ICF-‐EX5MK2
Warranty and After-‐Sales Service
Certificate of guarantee:
Please complete the registration. The warranty period is one year from the date of
purchase.
After-‐sale service
When the tone is bad, please check the instruction manual. If the problem cannot be
corrected, please contact Sony or your dealer. Repairs during the guarantee period based
on the contents of the warranty will be covered. For more information, see warranty
certificate. After expiration of the warranty, consumers will be charged for repairs.
Radio aftermarket performance parts, to maintain the features of the product components
as required, may be discontinued 6 years after the product is discontinued.
In a situation of failure, the product may be repaired or replaced.
Please examine the following before requesting repair:
Absolutely no radio sound:
ü
Check volume to ensure it is not at the minimum
ü
Are ear buds plugged-‐in to the (earphone) Jack
ü
Are batteries installed properly (in the correct polarity orientation)
ü
Are the batteries dead
When used with the external power supply/AC:
ü
Is AC power adapter not plugged in or not securely plugged in
When used with the
DC Adapter:
ü
Is DC power adapter not plugged in or not securely plugged in
If there is noise or the sound is bad/distorted:
ü
Are the batteries weak
ü
Is the receiver incorrectly tuned (especially Radio NIKKEI broadcasting for Radio
NIKKEI frequency -‐ try switching the channel)
ü
Is it the correct broadcasting time
If the radio is weak:
ü
In buildings and vehicles, move as close as possible to a window
If poor sensitivity:
ü
Check SENS switch
ü
If using an external antenna, ensure it is properly grounded
If you cannot correct the problem, consult your retailer or Sony service representative.
