– 42 –
KV
-XF34M31/XF34M50/XF34M80/XF34M93
RM-954
RM-954
RM-954
RM-953
32
Additional Information
Possible cause
Symptom
Solutions
Good picture
No sound
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
TV cannot receive stereo
broadcast signal.
(not for these models)
Troubleshooting (continued)
• Press
¸
+ to increase the volume level.
• Press
¤
to cancel the muting.
• Press A/B
until a good sound is
heard. (not for these models)
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
(page 28)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Display the A/V CONTROL menu and
select “ADJUST” of PICTURE MODE,
then adjust the COLOR level. (page 21
and 22)
• Display the CH PRESET menu and
check the color system (COL SYS)
setting (usually set this to AUTO).
(page 29)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press
U
(main power) on the
TV to turn off the TV for about five
minutes, then turn it on again.
• Press A/B
until “AUTO” appears on
the screen.
• The volume level is too
low.
• The sound is muted.
• Broadcast signal has a
transmission problem.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction is
inapproprite.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction is
inapproriate.
• There are magnetic effects
from external speakers or
other electrical equipment
that may affect the TV.
• The direction of the earth’s
magnetic field may affect
the TV.
• The stereo reception
setting is inappropriate.
33
Additional Information
Possible cause
Symptom
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall. (page 4)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Press A/B
until a good sound is
heard.
—
• Check the antenna cable and connection
on the TV, VCR and on the wall. (page 4)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Use the fine tuning (FINE) function.
(page 28)
• Display the SET UP menu and adjust
“PIC ROTATION” so that the picture is
aligned to the TV screen. (page 25)
• Use the fine tuning (FINE) function.
(page 28)
• Contact your nearest Sony service
center.
—
—
Stereo broadcast sound
switches on and off or is
distorted.
or
The sound switches
between monaural and
stereo frequently.
(not for these models)
“100” appears on the top
of the screen and no
Teletext display.
(KV-XF34M31 only)
Teletext display is
incomplete
(picture snowy or double
images).
(KV-XF34M31 only)
Picture slant
Lines moving across the
TV screen.
The
u
indicator on your
TV flashes red a number
of times between
3-second intervals.
TV cabinet creaks.
A “boom” sound is heard
when the TV is turned on.
• Connection is loose or the
cable is damaged.
• The antenna direction is
inappropriate.
• Broadcast signal has a
transmission problem.
• The channel carries no
Teletext broadcast.
• Connection is loose or the
cable is damaged.
• The antenna direction is
inappropriate.
• Signal transmission is too
low.
• The terrestrial magnetism
affects your TV set.
• The interference from
external sources, e.g.,
heavy machineries, nearby
broadcast station.
• Your TV may need service.
• Changes in room
temperature sometimes
make the TV cabinet
expand or contract,
making a noise. This does
not indicate a malfunction.
• The TV’s demagnetizing
function is working. This
does not indicate a
malfunction.
