Sony LF-S50G Help Manual Download Page 39 | Manualshive

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Wireless Speaker

LF-S50G

When you have an issue:

Do the following before you request a repair service.

Read the relevant instruction and troubleshooting topics in this Help Guide.

Press the DIMMER/RESTART button on your wireless speaker.

Initialize your wireless speaker.
All the settings, including the volume setting, are cleared and the pairing (device registration) information is deleted.

Visit our customer support home page.

If the none of the above works, consult your nearest Sony dealer.

Related Topic

Customer support website

4-727-170-11(6) Copyright 2017 Sony Corporation

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Summary of Contents for LF-S50G

Page 1: ...rts and controls LED indications About software update Connecting to a power source Installing the dedicated app and making the initial settings Using Google Assistant Talking to your Google Assistant Gesturing for the speaker what to do Using as a Bluetooth speaker Pairing and connecting with a Bluetooth device Pairing and connecting with a PC 1 ...

Page 2: ... Notes on use Precautions Notes on water resistant feature Customer support website Troubleshooting When you have an issue Power What do I do when the speaker is off powered Touch free hand gestures What do I do when the speaker is not responding to any gestures Voice commands What do I do when the speaker is not responding to the Ok Google command What do I do when the speaker is not responding t...

Page 3: ...pts Bluetooth What do I do when pairing device registration fails What do I do when the One touch connection NFC does not work LED What do I do when the Bluetooth LED is flashing in white What do I do when the Bluetooth LED is flashing in red When you find the speaker not working properly 3 ...

Page 4: ...igits indicate time in minutes 1 When the volume of your wireless speaker is modified the current volume level is indicated in the range from 0 to 100 The volume increases decreases in increments of some percentage 2 Touch your NFC compatible device such as a smartphone here to establish a wireless connection by One touch NFC 3 Press this button quickly to change brightness of the clock display By...

Page 5: ...set to 100 The lit area of the LED shifts as the volume increases or decreases 2 Status LEDs All four LEDs light in white A voice command is detected by the speaker All four LEDs light in orange The speaker has just been initialized The built in microphones are turned off All four LEDs light in blue You have just initiated Google Assistant by saying Ok Google or performing the equivalent touch fre...

Page 6: ...ware updates visit the Support by Sony website at sony net SBS It is recommended that you install the Support by Sony app on your smartphone iPhone It is also recommended that you bookmark the model name of the speaker LF S50G when you visit the Support by Sony website Software update notifications will be automatically sent to the smartphone iPhone Related Topic LED indications Customer support w...

Page 7: ...source Use the supplied AC adaptor to connect your wireless speaker to a power source 4 727 170 11 6 Copyright 2017 Sony Corporation Plug the one end of the AC adaptor to the DC IN connector on the bottom of the speaker 1 Plug the other end to an AC outlet 2 7 ...

Page 8: ...s close to a wireless LAN router as possible 3 Establish a wireless connection from the smartphone iPhone to the wireless LAN router 1 Take a note of the SSID and the password encryption key of the connected wireless LAN router Some of the wireless LAN routers have multiple SSIDs Be sure to take a note of the SSID that you used for establishing the wireless connection from the smartphone iPhone Fo...

Page 9: ...4 727 170 11 6 Copyright 2017 Sony Corporation 9 ...

Page 10: ...e available voice commands refer to the supplied conversation leaflet Voice Commands For the latest voice commands visit one of the websites listed below For customers in the USA assistant google com intl en_us For customers in Canada assistant google com intl en_ca For customers in the United Kingdom assistant google com intl en_uk For customers in France assistant google com intl fr_fr For custo...

Page 11: ...trol For more information about volume control see Controlling the volume of the speaker To initiate Google Assistant Pass your hand over the gesture control sensor from far to near side This gesture is equivalent to saying Ok Google to the speaker To play pause a song Pass your hand over the gesture control sensor from near to far side To play the previous song Pass your hand over the gesture con...

