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The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.
,
Contact your Sony dealer or local
authorized Sony service facility.
“Data error” appears on the TV screen
when playing a DATA CD.
,
The MP3 audio track you want to play is
broken.
,
The data is not MPEG 1 Audio Layer 3 data.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters of
the service
number
Cause and/or corrective
action
C 13
The disc is dirty.
,
Clean the disc with a soft
cloth (page 7).
C 31
The disc is not inserted
correctly.
,
Re-insert the disc
correctly.
E XX
(xx is a number)
To prevent a malfunction, the
player has performed the
self-diagnosis function.
,
Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
C:13:50
