Sony Cyber-shot DSC-W810 Help Manual Download

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Digital Still Camera

DSC-W810

Cannot copy stored data in internal memory to a memory card

The memory card is full. Copy to a memory card with sufficient capacity.

Notes on use

4-488-040-11(1)

Help Guide

Troubleshooting

216

Summary of Contents for Cyber-shot DSC-W810

Page 1: ... when you have any questions on how to use the camera Before Use Confirming the operation method Shooting Useful shooting functions Viewing Changing settings Using with your computer Precautions About this camera Help Guide How to use Troubleshooting ...

Page 2: ...ave problems Troubleshooting Warning indicators and messages Situations this camera has difficulty handling How to use Troubleshooting Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation List of Topics ...

Page 3: ...n 72 Using MENU items Shooting 73 Using MENU items Viewing 74 Changing camera settings 75 Shooting 3 Shooting images 26 Shooting still images 76 Shooting movies 78 Selecting the shooting mode based on the subject 27 Still Shooting Scene 79 Intelligent Auto 80 Scene Recognition 81 Program Auto 82 Shooting panoramic images 83 Scene Selection 86 Party 87 Useful shooting functions 4 Zoom 28 Zoom 88 Di...

Page 4: ...110 Extracted Color 111 Smile Shutter 112 Smile Detection Sensitivity 114 Face Detection 115 Soft Skin Effect 116 Red Eye Reduction 117 SteadyShot 118 Write Date 120 Grid Line 121 Viewing 5 Viewing still images 34 Viewing still images 122 Playback zoom 123 Image Index 124 Easy Mode 125 Deleting images 35 Deleting images 126 Viewing movies 36 Viewing movies 127 Viewing panorama images 37 Playing ba...

Page 5: ...nect Setting 145 USB Power Supply 146 LUN Setting 147 Eye Fi 148 Power Save 150 Format 151 Create REC Folder 152 Change REC Folder 153 Delete REC Folder 154 Copy 155 File Number 156 Area Setting 157 Date Time Setting 158 Using with your computer 7 Recommended computer environment 43 Recommended computer environment 159 Using the software 44 PlayMemories Home 160 Installing PlayMemories Home 161 So...

Page 6: ...demarks 181 If you have problems 9 If you have problems 52 If you have problems 182 Troubleshooting 10 Battery pack and power 53 Cannot insert the battery pack into the camera 183 Cannot turn on the camera 184 Power turns off suddenly 185 Remaining charge indicator is incorrect 186 Charge lamp of the camera flashes while charging the battery 187 Battery is not charged even if the Charge lamp turns...

Page 7: ...ize the camera 209 Cannot import images 210 Image and sound are interrupted by noise when you view a movie on a computer 211 Images once exported to a computer cannot be viewed on the camera 212 Memory card 58 You have formatted a memory card by mistake 213 Images are recorded on internal memory even when a memory card is inserted into the camera 214 Internal memory 59 Cannot play back or record i...

Page 8: ... and messages 62 Messages 225 Situations this camera has difficulty handling 12 Situations this camera has difficulty handling 63 Situations this camera has difficulty handling 228 How to use 13 Troubleshooting 17 TOC 6 ...

Page 9: ...till Camera DSC W810 Before Use Names of parts List of icons displayed on the screen Using the strap Using the internal memory Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 1 ...

Page 11: ...Digital Still Camera DSC W810 Shooting Shooting images Selecting the shooting mode based on the subject Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 3 ...

Page 12: ...till Camera DSC W810 Useful shooting functions Zoom Using the flash Selecting image size Adjusting the focus Advanced shooting Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 4 ...

Page 13: ...wing Viewing still images Deleting images Viewing movies Viewing panorama images Printing still images Useful viewing functions Viewing images on a TV Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 5 ...

Page 15: ... Camera DSC W810 Using with your computer Recommended computer environment Using the software Connecting the camera to the computer Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 7 ...

Page 16: ...tions About this camera Precautions On cleaning Number of still images and recordable time of movies Using the camera abroad About this camera Trademarks Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 8 ...

Page 18: ...10 Troubleshooting Battery pack and power Shooting still images movies Viewing images Computers Memory card Internal memory Printing Others Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 10 ...

Page 19: ...Digital Still Camera DSC W810 Warning indicators and messages Warning indicators and messages Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 11 ...

Page 20: ...l Still Camera DSC W810 Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 12 ...

Page 21: ...onfirming the operation method Confirming the operation method Using the control button Using MENU items Shooting Using MENU items Viewing Changing camera settings Shooting Shooting images Shooting still images Shooting movies Selecting the shooting mode based on the subject Still Shooting Scene Intelligent Auto Scene Recognition Program Auto Shooting panoramic images Scene Selection Party Useful ...

Page 22: ... Easy Mode Shooting Direction in Sweep Panorama AF Illuminator Exposure Compensation Metering Mode Cont Shooting Settings Self Timer DRO ISO White Balance Picture Effect Color hue Extracted Color Smile Shutter Smile Detection Sensitivity Face Detection Soft Skin Effect Red Eye Reduction SteadyShot Write Date Grid Line Viewing Viewing still images Viewing still images Playback zoom Image Index Easy...

Page 23: ...ect Viewing images on a TV Viewing an image on a Standard Definition SD TV Changing settings Setup menu Disp Resolution Beep Volume Monitor Brightness Language Setting Initialize Function Guide Display Setting Video Out USB Connect Setting USB Power Supply LUN Setting Eye Fi Power Save Format Create REC Folder Change REC Folder Delete REC Folder Copy File Number Area Setting Date Time Setting Usin...

Page 24: ...ra from the computer Precautions About this camera Precautions Precautions Backup of various settings date and time Battery pack Notes on charging the battery pack Memory card On cleaning On cleaning Number of still images and recordable time of movies Number of still images Recordable time of movies Using the camera abroad Using the camera abroad On TV color systems About this camera License Trad...

Page 25: ...oes not work Cannot select the Face Detection function Flash does not work Fuzzy white circular spots appear in images shot using flash Close up shoot function Macro does not work Date and time are not displayed on the screen F value and shutter speed flash when you press and hold the shutter button halfway down Image colors are not correct White or purple streaks appear in bright areas of the sub...

Page 26: ... memory Cannot copy stored data in internal memory to a memory card Cannot copy memory card data or computer data to internal memory Printing Images are printed with both edges cut off Cannot print images with date Others The lens gets fogged Camera turns off with the lens portion extended Camera becomes warm when you use it for a long time Clock Set screen appears when you turn on the camera Date...

Page 27: ...tphone or tablet Basic operation has been confirmed on the standard browser for the noted devices running the following operating systems Android 2 3 or later Xperia series Walkman running Android iOS 4 or later iPhone iPod touch iPad JavaScript JavaScript is used with this content for viewing convenience If JavaScript is disabled in your web browser settings the content may not operate properly o...

Page 28: ... may use cookies web beacons or similar technologies to make statistical analysis of customers usage of this content while preserving anonymity Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 20 ...

