Sony DR-BTN200 Help Manual Download Page 82

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Help Guide

Phone calls

The caller’s voice cannot be heard.

Check that both the headset and the BLUETOOTH smartphone or mobile

phone are turned on.

Check the connection between the headset and the BLUETOOTH smartphone

or mobile phone. Make a BLUETOOTH connection (HFP or HSP) again.

Check that output of the BLUETOOTH smartphone or mobile phone is set for

the headset.

Check that the volume of the headset is not set too low.

Turn up the volume on the BLUETOOTH smartphone or mobile phone if

necessary.

If you are listening to music using the headset, stop playback, press the

button and talk.

Low sound from the caller

Turn up the volume of the headset.

Turn up the volume on the BLUETOOTH smartphone or mobile phone if

necessary.

Top

Troubleshooting

Possible causes of symptoms

Summary of Contents for DR-BTN200

Page 13: ...ETOOTH connection Steps to BLUETOOTH function Pairing and connecting with a BLUETOOTH device Connecting with the paired device Indications of BLUETOOTH function Copyright 2013 Sony Corporation Search Top BLUETOOTH 13 ...

Page 14: ...Help Guide One touch connection NFC Compatible smartphones Preparation on the smartphone About NFC Easy Connect App Copyright 2013 Sony Corporation Search Top One touch connection NFC 14 ...

Page 15: ...ection Connecting with the smartphone by one touch functions Disconnecting the smartphone by one touch functions Switching the device by one touch functions Copyright 2013 Sony Corporation Search Top One touch connection NFC 15 ...

Page 20: ...ble causes of symptoms Table of contents for symptoms and possible causes Power and charging BLUETOOTH connection One touch connection NFC Music Phone calls Copyright 2013 Sony Corporation Search Top Troubleshooting 20 ...

Page 22: ...perations Reference Guide This includes information about using your wireless stereo headset safely and specifications of your wireless stereo headset For information about the customer support Web site access http www sony net About battery charging See Charging the headset on how to charge the battery Details Copyright 2013 Sony Corporation Search Top Getting Started Before First Use 22 ...

Page 23: ...nables hands free conversation from BLUETOOTH enabled mobile phone AAC Codec supported Plays music compressed in AAC format with high quality sound Enjoy basic remote control operation play stop etc of music player functions via BLUETOOTH connection Multi pairing and multi point connection supported Noise suppression and echo cancellation functions for superior conversation sound quality Easy USB ...

Page 24: ...Help Guide Location and function of parts Functions of buttons jacks and other parts on your wireless stereo headset are explained here Search Top Getting Started Features and location of parts 24 ...

Page 25: ...communication status of the headset VOL volume buttons The button has a tactile dot POWER button Built in antenna The BLUETOOTH antenna is built into the headset button Controls various call functions Jog switch Controls various functions when listening to music N mark Details Micro USB port Details Connect a computer to this port with the supplied micro USB cable to charge the 25 ...

Page 27: ... Windows Windows 8 Windows 8 Pro Windows 7 Home Basic Home Premium Professional Ultimate Windows Vista Service Pack 2 or later Home Basic Home Premium Business Ultimate Windows XP Service Pack 3 or later Home Edition Professional Media Center Edition 2004 Media Center Edition 2005 when using Macintosh Mac OS X version 10 3 or later Charging the headset 1 Open the cover of the micro USB port 2 Conn...

Page 28: ...ot used for a long time the indicator red may not light up when you connect the micro USB cable to charge the headset In this case do not disconnect the micro USB cable from the headset and wait until the indicator red lights up Tips If the micro USB cable is connected to a computer while the headset is turned on the headset will be turned off automatically To charge the headset from an AC outlet ...

Page 29: ...in its performance If the headset is not used for a long time it may take longer to charge the battery If the life of the built in rechargeable battery drops to half the normal length the battery should be replaced Consult your nearest Sony dealer for replacement of the rechargeable battery Avoid exposure to temperature extremes direct sunlight moisture sand dust or mechanical shock Never leave th...

Page 30: ...et is turned on the indicator red flashes You can check the remaining battery by the number of times the indicator red flashes The indicator red flashes immediately after the headset is turned on to indicate the remaining battery power Indicator red Status 3 times Full 2 times Mid 1 time Low needs to charge Note You cannot check the remaining battery during pairing operation When the battery is al...

Page 31: ... use such a device in a bag or pocket BLUETOOTH standard is an international standard supported by thousands of companies all over the world and employed by various companies worldwide Communication System and Compatible BLUETOOTH Profiles of the headset Profile is standardization of the function for each BLUETOOTH device specification The headset supports the following BLUETOOTH version and profi...

