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Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory, Music files may be checked.
1
Check the items on pages 121 to 130.
If a code such as “C/E:
ss
:
ss
” appears on the screen, see page 131.
2
Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3
Initialize the settings (page 85).
4
Consult your Sony dealer or local authorized Sony service facility.
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.