Page 30: ...Digital Still Camera DSC W810 List of icons displayed on the screen List of icons displayed on the screen Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 22 ...

Page 31: ... Using the strap Using the wrist strap Attaches the strap and place your hand through the loop to prevent the camera from damage by being dropped Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 23 ...

Page 32: ... Still Camera DSC W810 Using the internal memory Using internal memory The camera has approximately 29 MB of internal memory Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 24 ...

Page 33: ... can select various shooting functions easily from the MENU button Using MENU items Viewing You can select various viewing functions easily from the MENU button Changing camera settings You can change settings on the Settings screen Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 25 ...

Page 35: ...Recognition operates in Intelligent Auto mode Program Auto You can shoot with exposure adjusted automatically both shutter speed and aperture value Shooting panoramic images You can create a panoramic image from composite images Scene Selection You can shoot with preset settings according to the scene Party You can shoot the tone of people s skin to look smoother creating a bright and vivid ambien...

Page 36: ...om Zoom You can enlarge the image when shooting The camera s optical zoom function can enlarge images up to 6 Digital Zoom Selects digital zoom mode Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 28 ...

Page 37: ...Camera DSC W810 Using the flash Flash When shooting in low light or backlit conditions you can brighten the subject by using flash Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 29 ...

Page 38: ...ke an image Image size when shooting Sweep Panorama Sets the image size of Sweep Panorama The image size varies depending on the panorama shooting direction Image size when shooting movies The larger the size of the movie image the higher the image quality Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 30 ...

Page 39: ...the focus method Use the menu when it is difficult to get proper focus in auto focus mode TRACKING FOCUS Tracks the subject and adjusts focus automatically even when the subject is moving Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 31 ...

Page 40: ...0 EV Metering Mode Selects the metering mode that sets which part of the subject to measure to determine exposure Cont Shooting Settings You can select Single Shooting or Continuous Shooting as the shooting mode Self Timer You can shoot with a 10 second or 2 second delay using the self timer DRO Analyzes the shooting scene and automatically corrects brightness and contrast to improve image quality...

Page 41: ...tection function is used the camera detects the faces of your subjects and adjusts the focus flash exposure white balance and red eye reduction settings automatically Soft Skin Effect When the Face Detection function is activated sets whether to use Soft Skin Effect and the effect level Red Eye Reduction The flash strobes two or more times before shooting to reduce the red eye phenomenon when usin...

Page 42: ...ge the image being played back Image Index When you play back images you can display multiple images at the same time Easy Mode When viewing still images in Easy Mode the playback screen text becomes larger and the indicators become easier to see Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 34 ...

Page 43: ...Digital Still Camera DSC W810 Deleting images Deleting images You can select and delete unwanted images Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 35 ...

Page 45: ...amera DSC W810 Viewing panorama images Playing back panoramic images You can view an entire panoramic image with automatic scrolling Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 37 ...

Page 46: ...Print Order Format is a function that you can specify the images of the memory card that you want to print out later Printing still images You can print still images using the following methods Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 38 ...

Page 47: ...e image look better for example retouching for smoother skin larger eyes or whiter teeth Rotate A still image can be rotated Use this to display a horizontal orientation image in vertical orientation Protect You can protect recorded images against accidental erasure Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 39 ...

Page 48: ...ewing an image on a Standard Definition SD TV You can view images recorded on the camera in standard picture quality by connecting the camera to a Standard Definition SD TV Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 40 ...

Page 49: ...elects the language to be used in menu items warnings and messages Initialize Initializes settings to the default setting Function Guide You can select whether or not the function guide is displayed when you operate the camera Display Setting Sets the display setting mode Video Out Sets the video signal output according to the TV color system of the connected video equipment The TV color systems d...

Page 50: ...n goes dark and the time until the camera turns off Format Formats the memory card Create REC Folder Creates a folder in a memory card for recording images Change REC Folder Changes the folder in the memory card that is currently used for recording images Delete REC Folder Deletes a folder for recording images in a memory card Copy Copies all images in the internal memory to a memory card File Num...

Page 52: ...Digital Still Camera DSC W810 Using the software PlayMemories Home Installing PlayMemories Home Software for Mac Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 44 ...

Page 53: ... the camera to the computer Importing images to a computer PlayMemories Home allows you to easily import images Disconnecting the camera from the computer Disconnects the camera from the computer Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 45 ...

Page 54: ...a DSC W810 Precautions Precautions Backup of various settings date and time Battery pack Notes on charging the battery pack Memory card Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 46 ...

Page 56: ... Still Camera DSC W810 Number of still images and recordable time of movies Number of still images Recordable time of movies Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 48 ...

Page 57: ...Digital Still Camera DSC W810 Using the camera abroad Using the camera abroad On TV color systems Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 49 ...

Page 60: ...amera DSC W810 If you have problems If you have problems If you experience trouble with the camera try the following solutions Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 52 ...

Page 61: ... on the camera Power turns off suddenly Remaining charge indicator is incorrect Charge lamp of the camera flashes while charging the battery Battery is not charged even if the Charge lamp turns off and charging is finished Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 53 ...

Page 62: ... flash Close up shoot function Macro does not work Date and time are not displayed on the screen F value and shutter speed flash when you press and hold the shutter button halfway down Image colors are not correct White or purple streaks appear in bright areas of the subject or the whole screen of the image becomes reddish Noise appears in the image when you view the screen in a dark place Eyes of...

Page 64: ...l Camera DSC W810 Viewing images Cannot play back images Date and time are not displayed Cannot display images in index mode Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 56 ...

Page 65: ...nize the camera Cannot import images Image and sound are interrupted by noise when you view a movie on a computer Images once exported to a computer cannot be viewed on the camera Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 57 ...

Page 66: ...mory card You have formatted a memory card by mistake Images are recorded on internal memory even when a memory card is inserted into the camera Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 58 ...

Page 67: ... back or record images using internal memory Cannot copy stored data in internal memory to a memory card Cannot copy memory card data or computer data to internal memory Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 59 ...

Page 68: ...Digital Still Camera DSC W810 Printing Images are printed with both edges cut off Cannot print images with date Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 60 ...

Page 69: ...ra turns off with the lens portion extended Camera becomes warm when you use it for a long time Clock Set screen appears when you turn on the camera Date or time is incorrect Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 61 ...

Page 71: ...l Still Camera DSC W810 Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 63 ...

Page 72: ...ll Camera DSC W810 Names of parts 1 Shutter button 2 Flash 3 Lens 4 ON OFF Power button 5 Self timer lamp Smile Shutter lamp AF illuminator 6 W T Zoom button 7 LCD screen 8 Control button Help Guide How to use 64 ...

Page 73: ...acle Use a tripod with a screw less than 5 5 mm 7 32 inches long Otherwise you cannot firmly secure the camera and damage to the camera may occur 16 Battery Memory card cover 17 Battery insertion slot 18 Access lamp 19 Memory card slot 20 Battery eject lever Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 65 ...

