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Self-diagnosis display
– If a code starting with an alphabet letter appears
Your camera has a self-diagnosis display. This function
displays the camera condition on the LCD screen with
a combination of a letter and four numerical digits. If
this occurs, check the following code chart and attempt
the corresponding corrective actions. The last two
digits (indicated by
ss
) will differ depending on the
state of the camera.
If you are unable to solve the problem even after trying
the corrective actions a few times, repairs may be
necessary. Contact your Sony dealer or local authorized
Sony service facility and inform them of the 5-digit
code. (Example: E:61:10)
C:32:
ss
Self-diagnosis display
Code
Cause
Corrective action
C:32:
ss
There is trouble with your camera’s hardware.
• Turn the power off and on again (page 19).
C:13:
ss
The camera cannot read or write data in the “Memory
Stick.”
• Re-insert the “Memory Stick” several times.
An unformatted “Memory Stick” is inserted.
• Format the “Memory Stick” (page 55).
The inserted “Memory Stick” cannot be used with your
camera, or the data is damaged.
• Insert a new “Memory Stick” (page 22).
E:61:
ss
E:91:
ss
A camera malfunction that you cannot reverse has
occurred.
• Press the RESET button (page 81) located on the
bottom of the camera, then turn the power on again.