Page 32: ... that of the headset Even if the device has the same profile functions may vary depending on the specifications Due to the characteristic of BLUETOOTH wireless technology the sound played on the headset is slightly delayed from the sound played on the BLUETOOTH device during talking on the telephone or listening to the music Do not use the BLUETOOTH function on an airplane The radio waves may caus...

Page 33: ... music player Also you can make or receive a call by operating the headset Listening to music You can enjoy music wirelessly from a smartphone mobile phone or music player Details Talking on the phone You can make and receive a call with your hands free while leaving your smartphone or mobile phone in your bag or pocket Details Search Top BLUETOOTH BLUETOOTH 33 ...

Page 35: ... a call on a BLUETOOTH smartphone or mobile phone follow the steps below 1 Register pair a BLUETOOTH device smartphone mobile phone etc and the headset with each other 2 Operate the BLUETOOTH device to make a BLUETOOTH connection Search Top BLUETOOTH BLUETOOTH connection 35 ...

Page 36: ...ote Control Profile Controlling A V equipment pausing stopping starting playback etc HSP Headset Profile Talking on the phone Operating the phone HFP Hands free Profile Talking on the phone Operating the phone by hands free When you use a BLUETOOTH smartphone or mobile phone supported by both HFP Hands free Profile and HSP Headset Profile set it to HFP Notes To use the BLUETOOTH function the BLUET...

Page 37: ...s slightly delayed from the sound played on the BLUETOOTH device during talking on the telephone or listening to the music Do not use the BLUETOOTH function on an airplane The radio waves may cause malfunction of the airplane and result in hazardous accidents Copyright 2013 Sony Corporation 37 ...

Page 38: ...TOOTH device 1 Place the BLUETOOTH device within 1 meter 3 feet of the headset 2 Enter pairing mode on the headset Press and hold the POWER button for more than 7 seconds while the headset is turned off Search Top BLUETOOTH BLUETOOTH connection 38 ...

Page 39: ...Make sure that the indicator flashes blue and red alternately after you release the button 39 ...

Page 40: ...When the list of detected devices appears on the display of the BLUETOOTH device select DR BTN200 If DR BTN200 is not displayed repeat from step 1 If passkey input is required on the display of a BLUETOOTH device input 0000 A Passkey may be called a Passcode a PIN code a PIN number or a Password 4 Make the BLUETOOTH connection from the BLUETOOTH device Tips To pair with other BLUETOOTH devices rep...

Page 41: ...OTH device pairing cannot be done with the headset Once BLUETOOTH devices are paired there is no need for pairing again except in the following cases Pairing information is deleted after repair etc The headset is paired with 9 or more devices The headset can be paired with up to 8 devices if a new device is paired after 8 devices have been paired the device whose latest connection time is the olde...

Page 42: ...Help Guide Connecting with the paired device 1 Turn on the headset Press and hold the POWER button for about 2 seconds while the headset is turned off Search Top BLUETOOTH BLUETOOTH connection 42 ...

Page 43: ...43 ...

Page 44: ...ces 2 Make the BLUETOOTH connection from the BLUETOOTH device Tip If you have previously connected this BLUETOOTH device you can make an HFP HSP connection by pressing the button or an A2DP connection by pressing the button when the headset is turned on Copyright 2013 Sony Corporation 44 ...

Page 45: ...able Connecting Connected HFP HSP or A2DP Connected HFP HSP and A2DP Playing music or During a call Connected HFP HSP or A2DP Playing music or During a call Connected HFP HSP and A2DP Incoming call When the remaining battery power becomes low the indicator turns from blue to red except for pairing mode Copyright 2013 Sony Corporation Search Top BLUETOOTH BLUETOOTH connection 45 ...

Page 46: ...be achieved easily just by touching the relevant symbol or designated location on NFC compatible devices By using the NFC function the headset is turned on automatically and then paired and connected with a BLUETOOTH device Compatible smartphones Smartphones with the NFC function built in OS Android 2 3 3 or later excluding Android 3 x Copyright 2013 Sony Corporation Search Top One touch connectio...

Page 47: ...le Play and install it The App may not be available in some countries and or regions 1 Download and install the app NFC Easy Connect Access the following Web site https play google com store apps details id com sony easyconnect By the two dimensional code Use a two dimensional code reader app Search Top One touch connection NFC One touch connection NFC 47 ...

