Images exported from a computer cannot be viewed on
this product.
Use PlayMemories Home to copy images that are stored on a computer onto a memory
card inserted into this product and view them on this product.
[239] Troubleshooting
Troubleshooting
Memory cards
Formatted the memory card by mistake.
All the data on the memory card is deleted by formatting. You cannot restore the data.
[240] Troubleshooting
Troubleshooting
Printing
Images are printed with both edges cut off.
Depending on your printer, the left, right, top, and bottom edges of the image may be cut
off. Especially when you print an image shot with [
Aspect Ratio] set to [16:9], the
lateral end of the image may be cut off.
When printing images using your printer, cancel the trimming or borderless settings of the
printer. Consult the printer manufacturer as to whether the printer provides these
functions or not.
When you print images at a shop, ask the shop whether they can print the images without
cutting off both edges.
[241] Troubleshooting
Troubleshooting
Printing
You cannot print images with the date.
If you set [
Write Date] to [On], you can print still images with the date. Note that you
cannot delete the date from the image on the camera.
If you want to print images with the date, use [Print Setting] under [Specify Printing].
You can print images with the date superimposed if the printer or the software can
recognize Exif information. For compatibility with Exif information, consult the