Page 12: ...To play the next song Pass your hand over the gesture control sensor from left to right Related Topic Controlling the volume of the speaker 4 727 170 11 6 Copyright 2017 Sony Corporation 12 ...

Page 13: ...lume of the Bluetooth device may be synchronized with the volume of the speaker when you start playing music after a Bluetooth connection is established Hint For details on operating a Bluetooth device refer to the operating instructions supplied with the Bluetooth device With the previously connected Bluetooth device you can establish a Bluetooth connection simply by pressing the Bluetooth PAIRIN...

Page 14: ... procedure again Once the speaker is paired with the Bluetooth device there is no need to pair them again except in the following cases Pairing information is deleted due to repair work etc The pairing information of the speaker is deleted from the Bluetooth device The speaker is initialized All pairing information will be deleted The speaker can be paired with multiple devices but can only have a...

Page 15: ...uter for reference Stop playback on the computer Turn down the volume of the computer and the speaker to avoid any sudden loud sound output from the speaker Depending on the paired PC the volume of the PC may be synchronized with the volume of the speaker when you start playing music after a Bluetooth connection is established Prepare to search for the speaker on the computer On Windows 10 On Wind...

Page 16: ...he Bluetooth PAIRING button to place the speaker into Bluetooth pairing mode 2 Search for the speaker on the computer On Windows 10 3 Select Connect from Action Center at the bottom right of the screen 1 Select the name of the speaker If the speaker s name does not appear repeat the procedure from step 2 2 16 ...

Page 17: ...completes the Bluetooth connection is automatically established and Connected music will be displayed under the speaker s name Click Add a device Windows 8 1 Windows 7 1 Select the name of the speaker and click Next Windows 8 1 Windows 7 2 17 ...

Page 18: ...N code PIN number or Password When the following window appears click Close The computer begins installing the driver Windows 8 1 Windows 7 3 Register the speaker with the computer On Windows 10 4 When pairing completes the Bluetooth connection is automatically established and Connected music will be displayed under the speaker s name Proceed to step 5 1 18 ...

Page 19: ... Sound window If there is a checkmark green beside the speaker s name proceed to step 5 If there is no checkmark green beside the speaker s name proceed to the next step substep 3 If the speaker s name does not appear right click on the Sound window and select Show Disabled Devices from the menu Then proceed to the next step substep 3 2 19 ...

Page 20: ...t from the menu When the speaker is connected a checkmark green will appear beside the speaker s name on the Sound window Proceed to step 5 If Connect is grayed out select Disable for Default Device that currently has a checkmark green beside it 3 20 ...

Page 21: ...On Windows 7 Double click the name of the speaker in Devices 1 Click Listen to Music When the speaker is connected a checkmark green will appear 2 21 ...

Page 22: ... pairing information it will not go out of Bluetooth pairing mode If the speaker goes out of Bluetooth pairing mode before you complete the above procedure repeat from step 2 Once the speaker is paired with the computer there is no need to pair them again except in the following cases Pairing information is deleted due to repair work etc The pairing information of the speaker is deleted from the c...

Page 23: ...the NFC compatible device Turn down the volume of the NFC compatible device and the speaker to avoid any sudden loud sound output from the speaker Depending on the paired NFC compatible device the volume of the NFC compatible device may be synchronized with the volume of the speaker when you start playing music after a Bluetooth connection is established Unlock the screen of the NFC compatible dev...

Page 24: ...atible device touched on the N mark symbol on the speaker and slowly move the device back and forth and around If the NFC compatible device is in a case remove the case 4 727 170 11 6 Copyright 2017 Sony Corporation 24 ...

Page 25: ...tooth device you can listen to music from the Bluetooth device through the speaker Hint For detailed instructions refer to the operating instructions supplied with the Bluetooth device 4 727 170 11 6 Copyright 2017 Sony Corporation On the Bluetooth device make sure that a Bluetooth connection is established with the speaker 1 Start playing music on the Bluetooth device 2 25 ...

