Additional Information
11
-EN
Troubleshooting
Additional Information
If you have any problems, read this manual again and
check the countermeasure for each of the symptoms
listed below.
If the problem persists, contact your nearest authorized
service center or dealer.
Snowy picture
Noisy sound
/
Check the antenna.
/
Check the antenna connection on the TV
and on the wall.
/
Check the TV SYSTEM setting
(except for KV-B14L1/B21L1).
Dotted lines or stripes
/
This may be caused by local interference
(e.g. cars, neon signs, hair dryers, etc.).
Adjust the antenna for minimum
interference.
Double images or “ghosts”
/
This may be caused by reflections from
nearby mountains or buildings. A highly
directional antenna may improve the
picture.
TV cabinet creaks
/
Even if the picture or the sound is normal,
changes in the room temperature
sometimes make the TV cabinet expand or
contract, making a noise. This does not
indicate a malfunction.
Good picture
Noisy sound
/
Check the TV SYSTEM setting
(except for KV-B14L1/B21L1).
No picture
No sound
/
Press POWER.
/
Check the antenna connection.
/
Check the VCR connections.
/
Check the power cord connection.
/
Check the standby mode.
/
Check the DC POWER switch.
(KV-G14MD1 only)
/
Check the DC POWER cord connection
(KV-G14MD1 only).
Good picture
No sound
/
Press .
/
Press MUTING.
No color
/
Adjust the COLOR level in the on-screen
display.
/
Check the COLOR SYSTEM setting.
Note on the remote commander
•
The supplied remote commander is used on several models of
the TV. If you do not find instructions for some controls that
are on the remote commander, that means your TV does not
employ the features of those controls, e.g. TEXT.
Note on the TV system
• The TV SYSTEM button is not used on the KV-B14L1/B21L1
models.
Notes
•
When you switch on the TV, you may hear the “boon’’ sound
that is caused by the demagnetization of the TV. This does not
indicate a malfunction.
• The picture color may become abnormal if you change the
direction of your TV. To obtain the normal picture color, press
POWER on the TV to switch off the TV for five minutes and
then switch it on again.
• Design and specifications are subject to change without notice.
