Sony HT-AF5, Operating Instructions Manual

Page: 71 / 80

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Troubleshooting
If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help you remedy the
problem.
Audio
There is no sound, no matter which
component is selected, or only a very
low-level sound is heard.
• Check that the speakers and components
are connected securely.
• Check that both the system and all
components are turned on.
• Check that /– is not set to
“VOLUME MIN”.
• Press to cancel the muting function.
• Check that you have selected the correct
component with the input buttons.
• The protective device on the system has
been activated. Turn off the system,
eliminate the short-circuit problem, and
turn on the power again.
• Check that the INPUT MODE setting is
correct for SAT/CATV input.
There is no sound from a specific
component.
• Check that the component is connected
correctly to the audio input jacks for that
component.
• Check that the cord(s) used for the
connection is (are) fully inserted into the
jacks on both the system and the
component.
There is no sound from one of the front
speakers.
• Make sure you have connected to both the
L and R jacks of an analog component, and
not only to either the L or R jack. Use an
audio cord (not supplied).
There is no sound from digital sources
(from OPTICAL input jack).
• Check that the INPUT MODE is set to
“OPT” for SAT/CATV input (page 65).
• Set “ARC” to “ARC OFF” when no sound
is output from DIGITAL TV OPT IN jack
during TV input (page 47).
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters away from a TV set or
fluorescent light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is pop noise from a specific
component connected to this system
when you turn on the component.
• Check that the INPUT MODE is set to
“OPT” for SAT/CATV input (page 65).
There is no sound, or only a very low-
level sound is heard from the center/
surround speakers.
• Select “MOVIE-D.C.S.-” (page 34).
• Adjust the speaker level (page 63).
• Check that the speakers are connected
securely.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press SOUND FIELD +/–).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
continued