77
E:\SONY\2659812111\01GB07TBS_E.fm
DCR-HC23E/HC24E/HC26E/HC35E
2-659-812-
11
(1)
T
roub
le
sh
oot
in
g
7
Place the supplied CD-ROM in the disc drive of your computer.
8
Follow the steps below and try to install the USB driver again.
1 Double-click [My Computer].
2 Right-click [PICTUREPACKAGE] (Disc drive)
*
.
*
Drive names (such as (E:)) may vary depending on the computer.
3 Click [Open].
4 Double-click [Driver].
5 Double-click [Setup.exe].
• Deleting anything other than [USB Audio Device], [USB Device] and [USB Composite
Device] may cause a malfunction of your computer.
x
For Windows 2000
Log on as Administrator.
1
Check that your camcorder is connected to a computer.
2
Right-click [My Computer], then click [Properties].
The [System Properties] screen appears.
3
Click the [Hardware] tab
t
[Device Manager]
t
[View]
t
[Devices by type].
4
If the devices below are already installed, right-click them, then click [Uninstall] to delete
them.
– [USB Composite Device] in the [Universal Serial Bus Controller] folder
– [USB Audio Device] in the [Sound, video and game controller] folder
– [Composite USB Device] in the [Other devices] folder
5
When the [Confirm Device Removal] screen appears, click [OK].
6
Turn off the power of your camcorder, disconnect the USB cable, then restart the
computer.
7
Place the supplied CD-ROM in the disc drive of your computer.
8
Follow the steps below and try to install the USB driver again.
1 Double-click [My Computer].
2 Right-click [PICTUREPACKAGE] (Disc drive)
*
.
*
Drive names (such as (E:)) may vary depending on the computer.
3 Click [Open].
4 Double-click [Driver].
5 Double-click [Setup.exe].
• Deleting anything other than [USB Composite Device], [USB Audio Device] and
[Composite USB Device] may cause a malfunction of your computer.
x
For Windows XP
Log on as Administrator.
1
Check that your camcorder is connected to a computer.
2
Click [Start].
3
Right-click [My Computer], then click [Properties].
The [System Properties] screen appears.
Continued
,