Page 74: ...W810 List of icons displayed on the screen List of shooting mode icons List of viewing mode icons 1 Battery charge remaining Low battery warning Image size Panorama image size Movie size Picture Effect Help Guide How to use 66 ...

Page 75: ...tion icon White Balance Metering Mode Vibration warning Color hue Extracted Color DRO Cont Shooting Settings Soft Skin Effect Smile Detection Sensitivity indicator Zoom scaling 2 Tracking focus AE AF lock ISO400 ISO number NR slow shutter 125 67 ...

Page 76: ...r 2014 1 1 9 30 AM Recorded date time of the playback image 3 Recording folder Playback folder 96 Number of recordable images 100Min Recordable time Recording media Playback media Memory card internal memory Eye Fi Mode display AF Illuminator Flash mode Red eye reduction Flash charging 12 12 Image number Number of images recorded in selected date range folder Changing folder 4 Self timer 68 ...

Page 77: ...base file error Destination Overheating warning AF range finder frame Spot metering cross hairs Protect Print order DPOF 2 0 Playback zoom Playback Playback bar 0 00 12 Counter Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 69 ...

Page 78: ...DSC W810 Using the wrist strap Attaches the strap and place your hand through the loop to prevent the camera from damage by being dropped Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 70 ...

Page 79: ...k Menu Settings etc Various functions can be performed on images in internal memory On image data stored in internal memory We recommend that you copy back up data using one of the following methods To copy back up data on a hard disk of your computer Without a memory card inserted in the camera import the images into a computer To copy back up data on a memory card Prepare a memory card with suff...

Page 80: ...n toward each icon to enter the setup screen for each function Moving the selection frame on the MENU screen etc Press the up down right left side of the control button to move the selection frame Selecting an image to be played back Press the right or left side of the control button to play back the next previous image Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to ...

Page 81: ...m the MENU button 1 Press the ON OFF Power button and set the camera to shooting mode 2 Press the MENU button to display the Menu screen 3 Select the desired menu item with on the control button 4 Press on the control button Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 73 ...

Page 82: ...m the MENU button 1 Press Playback on the control button to switch to playback mode 2 Press the MENU button to display the Menu screen 3 Select the desired menu item with on the control button 4 Press on the control button Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 74 ...

Page 83: ...splay the setup screen 3 Select the desired category by using then press to display the setup screen 4 Select the desired setting then press Note Shooting Settings appears only when settings have been entered from shooting mode Memory Card Tool appears only when a memory card is inserted in the camera while Internal Memory Tool appears only when a memory card is not inserted Notes on use Help Guid...

Page 84: ...be automatically set for some shooting conditions 4 Press the shutter button fully down Do not put your fingers on the flash or lens when shooting Hint When the camera cannot focus automatically the focus indicator flashes and the beep does not sound Either recompose the shot or change the focus setting Focusing may be difficult in the following situations It is dark and the subject is distant Con...

Page 86: ...unction operates while shooting a movie For details on the continuous shooting see Recordable time of movies When shooting stops you can press the MOVIE button again to restart shooting Depending on the temperature when shooting recording may automatically stop to protect the camera Related Topic Zoom Viewing movies Recordable time of movies Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporat...

Page 87: ... you can select various settings using the menu Picture Effect You can shoot a still image with original texture according to the desired effect Scene Selection You can shoot with preset settings according to the scene Party You can shoot the tone of people s skin to look smoother creating a bright and vivid ambience SteadyShot You can shoot beautifully with reduced blur Related Topic Intelligent ...

Page 88: ...ages with settings adjusted automatically 1 MENU Shooting Mode Still Shooting Scene Intelligent Auto on the control button 2 Shoot with the shutter button Related Topic Scene Recognition Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 80 ...

Page 89: ...er the camera recognizes a scene or condition If the camera recognizes a scene icons and guides such as Portrait Infant Night Portrait Night Scene Backlight Portrait Backlight Landscape Macro Spotlight or Low Light are displayed on the first line If the camera recognizes a condition icons such as Tripod or Move are displayed on the second line The camera may recognize both the scene and condition ...

Page 90: ...cally both shutter speed and aperture value Also you can select various settings using the menu 1 MENU Shooting Mode Still Shooting Scene Program Auto on the control button 2 Shoot with the shutter button Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 82 ...

Page 91: ... the end of the subject to be shot and press the shutter button fully 3 Pan the camera to the end of the guide A following the indicator on the screen Tips for shooting a panoramic image Pan the camera in an arc at a constant velocity in the direction indicated on the screen Subjects at rest are more suited for panoramic shots than moving subjects Radius as short as possible Help Guide How to use ...

Page 92: ...ly when played on the camera Press MENU Shooting Direction select Right or Left Up and Down cannot be selected for Shooting Direction when shooting 360 degree panoramic images The image actually recorded may not cover 360 degrees depending on the subject or the way it is shot Note If you cannot pan the camera across the entire subject within the given time a gray area occurs in the composite image...

Page 93: ...uch camera shake Related Topic Image size when shooting Sweep Panorama Shooting Direction in Sweep Panorama Playing back panoramic images Picture Effect Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 85 ...

Page 94: ... background without compromising atmosphere Night Scene You can shoot night scenes at far distance without losing the dark atmosphere of the surroundings High Sensitivity You can shoot images without a flash under low light conditions reducing blur Gourmet You can shoot food arrangements in delicious and bright colors Pet You can shoot images of your pet with the best settings Beach You can shoot ...

Page 95: ...k smoother creating a bright and vivid ambience 1 MENU Shooting Mode Still Shooting Scene Party on the control button 2 Shoot with the shutter button Note The image size is limited to a maximum of 5M Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 87 ...

Page 96: ...the W T zoom button Press the T button to zoom in and the W button to zoom out Note Zoom is locked to the W side in Sweep Panorama mode The operating sound of the lens is recorded when the zoom function operates while shooting a movie Related Topic Digital Zoom Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 88 ...

Page 97: ... zoom 6 However note that image quality deteriorates when the optical zoom scale is exceeded Precision digital zoom Off Does not use digital zoom Note Digital Zoom is not available in the following situations In Sweep Panorama When the Smile Shutter function is activated When Self Timer is set to Self portrait One Person or Self portrait Two People Smart zoom is not available when you record movie...

Page 98: ...The shutter speed is slow in a dark place to clearly shoot background that is out of flash light Off Flashes does not operate When White circular spots appears in flash photos These spots are caused by particles dust pollen etc floating close to the lens When they are accentuated by the camera s flash they appear as white circular spots How can the White circular spots be reduced Light the room an...

Page 99: ...l Image Size is set to 5M automatically When shooting with flash and zoom is set to W the shadow of the lens may appear on the screen depending on shooting conditions If this happens set the zoom to T and shoot with flash again Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 91 ...

Page 100: ...fault setting For prints up to A3 size 3648 2736 For prints up to A3 size 2592 1944 For prints from 10 15 cm up to A4 size 640 480 For e mail attachments 5152 2896 For viewing on a high definition TV and printing up to A3 size 1920 1080 For viewing on a high definition TV Note When you print still images recorded at a 16 9 aspect ratio or panorama images both edges may be cut off Image size in Eas...

