35
Symptom
You cannot connect
your CLIÉ handheld to
an access point.
You cannot access the
Internet.
The data transfer rate is
slow.
Cause/Remedy
• Your CLIÉ handheld and the access point
are placed too far apart.
p
Decrease the distance between them.
• There is an obstacle that could block off
radio waves (e.g., metal plate, concrete
block) between your CLIÉ handheld and
the access point.
p
Move your CLIÉ handheld and/or the
access point to different places.
p
Disable the power saving mode.
(This will increase the power
consumption. Be careful of the
remaining battery power).
• The channels of the access point are not set
at 1-11.
p
Change the channel setting of the access
point.
• The access point you are using is not
configured for internet access.
p
Connect the access point to the Internet,
following the operating instructions of
the access point.
• There is a mistake in the Network settings.
p
Ask your System Administrator about
the settings.
• Some other access points are interfering
with communication.
p
Change the channel number of the
access point you are using. For details
on how to change the setting, see the
Operating Instructions of your access
point.
• The access point is being heavily used.
p
Wait a while and try access again.
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