112
Troubleshooting
Cannot copy images.
•
Connect the camera and your computer correctly making a USB connection (page 88).
•
Follow the designated copy procedure for your OS (pages 92, 96).
•
When you shoot images with a “Memory Stick Duo” media formatted by a computer, you
may not be able to copy the images to a computer. Shoot using a “Memory Stick Duo” media
formatted by the camera (page 68).
After making a USB connection, “PMB” does not start automatically.
•
Make the USB connection after the computer is turned on (page 88).
Cannot play back images on your computer.
•
If you are using “PMB”, refer to “PMB Guide” (page 87).
•
Consult the computer or software manufacturer.
You do not know how to use “PMB”.
•
Refer to “PMB Guide” (page 87).
The image and sound are interrupted by noise when you view a movie on a
computer.
•
You are playing back the movie directly from the internal memory or the “Memory Stick
Duo” media. Copy the movie to the hard disk of your computer, then play back the movie
from the hard disk (page 92).
Cannot print an image.
•
Refer to the operation manual of the printer.
Images once copied to a computer cannot be viewed on the camera.
•
Copy them to a folder recognized by the camera, such as “101MSDCF” (page 90).
•
Follow the correct procedures (page 94).
Cannot insert a “Memory Stick Duo” media.
•
Insert it in the correct direction.
You have formatted a “Memory Stick Duo” media by mistake.
•
All the data on the “Memory Stick Duo” media is deleted by formatting. You cannot restore
it.
“Memory Stick Duo” media