Page 101: ...e desired size Standard Default setting Horizontal 4912 1080 Vertical 3424 1920 Shoots images using standard size Wide Horizontal 7152 1080 Vertical 4912 1920 Shoots images using wide size 360 Horizontal 11520 1080 Shoots 360 degree images Related Topic Shooting panoramic images Shooting Direction in Sweep Panorama Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 9...

Page 102: ...orded in AVI Motion JPEG Approx 30fps format 1 MENU Movie Size desired size Movie size and usage guidelines 1280 720 Default setting For viewing on a high definition TV VGA 640 480 For viewing on a TV screen QVGA 320 240 For sending as an e mail attachment Related Topic Shooting movies Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 94 ...

Page 103: ... the Face Detection function is active AF operates with priority on faces Center AF Focuses on a subject in the center of the finder frame automatically Using the AF lock function together you can compose the image the way you want Hold the camera steady so as not to misalign the subject and the AF range finder frame Note When you use Digital Zoom or AF Illuminator the AF range finder frame is dis...

Page 104: ...er A and press the shutter button halfway to focus on the subject AF lock 2 When the AE AF lock indicator B stops flashing and remains on return to the fully composed shot and press the shutter button fully down Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 96 ...

Page 105: ...image Tracking a face If you use the tracking focus function while the Face Detection function is activated you can select a face to be given priority and register that face with the camera Note You cannot use tracking focus in the following situations Zoom functions other than optical zoom Tracking focus will automatically be canceled when the subject disappears from the screen or has failed to b...

Page 106: ... faster because the screen brightness increases automatically Scene Recognition Scene Recognition operates in Easy Mode This function lets the camera automatically recognize the shooting conditions and shoot an image Shooting functions available in Easy Mode Shooting Still Image Size MENU Still Image Size on the control button desired mode Select between Large or Small size Self Timer on the contr...

Page 108: ...e 1 MENU Shooting Direction desired direction Right Default setting Pan from left to right Left Pan from right to left Up Pan from down to up Down Pan from up to down Note Up and Down cannot be selected when Image Size is set to 360 Related Topic Shooting panoramic images Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 100 ...

Page 109: ...AF illuminator light reaches the subject regardless of whether light fails to reach the center of the subject You cannot use the AF illuminator in the following situations In movie mode In Sweep Panorama When Landscape Night Scene or Pet mode is selected in Scene Selection When Self Timer is set to Self portrait One Person or Self portrait Two People When you use the AF illuminator the normal AF r...

Page 110: ... Overexposure too much light B Correct exposure C Underexposure too little light When the image shot is overexposed adjust Exposure Compensation to the minus side When the image shot is underexposed adjust Exposure Compensation to the plus side Note If you shoot a subject in extremely bright or dark conditions or when you use flash exposure adjustment may not be effective Notes on use 4 488 040 11...

Page 111: ...lanced exposure Multi pattern metering Center Measures the center of the image and determines exposure based on the brightness of the subject there Center weighted metering Spot Align the spot metering cross hairs A on the subject to meter one part of the subject Spot metering This function is useful when the subject is backlit or when there is strong contrast between the subject and background No...

Page 112: ...cond when you continue to hold down the shutter button Note Flash is set to Off When recording with the self timer a series of up to 5 images is recorded The recording interval becomes longer depending on the setting for the image size Focus White Balance and Exposure Compensation are adjusted for the first image and these settings are also used for other images When internal memory or a memory ca...

Page 113: ...mer When the camera detects the specified number of faces a beep sounds and the shutter operates 2 seconds later Tips for preventing blur If your hands or body move while holding the camera and pressing the shutter button Camera shake occurs Camera shake occurs frequently under low light or slow shutter speed conditions such as those encountered in Night Portrait or Night Scene mode To reduce came...

Page 114: ...l Shooting Scene Program Auto DRO desired mode Off Does not adjust DRO Standard Default setting Adjusts brightness and contrast of images automatically DRO plus Adjusts image brightness and contrast automatically and strongly Note Depending on shooting conditions it may not be possible to obtain correction effects Only ISOAUTO or values from ISO 100 to ISO 800 can be set for the ISO value when DRO...

Page 115: ...er Adjusting ISO Sensitivity Recommended Exposure Index ISO sensitivity is a speed rating for recording media that incorporates an image sensor that receives light Even when the exposure is the same images differ depending on the ISO sensitivity High ISO sensitivity Records a bright image even in dark locations while increasing shutter speed to reduce blur However the image tends to be noisy Low I...

Page 116: ...a shady location Fluorescent White Balance 1 Adjusts for white fluorescent lighting Fluorescent White Balance 2 Adjusts for natural white fluorescent lighting Fluorescent White Balance 3 Adjusts for daylight fluorescent lighting Incandescent Adjusts for places under incandescent lamp or under bright lighting such as in a photo studio Flash Adjusts for flash conditions Note When shooting with a fla...

Page 117: ... shot with a toy camera You can change color hue using MENU Color hue Pop Color You can shoot a pop art like colorful image with emphasis on color tone Partial Color You can shoot an image that makes a strong impression by leaving a specified color on portions of a monochrome image You can select the color to extract using MENU Extracted Color Soft High key You can shoot soft clear images with an ...

Page 118: ...h hue and darkens the surroundings Warm hue Adds a warm reddish hue and darkens the surroundings Green hue Adds a green filter like hue and darkens the surroundings Magenta hue Adds a magenta filter like hue and darkens the surroundings Note It is recommended that you shoot a test image in advance for some subjects Related Topic Picture Effect Notes on use 4 488 040 11 1 Copyright 2013 Sony Corpor...

Page 119: ...Extracted Color desired mode Red Default setting Extracts red only Green Extracts green only Blue Extracts blue only Yellow Extracts yellow only Note Images may not retain the selected color depending on the subject Related Topic Picture Effect Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 111 ...

Page 120: ...efault setting Does not use the Smile Shutter function On Uses the Smile Shutter function Tips for better capturing of smiles 1 Do not cover the eyes with bangs Do not obscure the face by hat mask sunglasses etc 2 Try to orient the face in front of the camera and be as level as possible Keep eyes narrowed 3 Give a clear smile with an open mouth The smile is easier to detect when teeth are showing ...

Page 121: ...g using the Smile Shutter ends automatically when either the memory card or internal memory becomes full Smiles may not be detected correctly depending on the conditions You cannot use the digital zoom function Related Topic Smile Detection Sensitivity Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 113 ...

Page 122: ...les 1 MENU Smile Detection Sensitivity desired mode Big Smile Normal Smile Default setting Slight Smile Detects a big normal or slight smile Note Smiles may not be detected correctly depending on the conditions Related Topic Smile Shutter Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 114 ...

