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Trademarks

Microsoft, Windows, Windows Vista and Windows Media are either trademarks or

registered trademarks of Microsoft Corporation in the United States and/or other

countries.

Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other

countries.

All other trademarks and registered trademarks are trademarks or registered

trademarks of their respective holders. In this Help, TM and ® marks are not

specified.

[4] Preparations

System requirements

HAP Music Transfer can be used in the following system environment.

Windows 10 Home

Windows 10 Pro

Windows 8.1

Windows 8

Windows 8 Pro

Windows 7 Starter Service Pack 1 or later

Windows 7 Home Basic Service Pack 1 or later

Windows 7 Home Premium Service Pack 1 or later

Windows 7 Professional Service Pack 1 or later

Windows 7 Ultimate Service Pack 1 or later

Windows Vista Home Basic Service Pack 2 or later

Windows Vista Home Premium Service Pack 2 or later

Windows Vista Business Service Pack 2 or later

Windows Vista Ultimate Service Pack 2 or later

Mac OS X 10.6, 10.7, 10.8, 10.9, 10.10, 10.11, 10.12 (*)

Intel CPU models, 64 bit (10.6, 10.7, 10.8, 10.9, 10.10, 10.11, 10.12) and 32 bit (10.6, 10.7) are

supported.

Summary of Contents for HAP

Page 1: ...nsferring music files Step 1 Starting HAP Music Transfer 7 Step 2 Transferring music files stored on the computer to the HDD AUDIO PLAYER 8 Descriptions and functions of the Connection window 9 Descriptions and functions of the Contents Settings window 10 Descriptions and functions of the Transfer Settings window 11 Deleting music files Deleting music files from the HDD AUDIO PLAYER 12 Using menus...

Page 2: ...usic files from your computer to the HDD AUDIO PLAYER for Windows 20 Returning backup music files from your computer to the HDD AUDIO PLAYER for Mac 21 Error messages Error messages 22 Dealing with problems Cannot install HAP Music Transfer 23 HAP Music Transfer does not start 24 HAP Music Transfer window is not displayed correctly 25 The desired HDD AUDIO PLAYER is not displayed in the Connection...

Page 3: ...Transfer allows you to transfer non compressed and High Resolution Audio files such as 192 kHz 24 bit and DSD Direct Stream Digital file formats Automatic transfer setting You can set the automatic transfer function to ON to start transferring automatically If you set the automatic transfer function it automatically starts transferring music files to the HDD AUDIO PLAYER when new music files are a...

Page 4: ...an be used in the following system environment OS Windows 10 Home Windows 10 Pro Windows 8 1 Windows 8 Windows 8 Pro Windows 7 Starter Service Pack 1 or later Windows 7 Home Basic Service Pack 1 or later Windows 7 Home Premium Service Pack 1 or later Windows 7 Professional Service Pack 1 or later Windows 7 Ultimate Service Pack 1 or later Windows Vista Home Basic Service Pack 2 or later Windows Vi...

Page 5: ...5 Preparations Installing HAP Music Transfer First you need to install HAP Music Transfer on a computer on which music files are stored 1 Download HAP Music Transfer from the following Sony service site When using HAP Z1ES For the USA and Canada http esupport sony com swu 8811 For Europe www sony eu support For Asia Pacific http www sony asia com support For China https service sony com cn When us...

Page 6: ...AP Music Transfer and check that the name of the HDD AUDIO PLAYER is shown on the top left of the display The icon of the currently connected HDD AUDIO PLAYER appears The name of the HDD AUDIO PLAYER appears above the icon and the IP address appears below the icon Hint If the HDD AUDIO PLAYER is not displayed in the Connection window enter the IP address of the HDD AUDIO PLAYER and then click the ...

Page 7: ... cannot select the Contents Settings window or the Transfer Settings window Hint You can quit HAP Music Transfer using the following operations Windows Select Menu Exit from the menu bar or select Exit the context menu from the task tray icon Mac Select HAP Music Transfer Quit HAP Music Transfer from the menu bar or select Quit in the context menu from the Dock If you turn off your computer while ...

Page 8: ...nue Mac The Transfer Settings window appears 5 Select Start beside Manual Transfer A progress bar appears and the file transfer starts When the file transfer is completed select Finish Wizard The window changes back to the Connection window Music file management on the HDD AUDIO PLAYER The HDD AUDIO PLAYER registers music information obtained from music files when you transfer them to the HDD AUDI...

Page 9: ...s a different method from the HDD AUDIO PLAYER to construct an album from multiple tracks Hint You can transfer music files automatically by setting Auto Transfer to ON in the Transfer Settings window When transferring music files to the HDD AUDIO PLAYER for the first time it is recommended that you connect using a wired LAN connection as doing so allows a large number of files to be transferred a...

