wi Fi router you may have to press and hold its Wi Fi Protected Setup WPS button for a few seconds to set it up For details refer to the operating instructions for your Wi Fi router Bring the Wi Fi router closer to the speaker If your wireless router has a Wi Fi Protected Setup WPS button you can con...

Page 95: ...y Music Center is installed is connected to the same SSID as your Wi Fi router Good example The speaker and smartphone are connected to the same SSID on your Wi Fi router so they are connected to the same network When in this state you can operate the speaker using Sony Music Center from a smartphone or similar device Bad example The speaker and smartphone are connected to separate SSIDs on your W...

Page 96: ... up distributed connectivity by using a network hub or a Wi Fi access point set to infrastructure mode If you are living in a housing complex such as an apartment or condominium it may use Wi Fi routers that already have lines distributed to each room in the housing complex depending on your situation Talk to your network administrator about how the network is configured in your situation 4 748 32...

Page 97: ...1 device at a time to the internet the speaker will not be able to connect to the internet if another device is already connected Contact your telecommunications carrier or your internet provider If you have turned off your smartphone or similar device waited for a while and then turned it back on once again start the Sony Music Center app Make sure that a compatible music app is installed on your...

Page 98: ...imilar device stop using it Selecting WEP or WPA WPA2 PSK TKIP for the security format in some IEEE 802 11n compatible Wi Fi routers access points may diminish Wi Fi communications If this happens change the format to WPA WPA2 PSK AES The encryption security format may vary depending on the type of device Refer to the operating instructions for your Wi Fi router access point 4 748 325 11 1 Copyrig...

Page 99: ...t the destination for output Check the Wi Fi connection Check whether the speaker is connected to a Wi Fi router with the same SSID as the computer If the speaker is not on turn it on The music playback app may not work correctly on PCs that use a firewall or commercially available firewall software If you are using firewall software disable it For details refer to the operating instructions and h...

Page 100: ...lace the speaker near the Wi Fi router access point and then redo the settings Check whether the controller and the speaker are both connected to a Wi Fi router with the same SSID If the multicast control of Wi Fi router or access point is in the middle of an operation stop the operation For details refer to the operating instructions for the Wi Fi router you are using 4 748 325 11 1 Copyright 201...

Page 101: ...matically home network You may be able to use Sony Music Center to control the speaker from another device on your home network Turn the BLUETOOTH Network Standby function off so that the speaker cannot be controlled 4 748 325 11 1 Copyright 2019 Sony Corporation 101 ...

Page 102: ... Unable to connect a speaker or a BLUETOOTH device using the Speaker Add function After connecting the 2 speakers pair your BLUETOOTH device with the speaker that was set as the master unit 4 748 325 11 1 Copyright 2019 Sony Corporation 102 ...

Page 103: ... This may be caused by signal interference Try moving the speaker to a different location If the noise disappears depending on the location the speaker has not malfunctioned Using Sony Music Center to set the BLUETOOTH Codec to SBC may also resolve the issue 4 748 325 11 1 Copyright 2019 Sony Corporation 103 ...

Page 104: ...o plug the speaker into an AC outlet The speaker automatically turns on after being plugged into an AC outlet for about 3 seconds First the on standby indicator slowly flashes in white for about 15 to 30 seconds and then it stays lit Note Pairing information is not deleted even if you reset the speaker The volume functions and other sound settings may change 4 748 325 11 1 Copyright 2019 Sony Corp...

Page 105: ...e After the initialization is complete the volume functions and other sound settings return to their defaults Additionally since all of the BLUETOOTH pairing information and network settings are deleted all settings must be done again 4 748 325 11 1 Copyright 2019 Sony Corporation Press and hold the volume button and on standby button simultaneously for at least 4 seconds If the operation is succe...

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