Page 123: ...ocus on Note Off is not available when Self Timer is set to Self portrait One Person or Self portrait Two People You can select Face Detection only when the focus mode is set to Multi AF and the metering mode is set to Multi The Face Detection function does not operate when you use the digital zoom Up to eight faces of your subjects can be detected During Smile Shutter shooting Face Detection is a...

Page 124: ...ect and the effect level 1 MENU Soft Skin Effect desired mode Off Default setting Does not use Soft Skin Effect Low Mid High Adds light moderate or strong Soft Skin Effect Note The Soft Skin Effect may not be visible depending on the subject Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 116 ...

Page 125: ...e phenomenon Other ways to reduce red eye Select High Sensitivity mode in Scene Selection The flash is set to Off automatically Note To avoid blurring of images hold the camera firmly until the shutter is released It usually takes a second until the shutter is released and also be sure not to allow the subject to move during this period Red Eye Reduction may not produce the desired effects It depe...

Page 126: ...hile you hold the camera and press the shutter button and the entire screen is blurred Use a tripod or place the camera on a flat surface to hold the camera steady If tracking focus is activated the camera focuses with priority on the subject to be tracked Subject blur Even though the camera is steady the subject moves during the exposure so the subject is shot blurred when the shutter button is p...

Page 128: ... images the mark will disappear Off Default setting Does not record a shooting date Note You cannot record dates in the following situations In movie mode When shooting panoramic images In burst shooting mode In Easy Mode If you shot images with the date once you cannot delete the date from the images later Dates are doubly printed if you set the camera to superimpose the dates when printing The r...

Page 129: ...rizontal vertical position 1 Set the camera to shooting mode 2 MENU Settings Shooting Settings Grid Line desired mode On Displays grid lines The grid lines are not recorded Off Default setting Does not display grid lines Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 121 ...

Page 130: ...g images taken with a different camera If the camera detects images not registered in the Image Database File on the memory card a registration screen with the message Files found which were not recognized Import files will be displayed To view unregistered images register them by selecting OK Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 122 ...

Page 131: ...ton during still image playback 3 Adjust the position using on the control button The frame in the lower left of the image shows which part of the total image is being displayed 4 Change the zoom scale with the W T zoom button Press the T button to zoom in W button to zoom out Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 123 ...

Page 132: ...back mode 2 Press the W button to display the image index screen Press the button again to display an index screen with more images Displaying images of the desired folder Select the left side bar with the control button then select the desired folder with Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 124 ...

Page 133: ...ode MENU Exit Easy Mode Viewing functions available in Easy Mode In Easy Mode only the deletion function is available Delete You can delete the currently displayed image MENU You can delete the currently displayed image with 1 image and delete all images in the selected date range or internal memory if selected with All Select Exit Easy Mode OK to exit Easy Mode Notes on use 4 488 040 11 1 Copyrig...

Page 134: ...cel the selection press again to cancel the mark 2 MENU OK This Image Deletes the image in single image mode Cancel Cancels the deletion Hint You can switch between index and single image mode when selecting images Press the T button of the W T zoom button in index mode to return to single image mode and press the W button in single image mode to return to index mode Note In Easy mode you can sele...

Page 135: ...he control button 2 Press to play back Action during movie playback Pause Play Fast forward Fast rewind Note You may not be able to play back some movies shot using other cameras You can adjust the playback volume in MENU Settings Main Settings Volume Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 127 ...

Page 136: ...y back A Shows the displayed area of the whole panorama image To pause the playback press again Scroll with Return to the full view by the W Zoom button Note A panoramic image recorded using another camera may appear in an image size different from the original one or may not be played back correctly with scrolling Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 1...

Page 137: ...iple images to be printed 1 After step 2 select an image to be printed then press To cancel the selection press again to cancel the mark 2 MENU OK Note The Print order mark cannot be added to the following images Movies Images in internal memory You can add a Print order mark to a maximum 999 images Clearing the DPOF mark Select the image to clear the DPOF registration then press on the control bu...

Page 138: ...ries Home Help Guide Printing at a shop You can take a memory card to a photo printing service shop As long as the shop supports photo printing services conforming to DPOF you can make a Print order mark on images in advance in playback mode so that you do not have to reselect them when you print them out at the shop Before you take image data to a shop always copy back up your data Note When you ...

Page 139: ... 1 Select the desired base skin color using and then press 2 Increase or decrease color using Skin Smoothing Retouches the image to remove age spots and wrinkles from skin Increase or decrease the effect using Shine Removal Retouches the image to suppress the oily skin look Increase or decrease the effect using Eye Widening Retouches the image to enlarge eyes Increase or decrease the effect using ...

Page 140: ...effect then select another face to apply that effect The cosmetic effect may not produce a satisfactory result in the case of some images Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 132 ...

Page 141: ...te on the control button 3 Press on the control button Note You cannot rotate the following images Movies Protected still images You may not be able to rotate images shot with other cameras When viewing images on a computer the image rotation information may not be reflected depending on the software Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 133 ...

Page 142: ... mode Multiple Images You can select and protect multiple images 1 After step 2 select an image to be protected then press To cancel the selection press again to cancel the mark 2 MENU OK To cancel protection Select the image for which you want to cancel protection and unlock it by pressing on the control button as the same procedure to protect it The indicator disappears and the protection is rel...

Page 143: ...a and the TV 2 Connect the USB A V OUT terminal A and audio video input jacks on the TV B using the dedicated A V cable VMC 15CSR1 sold separately C 3 Turn on the TV and set the input 4 Press ON OFF Power button then set the camera to playback mode Images shot with the camera appear on the TV Select the desired image with the control button Note When using the camera abroad it may be necessary to ...

Page 144: ...ngs Disp Resolution desired mode High Default setting Displays the image on the screen in high image quality Standard Displays the image on the screen in standard image quality Note In Sweep Panorama and Movie Mode Disp Resolution is set to High Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 136 ...

Page 145: ...tings Beep desired mode Shutter Turns on the shutter sound when you press the shutter button On Default setting Turns on the beep shutter sound when you press the control button shutter button Off Turns off the beep shutter sound Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 137 ...

Page 146: ...Camera DSC W810 Volume Adjusts sound volume from level 1 to 5 for movie playback 1 MENU Settings Main Settings Volume desired mode Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 138 ...

Page 147: ...a in bright outside light select a higher number to see the screen easier 1 MENU Settings Main Settings Monitor Brightness desired mode Note The brighter the screen the faster the battery pack runs out The screen grows dark if you do not operate the camera while the power is on Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 139 ...

Page 148: ... Language Setting Selects the language to be used in menu items warnings and messages 1 MENU Settings Main Settings Language Setting desired mode Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 140 ...

Page 149: ...the default setting Even if you execute this function images are retained 1 MENU Settings Main Settings Initialize OK Note Be sure not to remove the battery pack while initializing Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 141 ...

Page 150: ...not the function guide is displayed when you operate the camera 1 MENU Settings Main Settings Function Guide desired mode On Default setting Off Sets whether to display the function guide Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 142 ...