Page 26: ...estures To turn down the volume put the finger over the gesture control sensor and circle it counterclockwise within the sensor area The volume decreases in increments of some percentage To turn up the volume put the finger over the gesture control sensor and circle it clockwise within the sensor area The volume increases in increments of some percentage Circle your finger within this area 1 Built...

Page 27: ...Commands For the latest voice commands visit one of the websites listed below For customers in the USA assistant google com intl en_us For customers in Canada assistant google com intl en_ca For customers in the United Kingdom assistant google com intl en_uk For customers in France assistant google com intl fr_fr For customers in Germany assistant google com intl de_de For customers in Australia a...

Page 28: ...r and button activities of your wireless speaker for 3 minutes by pressing and holding the HOLD button on the bottom of the speaker for 3 seconds or longer To forcefully resume the activities press and hold the HOLD button once again for 3 seconds or longer 4 727 170 11 6 Copyright 2017 Sony Corporation 28 ...

Page 29: ...MER You can change the brightness level of the clock display or turn off the display by pressing the DIMMER RESTART button on the bottom of your wireless speaker Each press changes the brightness level among High Middle Low and Off 4 727 170 11 6 Copyright 2017 Sony Corporation 29 ...

Page 30: ...clock display 12 hour 24 hour You can switch the clock display between the 12 hour format and the 24 hour format by pressing and holding the DIMMER RESTART button on the bottom of your wireless speaker 4 727 170 11 6 Copyright 2017 Sony Corporation 30 ...

Page 31: ...e commands Microphone off You can turn off the built in microphones to temporarily disable the capability to detect voice commands by pressing the microphone off button To enable the capability press the microphone off button once again 4 727 170 11 6 Copyright 2017 Sony Corporation 31 ...

Page 32: ...er clean When you find the exterior surfaces soiled follow the procedures below for cleaning 4 727 170 11 6 Copyright 2017 Sony Corporation Unplug the AC adaptor from the speaker 1 Dip a clean soft cloth in lukewarm water wring out the cloth and then wipe the exterior surfaces gently with the cloth 2 32 ...

Page 33: ...er and wash it Unplug the AC adaptor from the speaker 1 Rotate the speaker grill counterclockwise until it clicks and then remove the grill from the speaker 2 Put the speaker grill directly under running tap water to wash away the soil 3 Let the speaker grill dry out 4 Attach the speaker grill to the speaker as instructed below and rotate the grill clockwise until it clicks into place 5 33 ...

Page 34: ... speaker grill is heavily soiled the soil may not be completely washed away Do not use soapy water or hot water for cleaning to avoid damage to the speaker grill Do not scrub the speaker grill while washing away the soil Exerting excessive force may cause damage to the speaker grill 4 727 170 11 6 Copyright 2017 Sony Corporation 34 ...

Page 35: ...ve dust or mechanical shock Do not use or leave the unit in a car Do not use the unit in a sauna On cleaning Do not use alcohol benzine or thinner to clean the cabinet On Copyrights is a mark of Wi Fi Alliance Wi Fi Wi Fi Protected Access and Wi Fi Alliance are registered marks of Wi Fi Alliance Wi Fi CERTIFIED WPA and WPA2 are marks of Wi Fi Alliance The BLUETOOTH word mark and logos are owned by...

Page 36: ...stered in the U S and other countries App Store is a service mark of Apple Inc registered in the U S and other countries Other trademarks and trade names are those of their respective owners 4 727 170 11 6 Copyright 2017 Sony Corporation 36 ...

Page 37: ...on where large amount of water or hot water may splash on it The unit does not have a design that is resistant to water pressure Use of the unit in the above location may cause a malfunction Do not pour high temperature water or blow hot air from a hair dryer or any other appliance on the unit directly Also never use the unit in high temperature locations such as in saunas or near a stove How to c...

Page 38: ...ustomer support websites listed below For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in European countries http www sony eu support For customers in other countries regions http www sony asia com 4 727 170 11 6 Copyright 2017 Sony Corporation 38 ...

