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The RDS information that you want
does not appear.
*
• Contact the radio station and find out
whether they actually provide the service
in question. If so, the service may be
temporarily out of order.
There is no picture appears on the TV
screen or monitor.
• Make sure you have connected the video
output of your video component to the TV.
* Models of area code CEL, CEK only.
Remote control
The remote does not function.
• Point the remote at the remote sensor on
the receiver.
• Remove any obstacles in the path between
the remote and the receiver.
• Replace all the batteries in the remote with
new ones, if they are weak.
• Make sure you select the correct input on
the remote.
• The VIDEO 3 button on the remote is not
available for receiver operation.
Error messages
If there is a malfunction, the display shows a
message. You can check the condition of the
system by the message. Refer to the following
table to solve the problem. If any problem
persists, consult your nearest Sony dealer. If
an error message appears while you perform
Auto Calibration, see “Error and warning
codes” (page 25) to solve the problem.
DEC. EROR
Appears when a signal the receiver cannot
decode (ex. DTS-CD) is input and “DEC.
PRI.” on the AUDIO menu is set to “DEC.
PCM”. Set it to “DEC. AUTO” (page 33).
PROTECT
Irregular current is output from the speakers.
The receiver will automatically turn off after a
few seconds. Check the speaker connection
and turn on the power again.
If you are unable to remedy the
problem using the
troubleshooting guide
Clearing the receiver’s memory may remedy
the problem (page 22). However, note that all
memorized settings will be reset to their
factory settings and you will have to readjust
all settings on the receiver.
If the problem persist
Consult your nearest Sony dealer. Note that if
service personnel changes some parts during
repair, these parts may be retained.
Reference sections for clearing
the receiver’s memory
To clear
See
All memorized settings
Customized sound fields