Page 151: ...gs Main Settings Display Setting desired mode ON Default setting Displays the information Detailed Info Displays the information Exif data for the recorded image are also displayed OFF Displays only images Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 143 ...

Page 152: ...on To view images on a TV screen check the TV color system of the country or region of use 1 MENU Settings Main Settings Video Out desired mode NTSC Sets the video output signal to NTSC mode e g for the USA Japan PAL Sets the video output signal to PAL mode e g for Europe China Related Topic On TV color systems Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 144 ...

Page 153: ...uter or other USB device PTP MTP When you connect the camera to a computer the AutoPlay Wizard appears and still images in the recording folder on the camera are imported to the computer with Windows 7 Windows 8 Windows Vista Windows XP Mac OS X Note When USB Connect Setting is set to PTP MTP you cannot export movies to a computer To export movies to a computer set USB Connect Setting to Mass Stor...

Page 154: ...e using the dedicated USB cable supplied 1 MENU Settings Main Settings USB Power Supply desired mode On Default setting Uses USB Power Supply function when a USB connection is established Off Does not use USB Power Supply function when a USB connection is established Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 146 ...

Page 155: ...his setting when you connect the camera to a computer Single When the memory card is inserted into the camera images on the memory card are displayed when it is not inserted images in internal memory are displayed Select this setting in cases where images of both the memory card and internal memory are not displayed when the camera is connected to a device other than a computer Notes on use 4 488 ...

Page 156: ...ries and regions in which they were purchased You may be held liable due to local restrictions The Eye Fi card has a wireless LAN function Do not insert the Eye Fi card where wireless LAN is prohibited such as while aboard an airplane If the Eye Fi card is inserted set Eye Fi to Off When the uploading function of the Eye Fi card is set to Off is displayed on the screen Transferring image data usin...

Page 157: ...Eye Fi cards have an Endless Memory Mode This product does not support Endless Memory Mode Make sure that Eye Fi cards that you insert into this product have Endless Memory Mode turned off For details on setting Endless Memory Mode refer to the operating instructions supplied with the Eye Fi card Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 149 ...

Page 158: ...he camera is not operated for a certain period of time the power turns off automatically In shooting mode the screen automatically goes dark before the power turns off Standard Default setting If the camera is not operated for a certain period of time the power turns off automatically In shooting mode the screen automatically goes dark before the power turns off It takes longer before the power tu...

Page 159: ...e of the memory card before shooting Note that formatting permanently erases all data on the memory card and is unrecoverable Save precious data on a computer etc 1 MENU Settings Memory Card Tool or Internal Memory Tool Format OK Note Note that formatting permanently erases all data including even protected images Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 15...

Page 160: ...a new folder is created you can change the storage destination folder Note This item is not displayed when internal memory is used to record images When you insert a memory card that was used with other equipment into the camera and shoot images a new folder may be automatically created Up to 4 000 images can be stored in one folder When the folder capacity is exceeded a new folder is automaticall...

Page 161: ... REC Folder 2 Select a folder with on the control button 3 OK Note This item is not displayed when the internal memory is used to record images You cannot select a folder with a number that has only MSDCF or ANV01 as a recording folder You cannot move recorded images to another folder Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 153 ...

Page 162: ...record images If you delete the folder set as the recording folder using Delete REC Folder the folder that has the largest folder number is selected as the next recording folder If a folder contains protected images images other than protected images are deleted and the folder will remain If a folder contains files that cannot be played back by the camera you cannot delete a folder Notes on use 4 ...

Page 163: ...ge files causing the copy to fail and possibly corrupt the data Images cannot be copied individually Original images in internal memory are retained even after copying To delete contents of internal memory remove the memory card after copying then format internal memory Format in Internal Memory Tool A new folder is created on the memory card and all data will be copied to it You cannot choose a s...

Page 164: ... recording folder or the memory card is changed When the replaced memory card contains a file with a number higher than the last assigned number the higher number is incremented and assigned Reset Starts from 0001 each time the folder is changed When the recording folder contains a file a number one higher than the largest number is assigned Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporat...

Page 165: ... home area you must make the Area Setting Destination Uses the camera set to the time at your destination Set the destination area Changing Area Setting Setting a frequently visited destination lets you easily adjust the time when you visit that destination 1 Select the area part for Destination then press 2 Press on the control button to select the desired area then select Summer Time using Notes...

Page 166: ... desired mode 2 Set the numeric value and desired setting with on the control button 3 OK Date Time Format You can select the date and time display format Summer Time You can select Summer Time On Off Date Time You can set date and time Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 158 ...

Page 167: ...a DSC W810 Recommended computer environment You can check the system requirements for software at the following URL www sony net pcenv Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 159 ...

Page 168: ...he PlayMemories Online Below are examples of functions available when you use Windows You can display images stored on a computer by shooting date in a calendar display You can edit still images such as resizing Resize and cropping Trimming You can upload images to a network service An internet connection environment is required For other details refer to the Help of PlayMemories Home Notes on use...

Page 169: ...layMemories Home the successor software of PMB 2 Connect the camera to your computer using the dedicated USB cable supplied A Some new functions may be added to the PlayMemories Home Even if PlayMemories Home is already installed connect the camera to your computer A To a USB jack of the computer B To the USB A V OUT terminal Note Log on as Administrator It may be necessary to restart your compute...

Page 170: ... for Mac For details on software for Mac access the following URL http www sony co jp imsoft Mac Note The available software varies depending on the area Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 162 ...

Page 171: ... camera to your computer using the dedicated USB cable supplied A Note When connecting the camera to a computer using the dedicated USB cable power feeding from the computer starts if USB Power Supply is set to On On is the default setting Related Topic USB Connect Setting LUN Setting Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 163 ...

Page 172: ...images to the computer Note If the Device Stage screen appears with Windows 7 or Windows 8 double click Browse Files media icon folder in which the image you want to import is stored Importing images to a Mac computer without using PlayMemories Home Connect the camera to your Mac computer Double click the newly recognized icon on the desktop the folder in which the image you want to import is stor...

Page 173: ... Windows Vista click on the task tray 2 Click the confirmation message displayed on the screen Note Drag and drop the icon of the memory card or the drive icon to the Trash icon beforehand when you use a Mac computer and the camera is disconnected from the computer The disconnect icon may not appear when you use a Windows 7 Windows 8 computer In this case you can disconnect the camera from the com...

Page 174: ...toring under direct sunlight and near a heater The camera body may become discolored or deformed and this may cause a malfunction In a location subject to rocking vibration Near strongly magnetic place In sandy or dusty places Be careful not to let sand or dust get into the camera This may cause the camera to malfunction and in some cases this malfunction cannot be repaired On carrying Do not sit ...

Page 175: ...erational for effective use However some tiny black and or bright dots white red blue or green may appear on the screen These dots are a normal result of the manufacturing process and do not affect the recording Exposing the screen or lens to direct sunlight for long periods may cause malfunctions Be careful when placing the camera near a window or outdoors Do not press against the screen The scre...