Page 10: ...ou want to connect to You can check the icons of the HDD AUDIO PLAYER models and their names and IP addresses 4 IP address verification area You can check and directly enter the IP address of the HDD AUDIO PLAYER Directions on how to check the IP address of your HDD AUDIO PLAYER and notes are shown in this area 5 Help Opens the web browser and displays the website which links to the HAP Music Tran...

Page 11: ...erred in the Contents Settings window 1 Menu window selection area Select which window to display Menu items are highlighted according to the selected window 2 Explore HAP The Explorer window for Windows or the Finder for Mac opens and displays the content stored in the hard disk drive of the HDD AUDIO PLAYER 3 Folder selection area Check the check boxes of folders on your computer in which music ...

Page 12: ...elp Select the HAP Music Transfer Help 6 Operation buttons Windows OK Enters the settings and closes the window Cancel Cancels the settings made on the screen and closes the window Apply Enters the settings The window remains open Mac Apply Enters the settings The window remains open Close Enters the settings and closes the window Quit Enters the settings and quits HAP Music Transfer 11 Transferri...

Page 13: ...the desired time in the Transfer Timer parameter If your computer is not operated for the amount of time set in Transfer Timer HAP Music Transfer starts transferring music files to the HDD AUDIO PLAYER automatically Task Priority sets the priority for the HAP Music Transfer process within the software hardware processes performed automatically by your computer This function is available for Window...

Page 14: ...bsite which links to the HAP Music Transfer Help Select the HAP Music Transfer Help 8 Operation buttons Windows OK Enters the settings and closes the window Cancel Cancels the settings made on the screen and closes the window Apply Enters the settings The window remains open Mac Apply Enters the settings The window remains open Close Enters the settings and closes the window Quit Enters the settin...

Page 15: ...he external hard disk drive and then keep selecting folders until you reach the folder that contains the music files you want to delete 3 Delete the music files Note You can delete sample files that are pre installed in the HDD AUDIO PLAYER If you perform the Factory Reset function on the HDD AUDIO PLAYER the sample files will be restored Do not transfer music files using HAP Music Transfer on you...

Page 16: ... 1 Select Menu in the Connection Contents Settings or Transfer Settings window The system menu appears 2 Select the desired item Descriptions of displayed items The following items can be selected Connection Displays the Connection window Contents Settings Displays the Contents Settings window Transfer Settings Displays the Transfer Settings window Help Opens the web browser and displays the websi...

Page 17: ...e HAP Music Transfer operation window open the explorer and display the hard disk drive of the HDD AUDIO PLAYER and more 1 Right click tap and hold on the touch panel in the task tray The context menu appears 2 Select the desired item Descriptions of the displayed item The following items can be selected Manual Transfer Stop Transferring Select Manual Transfer to start the transfer of music files ...

Page 18: ...sfer Hint The HAP Music Transfer icon differs depending on the status of HAP Music Transfer HAP Music Transfer is not transferring music files stopped HAP Music Transfer is standing by for automatic transfer Transfer Timer has started HAP Music Transfer is transferring music files 15 Using menus Mac Using menus from the menu bar Mac only You can use the menu bar to find the HAP Music Transfer soft...

Page 19: ...other applications currently running on the computer Show All Shows all windows of all applications currently running on the computer including HAP Music Transfer Quit HAP Music Transfer Quits HAP Music Transfer Descriptions of Settings menu The following items can be selected Connection Displays the Connection window Contents Settings Displays the Contents Settings window Transfer Settings Displa...

Page 20: ...rt file transfer open the HAP Music Transfer operation window open the Finder and display the hard disk drive of the HDD AUDIO PLAYER and more 1 Click and hold on the Dock or click while holding the Ctrl key on the keyboard The context menu appears 2 Select the desired item Descriptions of the displayed item The following items can be selected Manual Transfer Stop Transferring Select Manual Transf...

Page 21: ...d HAP Music Transfer is standing by for automatic transfer Transfer Timer has started HAP Music Transfer is transferring music files 17 Backups Backing up data We recommend you arbitrarily have a backup of contents stored on the hard disk drive of the HDD AUDIO PLAYER which are copies of contents on your computer If you do not have the original data on your computer anymore we recommend you copy t...

Page 22: ...disk drive and HAP_External appears for the external hard disk drive if one is connected 2 Select HAP_Internal to select the internal hard disk drive or HAP_External to select the external hard disk drive and then keep selecting folders until you reach the folder that contains the music files you want to back up 3 Copy the music files from the HDD AUDIO PLAYER to the desired folder in your compute...

