Top page > Troubleshooting > Troubleshooting > Viewing images
Viewing images
Cannot play back images.
●
Make sure that the memory card is fully inserted into the camera.
●
The folder/file name has been changed on your computer.
●
No guarantees are made for playing back, on this camera, files containing images which were processed on a computer
or images which were shot using other cameras.
●
The camera is in USB mode. Delete the USB connection.
●
Use
“
PlayMemories Home
”
to play images stored on a PC with this camera. Use the application bundled with the Mac to
play back the images.
Cannot play back stereoscopic images on the camera.
●
Stereoscopic images can be played back on this camera only when that image has been recorded using [Sweep Multi
Angle] mode.
●
3D images consist of a JPEG file and an MPO file. If either file is deleted on the PC, the camera may not operate
correctly.
The date and time are not displayed.
●
The screen display is set to display images only. Press
(Display Setting) on the control wheel to display
Cannot hear music during slideshow.
●
Slideshow is played back with [Continuous Playback]. Select [Slideshow with music] and play back.
●
Transfer music files to the camera with
“
Music Transfer
”
.
The image does not appear on the TV.
●
For viewing movies, the camera and television must use the same color television system.
●
Check whether the connection is correct.
The 3D images do not appear on the TV even though the camera is in [3D Viewing] mode.
●
Check that the TV is set to display the 3D images.
Copyright 2012 Sony Corporation
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Summary of Contents for Cyber-shot DSC-HX20
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