Page 176: ...echargeable backup battery is not charged you can still use the camera but the date and time will not be indicated If the settings are reset every time the battery is charged the internal rechargeable backup battery may be exhausted Contact your dealer or local authorized service facility Charging method of the internal rechargeable backup battery Insert a charged battery in the camera or connect ...

Page 177: ...lash or zoom frequently We recommend having spare battery packs handy for two times or three times the expected shooting time and making trial shots before taking the actual shots Do not expose the battery pack to water The battery pack is not water resistant Do not leave the battery pack in extremely hot places such as in a car or under direct sunlight You may not be able to turn on the camera or...

Page 178: ...ttery life is limited Battery capacity decreases over time and through repeated use If the available time of the battery is shortened significantly it is probably time to replace it with a new one Battery life varies according to how it is stored and operating conditions and environment in which each battery pack is used Compatible battery pack The NP BN supplied or NP BN1 sold separately can be u...

Page 179: ...mp flashes even if the AC Adaptor is connected to the camera and the wall outlet wall socket this indicates that charging has stopped temporarily and is on standby Charging stops and enters standby status automatically when the temperature is outside of the recommended operating temperature When the temperature returns to the appropriate range charging resumes and the Charge lamp lights up again W...

Page 180: ... media Mark2 Memory Stick Micro Mark2 media SD card Class 4 or faster microSD memory card Class 4 or faster Note To ensure stable operation of the memory card we recommend that you use this camera to format any memory card being used with this camera for the first time Note that formatting will erase all data recorded on the memory card This data cannot be restored Be sure to back up any important...

Page 181: ...orrect direction then insert it all the way in Incorrect insertion may result in a malfunction When using Memory Stick Micro media or a microSD memory card be sure to insert into the dedicated memory card adaptor Memory Stick media The types of Memory Stick media that can be used with the camera are listed below However proper operation cannot be guaranteed for all Memory Stick media functions Mem...

Page 182: ...ing the flash Clean the flash surface before use The heat of the flash emission may cause dirt on the flash surface to start smoking or burning Wipe the flash surface with a soft cloth to remove dirt or dust etc Cleaning the camera surface Clean the camera surface with a soft cloth slightly moistened with water then wipe the surface with a dry cloth To prevent damage to the finish or casing Do not...

Page 183: ...ory 29 MB 3 2 GB 265 4 GB 530 8 GB 1050 16 GB 2100 32 GB 4300 64 GB 8500 Image Size 10M Internal memory 29 MB 6 2 GB 400 4 GB 800 8 GB 1600 16 GB 3200 32 GB 6400 64 GB 12000 Image Size 5M Internal memory 29 MB 11 2 GB 580 4 GB 1150 8 GB 2300 16 GB 4650 32 GB 9300 64 GB 18600 Image Size VGA Internal memory 29 MB 202 2 GB 11500 4 GB 23500 8 GB 47000 16 GB 94000 Help Guide How to use 175 ...

Page 184: ...mory 29 MB 35 2 GB 1800 4 GB 3650 8 GB 7300 16 GB 14500 32 GB 29000 64 GB 58000 Note Even if the number of remaining shootable images is greater than 9 999 the 9999 indicator appears When an image shot with other cameras is played back on this camera the image may not appear in the actual image size Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation 176 ...

Page 185: ...4 GB 6 h VGA Internal memory 29 MB 20 s 2 GB 20 m 4 GB 40 m 8 GB 1 h 20 m 16 GB 2 h 40 m 32 GB 5 h 25 m 64 GB 10 h 55 m QVGA Internal memory 29 MB 55 s 2 GB 1 h 5 m 4 GB 2 h 10 m 8 GB 4 h 25 m 16 GB 8 h 50 m 32 GB 17 h 50 m 64 GB 36 h Continuous shooting is possible for approximately 29 minutes a product specification limit The maximum continuous recording time of 1280x720 movie is about 10 minute...

Page 186: ...ptor supplied in any country or region where the power supply is within 100 V to 240 V AC 50 Hz 60 Hz Note An electronic voltage transformer is unnecessary and its use may cause a malfunction Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide How to use 178 ...

Page 187: ...A Venezuela etc PAL system Australia Austria Belgium China Croatia Czech Republic Denmark Finland Germany Holland Hong Kong Hungary Indonesia Italy Kuwait Malaysia New Zealand Norway Poland Portugal Romania Singapore Slovak Republic Spain Sweden Switzerland Thailand Turkey United Kingdom Viet Nam etc PAL M system Brazil PAL N system Argentina Paraguay Uruguay SECAM system Bulgaria France Greece Gu...

Page 188: ...r the following GNU General Public License hereinafter referred to as GPL or GNU Lesser General Public License hereinafter referred to as LGPL are included in the camera This informs you that you have a right to have access to modify and redistribute source code for these software programs under the conditions of the supplied GPL LGPL Source code is provided on the web Use the following URL to dow...

Page 189: ... either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac is a trademark or registered trademark of Apple Inc in the United States and or other countries SDXC logo is a trademark of SD 3C LLC Eye Fi is a trademark of Eye Fi Inc In addition system and product names used in this manual are in general trademarks or registered trademarks of th...

Page 190: ...ower 3 Initialize settings 4 Consult your Sony dealer or local authorized Sony service facility Be aware that by sending the camera for repair you give consent that contents of internal memory music files may be checked Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website http www sony net Related Topic Initialize Notes on us...

Page 191: ...insert the battery pack into the camera Make sure the direction of the battery pack is correct and insert it until the battery eject lever is locked Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 183 ...

Page 192: ...ments for the camera to power up Make sure that the battery pack is inserted correctly The battery pack will discharge by itself even if you do not use it Charge the battery pack before use Check that the battery pack type is compatible Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 184 ...

Page 193: ...message is displayed on the screen before the power turns off If you do not operate the camera for a certain period of time while the power is on and Power Save is set to Standard or Max the camera turns off automatically to prevent wearing down the battery pack Turn on the camera again Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 185 ...

Page 194: ...amera in an extremely hot or cold location Battery capacity decreases over time and through repeated use If decreased usage time between charges becomes significant it is probably time to replace it with a new one Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 186 ...

Page 195: ...e is compatible The Charge lamp of the camera flashes infrequently when you use a battery pack that has not been used for a long time In such cases remove the battery pack from the camera and re insert it For details see Battery pack Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 187 ...

Page 196: ...ging is finished This happens when you charge the battery pack in an extremely hot or cold location Charge the battery pack within the proper charging temperature range of between 10 C to 30 C 50 F to 86 F Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 188 ...

Page 197: ...apacity of internal memory or memory card If it is full do one of the following Delete unnecessary images Change the memory card You cannot record images while charging the flash Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 189 ...

Page 198: ...down to activate the Steadyshot function The anti blur function may not work properly when shooting night scenes The use of a flash or tripod is recommended since the shutter speed becomes slow Related Topic Flash Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 190 ...