Page 23: ...and HAP_External appears for the external hard disk drive if one is connected 2 Select HAP_Internal to select the internal hard disk drive or HAP_External to select the external hard disk drive and then keep selecting folders until you reach the folder that contains the music files you want to back up 3 Copy the music files from the HDD AUDIO PLAYER to the desired folder in your computer by drag a...

Page 24: ... hard disk drive or HAP_External to select the external hard disk drive and then keep selecting folders until you reach the folder of the music files you want to restore 3 Copy the music files from your computer to the HDD AUDIO PLAYER by drag and drop Note Do not transfer music files while returning backup files from your computer to the HDD AUDIO PLAYER using HAP Music Transfer Do not transfer m...

Page 25: ...k drive or HAP_External to select the external hard disk drive and then keep selecting folders until you reach the folder of the music files you want to restore 3 Copy the music files from your computer to the HDD AUDIO PLAYER by drag and drop Note Do not transfer music files while returning backup files from your computer to the HDD AUDIO PLAYER using HAP Music Transfer Do not transfer music file...

Page 26: ...rs you do not want to transfer and select Del in the Contents Settings window There is not enough space on the device The HDD AUDIO PLAYER does not have enough space on its hard disk drive Remove the unnecessary files from the hard disk drive or add the external hard disk drive to ensure there is enough space There is not enough space on the disk There is not enough free space on the computer to u...

Page 27: ...ystem Check the system requirements and install HAP Music Transfer on a computer with a compatible operating system installed Make sure that there is enough free space on the hard disk drive of your computer If not delete any unnecessary files from your computer 24 Dealing with problems HAP Music Transfer does not start Your computer may not be functioning normally Start other software to check if...

Page 28: ...rk connection Check that the HDD AUDIO PLAYER is connected to the same network as the computer is connected Example of a good network connection The HDD AUDIO PLAYER and the computer are connected to one router so they belong to the same network In this situation the computer is able to recognize the HDD AUDIO PLAYER using HAP Music Transfer Example of a bad network connection The HDD AUDIO PLAYER...

Page 29: ...y If you are using your computer s firewall function configure HAP Music Transfer as an exception Refer to your computer s operating manuals the operating system help or the computer manufacturer s website for more information If you are using commercially available firewall software disable the software or add HAP Music Transfer to the list of allowed programs Refer to the help of the firewall so...

Page 30: ... the network separation function may be enabled on your router Reconnect the HDD AUDIO PLAYER and the computer to the same SSID To check the network SSID of the HDD AUDIO PLAYER select Settings Network Settings View Network Status on the Home screen The network SSID of the HDD AUDIO PLAYER is displayed in Network SSID To check the network SSID of a Windows computer click the Wi Fi connection icon ...

Page 31: ...ansfer 28 Dealing with problems Music files cannot be transferred correctly Transferred music files cannot be found on the HDD AUDIO PLAYER Music files cannot be transferred to the HDD AUDIO PLAYER The computer does not start transferring files even when the time set in the Transfer Timer has elapsed Tracks belonging to the same album are registered to different albums Tracks belonging to differen...

Page 32: ...r a while and check again or turn the power of the HDD AUDIO PLAYER off and then on again Music files cannot be transferred to the HDD AUDIO PLAYER The hard disk drive of the HDD AUDIO PLAYER may be full Delete any unnecessary music files or add a new external hard disk drive to ensure there is sufficient free space for new files The network connection may be malfunctioning The network connection ...

Page 33: ...our computer Tracks belonging to the same album are registered to different albums The album name or album artist name embedded in the music files are different Select the target albums with HDD Audio Remote and then edit the album name and album artist name of the tracks so they are the same For details on how to edit the information refer to the Help of HDD Audio Remote Edit the album name and a...

Page 34: ...arget album with HDD Audio Remote and then edit the album name or album artist name of all music files you want to separate into different albums For details on how to edit the information refer to the Help of HDD Audio Remote Edit the album name or album artist name of all music files you want to separate into different albums using music file management software on your computer and then transfe...

Page 35: ...detects changes to the files in the folder you have selected The track name or album name displayed on the HDD AUDIO PLAYER is different from that displayed in the music file management software on your computer or does not display Some music file management software may not embed music information with some kinds of file formats such as WAV In this case the track name or album name may be differe...

Page 36: ...tion may be dropped out while the music file management software is embedding music information In despite of automatic detection of the text encoding type attempted by the HDD AUDIO PLAYER the music information may not be correctly displayed In such a case check the music file management software settings or change the text encoding type by selecting Settings System Settings Text encoding and cop...

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