Page 39: ...ss the DIMMER RESTART button on your wireless speaker Initialize your wireless speaker All the settings including the volume setting are cleared and the pairing device registration information is deleted Visit our customer support home page If the none of the above works consult your nearest Sony dealer Related Topic Customer support website 4 727 170 11 6 Copyright 2017 Sony Corporation 39 ...

Page 40: ... do when the speaker is off powered Make sure that the AC adaptor is firmly plugged to your wireless speaker and an AC outlet Press the DIMMER RESTART button on the bottom of your wireless speaker 4 727 170 11 6 Copyright 2017 Sony Corporation 40 ...

Page 41: ...g to any gestures Bring your hand closer to the gesture control sensor Turn off the peripheral devices Your wireless speaker may be in the HOLD state Press and hold the HOLD button on the bottom of the speaker for 3 seconds or longer 4 727 170 11 6 Copyright 2017 Sony Corporation 41 ...

Page 42: ...itions may prevent the speaker from detecting the voice command Ok Google Avoid placing the speaker in a noisy place or a place that is exposed to strong winds or echoes sound reflections Make sure that the built in microphones are not blocked Instead of giving the voice command try performing the equivalent touch free gesture 4 727 170 11 6 Copyright 2017 Sony Corporation 42 ...

Page 43: ...he speaker in a noisy place or a place that is exposed to strong winds or echoes sound reflections Make sure that the built in microphones are not blocked Instead of giving the voice command try performing the equivalent touch free gesture You may have given the voice command too quickly for your wireless speaker to detect Try talking to the speaker a little more slowly The built in microphones of...

Page 44: ...ailed instructions refer to the operating instructions supplied with the Bluetooth device Pair your wireless speaker with the Bluetooth device device registration once again Make sure that the equalizer function of the connected Bluetooth device is not active For detailed instructions refer to the operating instructions supplied with the Bluetooth device Move your wireless speaker away from a micr...

Page 45: ...refer to the operating instructions supplied with the smartphone iPhone Make sure that your wireless speaker is connected to the same wireless LAN as your smartphone iPhone For detailed instructions refer to the operating instructions supplied with the smartphone iPhone Related Topic Installing the dedicated app and making the initial settings 4 727 170 11 6 Copyright 2017 Sony Corporation 45 ...

Page 46: ...ide Wireless Speaker LF S50G What do I do when the output music interrupts The wireless communication is interfered If a microwave oven is in use stop its use 4 727 170 11 6 Copyright 2017 Sony Corporation 46 ...

Page 47: ...ireless speaker Initializing the speaker may cause the speaker to fail to establish a Bluetooth connection with a Bluetooth device In such a case delete the device information of the speaker from the Bluetooth device and perform the pairing procedure once again Update the software on the connected Bluetooth device Related Topic Pairing and connecting with a Bluetooth device Pairing and connecting ...

Page 48: ...tive on the NFC compatible device For detailed instructions refer to the operating instructions supplied with the NFC compatible device If the NFC compatible device is in a case remove the case NFC receiving sensitivity varies depending on the NFC compatible device If you keep failing to connect disconnect your wireless speaker with the NFC compatible device by One touch NFC perform the on screen ...

Page 49: ...do when the Bluetooth LED is flashing in white The software of your wireless speaker has been updated Wait until the Bluetooth LED stops flashing Related Topic LED indications About software update 4 727 170 11 6 Copyright 2017 Sony Corporation 49 ...

Page 50: ...hat do I do when the Bluetooth LED is flashing in red Your wireless speaker has an error Initialize the speaker Related Topic LED indications When you find the speaker not working properly 4 727 170 11 6 Copyright 2017 Sony Corporation 50 ...

Page 51: ...ializing the speaker Press and hold the microphone off button until all four of the status LEDs light and flash in orange Initializing the speaker clears the following Wi Fi settings Bluetooth history Google private data Volume setting Microphone off setting Clock setting Related Topic Installing the dedicated app and making the initial settings 4 727 170 11 6 Copyright 2017 Sony Corporation 51 ...

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