Page 199: ...oo close When shooting make sure to position the lens farther away from the subject than the shortest shooting distance approximately 5 cm 0 16 ft W 100 cm 3 28 ft T from the lens Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 191 ...

Page 200: ...ama mode You cannot use the Smart zoom depending on the image size You cannot use the digital zoom when The Smile Shutter is working Self Timer is set to Self portrait One Person or Self portrait Two People Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 192 ...

Page 201: ...nnot select the Face Detection function You can select Face Detection only when focus mode is set to Multi AF and metering mode is set to Multi Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 193 ...

Page 202: ...us Shooting Night Scene mode or High Sensitivity mode is selected in Scene Selection Shooting in Sweep Panorama Shooting in Movie Mode Set the flash to On when Scene Selection mode is set to Landscape Gourmet Pet Beach or Snow mode Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 194 ...

Page 203: ...lar spots appear in images shot using flash Particles dust pollen etc in the air reflected the flash light and appeared in the image This is not a malfunction Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 195 ...

Page 204: ...omatically adjusts focus Press and hold the shutter button halfway down Focus adjustment may take some time when shooting a close subject Landscape or Night Scene mode is selected in Scene Selection Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 196 ...

Page 205: ...810 Date and time are not displayed on the screen While shooting date and time are not displayed They are displayed only during playback Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 197 ...

Page 206: ...10 F value and shutter speed flash when you press and hold the shutter button halfway down The exposure is incorrect Correct the exposure Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 198 ...

Page 208: ...menon is called smearing This is not a malfunction Smearing is not recorded on still images but is recorded as streaks or uneven colors on Sweep Panorama images or movies Bright areas refers to the sun or electric lights which are much brighter than surroundings Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 200 ...

Page 209: ... a dark place The camera is attempting to increase the visibility of the screen by temporarily brightening the image under conditions of low illumination There is no effect on the recorded image Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 201 ...

Page 210: ...ect come out red Shoot the subject at a distance closer than the flash range using flash Light the room and shoot the subject Related Topic Red Eye Reduction Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 202 ...

Page 211: ...al Still Camera DSC W810 Dots appear and remain on the screen This is not a malfunction These dots are not recorded Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 203 ...

Page 212: ... shoot images in succession Internal memory or memory card is full Delete unnecessary images The battery level is low Insert a charged battery pack Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 204 ...

Page 213: ...Digital Still Camera DSC W810 Same image is shot several times Set Cont Shooting Settings to Single Shooting Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 205 ...

Page 214: ...ing back on this camera files containing images which were processed on a computer or images which were shot using other cameras The camera is in USB mode Disconnect the USB connection Use PlayMemories Home to play images stored on a computer with this camera Related Topic Disconnecting the camera from the computer Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshoot...

Page 215: ... and time are not displayed The screen display is set to display images only Change the setting using MENU Display Setting to display information Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 207 ...

Page 216: ...igital Still Camera DSC W810 Cannot display images in index mode The camera is set to Easy Mode Cancel Easy Mode Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 208 ...

Page 217: ...a and connect it again firmly Disconnect all equipment other than the camera keyboard and mouse from the USB connectors of your computer Connect the camera directly to your computer without passing through a USB hub or other device Set USB Power Supply to Off Your computer may recognize the camera Related Topic USB Connect Setting Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Gu...

Page 218: ...n When you shoot images with a memory card formatted by a computer you may not be able to import the images to a computer Shoot using a memory card formatted by the camera Related Topic Connecting the camera to the computer Format Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 210 ...

Page 219: ...oise when you view a movie on a computer You are playing back the movie directly from the memory card Import the movie to your computer using PlayMemories Home and play it back Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 211 ...

Page 220: ...ported to a computer cannot be viewed on the camera Use PlayMemories Home to copy images stored on a computer into this camera and view them on the camera Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 212 ...

Page 221: ...a DSC W810 You have formatted a memory card by mistake All data on the memory card is deleted by formatting You cannot restore it Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 213 ...

Page 222: ...are recorded on internal memory even when a memory card is inserted into the camera Make sure that the memory card is fully inserted into the camera Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 214 ...

Page 223: ...amera DSC W810 Cannot play back or record images using internal memory There is a memory card inserted in the camera Remove it Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 215 ...

Page 224: ...W810 Cannot copy stored data in internal memory to a memory card The memory card is full Copy to a memory card with sufficient capacity Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 216 ...

Page 225: ... Still Camera DSC W810 Cannot copy memory card data or computer data to internal memory This feature is not available Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 217 ...

Page 226: ... end of the image may be cut off When printing images using your printer cancel the trimming or borderless settings Consult the printer manufacturer as to whether the printer provides these functions or not When having images printed at a digital print shop ask the shop whether they can print images without cutting off both edges Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Gui...

Page 227: ...te on the image Make sure that once the date is inserted you cannot remove that date from the image Using PlayMemories Home you can insert the date on still images that have been recorded without a date Related Topic Write Date Print DPOF Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 219 ...

Page 228: ...DSC W810 The lens gets fogged Moisture condensation has occurred Turn off the camera and leave it for about an hour before using it Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 220 ...

Page 229: ...ns off with the lens portion extended Do not attempt to force lens that has stopped moving Insert a charged battery pack then turn the camera on again Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 221 ...

Page 230: ...810 Camera becomes warm when you use it for a long time Leave the camera for a while with the power turned off This is not a malfunction Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 222 ...

Page 231: ... the date and time again The internal rechargeable backup battery has discharged Insert a charged battery and set aside for 24 hours or more with the power left off Related Topic Date Time Setting Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 223 ...

Page 232: ... is incorrect The Area Setting is set to a different location than your current location Change the setting by MENU Settings Clock Settings Area Setting Notes on use 4 488 040 11 1 Copyright 2013 Sony Corporation Help Guide Troubleshooting 224 ...

Page 233: ... a memory card that has been recorded and erased repeatedly or that was formatted on a different camera the data writing speed may be too slow First back up any data on the card to a computer and then reformat the card before using it The writing speed of the memory card you are using is not sufficient for movie recordings Use one of the memory cards listed below Memory Stick PRO Duo Mark2 media M...

Page 234: ...eate any folders if this is the case Folder protected You tried to delete a folder that is protected as read only on a computer Cannot display file An error occurred while the image was playing back No guarantees are made for playing back on this camera files containing images which were processed on a computer or images which were shot using other cameras Read only folder You have selected a fold...

Page 235: ... play back using Date View Use PlayMemories Home to back up all images to a computer and use it to restore the memory card Image Database File error Cannot recover Import all images to the computer using PlayMemories Home and format the memory card To view the images again with the camera export the imported images to the camera with PlayMemories Home Recording function unavailable due to high int...

Page 236: ...Overly bright conditions TRACKING FOCUS Varying levels of brightness TRACKING FOCUS Flickering lights Shooting panoramic images Subjects too close to the camera Shooting panoramic images Large moving subjects or subjects that move too quickly TRACKING FOCUS Shooting panoramic images Subjects too small or too large TRACKING FOCUS Shooting panoramic images Scenes with little contrast such as the sky...

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