Page 48: ... smartphone Tip Depending on your smartphone you may not need to download NFC Easy Connect to connect the unit with your smartphone by one touch In that case the operation and specifications may be different from the description here For details refer to the manual supplied with your smartphone 48 ...

Page 50: ...id Phone available at Google Play Store To find out more about the functions search for NFC Easy Connect and download the free app The App may not be available in some countries and or regions Copyright 2013 Sony Corporation Search Top One touch connection NFC One touch connection NFC 50 ...

Page 51: ...TH connection 1 Set the NFC switch to ON on the headset 2 Start the app NFC Easy Connect on the smartphone Make sure that the application screen is displayed 3 Touch the headset with the smartphone Touch the smartphone on the N marked part of the headset Keep touching the headset with the smartphone until the smartphone vibrates Search Top One touch connection NFC One touch connection 51 ...

Page 52: ...hone for the designated location to be touched on the smartphone Note When the NFC switch is set to OFF you cannot make a connection You may set the switch to OFF to prevent the headset from turning on or connecting with other devices if you touch the headset with other device unintentionally 52 ...

Page 53: ...ever if you set the switch to OFF when the headset is connected with another device you can disconnect the headset from the device by touching the headset with the device Copyright 2013 Sony Corporation 53 ...

Page 54: ...ch functions You can disconnect the headset from the smartphone by touching the headset with it 1 Touch the headset with the smartphone Touch the smartphone on the N marked part of the headset Search Top One touch connection NFC One touch connection 54 ...

Page 56: ...nnected with the smartphone that touched on the headset most recently If you touch the smartphone that is connected with the headset on another NFC compatible BLUETOOTH headset or BLUETOOTH speaker the smartphone is disconnected from the headset and connected with the BLUETOOTH device touched Copyright 2013 Sony Corporation Search Top One touch connection NFC One touch connection 56 ...

Page 57: ...ntrol Profile enables you to enjoy basic remote control operation play stop etc of a BLUETOOTH device The headset supports SCMS T content protection You can enjoy music etc from a device such as a mobile phone or portable TV that supports SCMS T content protection 1 Connect the headset with a BLUETOOTH device 2 Wear the headset Extend the headband to adjust the length Put the unit with indication ...

Page 58: ...utput setting on the connected device After use 1 Terminate the BLUETOOTH connection by operating the BLUETOOTH device 2 Press and hold the POWER button for about 2 seconds The indicator blue goes off and the headset turns off Tip When you finish playing music the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device 58 ...

Page 60: ... it by the buttons on the headset The functions available may vary depending on the BLUETOOTH device Refer to the manual supplied with your BLUETOOTH device To adjust the volume Press the VOL button Buttons Function Press once during pause to start playback Search Top Music Listening to music 60 ...

Page 61: ...g playback to pause Rotate once to skip to the next previous song Rotate and hold to fast forward fast rewind a song Note If the communication condition is poor the BLUETOOTH device may react incorrectly to the operation on the headset Copyright 2013 Sony Corporation 61 ...

Page 62: ...HFP 1 Connect the headset with a BLUETOOTH smartphone or mobile phone 2 Use the buttons on your smartphone or mobile phone when making a call If no dial tone is heard via the headset switch the call device to the headset using your smartphone or mobile phone With an HFP connection you can do this by pressing the button on the headset for about 2 seconds Refer to the manual supplied with your smart...

Page 63: ...details of the operation When not talking you can call using the voice dial function by pressing the button You can call the last dialed number by pressing the button for about 2 seconds Note Some mobile phones may not dial the requested number due to an incompatible voice dial function Refer to the manual supplied with the mobile phone for details of the voice dial function 63 ...

Page 64: ...ing back the music the volume of a call does not change To end a call Press the button on the headset After use 1 Disconnect the BLUETOOTH connection using the smartphone or mobile phone 2 Press and hold the POWER button on the headset for about 2 seconds The indicator blue goes off and the headset turns off Related topic Pairing and connecting with a BLUETOOTH device Copyright 2013 Sony Corporati...

Page 65: ...llowing ways depending on your smartphone or mobile phone ring tone set on the headset ring tone set on the smartphone or mobile phone ring tone set on the smartphone or mobile phone only for a BLUETOOTH connection 1 Connect the headset with a BLUETOOTH device 2 Press the button on the headset Search Top Phone calls Phone calls 65 ...

Page 66: ...n on the headset for about 2 seconds or using your smartphone or mobile phone For details refer to the manual supplied with your smartphone or mobile phone To adjust the volume Press the VOL button Tips You cannot adjust the volume when not talking Volume for a call and listening to music can be adjusted independently Even if you change the volume while playing back the music the volume of a call ...

