Sony DDU1211 Series, User Manual, Page: 10 / 11

16 © 2001 - Sony Australia 17 © 2001 - Sony Australia
INSTALLING THE DRIVE
Connecting the IDE cable
Most PC systems can connect up to 4 devices on the IDE ports. Your PC should consist
of a “Primary IDE Bus” and a “Secondary IDE Bus” each of which can have two
devices connected to it - a “Master device” and a “Slave device” Refer Figure 2
In most PC systems, the hard disk drive is set as the “Master Device” on the “Primary
IDE Bus”, this should not be altered.
It is recommended that you connect the DVD-ROM drive as the “Master Device” on
the “Secondary IDE Bus”.
The DVD-ROM drive can also be set as the “Slave Device” on either bus if both of
the “Master Device” possibilities have been taken by other devices, however on some
systems this may reduce playback performance of DVD movies.
For optimum DVD movie playback it is recommended that the drive be set as the
“Master Device”. The “Master device” will always receive CPU priority.
Secondary IDE Bus
Primary IDE Bus
PC Mother Board
Device 1
(Slave)
Device 1
(Slave)
Hard Disk
(Master)
DVD
(Master)
Figure 2
TROUBLE-SHOOTING
If you experience any trouble during installation or normal use of your DVD-ROM
drive, please refer to the following information.
You will find further information on our support web site:
http://www.sony.com.au/support/itp
Symptoms Action
Appears to have no power. Check DC power cable connection.
DVD drive not recognised by system. Check IDE interface connections.
Check the MASTER/SLAVE settings of
all devices.
The disc tray will not open . Disable the “lock eject” feature software
of the operating system.
Shut power down and use emergency
eject hole to eject disc.
Cannot read data on discs. Check the surface of CD media, always
keep it clean and free from scratches.
Check the quality of CD media.
Check if other discs or music CD’s
are reading OK.
Is Disc inserted upside down?
Could disc be a UDF formatted
disc? Check if a UDF reader is installed.
No sound. Check sound cable connections.
Check the volume settings of the drive
and operating system volume controls.
Are speakers turned on?
Cannot play DVD movie Check if the DVD Player software and/or
hardware is installed.
Check minimum speed of CPU, sufficient
memory and HDD are used.
Make sure the region code of the disc
and / or drive are set correct.