Page 67: ...headset After use 1 Disconnect the BLUETOOTH connection using the smartphone or mobile phone 2 Press and hold the POWER button on the headset for about 2 seconds The indicator blue goes off and the headset turns off Copyright 2013 Sony Corporation 67 ...

Page 68: ...o redial Voice dial active Press once to cancel voice dial Outgoing call Press once to cancel outgoing call Press for about 2 seconds to change call device between the headset and the smartphone or mobile phone Incoming call Press once to answer call Press for about 2 seconds to reject call During call Press once to finish call Press for about 2 seconds to change call device between the headset an...

Page 69: ...voice dial function Supported profile HSP Status button Outgoing call Press once to cancel outgoing call Incoming call Press once to answer call During call Press once to finish call Copyright 2013 Sony Corporation 69 ...

Page 70: ...nection is made automatically when you turn on the headset At the same time an A2DP connection may also be made automatically If this happens disconnect the headset from the smartphone or mobile phone once using the phone then connect the devices again by repeating the process from step 1 To call during playback 1 Operate the button during playback Details Or operate the smartphone or mobile phone...

Page 71: ...witch back to music playback Note When no ring tone is heard even if an incoming call arrives stop music playback When ringing press the button and talk To disconnect the call 1 Press the button on the headset to switch back to music playback Related topic Pairing and connecting with a BLUETOOTH device Copyright 2013 Sony Corporation 71 ...

Page 72: ... operation resets volume setting etc and deletes all pairing information 5 Look up information on the issue on the customer support Web site http www sony net 6 If the approaches listed above fail to resolve the issue consult your nearest Sony dealer Initializing the headset 1 If the headset is turned on press and hold the POWER button for about 2 seconds to turn off the headset 2 Press and hold t...

Page 74: ...topics show possible causes and remedies for symptoms See an appropriate topic according to your problem Power and charging BLUETOOTH connection One touch connection NFC Music Phone calls Copyright 2013 Sony Corporation Search Top Troubleshooting Possible causes of symptoms 74 ...

Page 75: ... mode Charging time is too long Check that the headset and the computer are directly connected not via a USB hub The headset cannot be recognized by a computer The micro USB cable is not connected properly to the USB port of the computer Connect the micro USB cable again Check that the headset and the computer are directly connected not via a USB hub A problem may have occurred with the connected ...

Page 76: ...76 ...

Page 77: ...TH connection is terminated Make the BLUETOOTH connection again Distorted sound Make sure that the headset is not receiving interference from a wireless LAN other 2 4 GHz wireless device or microwave oven The correspondence distance is short Sound skips If a device that generates electromagnetic radiation such as a wireless LAN other BLUETOOTH device s or a microwave oven is nearby move the headse...

Page 79: ... on the headset Depending on the smartphone or mobile phone you are using the NFC sensitivity may not be strong enough to connect the headset with just one touch In this case follow the procedure described in Pairing and connecting with a BLUETOOTH device Details You cannot make a one touch connection while charging the battery because the headset cannot be turned on Finish charging first and then...

Page 80: ...the BLUETOOTH connection to A2DP Advanced Audio Distribution Profile when HFP Hands free Profile or HSP Headset Profile is set If you have previously connected this BLUETOOTH device only an HFP HSP BLUETOOTH connection may be made when the headset is turned on If this happens select an A2DP BLUETOOTH connection Sound skips frequently during playback Reception condition of the headset may have beco...

Page 81: ...set can receive high bit rate music but sound skipping may occur depending on the usage environment The above operations may not reduce the sound skip depending on the usage environment To reset to the original setting turn off the headset once then turn it on again by pressing the POWER button for about 2 seconds while pressing the VOL button Copyright 2013 Sony Corporation 81 ...

Page 82: ...LUETOOTH smartphone or mobile phone is set for the headset Check that the volume of the headset is not set too low Turn up the volume on the BLUETOOTH smartphone or mobile phone if necessary If you are listening to music using the headset stop playback press the button and talk Low sound from the caller Turn up the volume of the headset Turn up the volume on the BLUETOOTH smartphone or mobile phon...

Page 83: ...es and in other countries Android is a trademark of Google Inc Microsoft Windows and Windows Vista are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Macintosh and Mac OS are trademarks of Apple Inc registered in the U S and other countries Other trademarks and trade names are those of their respective owners Copyright 2013 Sony Corporation...

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